Boca Walk-in Tubs

Boca Walk-in Tubs Reviews

Boca Walk-in Tubs Reviews

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Overall Rating4.8 out of 5
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About Boca Walk-in Tubs Reviews

Boca manufactures customized walk-in tubs that come in seven different sizes, two different colors and three different finishes. Tubs are frameless and have a step-in threshold of 2 inches or lower. Boca walk-in tubs are made in the U.S. and come with a lifetime warranty on all parts and components. The company has been building walk-in tubs for 15 years and has installed over 7,500 tubs.

Pros & Cons


  • Low step-in threshold
  • Multiple tub sizes
  • Coated with marine-grade fiberglass
  • Internal frame design


  • No direct support on weekends

Bottom Line

Boca specializes in internal frame design walk-in tubs, with most models having a 2-inch step in. Boca’s walk-in tubs are custom-made and come with features like aromatherapy and hydrotherapy. Contact the company for a free quote.

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What are Boca walk-in tubs?

Boca walk-in tubs are designed to help users age in place and bathe safely and comfortably. Boca manufactures its walk-in tubs in Georgia according to each customer’s preferences for size, color and finish. Boca walk-in tubs come in seven different sizes, two different colors and three different finishes.

Each tub is built with a marine-grade gelcoat/fiberglass material, has a step-in threshold of 2 inches or less and comes with numerous features, like a leakproof door and anti-scald technology.

Boca walk-in tub features

Boca walk-in tubs stand out because of their low step-in threshold, which is 2 inches or less. This feature is possible because of the tub’s internal frame design, according to the company. Other safety features on Boca walk-in tubs include slip-resistant flooring and seating, grab bars, a locking door, an overflow drain and anti-scald technology.

Other standard features on Boca walk-in tubs include mold and mildew resistance, left- or right-hand entry, fast fill time, a head pillow and a seat cushion. Upgrades, like air jets, light therapy, aromatherapy, heated rests, a massage system, a sound system and a cleaning system, are available. All Boca walk-in tubs come with a lifetime warranty on all components and parts.

Boca walk-in tub costs

Boca does not display prices on its website. The price of a Boca walk-in tub depends on the level of customization. If you choose a tub from Boca with lots of extra features or your home requires significant plumbing or electrical work to accommodate the tub’s installation, the price will likely be higher. Boca provides free quotes for walk-in tubs.

Boca walk-in tubs FAQ

Does Boca offer multiple walk-in tub sizes?

Yes, Boca makes walk-in tubs in multiple sizes. There are seven sizes available: petite narrow, petite short, standard, wide, deep soaker, two-seater and wide/deep.

Do Boca walk-in tubs have a warranty?

Yes, all Boca walk-in tubs have a lifetime warranty. This includes coverage on all parts and components.

Does Boca charge for installation?

Boca walk-in tubs partners with walk-in tub dealers to sell its tubs, so installation costs vary based on the dealer you work with.

Are Boca walk-in tubs good?

Boca walk-in tubs are a strong choice for safety, given their 2-inch step-in threshold and the long list of features to keep users from falling. They also come with a lifetime warranty on parts and components, which isn’t standard across the industry. The company gives customers many ways to customize a tub, including the choice of size, color and upgrades. This may, however, lead to longer build times and higher costs.

Boca Walk-in Tubs Reviews

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Verified purchase
Customer ServiceInstallation & SetupPriceFeatures

Reviewed June 1, 2023

The customer service of Boca was really good. They answered all our questions. We had read on their website that they manufacture these things themselves. You also have an opportunity to buy the Boca Tub and then hire someone else to install it, or they have, in larger cities, people that they contract themselves to install it. It's been they have contractors who have installed many Boca tubs and are experienced at it. We chose to go that route. Not only did we buy our Boca tub through Boca, but we also bought the labor to install it through one of their contractors. We didn't need to go out and hire a separate contractor. That, for me, was a big plus.

Not only that, but the contractor came out in advance to tell us about it and what he was gonna do. He needed to connect electricity for the water jets to run and he was able to do that himself. Whereas if we hired our own contractor, we would have to hire an electrician as well as an installer. He was also quite familiar with the tub, told us a lot more about it and what he was gonna do before we bought it. It took a month before we got the tub. When we got it, we had it sent to the installer so we didn't have to keep this in our garage or somewhere on our property. The installer brought it with him and installed it in one day.

