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Best Walk-In Bathtubs in Knoxville, TN

We compared 28 companies and chose the top walk-in bathtubs

    • Best overall
      Independent Home
      4.6(1,451)
    • Customer service
      American Standard Walk-in Baths
      4.6(2,323)
    • Super-low step-in height
      Safe Step Walk-In Tub
      4.3(3,009)

    Best Walk-In Bathtubs in Knoxville, TN

    Author picture
    By: Cassidy McCants
    +1 more
    Author picture
    Edited by: Amanda Futrell

    Our 3 picks for walk-in tubs in Knoxville

    1. Best overall: Independent Home
    2. Best customer service: American Standard Walk-in Baths
    3. Best for super-low step-in height: Safe Step Walk-In Tub

    With safety features like built-in grab bars, nonslip flooring and swinging doors, a walk-in tub can help protect you from accidents in the bathroom, where falls are common for older adults.

    To help find the best options for Knoxvillians, we compared 20 walk-in tub companies and determined which were available in Knoxville. We then analyzed ConsumerAffairs ratings and reviews from customers in Knoxville.

    To make our picks, we also considered available features, step-in height, and drain and fill time. Read our full methodology below for all the details. Our picks may be Authorized Partners that compensate us, but this does not affect our recommendations or evaluations.

    Learn more
    Best overall
    Independent Home
    Independent Home
    4.6
    1,451 reviews
    Step-in height
    4.5 inches
    Financing
    Yes
    Number of jets
    Customizable
    Read Reviews

    We selected Independent Home as our top pick for best overall because of its strong ratings in key areas like features, installation quality and pricing. ConsumerAffairs reviewers consistently gave positive feedback, highlighting the company’s ability to deliver finely crafted tubs with a smooth and hassle-free installation process. These factors, combined with its fair pricing and reliable customer service, make it a standout company for a wide range of shoppers.

    In general, Independent Home earned praise for its versatile features, which allow customers to customize their tubs to meet specific needs. Many reviewers appreciated the company’s commitment to making the installation process seamless and professional. Customers also noted that they felt the pricing aligned with the quality, and for most, the overall experience left them satisfied with their purchase.

    Pros

    • Affordable prices
    • Variety of models and features
    • Good customer service, according to reviewers

    Cons

    • Limited warranty coverage
    • Some reports of leaks and other installation issues
    • Starting price: Only available with quote
    • In-home quotes required: Yes
    • Discounts: Periodic specials

    The reps were polite and the installers were hard-working. You could tell they knew what they were doing. They got the installation done in five hours, cleaned up their mess and left. I got the walk-in tub for my mom and she's still hesitant to use it because it has so many bells and whistles....

    KarenKnoxville, TN

    Buying a tub from Independent Home was a great experience. The process was easy and the people who came to install the tub were wonderful. I'd recommend them.

    DonnaFort Myers, FL
    Best customer service
    American Standard Walk-in Baths
    American Standard Walk-in Baths
    4.6
    2,323 reviews
    Step-in height
    3 inches
    Financing
    Yes
    Number of jets
    44 total
    Get Started Read Reviews
    Special Offer

    $1,800 in Savings

    $1,800 in Savings - Savings include an American Standard Toilet and Bidet ($800 value). Plus No Interest + No Payments for 12 Months. Plus 50% Off Installation.

    American Standard Walk-In Baths is our top pick for best customer service because reviewers consistently praise the support provided from sales through installation. Many of these reviewers also highlight positive interactions with both the service and installation teams, resulting in high satisfaction ratings.

    ConsumerAffairs reviewers mention American Standard stands out for its smooth and transparent sales process, with customers praising its upfront pricing and helpful sales team. Customers also frequently mention being pleased with its wide array of features, including two-seater models and quick-drain technology.

    Pros

    • Established appliance brand
    • Variety of models and features
    • Good customer service, according to reviewers

    Cons

    • May be more expensive than some competitors
    • Some reports of leaks and other installation issues
    • Starting price: Only available with quote
    • In-home quotes required: Yes
    • Discounts: Periodic specials

    I knew of the American Standard name and I trusted it. They were so friendly. And when they came out, they knew everything. They knew what they had. My mom had questions, they were able to answer immediately. And when they came out, they were very professional. American Standard told us that i...

    TamiKnoxville, TN

    My wife had trouble getting in and out of a regular tub. So, the American Standard helped her out. Our purchasing experience all went well. They let us know what we'd be getting and the installation went pretty smooth too. The tub's easy for my wife to get in and out of and the whirlpool part’...

    BarryKnoxville, TN
    Best for super-low step-in height
    Safe Step Walk-In Tub
    Safe Step Walk-In Tub
    4.3
    3,009 reviews
    Step-in height
    4 inches
    Financing
    Undisclosed
    Number of jets
    16 air jets; 10 hydrojets
    Get Started Read Reviews
    Special Offer

    $1,500 Off + Free Safety Package

    Upgrade your bath for less! Safe Step Walk-In Tubs are $1,500 off PLUS get a FREE Safety Package.

    Safe Step Walk-In Tub offers products with a super-low step-in height. Customers frequently praise tubs from the company because of their easy access, leading customers to feel more secure while bathing.

    As its name implies, Safe Step is known for its low-threshold products that allow easy entry and exit from walk-in tubs. The company also offers better discounts than most competitors, leading to higher pricing satisfaction rates among customers.

    Pros

    • Excellent warranty coverage
    • Wide range of features
    • Good customer service, according to reviewers

    Cons

    • May be more expensive than some competitors
    • Starting price: Only available with quote
    • In-home quotes required: Yes
    • Discounts: Undisclosed

    I just felt since I was getting older, it might be more convenient for me. So then I just decided to have a Safe Step walk-in tub put in. The salesman was very thorough. He said, "But for a lifetime warranty, it had to be cash or check." So, I paid for it that way. When the people put the tub ...

