West Shore Home Reviews

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Edited by: Joanna Broder

About West Shore Home

West Shore Homes is a home renovation company specializing in doors, windows, and bathrooms. It provides custom door installation and replacement, broken window repair, and bathroom customization. It covers shower and bathtub installation as well as replacing bathroom parts, such as floors, sinks, vanities and toilets.

Pros
  • Quick installation
  • Prompt booking
  • Financing options available
Cons
  • Requires set amount of work
  • Does not replace interior doors
  • Requires appointment for free quote

What is West Shore Home?

West Shore Home is a home renovation company specializing in doors, windows and bathrooms. It says it emphasizes efficiency and quality. While it does not cover all aspects of home renovation, for the products and services it does offer, it provides a user-friendly and free quoting process, as well as transparent costs. The final quote it provides is honored for one year.

How does West Shore Home work?

First, you submit an online form. A representative will immediately call to ask a few questions about the project. Then, the company sends out a design consultant who will analyze and measure the window or home area, note any underlying conditions of the house and then present the different design options. Finally, an official quote is provided and lasts one year. Financing options are also covered during this time.

After this, you book an appointment. According to the company, most of its basic renovations, such as window or door installations, are completed in one day, including cleanup. Full bath remodeling will take longer, approximately two to three days, according to the company.

West Shore Home services

West Shore Homes provides a variety of services including:

  • Bathroom, window and door remodeling
  • Customized shower heads, fixtures, surrounds and finishes
  • Tub-to-shower conversion
  • Walk-in bathtubs
  • Exterior door replacement
  • Window replacement
  • Flooring

West Shore Home products

Windows

West Shore Home offers services for 10 types of windows, including vertical sliders, crank-out and push-open windows. The glass is Regency brand, which is hurricane- and impact-resistant. The windows are energy-rated, double-paned and vinyl framed. In certain locations, West Shore Homes also offers triple-pane glass.

Doors

West Shore Homes will replace, install or fix any door that is an entry to the house, including front, back, side, patio and a door that leads from the garage to the interior. It does not fix interior doors, such as to the bedroom or kitchen, or garage doors. In some states, it can install pet doors. Although made from fiberglass or steel, doors can be made to look like wood.

Bathrooms

Bathrooms are West Shore Home’s specialty. The company can replace toilets, remodel bathtubs or showers or provide full remodeling of the entire room, including sinks, vanities and flooring. It offers design software so customers can input their ideas or provide templates.

West Shore Home also offers walk-in tub installation in over 20 states. Those with limited mobility can upgrade their bathroom to include a walk-in tub with low-threshold entry and exit, grab bars and built-in seating. 

West Shore Home costs

The cost of a home renovation project can vary greatly, and it is based on a number of factors including frame type, material, square footage (for bath remodels), colors and customizations. However, national averages for a bathtub installation can run between $600 and $10,000. The average for a window replacement is $400 to $1,400 per window, and the average for an exterior door replacement is $500 to $20,000.

One downside of West Shore Home is that an appointment is necessary for providing a cost estimate.

West Shore Home FAQ

Where is West Shore Home available?

West Shore Home has offices in over 20 states, mostly in Southern and Eastern states. These include:

  • Georgia
  • Texas
  • Maryland (including Washington, D.C.)
  • Alabama
  • South Carolina
  • North Carolina
  • Tennessee
  • Ohio
  • Colorado
  • Iowa
  • Michigan
  • North Carolina
  • Pennsylvania
  • Indiana
  • Florida
  • Missouri
  • Kentucky
  • Oklahoma
  • Arizona
  • Utah
How long does installation take with West Shore Home?

Full bath remodel takes two to three days, but most projects, such as window installation, take one business day, including cleanup, according to a representative of the company.

While companies can get booked out months in advance, West Shore Homes will complete the project approximately 27 days from booking.

What materials does West Shore Home use?

All bathtubs and shower flooring are made with high-grade acrylic, which makes them easy to clean. Although acrylic, it can have the look of granite, rock or tile, according to a company representative. The company uses Silver Shield, an antimicrobial and mildew-resistant guard. For windows, West Shore Home uses double pane glass that is energy-rated.

Does West Shore Home offer financing options?

Yes, West Shore Home offers financing options once it has provided the customer with an estimate.

Still have questions?

Is West Shore Home legit?

