AmeriGlide Reviews

The experience was great. Caleb was very professional and knowledgeable. I would recommend this company and product to anyone. I installed it with the help of a friend in 2 hours and it works great. The order came in very quickly as well.

AmeriGlide Stairlifts were recommended to us by a family member who is involved in medical equipment marketing and sales, and had used AmeriGlide previously. The process of working with AmeriGlide was very straightforward. The company kept us informed as it was going through the design process and building a curved stairlift to meet our needs. We were notified when the product shipped and the estimated time when we would receive the shipment. One day after the product components arrived on a pallet at our home, the AmeriGlide installer arrived to work on installing the equipment. His install experience and attention to detail were significant in the very clean look overall of the installation. Also, he went through operating the lift so that my wife was comfortable using it from the start. We are super satisfied with AmeriGlide, and anyone looking to add a stairlift to their home should talk with AmeriGlide.

I had a fantastic experience at AmeriGlide! The staff were incredibly friendly and helpful, and the Rave 2 stair lift is excellent. The customer service was exceptional, as they kept me updated throughout the entire process. I had a question about the product, and their support team responded promptly and professionally

Dear AmeriGlide Team and Salman, I would like to express my sincere gratitude for your exceptional support in helping me acquire my stairlift. Your assistance has made a significant difference in my daily life, and I deeply appreciate the professionalism, care, and attention to detail you have shown throughout the process.

Hi, I recently reached out to your representative in Conshohocken, PA, regarding the installation of a swimming pool lift. After providing all necessary information, photos, and multiple follow-ups via text messages and phone calls, I finally received a response 11 days later stating: *“Good afternoon, I apologize. I don’t have the expertise, and we are very busy.”* This was incredibly frustrating, as the representative could have communicated this lack of capability or availability from the beginning, rather than wasting my time. I’m deeply disappointed with this experience and cannot recommend your services.

I bought a condo 5 years ago that had an Ameriglide Hercules vertical platform lift. I have had two costly service calls in 5 years and now likely need a new battery(s). The authorized Ameriglide service tech (only one in Michigan) comes from Hastings and I called him only to hear that he is too busy, no return call from office. All 3 authorized contractors listed on the Ameriglide website told me the same thing.... NOT. Technical Support has not been helpful. I would never do business with this company! I'm stuck however, with a lift I cannot use and no alternate way to use my garage other than from the front door. The screw drive needs regular lubrication and now I need new battery.

STAY AWAY FROM THIS COMPANY!!!! They are rude, they will lie, they do not care about the elderly clientele they are supposed to serve. Everything went straight downhill after they got the money and no effort to ensure their customers are taken care of. Please go anywhere else.

Where can I start with this POS Company; One how the heck are you going to have a customer service line, no one is there to answer the phone? No one is there to return your calls? So you take advantage of the elderly with your poorly designed chair lifts! My grandparents had a chair lift installed- didn’t work, tech came out worked for two days/not working again! Complete crap. My grandparents cannot get a hold of anyone. They want to return your product and get a refund. Changing 1500 plus for trash, someone could have ordered off Temu. Insane

After deciding to purchase I was informed that the boxes for two stairlifts would be delivered to my driveway. I would need to bring them in myself. Two 60 pound boxers and others. News flash I am buying because I am handicapped. Salesman told me to ask a neighbor. I AM LOOKING ELSEWHERE. Edwin ** Stonewall La

AmeriGlide of Marietta – Disappointed After the Sale. We initially had a positive experience with AmeriGlide of Marietta when purchasing a used stair lift chair for my 92-year-old grandmother. The customer service at the time of purchase was great, and we felt confident in our decision—even spending nearly $1,700 on the unit. Fast forward a year (with very minimal use), we contacted them about their buy-back program. They offered $339.80, contingent on the chair being in working order and including both remotes — which it was.