DaBella Reviews

They do a good job, but they never call back when we call. Always check up with the customers, whether it’s a visit or a phone call to see how the customers are doing. Always keep your word for any special offers, etc., when you say something like special offers keep your word. When the contractors are doing there, they have to listen to the customers.

Installation went quickly and the house looks much better. Loan arrangements were straightforward. That said, I do have some concerns. The installers just ripped the utility boxes off the wall, damaging the boxes and my solar connection and breaking one light sensor for the lamp by the street and an outlet. Apparently they couldn't be bothered to just remove the screws. I am still waiting for a copy of the warranty and the $350 I was told I would get to help pay for reinstalling the lights on the front and rear of the house. I've tried contacting the person who is listed on my folder as the primary contact without responses.

We were very impressed with DaBella. Our sales person, ** Richards was patient and accommodating carefully explaining the process of a shower install. She made recommendations that worked for our needs and helped us choose the right materials to go with our 100+ year old house. The installation was a organized and quick as we had been told it would be.

Conner ** arrived at our home at the scheduled time of 6:30 on the 18th of May. He is very knowledgeable of everything DaBella offers in installing a walk-in shower. Connor showed us samples of everything we were looking for. Talked about pricing & discounts & we are looking forward to having our new shower installed. I will be happy to write another review after the work is complete. We know that we have hired the right company for this project. You have a lot of satisfied customers & that's what helped us sign the contract. Thank you Conner

DaBella provided an opportunity to replace windows that were old with better, beautiful and fitted windows. They were able to provide windows that are the style I wanted, perfectly fitted to the spaces with much better windows than I had at an affordable price. I live in northern Vermont on a mountain where we get very cold weather and lots of wind. These windows provide better insulation. The installation was done very timely and efficiently. The men were professional, clean, and pleasant. They did a great job and left the house and yard clean when they completed the job.

Everything from start to finish went flawlessly. The professionalism amongst the installers was topnotch. The final product turned out beautifully. We are extremely impressed and satisfied with our shower. We highly recommend DaBella. Paul and Julie **.

We had a friendly salesman come to our door and asked if we would like to have their company come and inspect our roof, with no obligation to purchase. We had some leaking this past winter, and thought it would be perfect timing. That following Saturday we had an inspector come down to inspect the roof "an hour drive for him he doesn't get paid for." The inspector was very nice and professional, but I did notice a lack of safety equipment etc and that he drove a coupe not a work truck? After the initial inspection, he asked to go into the attic. As suspected there was mold due to the previous winter's leaking.

DaBella of Topeka KS. BEWARE!! Way overpriced! Rotten customer service! If you have the misfortune to have hired them, do not pay them until they clean up all the materials. It took weeks and finally contacting the corporate customer service to get the dumpster picked up out of our driveway. Two pallets of siding and leftover materials left blocking the driveway were never picked up; I finally arranged for Habitat for Humanity to remove the materials and had to pay for someone to remove the wood pallets. The sub-contracted workers and material used were excellent you can get the same material and subcontracted workers for much less from other companies in the area.

Updated on 07/03/2026: I wish I had never heard of DaBella! I kept getting phone calls for a (free roof inspection) and I kept telling them “NO!” They don’t give up, finally I relented. The sales rep showed up about 2:00 pm. Took pictures, gave us the sales pitch and wouldn’t leave. Finally he left at 8:10pm and we agreed, reluctantly. Talk about high pressure sales. He was going to do a one stop close. No chance to talk it over or compare to other roofing contractors. I know why, Dabella has to be way overpriced! I have had buyers remorse ever since.

We are trying to decide if we are being scammed. We went through high pressure sales pitches boasting top services. They did finally have a roof slapped on our house, but no gutters. They were supposed to replace 10 windows, but we’ve heard nothing from them for a month and a half. Then someone came to get our signature for the finished job that hadn’t even been done. We were given three different contact numbers and none of them will answer their phone. I’m inches away from reporting them to our States Attorneys office, the bank they had us sign contracts with and I’ll do whatever I can to lower their BBB rating. This may be a little harsh, but I’m writing this at four in the morning because it’s starting to make me lose sleep. I would never recommend this company. Janet in Washburn.

This is a siding experience. There are so many situations with this job. First the sales pitch is long and they don't give you a quote until you hear the entire presentation is complete. So when the contractor started there was a communication problem. He removed the down spouts right before a rain. I contacted the manager and they would send someone out, it was the contractor that looked lost. There was damage to swing cushions that were cut, large flower pot broken and two outside lights that were not replaced. Workmanship was poor and there was no final inspection. Caulking was not completed and one front window did not get siding. Who does that? This is just a few of the problems we had. I took pictures every day for documention and even sent some to DaBella. A Very dissatisfied customer.

Great job. Majority of trash was removed and I found a few nails which is to be expected. I did find a few cigarette butts and a few stains on my concrete. All in all a great job and job completed. Several comments from neighbors on how quickly job was done. I believe it was 11 hours.

I was impressed with the speed and efficiency with which my garage was shingled. They did a great job of cleanup afterward. The vents partway up the roof were a great addition and will help keep it cooler in the summer and warmer in the winter and help prevent condensation in the attic.

