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Ella's Bubbles

Ella's Bubbles
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Overall Satisfaction Rating 4.55/5
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
Based on 181 ratings

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    Ella’s Bubbles sells acrylic and gel coat walk-in tubs for seniors and wheelchair-bound bathers. The company assembles, jets and tests all tubs in the U.S. using UL-certified parts. Ella’s Bubbles provides dual drain technology on all walk-in tubs and offers massage features with its Infusion MicroBubble Therapy. Tubs come with a five-year limited warranty.


    Ella’s Bubbles designs soaker, massage, wheelchair-accessible and two-seater walk-in tubs for anyone with mobility issues. Pricing is transparent, but the company doesn't offer financing.


    • Hoist and transfer tubs
    • Five-year limited warranty
    • Dual drain technology


    • No financing available

    Top Ella's Bubbles Reviews We Found

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    Rated with 5 stars
    Verified Reviewer Verified Buyer

    I already had two walk-in tubs, but didn't like either one of them. Ella's Bubbles had the most selection and variety, with doors that swing outward. [The sales rep] was very easy to communicate with. I would definitely recommend Ella's Bubbles. They were much easier to work with than any others.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer

    I’ve been really happy with the overall experience. Ella's Bubbles delivered the tub when they said they were gonna deliver it. I had it installed and when I had a problem, they were right on it. ... It has a lifetime guarantee and they sent somebody down who got it fixed. I have no complaints.

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      About Ella's Bubbles walk-in tubs

      Ella’s Bubbles offers customizable walk-in tubs designed for couples, seniors and people with disabilities or limited mobility. Its acrylic-shelled tubs come with a variety of options, including removable inward-swing doors, 360-degree swivel trays and temperature control valves. Customers receive a walk-in tub quickly with the company’s 48-hour shipping. Ella's Bubbles assembles all its walk-in tubs in Chicago with certified NuWhirl parts.

      Ella walk-in tub models

      All Ella walk-in tub models come with standard features. These include Ella’s patented dual drain technology, which allows water to drain in as little as 80 seconds, as well as push controls, leakproof doors and slip-resistant floors.

      Customers can customize their jets with soaking, hydromassage, air massage, Infusion Microbubble or dual massage systems. A removable toe-kick access panel on all models is also included for easier maintenance and repair.

      Higher-end models, like the fully-loaded Ella Ultimate walk-in tub, include a foot massage and luxury features such as heated seats, aromatherapy and triple-combination hydro, air and Infusion Microbubble jets.

      Ella’s Bubbles sells many types of walk-in tubs, including:

      Inward-swinging door walk-in tubs
      Ella’s inward-swinging door walk-in tubs include five models: the Petite, Elite, Royal, Ultimate and Deluxe. All come with stainless steel doors that include a frosted, tempered glass door for a more modern look. The Elite model is the most popular choice among customers and features a removable 360-degree swivel tray and add-ons like LED chromotherapy. For smaller spaces, Ella created the Petite model, which includes the same 19.75-inch seat as the longer Deluxe model and is good for tall bathers. The inward-swinging line also has roomier models, such as the Royal, which is designed for larger individuals, and the Ultimate. Ella’s Companion tub is a two-seater ideal for couples.
      Outward-swinging door walk-in tubs
      The Monaco/Chi, Malibu/Zen, Lounger, Mobile and Front Entry outward-swinging models come with plastic composite doors, yet still have the sleek look of Ella’s Inward Swing tubs and a tempered glass window in the door. The most popular, Malibu/Zen, is designed for average-sized bathrooms and spaces. Those with smaller bathing areas should look at the space-saving Mobile, Front Entry or Slim models, while bathers who prefer a roomier experience may prefer the Monaco/Chi. Select models, like the narrow Slim, are built with an anti-scald thermostatic control valve.
      Wheelchair-accessible walk-in tubs
      Ella's Bubbles designed this line of walk-in tubs with accessibility in mind. The TransferXXXL, Transfer60, Transfer32, Transfer and Transfer 26 all come with aluminum L-shaped doors, foot and shin massage hydro jets and two grab bars to provide bathers with safe and easy entry. The standard Transfer model has air and hydro jets for those interested in dual massage, while the Transfer26 is great for smaller bathrooms. For those shopping for wider models, Ella’s Bubbles suggests the Transfer32, Transfer60 or TransferXXXL, which include molded seats.
      Lay Down acrylic walk-in tubs
      Ella’s Bubbles’ Lay Down acrylic walk-in tubs are ideal for anyone whose disability or mobility challenges keep them off their feet. These walk-in tubs come with many options, including soaking features, Ella’s Infusion Microbubble therapy system and optional glass shower screens.
      Two-seat walk-in tubs
      Two-seat walk-in tubs are made for couples. This line includes three main models: the Big4Two (a roomy tub that comes with 21-inch and 26-inch molded seats), the Tub4Two (a two-seater with extra space) and the Companion, which offers the option of dual massage or a simple soaking tub. All two-seat walk-in tubs include a center door and drain as well as Ella’s standard adjustable leveling legs and anti-scald faucet control valves.
      S-Class acrylic walk-in tubs
      S-Class acrylic walk-in tubs are inward-swinging tubs with low steps, a slip-resistant coating and mounted grab bars for added safety. These models are named for the size of the tub, such as the 3655, a 36-inch-by-55-inch tub with more legroom. The 3052 and 3060 are ideal for average-sized bathers and include an oversized drain with a pull-up emergency chain in case quick drainage is necessary. All three models come with a slightly lower step-in threshold (3 inches) than other models.
      Hoist transfer bathtubs
      Ella’s Bubbles also offers a hoist transfer bathtub for those with limited mobility who need assistance getting in and out of the tub. These bathtubs are designed for the average-sized bather and include a powered seat that lifts you in and out of the tub.

