AmeriGlide Reviews

I built an assisted living facility and researched chairlift systems online, and I was introduced to the AmeriGlide system. I had some specifics regarding installation and the length of the stair rail, and the person who assisted me on the phone was very helpful. He was able to guide me on taking the measurements and I sent him all of the specifications that I needed. The system came here undamaged in the package. I have a construction background, so I installed it myself without any problem. It was perfect. The chairlift works like a dream. It's lovely. Everything is very positive from the initial contact to the follow-ups for the installation. Any questions that I had were answered immediately. Overall, it was a great experience.

The product from AmeriGlide went together really well. The stairlift is for a friend of mine. His wife is on the beginning of dementia. Their main bathroom is downstairs, and he started worrying about her going up and downstairs so much. So, he asked me if I could look into putting a chair lift. I looked at different systems. He got some quotes that were ridiculously high. I found AmeriGlide through Amazon. Then I ended up buying directly through AmeriGlide because the representative gave me a better deal than what Amazon could.

I shopped around and peeked at the prices, and I was happy with AmeriGlide's pricing. We got a good price for what we were looking for. My sales associate, Abby, was really helpful. She told me I could do it over the phone with her or I could do it online. She sent me links and she made it real easy. We were trying to get some other things in place for my mom and she was understanding and kept me in the loop. When Bob came to install it, he was real helpful as well. He kept in touch with me so we were able to coordinate. We watched them install it and it only took them less than a couple of hours. Everything's been good ever since.

I Googled and made some phone calls to about four different companies. AmeriGlide was the first company that didn't take my name and tell me they would call me back. They spoke with me right then and there. I liked their price and the kindness of the gentleman on the other end of the line. He explained everything and sold me on it. When I explained why I was getting it and needed it, it didn't seem I was only a number to him, I was a person. He acted like he cared why I was getting the stairlift.

I was scrolling through the internet and AmeriGlide kept popping up. I called about five different companies and AmeriGlide was the first to return my call. I left a message and I was called back after a few minutes. The gentleman on the phone was a big help and they were more reasonable with their price than other companies. They also had a local installer from Westchester waiting to put them in for me within a few business days. The installers were fabulous. The young kids were very respectful and they were in and out.

I liked the cost of the AmeriGlide stairlift. However, it was chaotic scheduling the installation. There were two cancellations at the last minute. On the third schedule, they came out but they showed up without telling me they were coming. But once they got here, they were good. The quality of the stairlift is good as well.

I was looking for a stairlift and did internet searches to see what might be available for self-installation and what might work for us. I don't think we found any other provider that had a system designed for consumer self-installation, so we went with AmeriGlide. We purchased a straight stairlift for the stairs leading up to the bedrooms. It has been put in for occasional use and has had very little use. We've tested it and it works fine.

In the conversation I had with the individual that I spoke to, the cost and the availability for installation were the biggest factors in me going with AmeriGlide. Everything was good with the rep and I got exactly what I asked for. It's a straight stairlift going downstairs to a basement and it's great. I'd recommend AmeriGlide.

My son is disabled and we wanted to purchase a stairlift for him. I looked at AmeriGlide's price online and it was a little over 1,900. But they quoted me over $3,000 and that was deceiving. I was disappointed, but we needed it anyway, so we went ahead and got it. However, they should change that portion of their website that says the largest amount would be a little over 1,900, and they need to explain that it would cost more than what they have over there. Other than that, we got the straight indoor model and the quality is very good. It's working well and we haven't had any issues. But the initial machine that came in wasn't fitting there. We had to return it, and I was waiting and waiting before they shipped another one. Then, it wasn't the correct one and there was something missing. Other than that, we received a reimbursement of $215 from them.

I called Abby, the AmeriGlide agent, and she told me about an offer if we provided a letter from a Medicare and orthopedic doctor. We are older people, 78 and 76 years old, and my husband can't climb the stairs. She also told us we could reduce our taxes, so we decided to go with AmeriGlide. We have been using the stairlift for nearly two weeks, and it is good. It is helping me and my husband. If anything goes wrong, we can call customer service. The stairlift has a one-year guarantee, so they can come and check it. My friends have come to see it, and they like it. The price is also good for me, which is another reason I chose it.

I'm satisfied with the stairlift from AmeriGlide, and it's fine. It's a little small for me, but I get by with it.

I was looking for a stairlift for my mom who was falling down the stairs. I was trying to get a quote from other companies, but I couldn't get one. I saw AmeriGlide on Amazon then I started digging in. Their sales office is out in New Jersey. I checked all the reviews, and they were pretty good. There were a few things there that people didn't care for, but that always happens.

We've been looking to purchase a stairlift for a while. And on the computer, all of a sudden, AmeriGlide showed up. We gave their number a call, and that was how we got started with them. Everything's been good so far. I know it takes time to make the stair lift, and so we're still waiting. We haven't gotten it yet. Everything is going according to plan. I'm hoping that it's installed within the next two weeks because it's been a while.

