Best Walk-in Tubs in Cleveland, OH

We compared 20 companies and chose the top walk-in bathtubs

    • Best overall
      Safe Step Walk-In Tub
      4.3(3,009)
    • Hydrotherapy
      Independent Home
      4.6(1,451)
    • Two-person tubs
      American Standard Walk-in Baths
      4.6(2,323)

    Best Walk-in Tubs in Cleveland, OH

    +1 more
    Author picture
    Edited by: Amanda Futrell

    Our 3 picks for walk-in tubs in Cleveland

    1. Best overall: Safe Step Walk-In Tub
    2. Best for hydrotherapy: Independent Home
    3. Best two-person tub: American Standard Walk-in Baths

    With safety features like built-in grab bars, nonslip flooring and swinging doors, a walk-in tub can help protect you from accidents in the bathroom, where falls are common for older adults.

    To help find the best options for Clevelanders, we compared 20 walk-in tub companies and determined which were available in Cleveland. We then analyzed ConsumerAffairs ratings and reviews from customers in Cleveland.

    To make our picks, we also considered available features, step-in height, and drain and fill time. Read our full methodology below for all the details. Our picks may be Authorized Partners that compensate us, but this does not affect our recommendations or evaluations.

    Learn more
    Best overall
    Safe Step Walk-In Tub
    Step-in height
    4 inches
    Financing
    Undisclosed
    Number of jets
    16 air jets; 10 hydrojets

    Safe Step is our top pick for best overall because of its outstanding ratings across key categories buyers typically consider when shopping for a walk-in tub. ConsumerAffairs reviewers gave predominantly positive feedback, especially regarding installation satisfaction and available features.

    As its name implies, Safe Step is known for its low-threshold products that allow easy entry and exit from walk-in tubs. The company also offers better discounts than most competitors, leading to higher pricing satisfaction rates among customers.

    Pros

    • Excellent warranty coverage
    • Wide range of features
    • Good customer service, according to reviewers

    Cons

    • May be more expensive than some competitors
    • Starting price: Only available with quote
    • In-home quotes required: Yes
    • Discounts: Undisclosed
    • “Safe Step has an absolutely sensational sales people. They had it back together and then they did all the work in getting the financing. Plus, the installation team was great and was right here on time. They arrived about eight o'clock in the morning and were finished at two in the afternoon. I love my new walk-in tub, but there's only one thing I don't like about it. The very first time, I didn't have all my stuff together and so I was strapped. The installers told me my water pressure is low and so it's not a case of just draining it. It's not like a bathtub that I can start filling and then get in. But once in, I can't tell how pleased I am.” — Bill in Cleveland
    • “My experience with Safe Step has been wonderful. It turned out to be just what I wanted and I'm really enjoying it. They gave me more options to choose from. Their sales rep was easy to contact and was able to explain the products to us. When the installation team came, they presented themselves and told me who they were. They checked it out and told me how long they would be. They cleaned up after they were done and it was nice when they left. I have the trouble of falling. So with the handheld shower, I can still sit and wash my whole body without getting up and down. I feel less pain especially in my legs, knees, and feet since having it. I'm very satisfied with them and I get so many comments from the members of my church and the people of my age who'd been in that they were considering the things that I received with my bathtub and they had never heard of anything like that.” — Jessie in Cleveland
    Best for hydrotherapy
    Independent Home
    Step-in height
    4.5 inches
    Financing
    Yes
    Number of jets
    Customizable

    Many customers praised the hydrotherapy experience provided by Independent Home's tubs. Several reviewers specifically highlighted the wave blowers as a standout feature alongside the massaging jets.

    Independent Home earned high ratings from reviewers, particularly for its installation process, which most customers noted went smoothly. Many reviewers also felt the pricing was fair and were generally happy with the customer service they received.

    Pros

    • Affordable prices
    • Variety of models and features
    • Good customer service, according to reviewers

    Cons

    • Limited warranty coverage
    • Some reports of leaks and other installation issues
    • Starting price: Only available with quote
    • In-home quotes required: Yes
    • Discounts: Periodic specials
    • “I have tile and it's still in good condition, so they didn't remove unnecessarily any of it during the installation. They worked with it, put the tub in, and fit it into the tile that was already there. They worked fast and did a neat job. It looks pretty good. What I like about the walk-in tub is it fits me just right. I use it once in a while as far as all the air and the water agitation, which is why I got it originally. I could use a massage a little bit. But the tub takes so long to fill up. I like to use it as a shower.” — Tony in Cleveland
    • “My husband is ill and I decided to get a walk-in bath tub. I researched and Independent Home's product was the most reasonable I felt for what I wanted. I got the one with the jets which the installation team, Joel and his son, put in. They were wonderful.” — Sherry in Cleveland
    Best two-person tub
    American Standard Walk-in Baths
    Step-in height
    3 inches
    Financing
    Yes
    Number of jets
    44 total

    American Standard Walk-In Baths reviewers gave high praise to the two-person model sold by the company. Two-seater tubs are not always easy to find, especially from companies with strong ratings for pricing and customer service.

    Reviewers say the company stands out for its smooth and transparent sales process, with customers praising its helpful sales team. Customers also frequently mention being pleased with the company’s wide array of additional features, including the quick-drain technology.

