American Standard Walk-in Baths Reviews
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About American Standard Walk-in Baths
American Standard’s walk-in bathtub selection includes a variety of soaker and jetted tubs, including water and air jets. All models include quick-drain technology, and certain models come with chromotherapy. It shows all pricing information and exact models online, though you’ll need to get an in-home consultation to understand the full price (including installation).
- Transparent pricing
- Customizable soak and massage tubs
- Quick-drain technology
- Self-cleaning features available
- Installation cost varies
- Installation not available for all tubs
Featured Reviews
American Standard walk-in tub models and prices
American Standard is a household name for dozens of home fixtures. Its line of customizable walk-in tubs is among the most impressive of its home appliance collections. American Standard offers walk-in bathtubs in four varieties: air baths, bathtubs, whirlpools and combo massage tubs. Its extensive selection lets you choose a tub based on your comfort needs.
Deep soaking tubs
$781 to $11,940
Walk-in whirlpool tubs
$5,486 to $14,224
Walk-in air baths
$5,852 to $14,833
Combo massage tubs
$5,852 to $15,931
*Cost ranges at the time of publishing may not include installation.
Here are the differences between each type of walk-in tub model:
- Deep soaking tubs feature extra depth for full-body immersion while seated, typically with a built-in seat and safety grab bars.
- Walk-in whirlpool tubs use strategically placed water jets to provide therapeutic massage and circulation benefits through pressurized streams of water.
- Walk-in air baths utilize many tiny air jets throughout the tub to create warm bubbles that provide gentle, full-body massage and aromatherapy benefits.
- Combo massage tubs combine both water jets and air jets in one system, allowing users to choose between or simultaneously use both types of therapeutic massage options.
» COMPARE: Best walk-in tubs
American Standard walk-in tub cost
An American Standard walk-in tub typically costs between $5,000 to $16,000, with a 28-by-48-inch soaking tub costing significantly less than a 32-by-60-inch combo tub with chromotherapy and ozone self-cleaning systems. Tub size, type, material and any additional features affect the price.
To obtain an accurate quote, customers can schedule a no-cost, no-obligation, in-home safety evaluation. American Standard’s contractors determine prices based on the following:
- Bathroom layout
- Doorway and hallway width
- Electrical system
- Existing plumbing configuration
American Standard provides a quote based on the evaluation, the type of walk-in tub you choose and the additional features you’d like. American Standard also offers 12-month, no-interest, no-payment financing for qualified applicants with a minimum purchase of $10,000.
American Standard walk-in tub features
For comfort and safety, each American Standard walk-in tub includes built-in contoured seats, a safety bar and textured bath floors. Most come fully equipped with a fast-fill tub faucet, a hand-held showering wand and a color-matched drain and overflow. For units without fixtures, an American Standard walk-in tub faucet can be ordered separately.
In addition to standard safety features, most types of American Standard walk-in bathtubs include massage jets for relaxation:
- Air baths feature over 20 individual jets that deliver all-over, water-based massage therapy through tiny, warm air bubbles.
- Whirlpools include up to 13 water jets with an optional legs-only massage.
- Combo tubs combine the benefits of air baths and whirlpools with up to 39 jets total.
To keep the massage jets clean, specific combo and whirlpool models also include ozone self-cleaning sanitation systems that help the unit run efficiently and cleanly.
In addition to massage jets, combo tub users can also benefit from multicolored chromotherapy. American Standard tubs equipped with chromotherapy use underwater LED lighting to add a color wash or flowing color sequence to your bath.
All units use American Standard’s patented technology to remove water from the tub in less than two minutes. This technology is usually called Quick Drain, although some larger models (60 inches by 30 inches) use Minute Drain technology.
» LEARN MORE: Pros and cons of walk-in tubs
American Standard walk-in tub installation process
The installation process with American Standard takes two steps:
- Free in-home evaluation: A professional bathroom safety specialist comes to your home to do a safety assessment, explain financing options and the lifetime warranty, and provide a free, no-obligation price estimate based on the options you choose. Only select walk-in tubs offer full installation, so be sure to ask the specialist for the specifics of your chosen model.