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    Verified purchase
    Customer ServiceInstallation & SetupPriceMaintenance

    Reviewed May 20, 2023

    The salesman with Boca earned our trust. He was very detailed. We also like the timeliness of getting the tub and getting it in. They did a good job. The tub was a little pricier than I had anticipated but with discounts, it wasn't too bad. I bought it because my mother lives with us. She's 91 years old and got dementia. She also has two artificial hips which limit her mobility to lift a leg up over the seven-inch high tub that I had previously. It was a real struggle for her to get in and out of the tub. She couldn't sit in the tub too. I had a chair inside the tub for her to sit in. It was not the best situation in the world.

    The Boca tub is a nice tub. It suits the purpose. The only issue I have right now is with trying to keep my mother from turning the dials. She has twice now turned the water on in the middle of the night in that tub. I came in and found the water running. The first time, I don't think it had been on very long. But this time, it must have been on a little longer because the room filled with steam, the whole mirror was cloudy, and the counter, the toilet seat and the floor was wet from steam, not from water. I called this morning to the manufacturers and see if they have a workaround for that. I bought it for safety, and that's gonna make it very unsafe if the floor gets soaking wet. She can reach in there and turn them on. I need to know if there's some adult-proof where I physically have to remove something in order to turn it on. It would be a very good feature to have on the tub.

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    Customer ServiceInstallation & SetupPriceFeatures

    Reviewed Feb. 5, 2023

    Boca said someone could come out and kind of explain things to me and show me different things. The guy who came was very knowledgeable. He answered all our questions. When I was like, "I need you to explain this and everything." He was very good. It was simple. A kid could have understood. He used an iPad. So, all I had to do is connect him to my Wi-Fi because we have a big TV where we were. He was able to put the demonstration on the television, which was great for my mother. I was trying to huddle around him and look at his iPad. He was showing us the different things the tub can do. I was really impressed with that.

    The installers were excellent. I've never in my life met people who were so professional, but personal. They were from Minnesota. I'm in Chicago. Evidently, it's like a family-owned business that install these tubs. They called like a couple of days before, the day before, and told me what time they would be here with the tub. They said even though the father and son were delivering it, the son and his wife were going to be installing it. They were there a little short of the time that they said they were going to be there, which was great. They cleaned up wonderfully behind themselves. They did an excellent job.

    The tub was built based on what I said I wanted. They said it would probably be around six weeks. It may have been seven or eight because I called and checked if they hadn't heard me right. Everybody was like, "Let us call them because it has been six weeks." That was fine. I did have an issue with the tub, and the people that installed this said, "If you have any issues, this is our card. You can call us. We'll come." They explained to me that they’ll come to Chicago. They may have two installs and maybe a repair. They said, "We're not gonna tell you a week. Like it won't take us that long, but we may not be able to come that day or the next day because we may have something scheduled like somewhere else. And we can't get there.” I was like, "Okay. Fine." I called and let them know. They came not the next day, but the day after that and they fixed the problem.

    Overall, the walk-in is wonderful. My mom and my sister love it. My sister said, "We're gonna need to schedule who's turn is it to get in the tub." The tub is beautiful. The one I got was what Boca kind of advertises. I looked them up afterwards and saw that they have the lowest step in. It's about an inch to step in my tub, which I love. That's great for my mom. If you trip, you're just super clumsy. I was extremely pleased.

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    Boca Walk-in Tubs
    Response from Boca Walk-in Tubs

    Thank you for the review! We are always happy to provide prospective customers with an in-home visit and consultation. Boca also has the capability to provide accurate quotes over the phone or via email with a few photos and measurements of the bathroom for those who don't wish to have anyone in their home ahead of installation.

    Verified purchase

    Reviewed Jan. 28, 2023

    I was shopping around for a walk-in bath that has two seats and Boca was the only one that said that they had it. The rep was very knowledgeable and helpful. I was a little aghast at the price but I have no information about how much it really cost. I thought to myself, I could buy a car for that. The installers were very helpful and peaceful. They were nice people and they kept cleaning up as they did things.