      Ella walk-in tub accessories and other products

      In addition to its walk-in tubs, Ella’s Bubbles offers accessories and products for your bathroom and home, including free-standing bathtubs, alcove bathtubs and four-fold glass shower screens that can be opened and closed during bathing.

      Anyone looking to upgrade a walk-in tub can find an installation kit for the Ella Infusion Microbubble therapy system, which uses air bubbles to provide a therapeutic massage. A variety of faucets, including a thermostatic control valve faucet and a five-piece, fast-fill faucet, are available. You can also purchase grab bars and luxury features like heated seats and backrests from Ella's Bubbles.

      How much do Ella walk-in bathtubs cost?

      Ella walk-in tubs typically cost $3,000 to $8,000. The Royal, an acrylic soaking walk-in tub for larger individuals, runs about $3,300 without a faucet and installation. On the higher end, the two-seat Big4Two for couples costs $7,817. The added triple-massage microbubble therapy, heated seats and faucet in the Big4Two account for the large price increase.

      Ella’s Bubbles walk-in tubs can be purchased with or without installation. Local technicians tend to install a tub for $90 to $250, depending on the walk-in tub's model and size.

      Ella’s Bubbles FAQ

      Is financing available with Ella’s Bubbles?
      No, Ella’s Bubbles doesn’t offer financing. The company encourages customers to look into local programs for veterans, seniors and people with disabilities for financial assistance.
      Do Ella’s Bubbles walk-in tubs come with a warranty?
      Yes, Ella’s Bubbles walk-in tubs come with a warranty. The bathtub shell, frame and door seal are covered by a limited lifetime warranty. The door also has a limited lifetime warranty under normal conditions and use, and all other components include a five-year warranty. The thermostatic control valve comes with a one-year limited warranty.
      Who installs my Ella’s Bubbles walk-in tub?
      Ella’s Bubbles has a network of dealers and contractors. Customers can find a local dealer to install and service a walk-in tub through the company's website.
      What’s the difference between a gel coat or acrylic Ella walk-in tub?
      Both gel coat and acrylic walk-in tubs are made with fiberglass reinforcements. The main difference is the material used for the surface. Gel coat walk-in tubs are made from fiberglass with plywood backing and are just as durable and long-lasting as acrylic tubs. Acrylic tubs, on the other hand, are made from one material that allows for surface resistance to mold and mildew, which makes them easier to maintain.

      Are Ella’s Bubbles walk-in tubs worth it?

      Ella’s Bubbles walk-in tubs are made in the United States with high-quality products and materials. It offers tub options that address a wide variety of bathers, including wheelchair users or those unable to get in and out of the tub on their own. The company also sells tubs designed for larger individuals. Ella’s Bubbles provides accessories and products for a safer and more enjoyable bathing experience. Ella's Bubbles does not offer financing plans, but it encourages customers to take advantage of services from veteran and senior programs.

