Leaf Home Reviews

Probably the worst purchase I have made. The shower was super expensive and builder-grade quality. I’ve had the shower only a few years, and the handle had already come loose. The shower is also very difficult to clean. To make matters worse, I’ve been making payments since 2022, but have paid down only 13% of my loan. I’m sure I could have hired a contractor and gotten a lot more for a lot less money. Ridiculous.

Scam. I'm still receiving calls, texts and emails threatening to put my house under lien even though I paid over $11000 with a CASHIER'S CHECK and have no outstanding balance! Louis and Aileen, who are 3rd party vendors hired by LHB are rude and low quality individuals! My mother just died and the added stress that my home is suffering due to these SCAMMERS is too much to bear- this has caused arguments between my wife and I while we have tried to figure out what went wrong.

I experienced serious service issues with Leaf Home Water Solutions following installation of my system. The initial install resulted in water leaks and a loss of water pressure, which took over a week to correct. During that time, customer support was difficult to reach and slow to respond. More concerning was the lack of after-hours or emergency support. When I reported an overflowing water tank on a Sunday, I did not receive a response until Monday. I was told the issue would be handled immediately, yet no technician arrived and no update was provided by the end of the day.

I’ve been ignored by this company since installation, I’ve had a problem. Ordered a system for acidity and hardness of water. Water is hard and although I’ve been told five times I’ll be contacted never happened. My lawyers are now involved. This company is pathetic, if you’re reading this don't give these people a dime.

A stair lift was installed in my home 4 years ago. Had to get service one year ago and waited and waited. Had to call 2 weeks ago because it stopped working again. They said their repair man would call. I'm still waiting. I am soon 96 years old. I now have a monstrosity on my stairs that is a danger to me and anyone else that uses the stairs..Do not buy a stair lift from this company!!!! It is a nightmare to get service!!!!

We were going to use hansons to do our walk in shower and Leaf's sales associate Crystal ** sold us on how much better their company was. It was a lie. She told us that if they break something or have any water damage that they would repair any damages that occur by their installation tech. That was also a lie. Not only was the installer over 2 hours late, he also left a huge trailer of acrylic shavings through out my house. He also FLOODED my bathroom causing water damage to my living room ceiling. He was emptying our well tank, turned on the water and walked away.

The sales person was polite and did a good job explaining things. The problem we have is they sold us 2 stair lifts, one for an eleven step run and one of a 4 step run. The four step run had to have a special piece that went up and down to prevent a trip hazard. The four step run cost more than the eleven step run. When the installer came out to install it looked and seemed like he did not have a clue what the discussion with the sales person was. He put the four step run on the wrong side even after we told him it was the wrong side.

I am extremely disappointed with a chair lift that doesn’t move. It stopped FIVE days ago, and we have been trying to get it serviced for that many days. I had reconstructive surgery on my ankle. We live in a lower level in-law suite and I am trapped. I am as upset with the service as the chair.

We are in hickory NC. If I could leave negative stars I would. One of the salesmen came out due to a fall and we were wanting to get her a lift. We have had a few companies come out to see different Prices of companies come out. The salesman quoted almost 30,000 dollars for just one set of stairs and it isn't a big house by any means. My grandmother stated that was way more than the other company that came the day before. The salesman stated to my grandmother "well you drive a genesis. That shouldn’t be an issue,” then proceeded to say what his commission would be on the sale. Then magically dropped the price to 17k and stated he will only get $100 commission.

Looks like I will be playing a lot of in between stuff.Trying to get warranty service on my shower unit. The installer they sent to do my shower. It was his first job and then I find out it was his last job after that. Now they're telling me that since I'm handicapped, and I can't get down on my hands and knees to do an inspection when the install was complete that it's my fault and it's I signed off on it. Be careful what you pay tap dollar for people.