DaBella may be known for providing quality products and service, but that was not my experience. Their sales team was professional and helpful. My issues began with materials, installation, and project execution. I specifically requested and paid for Hardie siding and Hardie trim in a particular color. While the siding installed was correct, a significant portion of the trim was not. Some trim was poorly installed, and some was not Hardie trim at all. During installation, I was told they ran out of materials due to incorrect measurements. Rather than replace the missing material with the product I purchased, they substituted non-Hardie trim in the wrong color.

DaBella's response time was fantastic. I thought that level of service would continue throughout the process, but unfortunately, it didn't. I scheduled an appointment for a specific date/time and took half the day off work so I could be present for the appointment only to have them no-show. When they asked if they could come the following day I explained I had to work. Their response was "I see. We do apologize. Reach out whenever you are free. Thanks." Super disappointing.

DaBella has been one of the worst contractor experiences I have ever had. I was sold a shower remodel that was represented as a 1-3 day project, but nearly two weeks later I still did not have a working shower in my only bathroom. Their communication has been vague, reactive, and completely inadequate, with no firm completion date and no meaningful accountability. Even more concerning, when DaBella claimed the missing part had been ordered and shipped, I requested a tracking number for the part needed to complete the project; when I contacted the carrier, they stated they had no record of that tracking number and had not handled freight for DaBella since before the part was supposedly ordered.

Asked for an estimate. Quoted $900 verbally. No written estimate for comparison.

The work was very professional. The workers were very nice and asked me how I wanted the handicap bar the shelves and the bench. They were very polite and they cleaned up after the job was completed. I really love my new shower.

All very well. The problem is that after they finish it becomes very complicated to communicate with them for any inconvenience. I don't want to think about the warranty, it will be just as complicated.

We had DeBella install a new shower for us over 10K in price. They subcontract out to professional contractors. We had the work done 11/05/2024 which was past DeBella one year warranty. They told us to get ahold of Sentel who supplies the walls floor and other parts. I got ahold of them, and they said "Doesn't DaBella have a two-year warranty"? I said no. They told me one year warranty. Bottom line is that both are passing the ball. My problem with the shower install is the caulking on the shower entrance it has started to leak enough to wet the throw rug. The installer who did the caulking said, "He was new to this company sub-contracting and caulking wasn't his best thing". So it comes down to the customer has to do the warranty work. Not a good company to deal with. Review written on {May 28, 2026}. Ray

Almost had to call the police to kick these men out of my home that overstayed their welcome 3 hours too many. How they wrestled my husband to let them in my house, use my bathroom and sit at my dinner table is beyond me. They work up a sleeping baby!!! Scared myself and my 2 young girls. Their aggressive approach was not welcomed. My husband asked them numerous times to leave our home as he had to get up for work it was 9:45 pm!!!!

BEWARE of DaBella. My children, furbabies and myself are facing homelessness due to a faulty installation of my roof, allowing water to enter for over a year. They repaired the roof 13 months after the first of several leaks, but refused to fix the water damage. It's now 5 years since the first install and my home has deteriorated to near uninhabitable conditions. The roof cap was not straight, the materials underlapped 1/4", exposed nail heads, etc...

Not only was my order done early but the crew did a fantastic job. 2-½ hours to replace 4 windows is efficiency at its finest. I'm loving the new 'climate' indoors now that DaBella's windows provide the insulation.

I’m a retired university professor. Based on my personal experience, I’d give DaBella’s Boise branch negative five stars, if that were possible. This is based on project management, fraudulent communication skills, financial misconduct, dishonest lobbying efforts, and one and two-star reviews. Definitely pay attention to the ratings, along with everything else I mentioned; they reflect what I’ve dealt with and what you likely will too.

Trespassing is not a sales tactic—it is a liability and a matter for law enforcement. I am submitting this report to warn others of the disturbing and predatory tactics used by this company’s sales representatives in San Diego. My recent encounter involved two individuals who utilized aggressive, "manosphere"-style dominance tactics and blatant harassment. Despite being asked to leave my private property several times, the representatives refused to vacate. Instead, they engaged in manipulative banter, attempting to insinuate that I was at fault for the interaction. Their refusal to respect a direct request to leave shifted the encounter from a solicitation to a criminal trespass.

Matt asked to see if I would like a siding inspection. Jack & Logan inspected the siding. Informed me that I have 5-10 yrs left. Wood & insulation behind siding in good shape.

James was kind, knowledgeable and was able to help me figure out a way to stay within my budget.

Do not do business with this company. They're twice to 3 times as much as the local contractor and hire sub park contractors and pocket thousands of dollars for themselves.

High-pressure sales. Shoddy work. Nice windows. Won't honor what was discussed and promised. I would NEVER recommend this outfit to anyone!!! Prices well over reasonable. Did not do the work as discussed. This job looks good, but isn't done properly. Only gave a 1-star as there was no quarter-star or lower.

Da Bella Fayetteville, NC. Not to be trusted. Called Friday 3-27-2026. Got appointment from Anthony, very professional, for 9 am Saturday called them at 9:20, the girl said they were on the way, never came! Got a call Monday morning from McKenney, very professional, made appointment for 6pm, again no show. Got a call Tuesday from Amber who told me they got in a wreck and would reschedule as I explanted what happened the so & so hung up on me! Tuesday McKenney called to see why I canceled, I told her I had not. She had no notes of an accident. Told her I had contracted another company.