Ella's Bubbles Reviews

I couldn’t be happier with my Ella’s Bubbles Deluxe Walk-In Tub. From the moment it was installed, I could tell this was not just another bathtub, it’s a true spa experience in my own home. The craftsmanship is outstanding, and the design feels both modern and elegant. What impressed me most is how safe and accessible it is without compromising comfort or luxury. The hydro and air massage features are incredibly relaxing, and the heated seat makes every bath feel indulgent. I also appreciate the peace of mind knowing I can bathe independently without any worries. The customer service was equally impressive professional, attentive, and committed to making sure everything was perfect. This tub has genuinely improved my daily routine and quality of life. I would recommend Ella’s Bubbles to anyone looking for top-of-the-line comfort, safety, and style in a walk-in tub.

After about 5 months of research, we chose Ella's Bubbles due to the diverse selection and after discovering all of their tubs are manufactured right in the United States. Nobody else seemed to give a clear answer about this. I called Ella's and they literally Facetimed me, the manufacturing facility, freaking sweet!! These guys are the most legit Walk In Tub company out there, unique tubs and models hands down. Shoutout, Taras and Oskar.

From the very first phone call, the staff were attentive and knowledgeable. They answered all my questions and made the process smooth and no stress. The selection of tubs was huge, with plenty of options to fit different needs and preferences. Pricing was very competitive compared to other companies, which gave me confidence in my decision.

After falling and getting wedged in the footwell of my new Ella's Bubbles walk-in tub, I was lied to and ignored by Ella's Bubbles on numerous occasions. I was sold an Ella's Bubbles tub that was too large for someone 4'11", and I fell on the slippery floor and got jammed in the oversized footwell the first time I used it. I am 77 and disabled. They only recommended 2 tubs and this was a 60" tub that was the most expensive one. They knew my age, my height, my weight, my medical needs, etc. I told them I was concerned that I would not be able to reach the foot jets because of the size of the tub, but this was the recommended tub by their specialist.

I was able to get a hold of support this morning and it was great. I am not sure why nobody was able to contact me from the left messages or online form. But I have communication now and it was very helpful. Since this particular issue is resolved I will update the review pending installation.

We bought a Big4Two tub from a local distributor. It took us a while (over a year!) to assemble it because we were having the bathroom remodeled and had delays. When we put it together we realized the bolt to attach the door handle was missing. We called the company we bought the tub from and they were out of business. So I called Ella's Tubs and they figured out what part we needed, sent it to us for free and video chatted with us to show us how to install the handle. Thank you thank you!

We ordered an Ella wheelchair accessible bathtub from Ella Bubbles. It came with all the bells and whistles. It’s like having a home spa at your house. The bathtub was delivered on time and the contractors were great. We needed it lowered into the floor by 2”. Everything turned out great and we love our new bathtub. The contractors were very professional and the installation went without any issues. We would definitely recommend this company and product to anyone who is thinking about buying a new walk-in bathtub.

We purchased from Ella's Bubbles and are beyond thrilled with every aspect of our experience with this company. Customer service is awesome. Daphne was very patient and knowledgeable with all our questions and requirements. As a DIYer the tub was easy to install. Our tub has heated seat and back which makes waiting for the fill up easy. Our knees and backs want to thank Ella's Bubbles for all their help and recommendations.

I bought my Ella's Bubbles XXL Transfer walk-in tub through Wayfair. My son-in-law who is a Journeyman plumber installed it. We had an awful experience with it. We tested it outside and it worked fine, but it leaked like crazy. It had three leaks in the piping underneath. We called Wayfair and they rebated me 50% of the price of the tub. My son-in-law re-siliconed the joints and told me that two of the three that he re-siliconed worked fine and one didn't. He has to scrape the silicon off and try again. Plus, he found another leak. We put in a tray underneath the tub that will pick up any leaks and take them to the sump pit. I don't know what Ella's is doing. All the reviews I've seen on Ella's were very positive, but obviously, something went wrong somewhere.

