Empava Reviews
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About Empava
Empava specializes in high-quality kitchen and bath appliances. Among its latest offerings, Empava has introduced a line of walk-in tubs designed to enhance safety and comfort. Empava claims a dedication to identifying and resolving everyday design flaws and providing solutions to the most common appliance annoyances.
- Free delivery
- Military discounts
- Generous refund/return policy
- No physical store
- No in-home consultation
- Doesn’t offer installation
Check your credit before financing a new walk-in tub
Walk-in tub costs range from $2,000 to over $20,000
What is Empava
Empava offers a wide range of kitchen and bath products featuring modern designs that focus on both function and practicality. Its lineup includes everything from cooktops, ovens and gas ranges to wine coolers, pizza ovens and range hoods.
For bathrooms, Empava offers custom tubs, whirlpool tubs, outdoor hot tubs and its latest addition, walk-in tubs. It emphasizes user-friendly designs aimed at improving everyday home experiences.
Empava models
At the time of publishing, Empava offers two different walk-in tub models:
| Model | Cost |
|---|---|
| 54-inch Alcove Inline Heater Whirlpool Walk-in Tub 2.0 Upgraded | $5,499.99 |
| 54-inch Alcove Soaking Walk-in Tub | $4,199.99 |
Empava installation
Empava offers detailed guidance and customer support to help ensure a smooth installation process, recommending that buyers work with licensed contractors for complex installations like walk-in tubs.
The installation process for Empava includes these steps:
- Prepare the installation site. Ensure that the area where the appliance will be installed is ready and meets all requirements as specified in the installation guide.
- Hire a licensed professional. Empava recommends using a licensed installer to ensure proper installation and adherence to local codes.
- Follow installation instructions. Use the detailed guide provided by Empava to assist with the installation process.
- Verify the installation. Check that the appliance is installed correctly and is functioning as expected.
Empava does not provide direct installation services for its products, including walk-in tubs. Instead, customers are responsible for arranging professional installation, which is not included in the price of the product.
Empava cost
Empava offers walk-in tubs ranging from $4,199.99 to $5,499.99 at the time of publishing. Installation cost is not included in the price; Empava does not offer installation. The exact cost of the appliance depends on the model, its features and available promotions/discounts.
Empava offers a military discount to active-duty service members, veterans, reservists, National Guard members and retirees. To redeem the discount, military personnel must verify their status through ID.me. This discount provides tailored savings on a range of Empava products, though it may not be combinable with other offers. Empava also runs regular promotions, which you can check online.
Empava has a generous return/refund policy, allowing customers to contact customer service within 30 days of delivery for returns and refunds for just about any reason. A 20% return shipping fee applies for general returns (e.g., you don’t like the tub, it doesn’t fit, you change your mind). There are no fees for defective returns.
Empava features
Empava currently offers two different walk-in tub models. The chart below provides a side-by-side comparison of the specifications and features:
| 54-inch Alcove Soaking Walk-in Tub | 54-inch Alcove Inline Heater Whirlpool Walk-in Tub 2.0 Upgraded | |
|---|---|---|
| Dimensions (L x W x H) | 54.33 inches x 30.31 inches x 39.76 inches | 54.33 inches x 30.31 inches x 39.76 inches |
| Water jets | None | 13 water jets |
| Air jets | None | 12 air jets |
| Safety features | 3-inch threshold, antislip bottom, two handrails | 3-inch threshold, antislip bottom, two handrails |
| Design features | Grooved bench, large curves | Large curves, adjustable jets, fast drainage |
| Water capacity | 84.5 gallons | 84.5 gallons |
| Warranty | Three-year standard, five-year for subscribers | Three-year standard, five-year for subscribers |
| Additional features | Easy-turning handle | Constant heating |
Empava FAQ
How difficult is it to clean an Empava bathtub?
Empava states that its walk-in tubs require regular maintenance to keep them working and in good condition. The company says that after using the tub, you should wash it with water and dry it with a clean rag.
What type of warranty does Empava offer for its tubs?
Empava offers a three-year standard warranty for its tubs. Website subscribers receive an extended five-year warranty. The company covers replacement parts for components that fail due to manufacturing defects.
How long does it take to install an Empava tub?
Empava does not install its tubs. Customers can obtain estimates for installation time from installation professionals.
Does Empava offer multiple tub sizes?
Yes, Empava offers multiple tub sizes and designs, including various models for different needs and spaces. But both of its walk-in tubs currently on the market measure 54 inches long by 30 inches wide by 40 inches tall.
Do we recommend Empava?
Empava offers a large selection of kitchen and bath appliances, including its latest walk-in tubs that focus on safety and comfort. Its walk-in tubs come with easy-to-use handles, antislip bottoms and efficient drainage — good for those who need an accessible and comfortable bathing solution. Empava says it is dedicated to ensuring customer satisfaction with its 30-day price-match and satisfaction guarantees. Installation isn't included in the product price, so keep that in mind when budgeting.
Empava Reviews
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- 4,804,639 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Empava Company Information
- Company Name:
- Empava
- Website:
- empava.com