Best Walk-in Tubs in Columbus, OH

We compared 20 companies and chose the top walk-in bathtubs

    • Safe Step Walk-In Tub
      4.3(3,009)
    • American Standard Walk-in Baths
      4.6(2,322)
    • Kohler Walk-In Bath
      4.9(1,043)

    Best Walk-in Tubs in Columbus, OH

    +1 more
    Author picture
    Edited by: Amanda Futrell

    Our 3 picks for walk-in tubs in Columbus

    1. Best overall: Safe Step Walk-In Tub
    2. Best customer service: American Standard Walk-in Baths
    3. Best value: Kohler Walk-In Bath

    With safety features like built-in grab bars, nonslip flooring and swinging doors, a walk-in tub can help protect you from accidents in the bathroom, where falls are common for older adults.

    To help find the best options for Columbusites, we compared 20 walk-in tub companies and determined which were available in Columbus. We then analyzed ConsumerAffairs ratings and reviews from customers in Columbus.

    To make our picks, we also considered available features, step-in height, and drain and fill time. Read our full methodology below for all the details. Our picks may be Authorized Partners that compensate us, but this does not affect our recommendations or evaluations.

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    Best overall
    Safe Step Walk-In Tub
    Step-in height
    4 inches
    Financing
    Undisclosed
    Number of jets
    16 air jets; 10 hydrojets

    Safe Step is our top pick for best overall because of its outstanding ratings across key categories buyers typically consider when shopping for a walk-in tub. ConsumerAffairs reviewers gave predominantly positive feedback, especially regarding installation satisfaction and available features.

    As its name implies, Safe Step is known for its low-threshold products that allow easy entry and exit. The company also offers better discounts than most competitors, leading to higher pricing satisfaction rates among customers.

    Pros

    • Excellent warranty coverage
    • Wide range of features
    • Good customer service, according to reviewers

    Cons

    • May be more expensive than some competitors
    • Starting price: Only available with quote
    • In-home quotes required: Yes
    • Discounts: Undisclosed
    • “I liked the way Safe Step's Walk-in Tub was built. I can soak my legs in it. I have circulation problems and it really helps. The Safe Step rep showed me everything and basically ran me through everything. He was here for a long time. … Whatever they got paid, they deserved it. Those guys who came here and worked and the sales rep were really good people.” — Bill from Columbus
    • “My wife had a stroke and then had open-heart surgery and I have COPD. We got problems moving around and we needed something to get in and out of easy. She likes the jets on Safe Step so we brought them in and talked to them. The installation was quick. They did it quicker than they thought they were gonna do it. It didn’t take a full day.” — Frank from Columbus
    Best customer service
    American Standard Walk-in Baths
    Step-in height
    3 inches
    Financing
    Yes
    Number of jets
    44 total

    American Standard Walk-In Baths is our top pick for best customer service. Reviewers often mentioned that the support staff — from sales through installation — were friendly and helpful. Many customers praised both the service team and installation crew for their professionalism and responsiveness, contributing to positive overall ratings.

    Customers also described the sales process as smooth and transparent, highlighting the company's upfront pricing and knowledgeable representatives. Many said they felt comfortable throughout the process, from initial inquiry to installation.

    Pros

    • Established appliance brand
    • Variety of models and features
    • Good customer service, according to reviewers

    Cons

    • May be more expensive than some competitors
    • Some reports of leaks and other installation issues
    • Starting price: Only available with quote
    • In-home quotes required: Yes
    • Discounts: Periodic specials
    • “American Standard's sales rep was really good. He was very nice and he explained a lot. The installation went terrific, too. The installers were very nice and very professional. I like everything about my new tub and it's very nice to be able to just step in and out.” — Connie in Columbus
    • “… we purchased a tub from American Standard because of the quality. We also like that the tub gives my mom more independence. We purchased it for her and during the installation, the lead guy on the crew was very helpful. They were all very knowledgeable, too. They came in, took everything out without any incidents, explained everything through the entire process, and it was really well done. … So it was a great install from beginning to end. The overall experience from the sales staff to the installation has been really good as well. Everybody always answered questions and responded right back. So, for an 85-year old that still lives alone, that's really good because they tend to worry a lot more than other people.” — Angela in Columbus
    Kohler Walk-In Bath
    Step-in height
    3 inches
    Financing
    Yes
    Number of jets
    17 air jets; 10 hydro jets

    Kohler Walk-In Bath is our top pick for best value, with reviewers often noting that their purchase felt worthwhile for the price. ConsumerAffairs reviewers were largely satisfied with Kohler’s pricing, saying the cost aligned with the features and quality. Many also appreciated the available discounts and financing options, reinforcing its reputation as a strong choice for value.

    Beyond affordability, Kohler Walk-In Bath earned high ratings in several other areas. Customers frequently praised the overall process, with installations often completed in just one day. Reviewers also highlighted the tubs' features, including the fill and drain speeds, step-in height and warranty coverage.

