AmeriGlide Reviews

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About AmeriGlide

AmeriGlide produces accessibility and mobility equipment. It delivers stairlifts, vertical platform lifts (elevators that are small used to help transport people between levels of a home) and bath lifts. Its products are made for individuals with mobility challenges to improve safety and independence. AmeriGlide offers tailored options and varied installation services aiming to meet specific needs.

Pros
  • Sturdy and secure design
  • Good adjustability
  • Affordable pricing options
Cons
  • Frequent product malfunctions
  • Poor communication from support
  • Delays in receiving parts

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AmeriGlide Reviews

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    How do I know I can trust these reviews about AmeriGlide?
    • 4,695,375 reviews on ConsumerAffairs are verified.
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    Page 1 Reviews 0 - 6
    Installation & SetupPunctuality & SpeedStaff

    Reviewed April 15, 2025

    The experience was great. Caleb was very professional and knowledgeable. I would recommend this company and product to anyone. I installed it with the help of a friend in 2 hours and it works great. The order came in very quickly as well.

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    Installation & SetupSales & Marketing

    Reviewed April 10, 2025

    AmeriGlide Stairlifts were recommended to us by a family member who is involved in medical equipment marketing and sales, and had used AmeriGlide previously. The process of working with AmeriGlide was very straightforward. The company kept us informed as it was going through the design process and building a curved stairlift to meet our needs. We were notified when the product shipped and the estimated time when we would receive the shipment. One day after the product components arrived on a pallet at our home, the AmeriGlide installer arrived to work on installing the equipment. His install experience and attention to detail were significant in the very clean look overall of the installation. Also, he went through operating the lift so that my wife was comfortable using it from the start. We are super satisfied with AmeriGlide, and anyone looking to add a stairlift to their home should talk with AmeriGlide.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed April 4, 2025

      I had a fantastic experience at AmeriGlide! The staff were incredibly friendly and helpful, and the Rave 2 stair lift is excellent. The customer service was exceptional, as they kept me updated throughout the entire process. I had a question about the product, and their support team responded promptly and professionally

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      Staff

      Reviewed April 3, 2025

      Dear AmeriGlide Team and Salman, I would like to express my sincere gratitude for your exceptional support in helping me acquire my stairlift. Your assistance has made a significant difference in my daily life, and I deeply appreciate the professionalism, care, and attention to detail you have shown throughout the process.

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      Customer ServiceStaff

      Reviewed July 10, 2025

      STAY AWAY FROM THIS COMPANY!!!! They are rude, they will lie, they do not care about the elderly clientele they are supposed to serve. Everything went straight downhill after they got the money and no effort to ensure their customers are taken care of. Please go anywhere else.

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      Customer Service

      Reviewed June 23, 2025

      Where can I start with this POS Company; One how the heck are you going to have a customer service line, no one is there to answer the phone? No one is there to return your calls? So you take advantage of the elderly with your poorly designed chair lifts! My grandparents had a chair lift installed- didn’t work, tech came out worked for two days/not working again! Complete crap. My grandparents cannot get a hold of anyone. They want to return your product and get a refund. Changing 1500 plus for trash, someone could have ordered off Temu. Insane

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      Reviewed June 15, 2025

      After deciding to purchase I was informed that the boxes for two stairlifts would be delivered to my driveway. I would need to bring them in myself. Two 60 pound boxers and others. News flash I am buying because I am handicapped. Salesman told me to ask a neighbor. I AM LOOKING ELSEWHERE. Edwin ** Stonewall La

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      Customer ServicePunctuality & SpeedStaff

      Reviewed June 6, 2025

      AmeriGlide of Marietta – Disappointed After the Sale. We initially had a positive experience with AmeriGlide of Marietta when purchasing a used stair lift chair for my 92-year-old grandmother. The customer service at the time of purchase was great, and we felt confident in our decision—even spending nearly $1,700 on the unit. Fast forward a year (with very minimal use), we contacted them about their buy-back program. They offered $339.80, contingent on the chair being in working order and including both remotes — which it was.

      After they removed the unit, I was contacted and told the seat was dirty and the seat belt wasn't operational, and they would deduct $75 from the offer. No one mentioned these issues on-site, and we were left with $264.80. It turned into a “their word vs. ours” situation — no proof, no photos, and no attempt to make it right.

      Yes, it’s only $75. But it's also about principle and professionalism. I guarantee this chair will be cleaned, fixed, and resold at a large profit to another family trying to care for their elderly loved one — just like we were. Sadly, I can’t recommend AmeriGlide of Marietta. If you're shopping for a stair lift company that values long-term customer relationships, I suggest looking elsewhere.

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      Reviewed April 7, 2025

      Bought an Ameriglide horizon for my father. The up button on the handle did not work from the beginning and he had to use the remote. The second remote never worked. Dad's been gone for a number of years. I’ve used it for the last few days due to knee pain. Today I came up and it started beeping that it’s not charging.

      I called the company not expecting free parts or repairs. I just wanted to purchase a new battery charger for it. Only to hear that they have no support, no part, no techs for that product.

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      Customer ServiceInstallation & SetupMaintenanceStaff

      Reviewed March 20, 2025

      I ordered a Hymar AL 400 Lift, for my mobility scooter.. They delivered a hymar AL 100. They did not include all the needed equipment and they are lift Was too low to the ground and would hit the ground while Driving. They knew there was a question about the model number. I was ordering, but instead of just calling me to get it clarified They decided they could figure it out on their own and figure it out wrong. They did not include a swing gate which I ordered. Once installed, it did not work and would not lift my mobility scooter off the ground. When I tried to call Salman ** He stopped taking my calls. And I could not reach him until I called him from a different telephone number. He then proceeded to lie to me about the order And whether or not high more made a swing gate for their mobility lifts.

      The unit was picked up the next day by the installer, A nice man named Cliff **, Who are recommends highly. I filed a dispute with my bank after Salmon refused to issue a credit despite the unit being the wrong model with the wrong attachments, which did not work and which would have hit the ground. Don't waste your time. Your breath or your money dealing with this idiot.

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        AmeriGlide® Company Information

        Company Name:
        AmeriGlide
        Year Founded:
        2001
        Address:
        3901 Commerce Park Dr Ste B
        City:
        Raleigh
        State/Province:
        NC
        Postal Code:
        27610-2776
        Country:
        United States
        Website:
        www.ameriglide.com