Compare Reviews for Auto Dealers
Although most auto dealers provide the same kind of services, they differ in the make of vehicle they sell, the specials they offer and the financial options they provide. Today, people can easily find a dealership that provides the specific make and model they are interested in within a reasonable distance from their location.
Automotive dealers have on-site options people should consider when purchasing and maintaining their vehicle. It’s important for consumers to compare options before deciding on financing and getting their vehicle serviced or repaired.
Top 10 Best Rated Auto Dealers
|Read 278 Reviews|
Bev Smith Kia is located in Fort Pierce, Florida with nine new and used dealership locations across the state. Expanding since 1946, it offers a full selection of services including financing and servicing departments.
|Read 1119 Reviews|
Founded in 1989 and headquartered in Carmel, Illinois, J.D. Byrider has been selling used cars for over 25 years. Today, its 167 dealerships across 34 states have sold over 1 million vehicles.
|Read 182 Reviews|
Major World offers new and used Dodge, Chrysler and Jeep models across multiple dealerships in the New York City surrounding area. It provides a full range of services including financing and vehicle servicing.
|Read 2128 Reviews|
OffLease Only was formed in 1992 in Long Island, New York. The business was moved to Florida in 1997, and with six locations across Florida, OffLease Only offers consumers a wide selection of used cars and used car financing.
|Read 5109 Reviews|
DriveTime’s corporate office is located in Phoenix, Arizona with 143 dealerships nationwide. With over 500,000 vehicles sold and over 11,000 vehicles available, it helps consumers with credit issues find a reliable used vehicle.
|Read 187 Reviews|
Auto Expo was established in 1999 and provides customers across New York with pre-owned luxury vehicles. Customers can browse its extensive inventory online before traveling to the dealership.
|Read 19 Reviews|
Yonkers Auto Mall is a pre-owned car dealer and full-service dealership servicing the Westchester, Bronx and White Plains, New York area. Consumers can utilize their online finance calculator to value a trade-in vehicle online.
|Read 253 Reviews|
B&B Automotive has been helping people with challenging credit get a dealer-certified used vehicle for over 25 years. Located in Fairless Hills, Pennsylvania, it has over 250 vehicles in its inventory to choose from.
|Read 188 Reviews|
|Read 311 Reviews|
The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.
What features matter most in an auto dealership?
What kind of inventory do dealerships offer?
Vehicle inventory is the main reason consumers choose a particular dealership when looking to purchase a vehicle. Most dealerships will typically open at a location that can service large cities and their surrounding areas and focus on selling one to three vehicle brands. New vehicle dealerships receive vehicles from a licensed manufacturer under a franchise agreement.
- New vehicles: Most dealerships have an inventory of hundreds of new vehicle models to choose from. Dealerships are the best option for consumers looking for variety, both in model and vehicle features.
- Used vehicles: Unless the dealership specifically sells only used vehicles, most new vehicle dealerships sell pre-owned and certified pre-owned vehicles in addition to their new-car stock. Certified pre-owned vehicles are vehicles that have gone through manufacturer’s testing to ensure they still meet original requirements.
- Online inventory: Almost all dealership websites include an online list of their inventory. Inventory lists are typically categorized into new and used sections and have multiple filters that can be applied such as price range, make, model and features.
What kind of financing options do dealerships have?
The majority of consumers who are buying a car are going to need to finance their purchase. Most auto dealerships have on-site financing departments available with multiple, competitive options to choose from. In the event someone finds a better interest rate at another financial institution, most dealerships will work with them to provide the proper paperwork to keep the buying process moving. Used car dealerships are more likely to offer financing to buyers with poor credit.
- Pre-approval: Interested buyers can visit a dealership’s website and fill out an online application to get pre-approved for a loan. This is a quick way to get a quote for consumers who are comparing the dealership’s financing options with their bank or other financial institutions.
- Financing options: Auto dealerships offer multiple financing options to try to stay competitive with banks and other financial institutions. Interested buyers can check online for available financing options or call the number provided for the dealership's finance department. It is a good idea to compare a dealership’s interest rates with those of a bank or other institution.
- Financing specials: Many dealerships offer financing specials, incentives or rebates on their website. Interested buyers should ask about competitive interest rates, cash-back rebates, loyalty programs and bonus cash programs.
What do dealership service centers have to offer?
When the time comes to get their car serviced or repaired, vehicle owners usually have two choices: A local repair shop or an auto dealership. Most large dealerships have an on-site service center for regular maintenance and repair needs. Some dealerships even have a collision center that does body work on vehicles that have been involved in an accident.
- Manufacturer qualified mechanics: Auto dealerships employee mechanics that have received specialized manufacturer training for working on the make of vehicle that is sold at the dealership. Manufacturer training is also offered to the service department’s support staff, including service managers and advisors.
- Service relationship: Consumers who get their vehicles regularly serviced with their dealership can build a relationship with the service department, allowing them to better track a vehicle's service history. People can get specific service time frames and accurate diagnostic information from a dealership’s service center.
- Warranties: Another advantage of an on-site dealership service center is the fact that they honor manufacturer and extended warranty coverage, free of charge, as opposed to a local repair shop who could charge a deductible.
What online features to dealerships provide?
An auto dealership’s website is great to look over before visiting the dealership in person. Interested buyers can find information on inventory, pricing, vehicle features, financing options, daily specials and more. Vehicle owners can even schedule service appointments or order parts online.
- Schedule service: Vehicle owners can visit a dealership’s website and schedule a time for their vehicle to be serviced. The online scheduling process typically involves filling out the vehicle's make, model and year; the type of service needed; and picking an available time slot on the dealership’s calendar.
- Loan applications: Many dealerships offer interested buyers the opportunity to apply for a loan online. They can fill out an application that includes their contact information, vehicle request information and social security number. Consumers should make sure the website is secured by looking for an encryption lock icon.
- Online shopping: Auto dealerships typically have their new and used inventory online. Customers can search by make, model, body style, year and price range and look at multiple photos of each vehicle along with a list of features for each one. Interested buyers can chat live with a representative from the dealership and ask them any questions that come up while they are browsing.
What are the different types of auto dealers?
New vehicle dealer
New vehicle dealers sell new vehicles under a franchise agreement with a licensed manufacturer or distributor. Most new vehicle dealerships are placed in an easily accessible and easily seen location.
Used vehicle dealer
Although many new vehicle dealers sell both new and used vehicles, other dealerships focus solely on selling pre-owned and certified pre-owned cars, trucks and SUVs. Used vehicle dealers are more likely to value and accept a trade in vehicle and offer no-haggle pricing.
Who needs an auto dealer?
People looking to buy a new vehicle
Consumers looking to purchase a new vehicle can find a dealership that carries the brand they want. Most dealerships have hundreds of cars, trucks, vans and SUVs to choose from.
People looking to buy a used vehicle
Almost all dealerships that sell new vehicles have an inventory of pre-owned and certified pre-owned vehicles available for purchase. Some dealerships specialize in only stocking pre-owned vehicles, which can be certified or not.
Families with multiple children will most likely find the wide selection of SUVs and vans available at dealerships helpful. Auto dealer employees can inform parents about any child-related safety features and technology options in a particular vehicle like airbags, car seat hookups and television screens.
Some companies purchase fleet vehicles such as multi-passenger vans or luxury full-size cars to have on hand for employee business trips or everyday company use.
Information in this guide is general in nature and is intended for informational purposes only; it is not legal, health, investment or tax advice. ConsumerAffairs.com makes no representation as to the accuracy of the information provided and assumes no liability for any damages or loss arising from its use.