- Schedule your installation: Factory-trained, certified specialists install your American Standard tub, typically within one or two days. The installation team also removes and discards your old tub. Once installed, the American Standard contractor tests your tub and explains how to operate it. The installation cost is determined during the in-home evaluation.
American Standard walk-in tub FAQ
What type of warranty does American Standard offer for walk-in tubs?
All American Standard walk-in tubs come with a lifetime warranty on the door seal, installation and labor. Acrylic walk-in tubs come with a 15-year warranty on the bathtub shell and a 10-year warranty on all other components. Gelcoat walk-in tubs come with a 10-year warranty on the bathtub shell and a five-year warranty on the components. The Liberation Walk-In Tub lifetime warranty covers the tub, installation and labor.
What’s the difference between acrylic and fiberglass tubs from American Standard?
Choosing between a fiberglass and an acrylic American standard walk-in tub depends on your budget, your ability to clean and maintain your tub and the location of the bathroom in your home.
- Fiberglass walk-in tubs from American Standard are less expensive, made of lightweight material and ideal for two-story homes. However, fiberglass tubs can be more susceptible to chipping, cracking and failing. They can also stain and absorb water, which can lead to mold buildup if not properly maintained.
- Acrylic walk-in tubs from American Standard are less susceptible to physical damage and mold, but they’re more expensive. The heavier material makes acrylic tubs better suited for bathrooms on the first floor.
Both tubs have the same 10- to 15-year lifespan.
How do I clean my American Standard walk-in tub?
American Standard recommends daily upkeep, weekly or monthly cleaning and occasional deep cleaning for walk-in tubs.
- After each use, rinse off the tub and fixtures with warm water to remove body oils and soap residue.
- For weekly or monthly cleaning, fill the tub with hot water to seat height, add low-foaming detergent and run the jets for about ten minutes. Drain the tub and fill it with clean water. Run the jets for 15 more minutes to rinse, then drain.
- For deep cleaning, use detergent and go through longer cycles with the jets to remove residue. Do not use harsh scrubbers on the tub.
» READ MORE: Walk-in showers vs. walk-in tubs
What should I expect from an American Standard in-home evaluation?
American Standard offers a free in-home consultation for customers interested in installing a walk-in tub. A certified safety specialist will come to your home, take measurements of your bathroom and determine if the site is suitable for a walk-in tub. You will also receive an accurate price quote that includes the cost of professional installation.
How long does it take to install an American Standard walk-in tub?
It typically takes between one and two days to install an American Standard walk-in tub.
What safety features do American Standard tubs have?
American Standard walk-in tubs include a low step-in threshold, built-in grab bars, a textured slip-resistant floor, and a wide door for safer entry and exit. Each tub also features ADA-compliant seating to support safe, comfortable bathing for people with limited mobility. Together, these features help reduce the risk of slips and falls.
» LEARN: How do walk-in tubs work?
Do we recommend American Standard walk-in tubs?
Yes, we recommend American Standard walk-in tubs. Its tubs provide a customized experience for users of any age. While prices for walk-in tubs start in the $5,000 range and climb to about $16,000 or more, there are no hidden costs, and no-interest financing is available. Quotes include installation and labor, and it backs its products with a lifetime warranty on the door seal, a 10- to 15-year warranty on the tub and a five- to 10-year warranty on the tub components, depending on the material (i.e., gelcoat or acrylic). American Standard also won the Consumer Affairs Buyer’s Choice Awards in the walk-in bathtubs category for customer service and best product offerings.
American Standard Walk-in Bath comparisons
American Standard Walk-in Baths Reviews
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- 4,806,561 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
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Reviewed Sept. 30, 2025
I bought an American Standard walk-in tub because I required a solution that matched my needs. The salesperson who visited my home was very knowledgeable and pleasant, providing a positive experience. The installation process was impressively smooth. The team ensured that my floors remained pristine by covering them thoroughly; they left the area spotless. The installation took just one day, which exceeded my expectations.
