DaBella Reviews

Overall, the roof project process was fine. I got a good price for my roof, but there were a few moments of misunderstanding which in the end, have so far turned out to be ok. The rook looks great. One thing I will say is that if you are thinking on financing because you don’t want to give you’re money away so quickly, but can actually pay it off - don’t finance. The bank they work with charges a $75 processing fee on the front end and then a $75 closing fee, as well as ~9% interest rate that accrues daily (i.e. 0.09/365). I luckily reached out to the bank about 3 days after the job was done, which is when the interest starts accruing, and only had to pay around $13 in interest but the $150 in fees to process the loan were annoying. So like I said, if you can pay it off in 2-3 lump sums without getting financing involved, do it.

Similarly Sean explained the costs, financing options and anticipated scheduling patiently, continually checking to assure our understanding. The work was done within 3 weeks of that encounter. The roofing crew worked hard in challenging heat, and the roof was done efficiently and within the anticipated time. The work supervisor (Jonathan) was willing and able to keep us informed throughout. Post project clean up was thorough and effective. The roof is beautiful, and we believe it will add significantly to the value of our house.

Even more impressive was their attention to detail and the clarity of their communication. They showed me actual photos of what they found and backed up their concerns with well-explained research. There was no guesswork, no scare tactics—just thoughtful explanations. They were very honest about what needed immediate attention versus what could wait 3–5 years, and I appreciate that kind of transparency.

Most importantly, they respected not only my budget, but also my current capacity—what I can realistically take on at this stage of life. That level of understanding made all the difference. I didn’t feel like just another lead; I felt like a person they genuinely wanted to help. I’m looking forward to working with them as I move forward at my own pace with what’s needed in my home and my life. It feels good to have a trusted team in my corner.

This is a VERY positive review of Elisha and Damen for helping us fully understand the issues we have and the repair/replacement we will get with DaBella. I’ll provide a follow-up to this review when the actual work is completed. I’m very optimistic the company will provide quality work that fully meets or exceeds our needs. Recap – to this point DaBella appears to be a company interested in totally “fixing” the problem. Thanks – and hope this helps others feel comfortable in working with DaBella.

Another thing I was really happy about was some of the discounts that he let us know about. For instance my husband is a veteran and we are retired so we got some discounts for those things which help whisk the cost. Um, one of the nice things about Johnny is that he let us know the timeline of when the project was going to be completed and gave us really good feedback 4. Any question that we had regarding the project and that was a huge relief.

After the project was complete, he was excellent at keeping in touch with us and answering lots of little questions that popped up for us. I consider that excellent customer service. One of the things I liked quite a bit was that the contractor was able to create a frame for our solar panel electrical outlet and our electrical outlet so that we didn't have extra costs for those companies to come out and remove them and reinstall them. The overall project went when really well and smooth and surprisingly quick. The work crew did their job and I really liked how the end result looked. I appreciated the high quality materials that were used and eventually want to get the other 2 outside walls of my house done with the same type of material and would absolutely use the same company again. And we got a pretty good color match to the original siding, as well.

DaBella also claims they warrant their install work for the same 50 years - but I find that very, very hard to believe at this point. As the crew that arrived at my home tore the roof down and had the new installed in 10 hours. “Wow that was fast!” You might find yourself saying. Well yes, yes it was. Too damn fast, as under normal circumstance this would be a two day job at least for another company. Think I’m kidding, let me explain just a few of the shortcuts that I observed, and complained about.

First there was a swamp cooler on my roof before the install, which was taken down. Except for shortcut number one. The ducting vent coming down from the roof was not removed in any descent order whatsoever. Instead it was hacked off and consequently pounded down into itself. So now if you look up from the bottom of the vent. You will see a nice jagged and bent over piece of aluminum ducting at the top. Yes you would never notice it unless you look up the vent. But a very piss-poor way to leave something.

Shortcut number two that was observed. I had a nice structurally straight metal awning on the north side of my house. That is until the DaBella’s roofers arrived. After appropriating one on my tarps, on of two - without permission. They piled several hundred pounds of roofing debris on top of said tarp, atop my awning. There are many pictures and other problems. When asked about this. This crews response was to put a crew member on top of my awning to drag my tarp and all of the debris into the dumpster sitting on the driveway, right below the awning. The dumpster was so close to this mess that I do not understand the roofers need to drop all of this crap upon my awning. Which also and consequently left my awning bent and no longer straight. Subsequently when the supervisor of this crew was ask about this damage. His response “Nothing I can do!”