I was doing searches on two-person tubs, and then got the idea of searching for a two-person walk-in tub that would fit the space that we had. I found it on Ella's website but what also came up was who else sold them and Home Depot did. The Home Depot site didn't seem to be a good place to try to figure out certain things and ask questions. There was a spot on Ella's site where you could email to ask questions and they called me back. They gave me a very good price, essentially equal to what they referred to as the best internet price and they shipped it direct for free. I purchased the Tub4Two five weeks ago. It’s a soaking tub and it’s just a simple one but they have a door. Generally, it’s probably considered to be for senior citizens who want a deep tub where it's too high to step over to get into because it's deep, and you can really fill up the tub and soak.

My brother-in-law brought up Ella’s Bubbles and I said that I would see what they got and what was different. Pretty much everybody was close with the product and very similar but I’ve had no complaints. I made my purchase in January and it wasn’t that it took until March to get it in, but I wasn’t satisfied with the installer that Ella recommended at the time in the Chicago area. They came and put the tub in, and I loved it and it looked great. However, it wouldn't keep the water warmed up so, they changed something out. That didn’t do it. They ended up putting in dual tanks and it cost me another $1,500 on top of the tub, which I was not happy with.

I was researching walk-in tubs online and I ran across Ella’s Bubbles. I also spoke to my daughter’s DME place and they recommended a tub from Ella’s Bubbles. My interactions with the sales rep were great. I went to the warehouse and he helped me find exactly what I needed for my daughter who has special health care issues. Everybody seems to enjoy the tub.

We found Ella's Bubbles on the internet and nobody else made the particular tub we were looking at, which was the tub for two. For us, it was like a mini hot tub and we don't have to go outside. Although our interactions with their sale reps were fine, their technical people weren't very good at answering the questions that my husband had. Moreover, their manual was too generic. It said the tub needed a 20-amp circuit breaker, which was a little awkward to deal with. But when he looked at the tub, it only needed a 15-amp breaker. The plumber that installed it cursed it a few times. They were good to bring it up upstairs though and had four guys to do it. Plus, they cleaned everything up.

I wanted a micro bubble tub and I did my own research. I had a couple of the TV ones come to the house and bid but I threw them both out. I bought it on Amazon and it was the best price. A plumber friend and I did the installation. The tub didn’t seal well on the door and it was my fault because the frame bent a little bit. I didn’t jack it up in the center enough, so the door was binding, closing, and then pinching the gasket. Once I talked to the service tech in Chicago, he straightened it all up for me. One adjustment and it was fine ever since. As far as functions go and everything else, everything in the tub looks great. It has for a year now.

We saw Ella’s Bubbles' tub in a bath and remodeling showroom. We liked the way their product was made. We saw the lounger online and we liked that it was the size we were looking for. And we saw a few good reviews about the tub. We purchased the Walk-in Lounger. We got all the options that were available for the Lounger. We just told the reps at Ella’s Bubbles what we wanted, and then we went with their preferred installation group out of Rock Valley. They were timely and professional.

I love Ella’s Bubbles. I heard about them through another friend, and even the plumber told me it was recommended to him. I bought a bathtub. I call it my Tubbie, and it even includes a little yellow duck. Ella’s Bubbles gave me exactly what I needed. Their rep was very helpful. She was great. The installation was nice, too.

With Ella's Bubbles, I have the ability to get a 28 inch wide tub that would go through the door without having to tear the door out. We purchased a petite tub six weeks ago through Home Depot and it has everything they offered - air and water bubbles, ozone cleaner, shower, handheld shower, and headrest. There's two of us and we've been using it regularly. Each of us uses it five times a week and so far, we're very satisfied with it. It's excellent.

I've talked to a couple people about going with Ella and they've never heard of it. They mentioned other brands and I told them that I looked into American Standard, Kohler, and a bunch of others, and Ella's stood out from the rest of the pack. It was made in the USA, number one, and it had more features, including more jets and air, and I wanted to get the most bang for my buck.

I liked the reviews on Ella's Bubbles. And my interactions with their reps were very good. I purchased the walk-in tub, the Ultimate. I'm still installing it. It had a small water leak. There's just a small glue joint. But I got the parts earlier. I'll fix it later.