I am pleased with the tub's excellent quality; it meets all the promises made. I find great satisfaction in using it and it has enhanced my daily living.
Thank you for your business and taking the time to leave a review, Rumina. We're happy to have you as part of the American Standard family!
Reviewed Aug. 17, 2025
I ultimately landed on an American Standard Walk-in Bath after seeing a television commercial, and eventually got in touch with one of their representatives over the phone. The presentation was straightforward and pleasant, highlighting the advantages clearly.
During the installation process, everything unfolded just as the salesperson had explained — no surprises. My wife had the chance to sit in the tub beforehand to ensure she was comfortable with it. The overall quality and materials of the tub were impressive. The installation went smoothly, particularly because the team respected our needs and expectations.
What stands out about this tub are the multiple jets and the great warranty that accompanies it. We also opted for lighting and aromatherapy features, both of which have proven to be delightful additions. But if I had to choose one favorite, it would definitely be the jets, complemented by the lighting.
Reflecting on the entire experience — from presentation, installation, to quality — I'd confidently recommend it to others without hesitation due to the comprehensive and stress-free experience, warranting a full endorsement.
Thank you for your business and for taking the time to leave a review, Theodore. We're happy to have you as part of the American Standard family!
Reviewed Aug. 10, 2025
I researched various options online and reached out to a couple of companies, and American Standard was the first to respond. During their visit, the sales representative, Gene, was exceptionally thorough and knowledgeable, addressing our questions effectively even when we were unsure of what to ask. This made me confident that we were choosing the best option.
The installation process required some electrical work and involved removing the old tub and replacing it with the new one, which included a bit of floor demolition. Impressively, the whole process, including a demonstration, was completed in just six hours.
One of my favorite features of the tub is the air bubbling feature, which I find particularly delightful. It also includes aromatherapy and lighting, which I've started to experiment with, enhancing the overall experience.
If someone were to ask me about my experience, I would suggest speaking directly with a sales representative rather than relying solely on online reviews, as personal interaction can give a more comprehensive understanding of what's available. My priority was high quality, so I opted for the top-of-the-line option, but others might consider more budget-friendly alternatives.
My overall experience with American Standard has been outstanding. From customer service to the quality of the product, I would rate each aspect with the highest satisfaction.
We are extremely happy you love your tub! Thanks for being part of the American Standard Family!
Reviewed Nov. 20, 2025
After much research, I found myself choosing the American Standard Walk-in Bath for a much-needed bathroom remodel. Being handicapped, standing in the shower was increasingly difficult, so the walk-in tub was a perfect solution. My husband initially picked American Standard, and I was pleased with his choice. The experience with their team was excellent from start to finish. The salesperson was incredibly informative and easy to get along with, which made the process smooth and enjoyable.
The installation day was impressive. The installers were polite and respectful of my home, making sure everything was clean and in order before they left. They performed the installation efficiently, navigating challenges such as carrying the tub to the second floor using our elevator and making minor adjustments, such as removing and replacing a door. The entire process took about 6-7 hours, which was faster than I anticipated.
The quality of the work was outstanding, and I'm delighted with the final result. I would recommend American Standard to anyone and have already done so with friends. The walk-in tub features every modern convenience, from lights to powerful jets, and includes a shower option. These features cater to both my needs as someone who cannot stand and my husband's arthritis, offering relief and enjoyment.
The jets and the tub have brought significant positive changes; I feel cleaner and more confident, and it's a relief to easily maintain personal hygiene. My husband and I both appreciate this addition to our home and the transformed experience it provides.
Thank you for your business and taking the time to leave a review, Amy. We're happy to have you as part of the American Standard family!
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Reviewed Sept. 20, 2025
We just marked our second bath installation by American Standard within five years. Our experience with the first was seamless; however, this recent installation revealed an unforeseen issue. The installation process for the tub seemed smooth, as I initially believed everything was in order. After receiving an unusually high electric bill ($200 higher than usual), I had to investigate further since this issue was not present in our previous place. It turned out that during installation, an electrician left the attic insulation undone, leading to our cooling system wasting energy significantly. Although Duke Energy confirmed this oversight, the increased costs were a surprise, given we've only been in this new build for four years.
