AmeriGlide Reviews

Did a Google search looking for a stair lift and came across this company. I went to order a lift but couldn't get payment through, so I called and got Andres ** as an agent and went through the process of ordering a chair lift. He was able to order a chair cheaper then what it would cost through the website. Order placed and then got email saying they had trouble with payment. I called bank to find out there was a limit on card for fraud protection, they raised it and I emailed Andres ** that they now can get payment. I soon got email from from Andres ** with a receipt. This was placed on 01/09/26 and got lift on 01/15/26. I decided to install myself only due to my skill set and took me about 3 hours to install. I'm overall pleased with their product and their service. Thank you Andres **.

The experience was great. Caleb was very professional and knowledgeable. I would recommend this company and product to anyone. I installed it with the help of a friend in 2 hours and it works great. The order came in very quickly as well.

AmeriGlide Stairlifts were recommended to us by a family member who is involved in medical equipment marketing and sales, and had used AmeriGlide previously. The process of working with AmeriGlide was very straightforward. The company kept us informed as it was going through the design process and building a curved stairlift to meet our needs. We were notified when the product shipped and the estimated time when we would receive the shipment. One day after the product components arrived on a pallet at our home, the AmeriGlide installer arrived to work on installing the equipment. His install experience and attention to detail were significant in the very clean look overall of the installation. Also, he went through operating the lift so that my wife was comfortable using it from the start. We are super satisfied with AmeriGlide, and anyone looking to add a stairlift to their home should talk with AmeriGlide.

I had a fantastic experience at AmeriGlide! The staff were incredibly friendly and helpful, and the Rave 2 stair lift is excellent. The customer service was exceptional, as they kept me updated throughout the entire process. I had a question about the product, and their support team responded promptly and professionally

Dear AmeriGlide Team and Salman, I would like to express my sincere gratitude for your exceptional support in helping me acquire my stairlift. Your assistance has made a significant difference in my daily life, and I deeply appreciate the professionalism, care, and attention to detail you have shown throughout the process.

I ordered a part online on 2/3/2026 for a customer that was in immediate need of a working wheelchair lift. Customer service told me the part would arrive in 1 week. The 1 week goes by and no part has arrived. I call customer service and they tell me that they'll have to have someone in the parts department call me and they set a time for that parts employee to call me. The parts employee never gets ahold of me. I call again, it's been 2 weeks at this point, and the part department tells me that I have to pay for the separate shipping charge that isn't listed online or on my PAID invoice before the part is shipped... So 2 weeks has past and the part hasn't been shipped and it won't be until I pay the additional shipping fee... no contact, no heads, nothing on the invoice stating anything about an additional shipping charge that needs paid before the part will ship.

I was told my AmeriGlide would be installed last week. It was here and has been in my hallway now for over a week. I have called Ameriglide multiple times and their installer doesn't call me back to schedule a time for installation. I am regretting making this purchase. If it is this difficult to get an installer that I prepaid Ameriglide for what will happen if I need the product fixed?

Purchased the Hercules II VPL for my disabled husband. Within a few months I started to hear a very loud grinding noise when operating. Called for service and was told a number of things to do like treading the shaft and spraying WD40 on certain parts which made the sound less. Started grinding shortly thereafter and was told it was likely the bearing. Asked for the number of company to handle warranty repair and was told there were none in my area. They sent the part and I found out the "WARRANTY" was for parts only not the service call or repair. Had to pay $125 to get someone from almost 2 hrs away and then pay over $300 for the repair. He had to call the company to find out how to do it since he normally didn't work on that brand. Now it just stopped running. Checked what I could as to damaged wires, power, disconnected wires, etc. (I'm a 78 yr old woman) and I think the up down rocker switch is broken.

Hi, I recently reached out to your representative in Conshohocken, PA, regarding the installation of a swimming pool lift. After providing all necessary information, photos, and multiple follow-ups via text messages and phone calls, I finally received a response 11 days later stating: *“Good afternoon, I apologize. I don’t have the expertise, and we are very busy.”* This was incredibly frustrating, as the representative could have communicated this lack of capability or availability from the beginning, rather than wasting my time. I’m deeply disappointed with this experience and cannot recommend your services.

I bought a condo 5 years ago that had an Ameriglide Hercules vertical platform lift. I have had two costly service calls in 5 years and now likely need a new battery(s). The authorized Ameriglide service tech (only one in Michigan) comes from Hastings and I called him only to hear that he is too busy, no return call from office. All 3 authorized contractors listed on the Ameriglide website told me the same thing.... NOT. Technical Support has not been helpful. I would never do business with this company! I'm stuck however, with a lift I cannot use and no alternate way to use my garage other than from the front door. The screw drive needs regular lubrication and now I need new battery.