I have heard a lot of good things about Ella’s Bubbles. It’s supposed to be a really nice product. Also, my experience with the sales representatives went great. I’d recommend Ella’s Bubbles.

My sister told me she had gotten a walk-in bath by a different company, so I was looking on the internet to see what I could find. I’ve always wanted a bath because I had a stroke in 2008, and I haven’t been able to get into a bathtub since then. I always heard it was really expensive to have walk-in baths installed and we have to tear out walls. This mobile home has wide opening doors and a big space to put the tub in, so I just got online and checked. And where it says the best tubs, they listed Ella’s tubs as the number one tub to buy for quality. So, I contacted them and finally they got back to me, and we worked out something to where I was happy with the purchase price. And it’s been a nice tub. I’ve enjoyed getting in it.

I was looking for different things and Ella’s Bubbles popped up. I was looking for what I needed, and I liked what they had. I ended up purchasing the tub with the outward swinging door and microbubbles. The sales guy was Nick, and he was wonderful to talk to. I told him what I wanted, and he sent me a couple of examples, and I picked the one I wanted. My experience was wonderful.

I purchased a walk-in shower from Ella’s Bubbles, and everybody was great and very professional. I love them all. I want a walk-in tub upstairs and if I get my upstairs done, I’m gonna call Ella’s Bubbles. My shower is really beautiful. It got the tiles on the wall, a stool that I can sit on, the grab bar, and the pretty beautiful long shower. It’s the top-of-the-line.

My experience with Ella's Bubbles has been really good. I was doing some research to try and find a walk-in tub for my mom, and I liked Ella's design. I purchased a bathtub. The sales representative was horrible as well as the people that did the remodel of the bathroom because they were a third party. It was not through Ella direct. They fell through with everything they were doing and shortly went out of business after that. There was no paperwork trail and no warranty information filled out. So, when I called Ella's for a problem, they had no idea I even owned a tub. But they handled it very well, so my experience with Ella, direct, has been fantastic. I had one problem with the valve, and they sent me a replacement valve, and told me how to fix it.

I looked at some of the features of a walk-in tub after looking at American Standard and Kohler, and Ella's Bubbles had basically the same features, but the price was a lot different. It wasn’t so much the product itself as the install of the product was less expensive. Plus, Ella's Bubbles allowed me to find my own installer when the others didn't. American Standard allowed me to do it as well but the product was still higher than Ella's Bubbles for the same features.

Ella's Bubbles has a wide array of selection of sizes, finishes, amenities and accessories. That really helped out so we could choose what we wanted. The sales rep really reached out to us and gave us thorough information on the product. We had a question about the shipping and she made some changes so that was all good. The shower stall that we purchased was a perfect fit for what the client wanted. We are very limited in space and the 54x31 shower stall really worked out well because we couldn't put a standard 60-inch in there. Installing it was very easy too. I had no complaints from the carpenters who installed it. There were also no complaints from the plumber that installed the bottom portion. Everything was pretty simple and instructions were easy to read.

We are redoing the whole bathroom and the people redoing the bathroom sold tubs from Ella's Bubbles. At first, we were thinking that we were gonna put it in ourselves, but decided against it. The installation team is still working on the bathroom. The tub is in, but it’s not powered yet. They should be finished in a week or so.

I looked into a lot of companies, but I went with Ella's Bubbles because of their price. I got the 30 x 52 with the door swings out. I installed it myself and it was pretty easy to do.

A friend of mine referred me to Ella's Bubbles. She had done a lot of research, and I went with her recommendation. They tore out my existing bathtub and framed in the new one. The sales rep I dealt with was Ron and he was terrific. He owned a store for equipment for people with disabilities. And when he was here, he saw a few things that were dangerous for me, and he made recommendations and fixed them. The installers were pleasant and kept busy. They went right to work.

