Mayo Walk-In Tubs Reviews

MAYO Walk-In Tubs is an Arizona-based, family-owned business founded in August 2024 by Josh Mayo and Bobby Sisk. With 34 years of combined experience, the founders say they created MAYO to challenge what they saw as widespread overpricing and misleading sales tactics in the walk-in tub industry.

Unlike larger corporate providers, MAYO offers upfront pricing over the phone, skips the commissioned sales visits and handles installation directly, often completed in just four hours. MAYO serves all of Arizona and nearby regions, including Laughlin, Nevada. The company typically installs tubs within two weeks of purchase.

» COMPARE: Best Walk-In Bathtubs in Phoenix, AZ

MAYO Walk-In Tubs installs any model available from California-based American Tubs. Constructed in the U.S., these walk-in tubs meet certification standards set by Underwriters Laboratories (UL) and the International Association of Plumbing and Mechanical Officials (IAPMO) for safety, craftsmanship and quality.

They’re also ADA compliant. MAYO includes an unlimited lifetime warranty on every tub, covering parts, installation and labor. The warranty is 100% transferable if you sell your home.

» RELATED: Pros and cons of walk-in tubs

MAYO Walk-In Tubs includes installation in the overall price, so there are no hidden fees or surprise charges. The process is designed to be quick and hassle-free, with transparent communication from start to finish. Here’s how it works:

1. Call or text 480-599-2483 to get an all-inclusive quote over the phone — no sales visits required.
2. Schedule your installation, usually within two weeks of purchase.
3. Your tub is installed in as little as four hours, and you can start using it the next day.

MAYO also offers post-installation service and maintenance. According to Operations Manager Bobby Sisk, most service calls are resolved in 24 hours or less, depending on the issue and level of urgency. He says MAYO is also happy to answer any walk-in tub questions you may have before the installation.

MAYO Walk-In Tubs offers all-inclusive pricing that typically ranges from $9,800 to $12,900. This price includes the tub, installation and labor. Final costs vary based on the model selected and optional features, such as air or hydrotherapy massage systems. Sisk told ConsumerAffairs that MAYO also offers $0 down financing for qualified buyers through Acorn Finance.

MAYO provides free phone consultations with upfront quotes and doesn’t use commissioned sales visits. Pricing may also be affected by tub size, custom features, bathroom layout and installation complexity.

» LEARN: How much do walk-in tubs cost?

MAYO Walk-In Tub discounts

MAYO offers veteran and senior discounts, along with other occasional promotions. It also offers a 3% discount when you pay by cash or check. Customers who refer someone who completes an installation receive a $500 referral bonus. Ask about available discounts when you call for a quote.

» RELATED: How to get financial assistance for walk-in tubs

MAYO Walk-In Tubs installs any model available from California-based American Tubs. All tubs are constructed in the U.S. and are ADA compliant. Tubs are built with a marine-grade fiberglass shell and stainless steel frame for durability.

Standard safety and comfort features include:

• Low 6-inch threshold entry
• Anti-slip flooring
• Built-in safety grab bars
• In-swing or out-swing vinyl-sealed doors
• 17-inch contoured seat
• Easy-to-clean triple gel coat finish
• Wall extension kits for 60-inch openings
• Removable access panels

Available models also offer optional upgrades like:

• Air massage with up to 20 brass chrome jets
• Hydrotherapy with 10 directional adjustable jets
• Aromatherapy systems
• Heated backrests
• Chromotherapy lighting

Tub size, depth and features vary by model. Compact units are designed for smaller spaces and petite users, while extra-deep options support full-body soaking. Wheelchair-accessible models include an outward-swinging door and ADA-compliant design for easier transfers.

» LEARN MORE: Best Walk-In Tubs

MAYO Walk-In Tubs is a strong option for Arizona and southern Nevada residents who want to avoid high-pressure sales tactics and long installation timelines. Its tubs — manufactured by American Tubs in California — offer safety-forward features, multiple configurations and optional massage systems.

MAYO’s all-inclusive pricing typically ranges from $9,800 to $12,900, and the company offers free phone consultations, transparent quotes and $0-down financing for qualified buyers through Acorn Finance. Installations are handled directly by the owners and often completed within a single day.

Because MAYO doesn’t use subcontractors or commissioned sales staff, it may especially appeal to seniors, veterans and others seeking a more personal, streamlined buying experience. However, those outside of Arizona and nearby regions will need to look elsewhere.