Best Walk-in Bathtubs in Massachusetts

We compared 20 companies and chose the top walk-in tub providers

    • Best overall
      Kohler Walk-In Bath
      4.7(1,044)
    • Accessibility
      American Standard Walk-in Baths
      4.7(2,346)
    • Affordability
      Safe Step Walk-In Tub
      4.2(3,200)
    +2 more
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    Fact-checked by: Jon Bortin

    Best Walk-in Bathtubs in Massachusetts

    Massachusetts has some of the oldest housing stock in the country. This can pose challenges for older adults who want to age in place. One step homeowners can take to overcome these issues is installing a walk-in tub, which can help them remain safely in their homes while reducing fall risks.

    Kohler Walk-In Bath is the best walk-in tub company in Massachusetts, based on local customer reviews, safety and comfort features and overall value. American Standard Walk-in Baths is a great option if you prioritize user-friendly design, while Safe Step Walk-In Tub stands out for its competitive pricing.

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    Our 3 picks for the best walk-in bathtubs in Massachusetts

    1. Best overall: Kohler
    2. Best for accessibility: American Standard
    3. Best for affordability: Safe Step

    We compared popular walk-in tub companies available in Massachusetts to find the best options. To make our picks, we considered available features, step-in height, drain and fill time, and real customer reviews, giving extra weight to reviews from customers in Massachusetts. Read our full methodology below for all the details. Our picks may be Authorized Partners that compensate us. This does not affect our recommendations or evaluations.

    Best overall

    Kohler Walk-In Bath

    Kohler Walk-In Bath
    Step-in height
    3 inches
    Financing
    Yes
    Number of jets
    17 air jets; 10 hydrojets
    Warranty
    Limited lifetime on tub and all components

    Kohler leads our list in Massachusetts for its outstanding blend of safety, comfort and premium features. Its 3-inch step-in height supports safer entry, which is crucial for anyone with limited mobility. Standard features also include a heated backrest and air jets — both valuable for comfort during cold New England winters.

    The company’s transparent online pricing helps consumers estimate costs upfront. We also like that local, certified installers often complete projects within one day.

    Massachusetts reviewers praise Kohler for its quality craftsmanship and luxury features, but some expressed disappointment with delays.

    What to consider: Kohler doesn't offer wheelchair-accessible or bariatric models.

    Pros
    • Ultra-low 3-inch step-in height
    • Premium features come standard
    • Network of certified installers
    • Highly customizable design options
    Cons
    • Some pricey models and upgrades
    • Warranty does not cover labor
    • Starting price: $2,000
    • In-home quote required: Yes
    • Discounts: No
    1x Award Winner
    Selected for having one of the highest satisfaction rates for Best Customer Service
    Best for accessibility

    American Standard Walk-in Baths

    American Standard Walk-in Baths
    Step-in height
    3 inches
    Financing
    Yes
    Number of jets
    44 total
    Warranty
    Lifetime on tub, all parts, installation and labor

    American Standard stands out for Massachusetts buyers who want a user-friendly design tailored to their mobility needs. It offers tubs with outward-swinging doors that are especially helpful for those who use wheelchairs or need extra space to transfer safely.

    The ADA-compliant 17-inch seat height and low step-in threshold are essential for anyone with balance issues. Other key safety elements include slip-resistant flooring and well-placed grab bars.

    Massachusetts reviewers recommend American Standard for the comfort, safety features and professionalism, though some faced issues with long installation times.

    What to consider: While working with a third-party installer may cost less, the overall quality will likely be better with an American Standard team.

    Pros
    • Ultra-low 3-inch step-in height
    • Up to 44 hydro jets
    • Drains in under two minutes
    • Lifetime warranty that covers the tub, parts, installation and labor
    Cons
    • Luxury features not standard on all models
    • Limited tub volume
    • Starting price: $3,150
    • In-home quote required: Yes
    • Discounts: Periodic specials
    2x Award Winner
    Selected for having one of the highest satisfaction rates for Best Customer Service and Best Product Offering
    Best for affordability

    Safe Step Walk-In Tub

    Safe Step Walk-In Tub
    Step-in height
    4 inches
    Financing
    Yes
    Number of jets
    16 air jets; 10 hydrojets
    Warranty
    Lifetime on tub, including defects; two years on caulking

    Safe Step earns our recommendation for affordability thanks to its price-matching policy and lineup of discounts for Massachusetts seniors and veterans. We also like that its standard tub includes many features that often cost extra with other brands.

    The company’s Helping Hands Rebate drives prices down further for people with certain health conditions. Safe Step’s full-service installation and lifetime warranty also provide peace of mind for those seeking a dependable solution with long-term support.

    Customers in Massachusetts report high satisfaction with Safe Step walk-in tubs, praising the knowledgeable sales reps, polite and professional installers, and safety and comfort features, though some note issues with inadequate hot water capacity.