      Ella's Bubbles Reviews

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      How do I know I can trust these reviews about Ella's Bubbles?
      How do I know I can trust these reviews about Ella's Bubbles?
      • 2,442,617 reviews on ConsumerAffairs are verified.
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      • We use intelligent software that helps us maintain the integrity of reviews.
      • Our moderators read all reviews to verify quality and helpfulness.

      For more information about reviews on please visit our FAQ.

      Page 1 Reviews 0 - 10
      Rated with 3 stars
      Verified Reviewer Verified Buyer
      Original review: Oct. 4, 2019

      I bought my Ella's Bubbles XXL Transfer walk-in tub through Wayfair. My son-in-law who is a Journeyman plumber installed it. We had an awful experience with it. We tested it outside and it worked fine, but it leaked like crazy. It had three leaks in the piping underneath. We called Wayfair and they rebated me 50% of the price of the tub. My son-in-law re-siliconed the joints and told me that two of the three that he re-siliconed worked fine and one didn't. He has to scrape the silicon off and try again. Plus, he found another leak. We put in a tray underneath the tub that will pick up any leaks and take them to the sump pit. I don't know what Ella's is doing. All the reviews I've seen on Ella's were very positive, but obviously, something went wrong somewhere.

      From all the comments, they talk about testing the tub and making sure that it's not leaking when it leaves the warehouse or factory. Either someone didn't test my tub or they tested it, found the leaks and thought they fixed it. I was very disappointed to have set this all up and tested it and to find even one leak, let alone three, and now a fourth one. It's a nice tub, but it certainly doesn't seem to have been put together well.

      6 people found this review helpful
      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: Oct. 3, 2019

      I was doing searches on two-person tubs, and then got the idea of searching for a two-person walk-in tub that would fit the space that we had. I found it on Ella's website but what also came up was who else sold them and Home Depot did. The Home Depot site didn't seem to be a good place to try to figure out certain things and ask questions. There was a spot on Ella's site where you could email to ask questions and they called me back. They gave me a very good price, essentially equal to what they referred to as the best internet price and they shipped it direct for free. I purchased the Tub4Two five weeks ago. It’s a soaking tub and it’s just a simple one but they have a door. Generally, it’s probably considered to be for senior citizens who want a deep tub where it's too high to step over to get into because it's deep, and you can really fill up the tub and soak.

      The rep, Steve, was a very good guy. So, because of the price, we bought it in advance of having our remodeler scheduled to go. There was another lady that we talked to who took care of the accounting and invoicing, and she was good. Then, I ended up talking with a fellow in their warehouse because I wanted to know if they could tell me what day it would be delivered, and they were able to do that. So, it was a good experience.

      2 people found this review helpful

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        Rated with 5 stars
        Verified Reviewer Verified Buyer
        Original review: Sept. 22, 2019

        My brother-in-law brought up Ella’s Bubbles and I said that I would see what they got and what was different. Pretty much everybody was close with the product and very similar but I’ve had no complaints. I made my purchase in January and it wasn’t that it took until March to get it in, but I wasn’t satisfied with the installer that Ella recommended at the time in the Chicago area. They came and put the tub in, and I loved it and it looked great. However, it wouldn't keep the water warmed up so, they changed something out. That didn’t do it. They ended up putting in dual tanks and it cost me another $1,500 on top of the tub, which I was not happy with.

        At the beginning, Ella’s Bubbles’ installation team was very responsive. It was around Christmas when it happened and they got out after New Year’s. It might have been a 10-day delay only because it was the holidays which I totally understood. When they came out, they looked at my water heater and my electric panel, and then they set a date. It was two weeks out. Ella’s Bubbles’ product seems great but the installer was the issue I had.

        Be the first one to find this review helpful
        Rated with 5 stars
        Verified Reviewer Verified Buyer
        Original review: Sept. 19, 2019

        I was researching walk-in tubs online and I ran across Ella’s Bubbles. I also spoke to my daughter’s DME place and they recommended a tub from Ella’s Bubbles. My interactions with the sales rep were great. I went to the warehouse and he helped me find exactly what I needed for my daughter who has special health care issues. Everybody seems to enjoy the tub.

