West Shore Home Reviews

  • 4,788,446 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.
+1 more
Author picture
Edited by: Joanna Broder

About West Shore Home

West Shore Homes is a home renovation company specializing in doors, windows, and bathrooms. It provides custom door installation and replacement, broken window repair, and bathroom customization. It covers shower and bathtub installation as well as replacing bathroom parts, such as floors, sinks, vanities and toilets.

Pros
  • Quick installation
  • Prompt booking
  • Financing options available
Cons
  • Requires set amount of work
  • Does not replace interior doors
  • Requires appointment for free quote

What is West Shore Home?

West Shore Home is a home renovation company specializing in doors, windows and bathrooms. It says it emphasizes efficiency and quality. While it does not cover all aspects of home renovation, for the products and services it does offer, it provides a user-friendly and free quoting process, as well as transparent costs. The final quote it provides is honored for one year.

How does West Shore Home work?

First, you submit an online form. A representative will immediately call to ask a few questions about the project. Then, the company sends out a design consultant who will analyze and measure the window or home area, note any underlying conditions of the house and then present the different design options. Finally, an official quote is provided and lasts one year. Financing options are also covered during this time.

After this, you book an appointment. According to the company, most of its basic renovations, such as window or door installations, are completed in one day, including cleanup. Full bath remodeling will take longer, approximately two to three days, according to the company.

West Shore Home services

West Shore Homes provides a variety of services including:

  • Bathroom, window and door remodeling
  • Customized shower heads, fixtures, surrounds and finishes
  • Tub-to-shower conversion
  • Exterior door replacement
  • Window replacement

West Shore Home products

Windows

West Shore Home offers services for 10 types of windows, including vertical sliders, crank-out and push-open windows. The glass is Regency brand, which is hurricane- and impact-resistant. The windows are energy-rated, double-paned and vinyl framed. In certain locations, West Shore Homes also offers triple-pane glass.

Doors

West Shore Homes will replace, install or fix any door that is an entry to the house, including front, back, side, patio and a door that leads from the garage to the interior. It does not fix interior doors, such as to the bedroom or kitchen, or garage doors. In some states, it can install pet doors. Although made from fiberglass or steel, doors can be made to look like wood.

Bathrooms

Bathrooms are West Shore Home’s specialty. The company can replace toilets, remodel bathtubs or showers or provide full remodeling of the entire room, including sinks, vanities and flooring. It offers design software so customers can input their ideas or provide templates.

It provides walk-in bathtubs and raised toilets for those with limited mobility.

West Shore Home costs

The cost of a home renovation project can vary greatly, and it is based on a number of factors including frame type, material, square footage (for bath remodels), colors and customizations. However, national averages for a bathtub installation can run between $600 and $10,000. The average for a window replacement is $400 to $1,400 per window, and the average for an exterior door replacement is $500 to $20,000.

One downside of West Shore Home is that an appointment is necessary for providing a cost estimate.

West Shore Home FAQ

Where is West Shore Home available?

West Shore Home has offices in over 20 states, mostly in Southern and Eastern states. These include:

  • Georgia
  • Texas
  • Maryland (including Washington, D.C.)
  • Alabama
  • South Carolina
  • North Carolina
  • Tennessee
  • Ohio
  • Colorado
  • Iowa
  • Michigan
  • North Carolina
  • Pennsylvania
  • Indiana
  • Florida
  • Missouri
  • Kentucky
  • Oklahoma
  • Arizona
  • Utah
How long does installation take with West Shore Home?

Full bath remodel takes two to three days, but most projects, such as window installation, take one business day, including cleanup, according to a representative of the company.

While companies can get booked out months in advance, West Shore Homes will complete the project approximately 27 days from booking.

What materials does West Shore Home use?

All bathtubs and shower flooring are made with high-grade acrylic, which makes them easy to clean. Although acrylic, it can have the look of granite, rock or tile, according to a company representative. The company uses Silver Shield, an antimicrobial and mildew-resistant guard. For windows, West Shore Home uses double pane glass that is energy-rated.

Does West Shore Home offer financing options?

Yes, West Shore Home offers financing options once it has provided the customer with an estimate.

Is West Shore Home legit?

Yes, West Shore Homes is a legitimate home improvement company that has been in business for over 12 years. A list of its licenses and insurance can be found on its website. It pledges a customer-centric process and use of high-quality, durable materials. You can contact the company for a free quote.