    What to consider: Safe Step tubs come with fewer hydro jets than most competitors. Additionally, you may be charged an upfront deposit.

    Pros
    • Lowest price guarantee and discount programs
    • Arthritis Foundation Ease of Use certified
    • Lifetime warranty covers parts, labor and seal
    • Full-service install by certified technicians
    Cons
    • No online pricing
    • Fewer models than other major brands
    • Only 10 possible hydro jets
    • Starting price: $2,500
    • In-home quotes required: Yes
    • Discounts: Helping hands rebate, seniors, veterans, promotional offers

    Walk-In Bathtubs in Massachusetts Buyers Guide

    Jump into our guides and start learning

    Top Picks

    See who reviewers like

    Kohler Walk-In Bath logo
    American Standard Walk-in Baths logo
    Safe Step Walk-In Tub logo
    See our top picks

    Simplify your search

    Compare tubs that match your style, needs & space.

      With the state ranking sixth in the nation for its number of in-home health workers, Massachusetts residents have strong support systems for aging in place. Given this trend, walk-in tubs offer a practical way to help you age at home without major renovations. With so many options on the market, it’s important to find a solution that fits your space, needs and budget.

      Key insights

      In Massachusetts' cold winters, choose a walk-in tub with fast-fill technology and superior insulation to maintain water temperature during longer soaks.

      Jump to insight

      Budget $4,000 to $10,000 for labor alone due to historic home complexities. Get structural assessments early to avoid costly surprises during installation.

      Jump to insight

      Massachusetts homeowners can get zero-interest loans up to $50,000 through the Home Modification Loan Program to finance walk-in tub installations.

      Jump to insight

      How to choose a walk-in tub in Massachusetts

      To choose the right walk-in tub in Massachusetts, start by evaluating your specific mobility or health requirements, the size and layout of your bathroom and your available budget. Focus on models that offer robust safety features, easy access and comfort upgrades suitable for aging in place. Below is a practical step-by-step guide:

      1. Compare comfort and safety features

      When comparing walk-in tubs, look for features like built-in grab bars, anti-slip flooring, anti-scald valves and rapid fill and drain options. Note that the threshold height and the width of the entry door both significantly affect how easy and safe it will be to get in and out, especially in older homes with tight spaces.

      2. Consider tub design and materials

      Think about whether an inward- or outward-swinging door works better for your space, especially if you need wheelchair access. Inward-swinging doors are ideal for smaller bathrooms, while outward-swinging doors offer more accessibility for wheelchair users.

      The tub materials can also affect your comfort and the overall performance of your tub. For Massachusetts' cold winters, consider an acrylic tub with a heated backrest to stay comfortable while the tub fills and drains. In homes with baseboard heating or older boilers, common in New England, heated features can make a big difference.

      3. Think about tub size and capacity

      Walk-in tubs are available in a range of sizes, from compact to bariatric or two-seater models. Compact tubs may use as few as 40 gallons of water, while larger ones can require as much as 120 gallons. Always verify that you have the right size water heater to deliver enough hot water to fill your chosen tub.

      Elizabeth from Medford ran into this very issue when she had her new tub installed. “Filling the tub takes longer than expected, likely due to our water heater's capacity.”

      4. Read reviews

      Before making a decision, read reviews from other Massachusetts homeowners to get a sense of how different tubs perform in real homes. Look for feedback on how quickly the tub drains, whether the door seals hold up over time and how effective the therapy jets are.

      It’s also important to check reviews for local installers to ensure you’re getting reliable service and support.

      5. Compare total costs

      Make sure you consider all costs associated with getting a walk-in tub, not just the unit itself. You can expect a basic walk-in tub to cost a few thousand dollars, but luxury models or those requiring extensive installation can reach $30,000 or more. Walk-in tub companies will often have promotional discounts available as well, which can help cut down costs.

      Ron from Brighton was already contemplating a tub from American Standard because of the included components and speed of installation, but what really drove it home was an unexpected discount: “they gave me a $500 discount to pay cash and that did it for me.”

      You may also need to make modifications, especially in older Massachusetts homes where plumbing and electrical work may be more involved.

      It’s worth noting that when you purchase a walk-in with a doctor's prescription, it’s exempt from Massachusetts sales tax, saving you over 6% on the total cost.

      6. Prepare for installation

      Depending on your home, plan on one or two days for installation. In homes with limited access or outdated systems, upgrades like widening doors, strengthening floors and updating utilities may be needed.

      In Massachusetts, protect yourself by verifying your contractor's registration with the Office of Consumer Affairs and Business Regulation.

      How to hire a walk-in tub installer in Massachusetts

      When hiring a walk-in tub installer in Massachusetts, check if the company provides its own certified installers. This can make the process simpler and reduce risk. If you hire independently, be sure your contractor is fully licensed, insured and experienced in accessibility remodels. Always review their credentials and read customer reviews before signing a contract.