    Pros

    • Established appliance brand
    • Variety of models and features
    • Good customer service, according to reviewers

    Cons

    • May be more expensive than some competitors
    • Some reports of leaks and other installation issues
    • Starting price: Only available with quote
    • In-home quotes required: Yes
    • Discounts: Periodic specials
    • “Our American Standard walk-in tub is going well. Its spaciousness, and the fact that it provided a door that opens outside-in, instead of from the inside-out led me go with them. Also, I had a Bath Fitter before, but it was just too small. The rep was very nice and informative, and I liked him a lot. He wasn’t pushy and he was trying to meet my needs, so that was a good thing. It makes the experience much nicer. … The man who did the bulk of the work was excellent and he knew what he was doing. There were no mistakes. He was polite and he left the place clean when he left.” — Linda in Cleveland
    • “We had gotten an American Standard walk-in tub for my mother. We liked American Standard's features more than the other companies'. The interactions with their rep were all good and everything worked out really well. The rep's knowledge of their products was very good and he was very professional. The installers did perfectly too. The installation went smoothly and everything went exactly as they said. My mother loves the tub. She wishes she had gotten it 10 years earlier.” — Bill in Parma

    Walk-In Bathtubs in Cleveland, OH Buyers guide

    Jump into our guides and start learning

    Top Picks

    See who reviewers like

    Safe Step Walk-In Tub logo
    Independent Home logo
    American Standard Walk-in Baths logo
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      Cleveland walk-in tub buyers guide

      Walk-in tubs are equipped with doors and seats that eliminate the need for a person to step over the tub wall. They’re particularly beneficial for older adults and people with mobility issues, but they can be expensive and require professional installation. They also take longer to fill and drain than a standard tub.

      Key insights

      Walk-in tub installation usually takes one to two days, though installation and labor needs depend on your current bathroom setup.

      Jump to insight

      You can expect to pay a few thousand dollars for a base walk-in tub model. Large-capacity and luxury models can cost up to $30,000.

      Jump to insight

      Check the Ohio Department of Medicaid website for information regarding financial aid options in your state.

      Jump to insight

      » LEARN THE BASICS: What is a walk-in tub?

      What to consider when choosing a walk-in tub in Cleveland

      If you’re in the market for a walk-in tub, it’s important to think about the following for each model you’re considering:

      • Design: What are your preferences when it comes to door style (e.g., inward- or outward-swinging, slide-in) and jet types (air, water or a combination)? You’ll also want to think about the material — gelcoat and acrylic are common. Gelcoat is more expensive but longer-lasting, while acrylic is more budget-friendly but prone to dings and scratches.
      • Cost: Walk-in tub costs range widely depending on features and installation. You’ll also need to factor in potential plumbing or electrical upgrades.
      • Installation needs: Walk-in tub installation can be complex. It can take one to two days and may involve modifications like reinforcing the floor or widening doorways.
      • Size: Sizes vary, with standard tubs around 30 inches wide, 50 inches long and 40 inches tall, though compact, bariatric and two-seater options are also available.
      • Water capacity: Water capacity depends on the size. Standard tubs tend to use around 50 gallons, while compact tubs often have a 40-gallon capacity. Bariatric and two-seater tubs usually hold 100 to 120 gallons.
      • Comfort and safety features: Look for features like heated seats, textured floors, various grab bars and quick-draining systems. You’ll also want to consider seat height and door width for easy access. When it comes to comfort features, you might prioritize hydrotherapy jets for pain relief and aromatherapy for relaxation.

      Cost of a walk-in tub in Cleveland

      Walk-in tub prices typically range from $2,000 to $30,000, depending on tub type, features and installation needs.

      Financial assistance for walk-in tubs

      While walk-in tubs aren’t typically covered by Medicare Parts A and B, a Medicare Advantage plan could potentially help pay for a walk-in tub.

      If you’re a veteran, you may be eligible for VA grants that help pay for modifications like a walk-in tub. Medicaid may also help cover the cost of a walk-in tub in some cases — check the Ohio Department of Medicaid website for more information.

      » MORE: How to get financial assistance for walk-in tubs

      FAQ

      Do I need to upgrade my water heater for a walk-in tub?

      You may need to upgrade your water heater for a walk-in tub, depending on a few factors. The main factor is the size of your current water heater versus the tub's capacity — most walk-in tubs require at least a 50-gallon water heater. If your water heater is smaller, you'll run out of hot water before filling the tub completely.

      It also depends on the type of tub you choose. Smaller, compact models might only need 40 gallons, while larger models (like two-person tubs) can require up to 120 gallons. Some tubs also come with built-in inline heaters that help maintain water temperature.

      » MORE: What size water heater do I need for a walk-in tub?

      Why are walk-in tubs popular among older adults?

      Walk-in tubs are popular among older adults because they offer safety features like low-entry thresholds, built-in seats and grab bars — all of which significantly reduce the risk of bathroom falls.

      These tubs help seniors maintain independence by allowing them to bathe safely without assistance, and they often provide additional therapeutic benefits (e.g., hydrotherapy jets and chromotherapy capabilities).

      How long does it take a walk-in tub to fill and drain?

      It’s typical for a walk-in tub to take six to eight minutes to fill and up to 15 minutes to drain, which is a downside for some bathers. Some models do feature quick filling and draining capabilities, however.

      Methodology

      ConsumerAffairs carefully collects in-depth, verified reviews to tell each customer’s experience with a company. We believe customer experiences are a crucial indicator when evaluating companies, so these reviews are a significant factor when we make our top picks.

      To choose the top walk-in tub companies in Cleveland, we started with the 20 popular providers listed in our main walk-in tub guide. We looked at customer satisfaction ratings for each company in Cleveland, focusing on the following:

      • Product features
      • Installation
      • Customer service
      • Price
      • Maintenance
      • Fill/drain time
      • Warranty
      • Marketing tactics

      We carefully selected the most important offerings consumers should consider before choosing a walk-in tub and researched these offerings at each company. For walk-in tubs, these features included:

      • Step-in height
      • Discounts
      • Luxury features
      • Number of jets

      The companies with the highest rate of satisfied customers in Cleveland made our list of top picks, with American Standard Walk-in Baths winning out overall.

      Not sure how to choose?

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