Shop with confidence

Compare with top companies

West Shore Home Reviews

Filter by Rating

  • (326)
  • (4)
  • (2)
  • (15)

Popular Mentions

    How do I know I can trust these reviews about West Shore Home?
    • 4,788,446 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about West Shore Home?
    • 4,788,446 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5
    Sales & MarketingPriceStaff

    Reviewed Nov. 14, 2025

    The sales pitch was not hard core and I could have taken to take a year to decide and the quote would be good. I elected to go ahead. They help with financing that I was felt comfortable with for starting out. While they may be more expensive than some other places. I recommend you at least get a quote from them.

    The installation went so smooth. Our installers Chad and Michael were the best. They were respective and courteous. Even took the time to pet and talk to my 16 year old dog when he was awake. I tend to be a busy body and had to have a look see every so often to see how it was going. The installation took 2 days approx 9:30 -3:30 and 8:30 - 2 second day. There was some difficulties/problems with some of the plumbing and I was so relieved they could take care of it all. My only suggestion would have been to put up a plastic barrier while they were cutting the cement and wood. Master bedroom had quite a bit of dust and even into the living area and kitchen there was a thin layer.

    Thanks for your vote!
    West Shore Home
    Response from West Shore Home

    Thanks for the kind words! We're glad we were a part of your home improvement journey. If you ever need anything else, let us know!

    Customer ServiceStaff

    Reviewed Sept. 15, 2025

    We had both our tub shower in one bathroom and the shower in the master bathroom redone by West Shore. Each took one full day and turned out very nice with just a few minor hiccups. Somehow the actual style of acrylic walls for the hall bathroom we ordered were not brought with them and we ended up actually preferring what they brought over our pick. But because of that we had to change hardware and the sliding doors had to be backordered so a rod was temporarily put up so we could use the shower.

    The master shower which had been ceramic tile which was a pain to keep up was taken out without a hitch and the new acrylic shower was put in and is great. They don't do custom glass so we did have to call another company for this shower to get it's glass installed. The only cons I would say are even though they did a great job on installation and initial cleanup, there was dust everywhere and I had to do a thorough cleanup in each bathroom and throughout the house to get all the dust up. The other only issue was after a closer inspection I did find a chip and scratch in the bottom tray of the hall shower that I called customer service about today. Hopefully those can be remedied easily. Otherwise the whole process was very well managed.

    Thanks for your vote!
    West Shore Home
    Response from West Shore Home

    It’s customers like you that make our job so rewarding! Thank you.

    Not sure how to choose?

    Get buying tips about Home Improvement Contractors delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Customer ServicePunctuality & SpeedStaffTransparencyTimeliness

      Reviewed Sept. 14, 2025

      We are very happy with our new walk in shower installation. After making a call to West Shore that same day, we met Jackie, a wonderful representation of this company. She went over the product and explained installation process, answered all our questions. We have done several updates to our home and it is our feeling after every presentation we wait and talk about it overnight and discuss products etc., we don’t make a quick decision because of the expense we want it right. We contacted Jackie the next day, decided to upgrade to brushed nickel over chrome because everything I have is brushed nickel.

      The following Monday we had a call and they were able to install the same week on Saturday, amazing. Logan and Suay arrived Saturday morning and started right away. They went over the plan and answered all our concerns. Our bathroom is quite small. They did a beautiful job, concerned about each detail. They continued to answer questions and keep us in the loop as they went throughout the day. We are very pleased with the finishing touches and their care for our home. The cleanup was very good as well.

      Thanks for your vote!
      West Shore Home
      Response from West Shore Home

      Awesome! We’re happy to have been part of your home improvement journey.

      Customer ServicePunctuality & SpeedStaffTimeliness

      Reviewed Aug. 1, 2025

      We were in the market to replace our front entrance door with side windows along with replacing our rear door with a sliding glass door. I saw an add in our neighborhood website for West Shore Home that pictured different style entry doors. I called and scheduled an appointment that was made the next day. Daniel Haugh came and went over all the designs and explained the operational features of the material that is used on all door installs. We selected our door and design of the glass and other features. It was a non pressure experience. West Shore called to setup an install date that was to our convenience. Received an email prior to the install date with a 0800 to 1000 arrival time. The installers arrived at 0800.

      They explained every aspect of the job and came in to verify the measurements to ensure the fit of the doors. I bought a new led door bell wired button and asked if I could have it installed higher then the original one. His response was no problem. RD, Nick and Shane did an outstanding job getting both doors installed and never broke for lunch! Once the job was done they performed a thorough cleanup and went over the function of the doors, provided us with extra touch up paint in the event of scratches that could potentially happen. Me and my wife are very pleased with the job RD, Nick and Shane performed. Because of our overall experience with West Shore Home we would highly recommend them for anyone looking to replace their entry doors.