I did some research, and I liked the features Ella's Bubbles had, plus the lifetime warranty. The person from Chicago on the phone was very informative and nice. He put me in charge with the distributor here in Phoenix, Derek Rogers. He was a very nice man and did a good job. The installation had a little bit of problems, but it was not Ella's Bubbles' fault. The tub was a week late because it went to St. Louis instead of Sun Lakes, Arizona. But once he got it, the installation went smoothly.

I already had two walk-in tubs, but didn’t like either one of them. Now that I’m building a third home, I decided that I was going to do ample research to try to find exactly what I wanted and try to see if anybody could meet the needs that I had. Ella’s Bubble had the most selection and variety, in addition to doors that swing outward so that you can get in more easily than the doors that swing inward.

I did a lot of research and Ella's looked like they had some better reviews than most. I went with them and the reps I dealt with were very good. Overall, I'd rate their customer service pretty highly.

Ella's Bubbles tub looked like it had more features and quality than some of the other ones. They use plumbers to install who buy the product from them and so far they are good. They did everything the way they were supposed to except they forgot a couple of things on the tub that I had to have my plumber add in later. Other than that, it was okay.

I looked on the internet and I saw Ella's Bubbles had 5 stars, which was my main objective. I talked personally with a guy named Nestor and he was very helpful and seemed to know what he was talking about. The tub hasn't been totally installed yet as our house was flooded and we’re trying to work around where it’s supposed to go. But so far, I like it and it looks beautiful.

We found Ella's Bubbles online and did a lot of comparisons. We had some people from other companies come out to the house and demonstrate. A couple of their competitors were pretty darn close on what their tub offered, but price-wise they were better in comparison. One other company that we narrowed it down to was extremely similar and the only difference was that Ella's Bubbles had one extra grab bar and a few extra jets. The price was significantly different though.

I was on Home Depot’s website and looking at the different tubs that were available. They carry some of them but not all. I was asking too many questions and they gave me Ella’s Bubbles' phone number. I called and got to talking with the rep and seeing their website as well. My interactions with him were wonderful. If he didn't have the answers, he knew somebody who did. They were good people and worked with me. Plus, they were very workable and helpful. I purchased Ella’s Tub4Two. It's the two-seater, which is the next down to the big one. It has one door opened out.

There were options on Ella's Bubbles that I liked better that I couldn't find on other models. I liked being able to control the temperature. I also liked the fast drain, the heated seats and the door that goes outwards for transfer. The sales manager was really nice too. He did what I asked him to do and he followed up. So I was real happy with his help. We did have one issue though. The very bottom panel must've gotten tweaked somewhere along the line. They couldn’t tell when they received the tub but after they got it out and got to looking at it, the bottom panel looked weak then it did go ahead and break. So we are going to need to get another little panel. But overall, my experience with Ella's Bubbles has gone very well. We haven’t gotten to using the tub yet but I think everything will be great.

With Ella's Bubbles, we thought we could get the tub quicker than the people that came to our house and did it. We went and looked at another medical person that had it. We got the one that's wheelchair transfer and the ones that we looked at didn't have that big of an opening. We ordered the tub through Home Depot. We emailed and spoke by phone, but we could hardly understand the salesperson. Then a lady named Daphne called, confirmed the order and said the tub would be here in three to five days. Then, we realized we could use a larger tub than we had originally ordered so I called her back. She said they'd cancel the order with Home Depot and I could order directly from them for the same price.

Going with Ella's is convenient as they are our local company. They invited us to the showroom and walked us through all the different tubs and features. So, they were very accommodating. They were very knowledgeable and they explained very well. I bought a handicap shower tub and the installation team did an awesome job. They were on time too. The tub, so far, is good.

I was searching for hot tubs or spas and I came across Ella's Bubbles through the internet. I like the selection that they had. Also, I was limited the given sizes and theirs seemed to fit very well. Plus, I liked the options that it had. It had everything that I wanted. We're still in the process of a complete bathroom renovation. We're converting a walk-in shower to a walk-in tub on that end of the house. And Ella's Bubbles' product seemed to have all the features that we wanted. I didn't see anything that raised a flag. Everything seemed very positive at that time.