I was looking for a stairlift and found AmeriGlide on Amazon. My husband did the installation and everything is working out good. I like that I don't have to walk the steps anymore. The noise is not loud. It's what you would expect it to make when it went down. So far, it seems to be really good quality. It's worth the money.

AmeriGlide already come and put the stairlift in. We've had it for about three weeks now. It's inside on the first floor to the second floor. I bought it, so I wouldn't have to move. I'm well pleased with it. I was well pleased with the price. It was about half of what some of them were. The fact that AmeriGlide is manufactured in the U.S. was important, and I like the fact that they had knowledgeable people come and put it in.

AmeriGlide had a pretty good deal. I told their rep what I needed, and he said it would work. Another company did come out to put something in, and they said they couldn’t install them on my stairs. AmeriGlide said they would install them on my stairs, so I went with them. I haven't got it installed yet. The installers haven't showed up. They were supposed to have been here between 11:00 and 1:00 today, and they still haven't showed up. I got a set of stairs lying in my basement, waiting on them to come put them up. They said they'd let me know if they weren't gonna show up. I'd rate the people at AmeriGlide a 5, but I'd rate their installer a 0. As far as the lift, from what I've seen on the advertisement on the internet, it looks good.

Our experience with AmeriGlide has been excellent. They’ve been great to deal with and I liked their pricing as well. I happened to stumble on to them online, which 90% of the time doesn't work out too good, but it did this time. I called up and talked to them about it. The guy followed up with me a day or two later and I called him the next day and ordered it. In three or four days, I had it. It was very fast delivery. The installation was good too. We put it in in about three hours. I like the way they had everything set up so that when you cut it off, you didn't have a whole lot of messing around to do. Everything went together. I am very happy all the way around. The stairlift does everything it's supposed to. I'd tell others to go ahead and buy the stairlift. I'd love to install it for them if they didn't want to do it themselves.

My experience with AmeriGlide was great. The stairlift goes from the first floor to the second floor, and it makes it a lot easier for me. I've got a serious lung problem with breathing, and it really makes my life a lot better. It's a lifesaver for me. The quality of the stairlift is very nice too.

My sister-in-law researched all the different companies and picked AmeriGlide. I called to get some more information about the product itself ‘cause I didn't know much about it other than what I'd read online. The person that I talked to was very helpful. In fact, I was gonna order it online through Amazon but she said she could get it to me with a little bit of a discount so I ordered it directly through her. It was very reasonably priced. We also liked that it had a do-it-yourself install capability so we didn't have to pay for the install. I purchased the stairlift for my mother-in-law, and my brother-in-law installed it up in Washington State. All parts were there and everything was good.

I was looking for a Chair Lift for my parents; I spoke to a few supplies and AmeriGlide was able to answer all my questions, their price was better than the majority of companies I had reached out to. I spoke to Chris ** from AmeriGlide, he was exceptional, knew all the answers and offered great service. The day of the installation was flawless, professional, and on time. My parents are very satisfied with the Chair Lift, it was easy to use. Thank you Chris for all your help. Peter

We spoke to a couple of people, and then it really came down to the question of price and our plans. meriGlide ended up costing 3,000 to be installed as a straight run and the other company was 5,000, but seemed like a much better product. Although, in conversations with both, their big push was this will last without maintenance for 7, 10, or 20 years-plus. AmeriGlide said, "This will last fine for five years, no question." I told them, "Well, our timeline is five years. So I'll go with the cheapest option." AmeriGlide installed the lift. So far, it's working fine. It does the job that we want it to do and that's what we're looking for.

I bought a brand new chairlift with the installation in March. When we received it has a broken part and one of the controls didn’t work. The installer from AmeriGlide said he would communicate with the company and when he received the part he would come back to install it. After 3 months I called back AmeriGlide and they said something happened with the delivery but they would send the part directly to me. When I received it the installer came and replaced the broken part. Now AmeriGlide wants me to pay another $350 dlls for service call. I bought a brand new chairlift and I don’t see why I should pay for a service call when the chair was delivered with a defect in the first place. Not a good company to make business.

I looked at other companies but AmeriGlide was what I needed. They were on point with everything. They were quick and efficient as well. Even the whole transaction when we were getting it going was quick. It was perfect. The stairlift was affordable as well. My siblings and I were able to put the money together and have it done expediently. Two guys came in quietly, and they did what they had to do. They also showed us how to work it. If we ran into any problems, they instructed us properly. Everybody was great and I would recommend AmeriGlide to anybody.

This product is junk. They couldn't fit rails together so we had to reschedule entire move. They finally managed to cobble it together and it has never worked right since. They are not licensed to do this work and did not respond to numerous emails and calls until we lodged a complaint with the Registrar of contractors. I got stuck midstair numerous times, and now am afraid to use it unless someone is around to help me off it.

When I called the guy from AmeriGlide, he didn't answer, but he got right back with me and treated me really well. The customer service was good. The only thing is I had a little bracket that wasn't in the box. I hadn't called him. He was supposed to email me, but I don't know if something happened. The stair lift has been installed. There was just a tiny little stop at the bottom. I took a piece of wood and stuck it under there as a temporary solution. I like the stair lift really well.