Following up with American Standard's customer service, I promptly received a notification that the issue was being passed to a technician. Despite some delay, they confirmed a technician is expected to come out this Tuesday to rectify the matter.
On the brighter side, the walk-in tub's quality and features remain impressive. We chose a walk-in tub with a shower option, which has been perfect for my 96-year-old father, who moved in recently. He finds it comfortable and safe, which was a primary reason for our choice.
Rating the purchase experience without the installation hiccup would be a perfect score. Price-wise, it's fair even though there’s been a slight increase from our previous purchase. Quality-wise, the tub remains a standout feature in our home.
Overall, despite the temporary setback with our insulation, the walk-in tub itself has been a worthwhile investment, ensuring safety and comfort for my father.
Thank you for your business and for taking the time to leave a review, Dawn. We're happy to have you as part of the American Standard family!
Reviewed Aug. 10, 2025
When the American Standard representative came over for the presentation, it went smoothly. He introduced himself, showed us what they could do, and had some parts of the tub available for demonstration. Initially, we tried a smaller tub on the driveway to ensure it would fit both me and my wife. It didn't work for me as it was too small, so the salesperson recommended a larger model designed for wheelchair users, which I ended up choosing.
On the day of installation, the crew showed up on time and explained the process, which took around 5 to 6 hours. It was really gratifying to see the result; the finish looked outstanding. However, I did have a concern after the installation as the tub was not quite deep enough for my liking—it only rises halfway up my stomach, which is a bit disappointing.
For anyone considering a walk-in tub, I'd recommend trying it out first if possible. Unfortunately, I hadn't done that before buying. Despite the depth issue, I'm satisfied. As for my wife, she had a bit of a shaky start due to forgetting to lock the door, which led to some flooding. But she's getting used to it again.
My favorite feature of the tub is its beneficial effect on my legs. I have neuropathy, and while the tub doesn't cure it, it provides relief with its soothing vibrations and features like an automatic 20-minute cutoff, which I appreciate.
We are extremely happy you love your tub! Thanks for being part of the American Standard Family!
Reviewed Aug. 10, 2025
A lifetime warranty was a significant factor for me since I wanted assurance that if something were to go wrong, the company would be there to support and because of that, I ultimately chose American Standard Walk-in Baths. I initially discovered them through a Google search and after comparing quotes from different companies, I felt confident going with American Standard. During the presentation, they matched my expectations, mostly emphasizing the importance of features like the door seal design and the number of jets. I appreciated the thorough explanation because these elements mattered to me.
On installation day, everything went relatively smoothly. It took a bit longer because the installer, who was training a new helper, seemed a tad frustrated with the pace. However, this didn't detract much from my experience. Once they finished, they took the time to ensure I knew how to use everything properly, which was helpful.
Initially, we ran into a minor hiccup with the hot water running out before filling the tub. We resolved it by adjusting the angle of the water heater and adding a mixer. Since making these changes, everything works perfectly.
As for my favorite feature, I’d say it’s the jets. They create a soothing effect that is quite invigorating. I do experience relief from the minor ailments I deal with; I just need to make time to use it more often.
Overall, I was highly satisfied, rating American Standard a 5 for customer service and product experience. While the price was slightly higher than some competitors, I believe the quality and support justify it. The look and fit of the tub integrate seamlessly into our space, and I've had no issues since the installation.
We are extremely happy you love your tub! Thanks for being part of the American Standard Family!
Reviewed Aug. 9, 2025
My husband had a stroke and the accessibility of a walk-in tub was essential for him to safely bathe. Once we moved, I was pleased to find American Standard when researching options online. We had appointments with multiple companies, but American Standard came first and left a great impression, leading us to choose them. I've bought two of their tubs now, one when I lived with my daughter, who still enjoys it, and another here in Ohio where I now live to care for my mom. The installation process was handled well both times. The teams who installed both tubs were professional, though they did run into minor problems like chipped tile or incorrectly installed shower curtains. However, these were resolved promptly. I also commend their effort in handling the complicated parts of installation like electrical wiring and adjustments under the house.