        2 people found this review helpful
        Rated with 4 stars
        Verified Reviewer Verified Buyer
        Original review: Sept. 16, 2019

        We found Ella's Bubbles on the internet and nobody else made the particular tub we were looking at, which was the tub for two. For us, it was like a mini hot tub and we don't have to go outside. Although our interactions with their sale reps were fine, their technical people weren't very good at answering the questions that my husband had. Moreover, their manual was too generic. It said the tub needed a 20-amp circuit breaker, which was a little awkward to deal with. But when he looked at the tub, it only needed a 15-amp breaker. The plumber that installed it cursed it a few times. They were good to bring it up upstairs though and had four guys to do it. Plus, they cleaned everything up.

        We had a little bit of trouble with random leakage and found water underneath the tub a few times. One time, it appeared to come from the seal. Then, it drained down through the door latch hole. We found that when using the jets, the water bubbles rather vigorously and gets out but it's not constant. It has a bit of a learning curve. For example, we can fill it and use the jets but if we wanna use the other one, we better not fill it up all the way. We talked to Ella's Bubbles one time, but we figured it out ourselves. We found the door latch very hard to operate to get the door pulled closed and sealed. I've mentioned our Ella's Bubbles tub to other people.

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        Rated with 5 stars
        Verified Reviewer Verified Buyer
        Original review: Sept. 10, 2019

        I wanted a micro bubble tub and I did my own research. I had a couple of the TV ones come to the house and bid but I threw them both out. I bought it on Amazon and it was the best price. A plumber friend and I did the installation. The tub didn’t seal well on the door and it was my fault because the frame bent a little bit. I didn’t jack it up in the center enough, so the door was binding, closing, and then pinching the gasket. Once I talked to the service tech in Chicago, he straightened it all up for me. One adjustment and it was fine ever since. As far as functions go and everything else, everything in the tub looks great. It has for a year now.

        Be the first one to find this review helpful
        Rated with 5 stars
        Verified Reviewer Verified Buyer
        Original review: Aug. 27, 2019

        We saw Ella’s Bubbles' tub in a bath and remodeling showroom. We liked the way their product was made. We saw the lounger online and we liked that it was the size we were looking for. And we saw a few good reviews about the tub. We purchased the Walk-in Lounger. We got all the options that were available for the Lounger. We just told the reps at Ella’s Bubbles what we wanted, and then we went with their preferred installation group out of Rock Valley. They were timely and professional.

        2 people found this review helpful
        Rated with 5 stars
        Verified Reviewer Verified Buyer
        Original review: Aug. 26, 2019

        I love Ella’s Bubbles. I heard about them through another friend, and even the plumber told me it was recommended to him. I bought a bathtub. I call it my Tubbie, and it even includes a little yellow duck. Ella’s Bubbles gave me exactly what I needed. Their rep was very helpful. She was great. The installation was nice, too.

        Be the first one to find this review helpful
        Rated with 5 stars
        Verified Reviewer Verified Buyer
        Original review: Aug. 25, 2019

        With Ella's Bubbles, I have the ability to get a 28 inch wide tub that would go through the door without having to tear the door out. We purchased a petite tub six weeks ago through Home Depot and it has everything they offered - air and water bubbles, ozone cleaner, shower, handheld shower, and headrest. There's two of us and we've been using it regularly. Each of us uses it five times a week and so far, we're very satisfied with it. It's excellent.

        2 people found this review helpful
        Rated with 5 stars
        Verified Reviewer Verified Buyer
        Original review: Aug. 24, 2019

        I've talked to a couple people about going with Ella and they've never heard of it. They mentioned other brands and I told them that I looked into American Standard, Kohler, and a bunch of others, and Ella's stood out from the rest of the pack. It was made in the USA, number one, and it had more features, including more jets and air, and I wanted to get the most bang for my buck.

        I bought the Ella 36x53, heated seat, heated back, with air jets and water jets a couple of weeks ago and the rep was great. When I told him I found it on Amazon for such a price, he gave me some discount so I felt there was plenty of flexibility and energy on his end to sell this tub to me. It was a good experience and so far, I'm doing everything else to get it ready to install. The sales team was very thorough when they were selling me that tub, other than they told me that it drew 120 amps instead 120 volts. That was scary. With 120 amps, I have to put a new service into the house and I asked if they were sure and the rep said, "Yup, 120 amps." A few days ago, I asked again and the rep said no, not 120 amps, but 120 volts, so we got that all squared away. It was a learning exercise for all of us.

        3 people found this review helpful

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          Ella's Bubbles Company Information

          Company Name:
          Ella's Bubbles
          Company Type:
          Year Founded:
          2101 S. Carpenter St.
          Postal Code:
          United States