      Thanks for your vote!
      West Shore Home
      Response from West Shore Home

      It means a lot to us that you took the time to leave such a great review. We’re so glad to hear you were pleased with your experience. Thank you for choosing us!

      TechPriceStaffRates

      Reviewed July 31, 2025

      We were very pleased with our experience with West Shore Homes from start to finish. Ronald L. came out and gave us a free estimate. Gave us a plenty of options and worked with us to get a solution that was within our price range. Fredie came out and got percise measurements, tested for lead paint, and made sure we were all set to have the doors custom fit for the house. James P. and Simmon C. were our installers and they did an absolutely fantastic job. Very professional and respectful of our property, cleaned everything up and took the time to go over everything after the job was done to make sure we were satisfied with the work.

      All in all everyone that we interacted with from this company was a pleasure to deal with. I liked that everyone involved in the process was an employee of the company and the work wasn't subcontracted out to some unknown 3rd party and that everything is custom made for each job. We've already gotten so many compliments from neighbors, friends and family on how nice the doors look and how much better it makes the house look. We'd definitely recommend them to anyone we know, and would work with them again for other door or window replacements.

      Thanks for your vote!
      West Shore Home
      Response from West Shore Home

      It means a lot to us that you took the time to leave such a great review. We’re so glad to hear you were pleased with your experience. Thank you for choosing us!

      Staff

      Reviewed Dec. 3, 2025

      We had 2 crews doing 2 bathroom showers in 1 day. They were Mitch & Amari and Alex & Franco. Professional, thorough, courteous. Our home as clean when they left as it did when they came. Worked from 8-5 to finish both installations. We were very pleased.

      Thanks for your vote!
      West Shore Home
      Response from West Shore Home

      Thanks Tommy, your review made our day! We're so glad our team was able to provide the service you deserve. Thank you for choosing West Shore Home!

      Reviewed Dec. 3, 2025

      The replacement door looks great and the colors match the house color both inside and outside. The replacement doesn’t leak like the old door. The door is also easier to open. The old door sag and and was too hard to open. Thank You.

      Thanks for your vote!
      West Shore Home
      Response from West Shore Home

      Thank you for your kind review! We’re happy to hear the new door looks great and works so much better for you. We appreciate you choosing us and sharing your experience.

      Punctuality & Speed

      Reviewed Dec. 2, 2025

      Guillermo and Kris were working hard to complete the job. They did a great a job! When finished the installation, cleaned everything. Also, I was explained how to take the shower, and wait at least 24 hours.

      Thanks for your vote!
      West Shore Home
      Response from West Shore Home

      Hi Alma, your feedback made our day! We’re glad you’re happy with our work and wish to thank you for trusting West Shore Home~

      Staff

      Reviewed Dec. 2, 2025

      Brandon ** and Douglas ** were very professional and efficient in replacing our new door. They did an excellent job and we are glad for your company quality and proficiency. Thank you for your service. Kudos. They deserve a raise for working in this inclement weather.

      Thanks for your vote!
      West Shore Home
      Response from West Shore Home

      Thank you for the great feedback! We’re thrilled to hear that our team provided professional, efficient service and delivered excellent results, even in challenging weather. Your recognition means a lot, and we’re so glad you’re pleased with the quality and care of our work!

      Profile pic of the author.
      TechStaff

      Reviewed Dec. 2, 2025

      We couldn’t be more pleased with our installation by Jimmy and Damon. Our bathroom looks amazing! They were very neat and very efficient. (Even came out to finish on a really bad snowy day.) We would highly recommend West Shore Home for your bathroom remodel. Ron and Darla **.

      Thanks for your vote!
      West Shore Home
      Response from West Shore Home

      Thank you so much for the wonderful feedback, Darla! We’re thrilled to hear that Jimmy and Damon did such a great job—bad weather couldn’t keep us away from finishing your project!

      We’re glad you’re loving your new bathroom, and we truly appreciate your recommendation.

      Thank you for choosing West Shore Home!

      Loading more reviews...

      West Shore Home Company Information

      Company Name:
      West Shore Home
      Address:
      3 Crossgate Drive
      City:
      Mechanicsburg
      State/Province:
      PA
      Postal Code:
      17050
      Country:
      United States
      Website:
      westshorehome.com