My wife had a problem getting in and out of the house. I had looked into a ramp and an elevated lift, but neither one of those worked out, mainly because of the length of how long the ramp had to be. I was told that the lift had to be at least four steps. But it was three steps to get in from our garage. I kept looking around, and then someone asked if we looked into a stairlift. So then, I was looking for places that sold stairlifts and installed them, and AmeriGlide was the second one I called. We're happy with the stairlift.

It was time to get a stairlift and we'd been through Acorn and they had not followed up. So, I just looked on the internet and saw AmeriGlide. Our experience was very good. Their representatives are very good. We went through Caleb. I like the quality of our lift. It's very good.

I went and looked online for a stairlift, and nobody else responded but AmeriGlide. The guy on the phone was very prompt and courteous. This went on for about six months but he kept in touch. The people that installed the stairlift were professional and they did a very good job as well. So far, we've had no problems. AmeriGlide has been wonderful.

I really liked the sales rep. She was very informative and she answered all my questions. She didn't have to go get the information from anybody. She knew all the answers right off the top of her head. I was a customer service manager for 30 years and she did a great job of selling that product. The installer, Douglas, did a great job as well. He gave me some insight on some of the things, whether I wanted to do this or that, and he made it all work out just fine. The stairlift is working great, and I appreciate it. I've already sent AmeriGlide's information to my sister.

I was searching for a stairlift. My wife just had knee surgery and I thought that will be helpful. I went with AmeriGlide and the rep was good. He was a very patient gentleman and that was good enough for me to continue with the purchase. I have not installed it yet but I'm very satisfied with the sales and the people I worked with.

I had an AmeriGlide stairlift installed and it's been good so far. It's straight up and down, and they showed me how to use it. The rep was great. He went through the steps, and he showed me where the outlet was.

I looked at all the various options on the internet when it became apparent that my mother needed a stairlift. Looking at the different things, we chose AmeriGlide. It was affordable, the process was straightforward, and the reviews were good. AmeriGlide got to it really fast. The salesperson who I dealt with was able to respond and get everything going when I asked for help. Everything went along as smoothly as could be expected. It moved along from explaining what it would be to what the quote would be. The fact that it was that amount was great. The first people who came out and installed it did a great job and were real nice people. They got it installed when they said they would and the stairlift seems well enough made. It can haul my 80-pound mother up and down the stairs. I'm real happy with the product. It's a fair product for the price, and the service is good.

When I called locally to a mobility center to see about installing a stairlift, they wanted $9,000 to do it. I started looking elsewhere for anything cheaper and saw AmeriGlide on Amazon. A week later when I was ready to pull the trigger and buy it, it wasn't available anymore and I was really disappointed. I started doing a little Google search of stairlift systems and I happened to see same picture on a Walmart site. I contacted AmeriGlide directly and I've never been treated any better. The entire process was wonderful and the price couldn't be beat.

I got an AmeriGlide stairlift for my aging parent. I installed it inside going upstairs to the bedroom. It operates great going up and down. It's cost-effective and I got a good bang for the buck. We've had it in operation for a few weeks and it has functioned very well the whole time. It seems the motor is heavy and felt very sturdy. I'm 300 pounds and it can lift me up the stairs. My only complaint is the swivel chair doesn't swivel to a full 90 degrees at the top of the stairs. The swivel stop was machined improperly. The set pin should have been further around. At the bottom, you're stepping out from the lift and that's straight. But when you get to the top, it swivels to the right and the chair doesn't go all the way square to the stairs. It's slightly at an angle.

I highly recommend working with Cam. He does an excellent job.

I previously left a 1-star review. After finally getting to talk to Tony ** the issue had been resolved. I understand mistakes happen, but reaching out and explaining what’s going on always goes a long way. Just communicate. Thank you for rectifying the issue and keeping me in the loop.

The whole experience starting by dealing with Abbie ** from Ameriglide to installation, by "Solano" was excellent. The packages arrived promptly and were installed efficiently. We are very satisfied with the result. We highly recommend AmeriGlide.

Great company. Excellent product. Abbie is awesome. She always gets my quotes back fast and orders placed and shipped just as fast. If I have any questions she responds promptly.

I recently purchased a new Rave 2 stairlift from AmeriGlide. I was assisted by Abbie B., who did a great job explaining the features of the lift, as well as others, and what the requirements may be for installation. Abbie was patient in her approach with me because I didn’t have an urgent and immediate need. The price point of the unit is attractive when compared to other lifts. I’m glad to have made this purchase and am looking forward to many years of use.

Jessica from the parts department was very efficient and polite. She ordered my part right away and even got me a small discount which was good since the markup on the part seemed very high. The website for AmeriGlide is pretty useless. I tried to order the part (charging cord) from there and it wasn't listed with any specifications that I could use to verify if the part was correct. It did provide the number to call Jessica who took my order once I was able to reach her.