      The age of Massachusetts's housing stock is the most significant installation factor, with many historic Cape Cod and Colonial homes featuring small bathrooms, narrow doorways and outdated systems that almost always require a full bathroom remodel.

      Given the high cost of living and the age of the housing stock, the labor portion alone for a project in Massachusetts is likely to be in the $4,000 to $10,000 range, as most installations are complex renovations. Labor tends to be more expensive in Boston and surrounding suburbs, whereas costs may be lower in Western Mass or the South Shore.

      » LEARN: Why a walk-in tub appointment is necessary

      Cost of a walk-in tub in Massachusetts

      Walk-in tub prices in Massachusetts typically range from $2,000 to $30,000, depending on tub type, features and brand. Installation costs typically add $4,000 to $10,000.

      Financial assistance for walk-in tubs

      Traditional Medicare rarely pays for walk-in tubs, but select Medicare Advantage plans may offer limited support for home modifications. Always confirm your plan’s details before proceeding.

      The Home Modification Loan Program (HMLP) is a critical state-funded program that provides zero-interest loans of up to $50,000 to homeowners to finance accessibility improvements, including bathroom modifications.

      If you’re a veteran, you might qualify for VA grants to help pay for a walk-in tub. Medicaid may also help cover the cost of a walk-in tub in some cases. You can check the MassHealth website for more information.

      » LEARN: How to get financial assistance for walk-in tubs

      Before signing a contract, ask whether installation, haulaway of your old tub and warranty coverage are included in the price.

      » MORE: Will a walk-in tub increase home value?

      FAQ

      Do I need to upgrade my water heater for a walk-in tub?

      Most walk-in tubs need a water heater with at least a 50-gallon capacity. If your tank is smaller, you could run out of hot water before your tub is full. Smaller tubs may work with 40 gallons, but larger or two-person tubs can require up to 120 gallons. Some models offer inline heaters to help keep water warm and reduce demand on your water heater.

      What makes walk-in tubs safer for older adults?

      Walk-in tubs lower the risk of falls thanks to low-entry doors, built-in seating and grab bars. Many models also feature hydrotherapy jets, air massage and chromotherapy, making bath time safer and more comfortable for seniors or anyone with limited mobility.

      How long does it take a walk-in tub to fill and drain?

      Typical walk-in tubs fill in six to eight minutes and drain in 10 to 15 minutes. Advanced models come with fast-fill faucets and dual-drain systems that can cut these times significantly. Remember, you must remain in the tub while it fills and drains, so speed is a key comfort factor.

      Can I finance a walk-in tub?

      Yes, many manufacturers and installers offer financing, with options for low or zero interest if paid within a promotional period. Always compare interest rates, loan lengths and any penalties or fees before committing to a financing plan.

      Are there any Massachusetts tax credits available for installing a walk-in tub?

      Massachusetts offers a Senior Circuit Breaker Tax Credit, which refunds part of a senior’s property taxes or rent based on income. It doesn’t cover walk-in tubs directly, but it frees up money for accessibility upgrades.

      What are the rules for hiring a plumber for a walk-in tub installation in Massachusetts?

      Massachusetts requires 5,100 hours of apprenticeship and 330 hours of plumbing theory to become a journeyman. To earn a Master Plumber license, the journeyman must complete 1,700 more hours plus advanced coursework.

      Methodology

      The ConsumerAffairs Research Team used a data-backed process informed by expert editorial judgment and verified customer reviews. We started with 21 walk-in tub companies available in Massachusetts, then evaluated which performed best for local residents.

      What we evaluated

      We prioritized real customer experiences in Massachusetts but also considered national reviews. We discarded companies with fewer than five in-state reviews. Our review evaluation focused on five satisfaction drivers:

      • Product features
      • Installation experience
      • Customer service
      • Price and value
      • Fill and drain times

      To determine which companies offer the best tubs for aging in place, we compared them on:

      • Lowest available step-in height
      • Preinstallation price estimates
      • Tub model variety
      • Jet count
      • Available discounts

      Why verified reviews matter

      ConsumerAffairs collects in-depth, verified reviews to surface real customer stories. These reviews are the primary factor in our ratings because they highlight how real customers experience the product and service. Only the companies with the highest satisfaction rates among Massachusetts reviewers made our top picks list.

      Guide Sources

      ConsumerAffairs writers primarily rely on government data, industry experts and original research from other reputable publications to inform their work. Specific sources for this article include:

      1. Mass.gov, “Education and Experience Standards and Requirements for Licensure.” Accessed Sept. 10, 2025.
      2. Mass.gov, “Home Modification Loan Program (HMLP).” Accessed Sept. 10, 2025.
      3. Mass.gov, “Massachusetts Senior Circuit Breaker Tax Credit.” Accessed Sept. 10, 2025.
      4. Mass.gov, “MassHealth.” Accessed Sept. 10, 2025.

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