I love both tubs and I especially enjoy the air jets feature. They provide a smooth and relaxing experience, distributing the jets uniformly, rather than targeting specific spots, which I find to be more comfortable. Although we had a minor issue where a little handle fell off shortly after installation of one of the tubs, the response was quick, and the matter was resolved hassle-free.
Thank you for your business and taking the time to leave a review, Susan. We're happy to have you as part of the American Standard family!
Reviewed Dec. 30, 2025
We have had the Liberation walk in tub for 11 days. The installers were knowledgeable but installing from 10 am to 8 pm was disruptive in our home. We were told to wait till day two to try the tub because water will left filled in the tub and it had to set. On day two we tried the tub. Our 50 gallon new water tank was not adequate to fill the tub, a jet wasn’t working and the door was leaking.
We are still waiting for a call back and a repair from the installer and the salesman. We are retired and spending 21,900 to have a tub that can’t fill and repairs needed even at day 11 is very frustrating and miserable. We now have a new water tank problem because can’t fill the tub with hot or tepid water. It comes up to second back jets leaving top two jets out of water which means you can’t turn the jets on. This was a huge decision for us and now we have a tub with problems which we can’t fill. We were told by Amer STD that a 50 gallon water tank would fill the tub so we bought a new water heater just to make sure. Wrong. Don’t get this tub without an 80 gallon water heater.
Thank you for reaching out to us, Kathleen. We'd like to look into this for you. Please reach out to our Customer Care Team at 855-225-2183 (select #2) so that we can help!
Reviewed Nov. 13, 2025
The fact that you could use a Hoyer lift to put someone in and out of the tub was the deciding factor. The in-home sales representative was exceptionally thorough and ensured I understood every aspect of the tub during our discussions, making me feel informed and confident in my decision. The installation team was outstanding. They took the initiative to customize the installation for our specific Hoyer lift by adding extra support underneath the tub, ensuring everything worked seamlessly. Though the product was more expensive than others I researched, the quality and adaptability made it a worthwhile investment.
Thank you for your business and taking the time to leave a review, Alexander. We're happy to have you as part of the American Standard family!
Reviewed Nov. 13, 2025
I was looking for a walk-in tub and I compared different ones available on a consumer review site, and American Standard stood out as the best fit for my needs.
The installation experience was excellent. An efficient technician handled everything on schedule and did a wonderful job. It was a straightforward process, and the tub meets all my requirements perfectly.
The walk-in tub itself is fantastic—a feature I truly appreciate. I didn't like paying as much as I did but the quality and service justify the expense. I am very pleased with the purchase and find that it truly offers value for the money spent.
One important piece of advice I'd like to share is the significance of doing thorough research before making such an investment. It truly paid off for me. Having reliable sources that compare different features immensely helped solidify my decision. My experience has been overwhelmingly positive, and I would confidently recommend American Standard Walk-In Baths to others.
Thank you for your business and taking the time to leave a review, Martha. We're happy to have you as part of the American Standard family!
Reviewed Nov. 13, 2025
My interactions with American Standard's in-home sales reps were very positive, and the installation team was top-notch. They did their work efficiently, even cleaning up afterward, including vacuuming the floor.
Overall, my experience with American Standard was excellent, and I would recommend them without hesitation.
Thank you for your business and taking the time to leave a review, Robert. We're happy to have you as part of the American Standard family!
Reviewed Nov. 12, 2025
My experience with the American Standard sales rep was great, making the initial processes smooth.
The tub was for my personal use, and while it takes a bit of getting used to, the safety it offers is definitely the main priority for me. I feel much safer now when taking a bath, which was an essential factor in my decision. Overall, I'm quite satisfied with my purchase and would recommend American Standard to others.
Thank you for your business and for taking the time to leave a review, Ericka. We're happy to have you as part of the American Standard family!
American Standard Walk-in Baths Company Information
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- American Standard Walk-in Baths
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