    NinaKnoxville, TN

    I had Safe Step come and talk to me. I had been looking at other tubs also but I went with them because of the availability of the features, as far as getting me in and out. The installation seemed to be fine. It started at about 9:00 and they started wrapping up a little after 5:00. They did ...

    MiltonKnoxville, TN

    Walk in Tubs in Knoxville Buyers guide

    Jump into our guides and start learning

    In this guide

    Top Picks

    See who reviewers like

    Independent Home logo
    American Standard Walk-in Baths logo
    Safe Step Walk-In Tub logo
    See our top picks

    Simplify your search

    Compare tubs that match your style, needs & space.

      Knoxville walk-in tub buyers guide

      Walk-in tubs are equipped with doors and seats that eliminate the need for a person to step over the tub wall. They’re particularly beneficial for older adults and people with mobility issues, but they can be expensive and require professional installation. They also take longer to fill and drain than a standard tub.

      Key insights

      Walk-in tub installation usually takes one to two days, though installation and labor needs depend on your current bathroom setup.

      Jump to insight

      You can expect to pay a few thousand dollars for a base walk-in tub model. Large-capacity and luxury models can cost up to $30,000.

      Jump to insight

      Check the TennCare website for information regarding financial aid options in your state.

      Jump to insight

      » LEARN THE BASICS: What is a walk-in tub?

      What to consider when choosing a walk-in tub in Knoxville

      If you’re in the market for a walk-in tub, it’s important to think about the following for each model you’re considering:

      • Design: What are your preferences when it comes to door style (e.g., inward- or outward-swinging, slide-in) and jet types (air, water or a combination)? You’ll also want to think about the material — gelcoat and acrylic are common. Gelcoat is more expensive but longer-lasting, while acrylic is more budget-friendly but prone to dings and scratches.
      • Cost: Walk-in tub costs range widely depending on features and installation. You’ll also need to factor in potential plumbing or electrical upgrades.
      • Installation needs: Walk-in tub installation can be complex. It can take one to two days and may involve modifications like reinforcing the floor or widening doorways.
      • Size: Sizes vary, with standard tubs around 30 inches wide, 50 inches long and 40 inches tall, though compact, bariatric and two-seater options are also available.
      • Water capacity: Water capacity depends on the size. Standard tubs tend to use around 50 gallons, while compact tubs often have a 40-gallon capacity. Bariatric and two-seater tubs usually hold 100 to 120 gallons.
      • Comfort and safety features: Look for features like heated seats, textured floors, various grab bars and quick-draining systems. You’ll also want to consider seat height and door width for easy access. When it comes to comfort features, you might prioritize hydrotherapy jets for pain relief and aromatherapy for relaxation.

      Cost of a walk-in tub in Knoxville

      Walk-in tub prices typically range from $2,000 to $30,000, depending on tub type, features and installation needs.

      Financial assistance for walk-in tubs

      While walk-in tubs aren’t typically covered by Medicare Parts A and B, a Medicare Advantage plan could potentially help pay for a walk-in tub.

      If you’re a veteran, you may be eligible for VA grants that help pay for modifications like a walk-in tub. Medicaid may also help cover the cost of a walk-in tub in some cases — check the TennCare website for more information.

      » MORE: How to get financial assistance for walk-in tubs

      FAQ

      Do I need to upgrade my water heater for a walk-in tub?

      You may need to upgrade your water heater for a walk-in tub, depending on a few factors. The main factor is the size of your current water heater versus the tub's capacity — most walk-in tubs require at least a 50-gallon water heater. If your water heater is smaller, you'll run out of hot water before filling the tub completely.

      It also depends on the type of tub you choose. Smaller, compact models might only need 40 gallons, while larger models (like two-person tubs) can require up to 120 gallons. Some tubs also come with built-in inline heaters that help maintain water temperature.

      » MORE: What size water heater do I need for a walk-in tub?

      Why are walk-in tubs popular among older adults?

      Walk-in tubs are popular among older adults because they offer safety features like low-entry thresholds, built-in seats and grab bars — all of which significantly reduce the risk of bathroom falls.

      These tubs help seniors maintain independence by allowing them to bathe safely without assistance, and they often provide additional therapeutic benefits (e.g., hydrotherapy jets and chromotherapy capabilities).

      How long does it take a walk-in tub to fill and drain?

      It’s typical for a walk-in tub to take six to eight minutes to fill and up to 15 minutes to drain, which is a downside for some bathers. Some models do feature quick filling and draining capabilities, however.

      Methodology

      ConsumerAffairs carefully collects in-depth, verified reviews to tell each customer’s experience with a company. We believe customer experiences are a crucial indicator when evaluating companies, so these reviews are a significant factor when we make our top picks.

      To choose the top walk-in tub companies in Knoxville, we started with the 14 popular providers listed in our main walk-in tub guide. We looked at customer satisfaction ratings for each company in Knoxville, focusing on the following:

      • Product features
      • Installation
      • Customer service
      • Price
      • Maintenance
      • Fill/drain time
      • Warranty
      • Marketing tactics

      We carefully selected the most important offerings consumers should consider before choosing a walk-in tub and researched these offerings at each company. For walk-in tubs, these features included:

      • Step-in height
      • Discounts
      • Luxury features
      • Number of jets

      The companies with the highest rate of satisfied customers in Knoxville made our list of top picks, with Independent Home winning out overall.

      Not sure how to choose?

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