These are just some of my complaints about the roofing side. There is actually a much longer laundry list of complaints. Nails and debris all over my yard. The near miss that almost destroyed my 5’ by 7’ living room window while bringing down that afore mentioned swamp cooler. But it is my intent not to write a book about DaBella, but rather to warn against this company. But then still, there is the gutter side of this project. For this I will just share the text messages:

October 3, 2025 - "Hello this is Sabastion from Clear Skies Construction. Just calling to see what day next week would be good to install the gutters." - A subcontractor obviously and not DaBella themselves as promised. I called back at this time and talked to Sebastion. Telling him that the roof had not done yet. And then asked how that would affect installing the gutters. His reply was that the roof would need to be done first. So the gutters were put on hold. Some three weeks after this conversation the roof was finally done.

October 29, 2025 - "Good morning this is Sebastion from Clear Skies construction, Just got an email that your roof just got done and was wondering when’s a good day to start on the gutters?" My reply on the same day - day day would be good. Sebastion - Is next week sound good? Me - Yes. Nov 6th, 2025, from me - So, no gutters this week? When then? Sebastion, same day - "I’m sorry for the delay I’m on the phone right now with the gutter guy trying to see why he didn’t show up yet." Nov, 7th 2025, from me - "But then you never called back, nor text. So, when on the gutters?"

Nov. 10th 2025, me - "Not quite sure why I’m not getting a response from you, sir? But I did pay for gutters to be installed on my house.. It is now well past last week - the timeframe in which you said they will be installed. Still no response. Some feedback and information are required. Like when are you and DaBella going to deliver a finished product? When are you going to complete the contracted work?" Finally a response on the 19th - "I’m sorry for the delay but just got the confirmation that he going to be there on the 14th."

Nov 15th 2025 - 9:01 am - "Hi, This is Javier. I’m on my way to install you gutters. I’ll be there in 1 hr. 9:02 am - "I’ll be here." From me that afternoon - "It’s almost 2 o’clock on the 14th. And I still haven’t seen a gutter installation. Is this going to happen?" 2:15 / 2:20 from? - "I’m here." After the install of these gutters we were picking up off cut pieces of gutter from all over the yard. All very sharp and jagged. Just about perfect for my grandchildren to find?

To sum up. Let’s just say there are multiple communication issues with DaBella, their contractors and their customers. If they come to your door? Promptly send them packing.. Their promises of being different than other contractors is a lie. My experience with this company has been nothing, if not worse than the worst contractor horror stories I have ever heard. These are just some of the lowlights of my experience with this company, but there are more. But I don’t feel like writing a book about this company. However, If I were asked to rate this company on a scale of 1-5. My rating would be a -10. They did get the roof installed. Hopefully it was installed correctly???? Then gutters did get installed. But the workmanship is questionable. Waiting for rain to see.

So, beware of contractors bearing false promises. My experience with DaBella was much worse than I would have ever expected. Especially with all the promises they pushed about how they were trying to change people's attitudes towards the contracting profession. As near as I’m concerned they followed all of the worst contractor habits ever spoken of.

Going into every little detail, over and over again. Also not using an inside voice, and it's my guess that this person drinks way too much coffee regularly. Totally spewing lies about other companies and how their windows are far superior to any other on the market. Come on now, give me a break. It was an incredibly uncomfortable environment. Even after multiple times mentioning we were interested in paying in full, she kept saying no. That the company didn't make money on full up front payments. Not my problem. I'm the customer.

We were also told this consultation would take between 60 to 90 minutes. Even after multiple hints from myself to start wrapping it up, I even mentioned to her that we were getting close to the 2-hour mark (wtf). Then 20 minutes later, I had to get up and walk away. This girl was not listening, at all! And my wife was being overly kind. Because she's a sweet woman. So as I'm standing in my bedroom waiting for her to eventually get a clue, my wife kindly told her that will be in touch. Her response is, "are you kicking me out?" What the hell kind of company is this crap!? This person made myself and my wife feel incredibly uncomfortable in our own home. The only reason I didn't tell her to leave far before this point was out of courtesy to my wife. I will be telling everyone I know to steer clear of the Dabella company. Also they quoted me for six windows at $18,000 no effing way.