    I really like my walk-in bath. The only thing I don't like is the shower. It's such a reduced flow and there isn't enough water coming to the showerhead. I'm tempted to replace the showerhead. Also, they furnished seats for the unit but the seat covers didn't fit the seats. They stuck out about two inches in front so it did not feel secure for me. The headrest doesn't work because there isn't enough room on either side for the headrest to sit because the seat is narrow. You can't slide forward at all. That asidem Boca was really good at putting in the unit and I appreciated that.

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    Verified purchase
    Customer ServiceInstallation & SetupFeaturesFill Or Drain Time

    Reviewed Jan. 25, 2023

    So many of the other tubs had a four to five-inch step to get in but the Boca tub only had an inch and a half or two and I liked that. Also, I liked the options that it had, as far as jets and water, and that it drained quickly. The people that came out and installed the tub were absolutely amazing. They tore the old tub out and installed the new tub flawlessly. They did beautiful work and they were done in a couple hours. They were very cordial and hospitable. I was very impressed and the tub looks great.

    The tub I got has the heated seat and the aroma therapy oil. It has a little thermostat installed inside where I can see what the water temperature is. There's only one downfall to the tub and it's the amount of time it takes to fill. We're looking at see if we can install something in our home that would increase the water flow because it takes probably about 20 minutes to fill the tub. Other than that, it's amazing and I love it. The safety for my elderly mother is very comforting and my whole family enjoys it. I flaunt it to everybody.

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    Response from Boca Walk-in Tubs

    Boca's biggest claim to fame is our lowest-in-the-industry step threshold for all of our tubs. Our unique tub design integrates an internal frame into the tub instead of resting a tub on top of or inside an external frame built up from the floor. The internal frame minimizes the tub profile and maximizes internal tub space. Most importantly, the design allows Boca tubs to install directly onto the subfloor, keeping the effort and mobility needed to enter or exit the tub at an absolute minimum.

    Verified purchase

    Reviewed May 11, 2023

    My installation experience with Boca was pleasant. The installers were very professional, friendly and neat. I like all the features of the walk-in tub. The price and the presentation were good and that counted a lot. Plus, Boca left material. Other companies did not leave any type of written material with you and you have to make your decision right then.

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    Customer ServiceInstallation & SetupFeatures

    Reviewed April 17, 2023

    The rep was pushy, but he was a salesman. We liked him. The installer was a great guy. He did well. We're very happy with the walk-in tub. My husband uses it more than I do. He enjoys sitting in there and soaking.

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    Customer ServiceInstallation & SetupPrice

    Reviewed April 1, 2023

    I enjoyed working with Boca. The representative was very nice and professional. However, I didn't get the tub in the time schedule I wanted to get it in. The holidays came into play. I didn't expect that to make the difference. But it worked out since. Everything's very professional. The installer was great. The tub is fantastic. I've used it many times and it’s the best thing I got inside the house. I’d definitely recommend it. I saved money and got a good quality product.

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    Verified purchase

    Reviewed March 30, 2023

    I had an excellent representative, Ernie, and she came over and demonstrated after the tub was put in. The first night we were in the house, there wasn't a stopper on it. It ended up that the stopper wouldn't open, so we had to crawl out of the tub. We're getting a stopper. Boca also called this morning and said the chain was being mailed to us. Other than that, we've not had any problems with the tub, and we've already told people we love Boca. My husband loves the tub. On the other hand, I've only used the tub one time because it's makes me really hot, so I do showers instead of tubs.

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    Response from Boca Walk-in Tubs

    We apologize for the inconvenience with the stopper, but we are glad that you are enjoying your Boca tub. If your baths are too hot, you can adjust the set temperature by working with the thermostatic control. If you have any questions about how to use this feature or any other, feel free to contact us directly.

    Verified purchase
    Customer ServiceInstallation & SetupFeatures

    Reviewed March 29, 2023

    The rep was nice and the installer did a really good job. I like my new walk-in tub, the massage feature and the air jets. But I wish I could have get a bigger one. Other than that, the Boca tub does the job when you have neuropathy on your feet.

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    Boca Walk-in Tubs Company Information

    Company Name:
    Boca Walk-in Tubs
    Company Type:
    Year Founded:
    308 Bell Park Drive
    Postal Code:
    United States