Yes, West Shore Homes is a legitimate home improvement company that has been in business for over 12 years. A list of its licenses and insurance can be found on its website. It pledges a customer-centric process and use of high-quality, durable materials. You can contact the company for a free quote.

West Shore Home Reviews

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    Page 1 Reviews 0 - 5
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    Customer ServiceCoveragePunctuality & SpeedMaintenanceStaffTransparency

    Reviewed May 4, 2026

    West Shore Home installed new windows to my home today. They team of installers arrived on time as scheduled. The installers led by Keifer (unsure if spelled correctly) were great - respectful, efficient and completed the installation in a timely manner. The windows - an updated version from the original looked really beautiful with the black trim that stand out perfectly. I am thankful for my decision to sign up with WestShore instead of the other window company I originally thought of making business with. A couple of things that were not completed though - snap trims to the upper section of the 2 front windows and the inability to replace the window coverings. Overall, my experience with WestShoreHome was above and beyond my expectations and I highly recommend WestShore Home to others for their excellent customer service and workmanship.

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    West Shore Home
    Response from West Shore Home

    That’s what we love to hear, Leticia! We’re glad the installation went smoothly and that you’re enjoying the updated look of your new windows—those black trim details sound like a great choice. We also appreciate you pointing out the items that still need attention, and we’ll make sure those are addressed so everything meets your expectations. Thank you for your recommendation and for choosing West Shore Home!

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      PriceStaffTimeliness

      Reviewed April 10, 2026

      Working with Westshore Homes on our bathroom remodel was a great experience. They were very responsive from the moment we first reached out through completion of the project. We received a quote and financing approval on the same day, and the work was completed within 2 weeks from when we first contacted them. Cody and Mickey were very professional, did great work, and left the space cleaner than they found it.

      Thanks for your vote!
      West Shore Home
      Response from West Shore Home

      Two weeks from first hello to a beautiful finished bathroom, we love when everything comes together that smoothly! Thank you so much for choosing West Shore Home and for taking the time to share your experience. Enjoy it!

      Punctuality & SpeedStaff

      Reviewed March 28, 2026

      After arriving on time as scheduled, team lead Adrian verified work to be done with me which was replacement of three 2nd floor windows. While we talked, Ethan and Mike went to work setting up to begin. All three were professional and courteous and willing to answer any questions I had. When finished, they reviewed proper care and operation of the windows. All work was excellent and room was clean. I was very happy and impressed. Thank you all for a job well done. I would recommend West Shore to anyone asking.

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      West Shore Home
      Response from West Shore Home

      We’re so glad to hear you had a great experience and that everything was completed with professionalism and care. It’s wonderful to know you’re happy with the results, thank you for recommending us! We truly appreciate you choosing West Shore Home.

      PriceStaffRates

      Reviewed March 9, 2026

      Joel D. came to our house and explained price and time to complete the job and date the team would start working. We had our old garden tub and small walk in shower removed. We were surprised that it would all be completed one day. Team showed up on time and got right to work. The team explained and answered all of our questions as they did the work. The whole team was very courteous. The job was completed in six hours. The team did an outstanding job cleaning up. Cleaned the countertops and sweep the floor and picked up the carpet runners and vacuumed the carpet. We were briefed not to use the shower for 24 hours. The team did an outstanding job. We are very happy with the work that West Shore Homes accomplished.

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      West Shore Home
      Response from West Shore Home

      Thank you for the wonderful review, Roger! We're so glad to hear you had a great experience from the initial consultation through installation. It’s great to know the team kept you informed, worked efficiently, and took the time to leave everything clean when the job was finished. We truly appreciate your kind words and are thrilled that you're happy with your new space!

      Customer ServiceTechSales & MarketingStaffTimeliness

      Reviewed Feb. 26, 2026

      Today I had a new front door and a storm door installed by Taylan J & Ty B. They were the nicest, friendliest and most professional installers I have ever had. They ensured that everything was done correctly down to every last little detail. They cleaned up after they finished, took every bit of scrap and my old doors away. I am so pleased at the way the new doors look on my house, and I have already received compliments on it! Thank you Taylan & Ty and Westshore.