    Pros

    • Luxury options
    • Variety of models and features
    • Good warranty coverage

    Cons

    • Can be pricey
    • Some reports of leaks and other installation issues
    • Starting price: Only available with quote
    • In-home quotes required: Yes
    • Discounts: No
    • “We love the installation team. They walked us through how to use everything. We will probably have them do work in another bathroom.” — Renatta in Cincinnati
    • “I love our Kohler walk-in bath and the team that installed it was great. They were a couple young fellows and they knew what they were doing. They ran into more work the way our tiling was done when they got the tub out, but they handled it very well. … They put in some long hours and it was a two-day job. I was very pleased because they had to take some door casings off to get in it and I can't even tell that they were taken off. … I've told people about our Kohler and they're jealous. They said it costs so much but I told them that you just have to get your priorities straight. And it's got to be a lot cheaper than having a broken hip.” — June in Centerville

    Walk-In Bathtubs in Columbus, OH Buyers guide

    Jump into our guides and start learning

    Top Picks

    See who reviewers like

    Safe Step Walk-In Tub logo
    American Standard Walk-in Baths logo
    Kohler Walk-In Bath logo
    See our top picks

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      Columbus walk-in tub buyers guide

      Walk-in tubs are equipped with doors and seats that eliminate the need for a person to step over the tub wall. They’re particularly beneficial for older adults and people with mobility issues, but they can be expensive and require professional installation. They also take longer to fill and drain than a standard tub.

      Key insights

      Walk-in tub installation usually takes one to two days, though installation and labor needs depend on your current bathroom setup.

      Jump to insight

      You can expect to pay a few thousand dollars for a base walk-in tub model. Large-capacity and luxury models can cost up to $30,000.

      Jump to insight

      Check the Ohio Department of Medicaid website for information regarding financial aid options in your state.

      Jump to insight

      » LEARN THE BASICS: What is a walk-in tub?

      What to consider when choosing a walk-in tub in Columbus

      If you’re in the market for a walk-in tub, it’s important to think about the following for each model you’re considering:

      • Design: What are your preferences when it comes to door style (e.g., inward- or outward-swinging, slide-in) and jet types (air, water or a combination)? You’ll also want to think about the material — gelcoat and acrylic are common. Gelcoat is more expensive but longer-lasting, while acrylic is more budget-friendly but prone to dings and scratches.
      • Cost: Walk-in tub costs range widely depending on features and installation. You’ll also need to factor in potential plumbing or electrical upgrades.
      • Installation needs: Walk-in tub installation can be complex. It can take one to two days and may involve modifications like reinforcing the floor or widening doorways.
      • Size: Sizes vary, with standard tubs around 30 inches wide, 50 inches long and 40 inches tall, though compact, bariatric and two-seater options are also available.
      • Water capacity: Water capacity depends on the size. Standard tubs tend to use around 50 gallons, while compact tubs often have a 40-gallon capacity. Bariatric and two-seater tubs usually hold 100 to 120 gallons.
      • Comfort and safety features: Look for features like heated seats, textured floors, various grab bars and quick-draining systems. You’ll also want to consider seat height and door width for easy access. When it comes to comfort features, you might prioritize hydrotherapy jets for pain relief and aromatherapy for relaxation.

      Cost of a walk-in tub in Columbus

      Walk-in tub prices typically range from $2,000 to $30,000, depending on tub type, features and installation needs.

      Financial assistance for walk-in tubs

      While walk-in tubs aren’t typically covered by Medicare Parts A and B, a Medicare Advantage plan could potentially help pay for a walk-in tub.

      If you’re a veteran, you may be eligible for VA grants that help pay for modifications like a walk-in tub. Medicaid may also help cover the cost of a walk-in tub in some cases — check the Ohio Department of Medicaid website for more information.

      » MORE: How to get financial assistance for walk-in tubs

      FAQ

      Do I need to upgrade my water heater for a walk-in tub?

      You may need to upgrade your water heater for a walk-in tub, depending on a few factors. The main factor is the size of your current water heater versus the tub's capacity — most walk-in tubs require at least a 50-gallon water heater. If your water heater is smaller, you'll run out of hot water before filling the tub completely.

      It also depends on the type of tub you choose. Smaller, compact models might only need 40 gallons, while larger models (like two-person tubs) can require up to 120 gallons. Some tubs also come with built-in inline heaters that help maintain water temperature.

      » MORE: What size water heater do I need for a walk-in tub?

      Why are walk-in tubs popular among older adults?

      Walk-in tubs are popular among older adults because they offer safety features like low-entry thresholds, built-in seats and grab bars — all of which significantly reduce the risk of bathroom falls.

      These tubs help seniors maintain independence by allowing them to bathe safely without assistance, and they often provide additional therapeutic benefits (e.g., hydrotherapy jets and chromotherapy capabilities).

      How long does it take a walk-in tub to fill and drain?

      It’s typical for a walk-in tub to take six to eight minutes to fill and up to 15 minutes to drain, which is a downside for some bathers. Some models do feature quick filling and draining capabilities, however.

      Methodology

      ConsumerAffairs carefully collects in-depth, verified reviews to tell each customer’s experience with a company. We believe customer experiences are a crucial indicator when evaluating companies, so these reviews are a significant factor when we make our top picks.

      To choose the top walk-in tub companies in Columbus, we started with the 20 popular providers listed in our main walk-in tub guide. We looked at customer satisfaction ratings for each company in Columbus, focusing on the following:

      • Product features
      • Installation
      • Customer service
      • Price
      • Maintenance
      • Fill/drain time
      • Warranty
      • Marketing tactics

      We carefully selected the most important offerings consumers should consider before choosing a walk-in tub and researched these offerings at each company. For walk-in tubs, these features included:

      • Step-in height
      • Discounts
      • Luxury features
      • Number of jets

      The companies with the highest rate of satisfied customers in Columbus made our list of top picks, with Safe Step Walk-In Tub winning out overall.

      Not sure how to choose?

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