      Yesterday Shay & Seth started on my master bath renovation. They carried everything in (it was a lot!) and started on the demolition. They took everything old out and cleaned up. The new plumbing and shower walls were completed by the end of the day. They returned the next day (same day as the new doors) on time and ready to work. The communication, professionalism, positive attitude and friendliness was top notch. I was asked where I wanted things installed in the shower. I couldn’t ask for 2 better bath installers than what I had. They actually cared about their work and making sure I loved my new bath! Thank you Shay & Seth for being the best of the best! West Shore bath did a fantastic job and even the sales person that came out (Craig **) was extremely personable and knowledgeable. I couldn’t be more pleased with my exterior doors and master bath! Thank you!

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      West Shore Home
      Response from West Shore Home

      Thank you so much for sharing this amazing review, Peri! We’re thrilled to hear how much you’re loving your new doors and master bath. It’s wonderful to know the team made the whole process smooth, thoughtful, and professional from start to finish. We truly appreciate your feedback and are so glad your home is feeling refreshed. We appreciate you choosing West Shore Home!

      Staff

      Reviewed May 15, 2026

      The West Shore team did an amazing job on my door install.

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      West Shore Home
      Response from West Shore Home

      Thank you, Brooke! We're glad we were a part of your home improvement journey. If you ever need anything else, let us know!

      Contract & TermsPunctuality & SpeedStaff

      Reviewed May 13, 2026

      Gavin, Alvaro, and Mike are top-level professional installers. They were prompt, knowledgeable, and courteous in every way. They made sure that we were in agreement with all phases from beginning to end. HIGHLY RECOMMEND the company and their staff for providing my wife and I with a very enjoyable experience.

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      West Shore Home
      Response from West Shore Home

      That’s what we love to hear, Joseph! We’re thrilled you and your wife had such an enjoyable experience and that the team kept you informed and comfortable throughout every phase of the project. Thank you for the recommendation and for choosing West Shore Home!

      Reviewed May 1, 2026

      Needed a repair done. Guillermo and Jacob came in to repair 2 wing walls. Now the bathroom is all finished. They did a good detailed job... Everything was perfectly cleaned up. They were both very polite and on time. It is a beautiful finished bathroom now.

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      West Shore Home
      Response from West Shore Home

      A beautiful finished bathroom and a job done right, what a great way to wrap things up! Thank you so much for sharing this and we are so thrilled everything came together perfectly for you. We truly appreciate you choosing West Shore Home!

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      Verified purchase
      Dylan increased rating by 3 stars.
      Customer ServiceCoverageSales & MarketingStaff
      After a positive interaction with West Shore Home, Dylan increased their star rating on May 1, 2026.

      Updated review: May 1, 2026

      Good quality windows. They reached out after some damage was done to interior wall during window installation, and offered to repair it. Overall good experience.

      WSH Response: Thank you, Dylan! We're so glad everything worked out. If you ever need anything else, please do not hesitate to reach back out!

      Original Review: May 1, 2026

      The first salesman had absolutely no idea what he was talking about when it came to windows, it was apparent that he was just trying to make a sale. Luckily, another guy stepped in and was able to help. The real problem was during the installation. While removing one of the old windows, they destroyed my wall. They offered a $200 discount, which is pitiful for the damage they did. They also knew the house was supposed to be listed on the market within a few days and were unwilling to have someone fix it on short notice.

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      CoverageSales & MarketingPriceRefunds & PayoutsRatesTimeliness

      Reviewed April 30, 2026

      I was looking for a walk in tub, and West Shore Home advertised often on the local station. A salesman came right out. He spent over 2 hours measuring everything and going over options. The 1st quote was $52,000! I said what for--it's a bathtub!!! The next quote was $42,000--good for 3 day! Then the same day quote was $37,000, sign today. I got a quote from another company which was $23,000. I believe West Shore Home's HIGH PRICES are to pay for their advertising. Walk in tubs costs shouldn't be more than $15,000 -- especially if you are just replacing a existing tub with a walk in tub. BUYER BEWARE!!

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      West Shore Home
      Response from West Shore Home

      Thank you for sharing your feedback and we are sorry to hear that your consultation experience left you feeling uncomfortable. We never want any customer to feel pressured during the estimate process and we appreciate you bringing this to our attention. Our pricing is inclusive of our full installation, service, and warranty package, however we completely understand that our offerings may not be the right fit for everyone. We wish you all the best in finding the perfect solution for your home!

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      West Shore Home Company Information

      Company Name:
      West Shore Home
      Address:
      3 Crossgate Drive
      City:
      Mechanicsburg
      State/Province:
      PA
      Postal Code:
      17050
      Country:
      United States
      Website:
      westshorehome.com