Jack Miller Auto Plaza

Jack Miller Auto Plaza Reviews

About Jack Miller Auto Plaza

Jack Miller Auto Plaza sells used imported and domestic vehicles from brands like Acura, Chevrolet, Ford, Jeep, Lexus and Nissan. It offers annual percentage rates as low as 3.49% to qualifying individuals. Jack Miller Auto Plaza was founded in 2013.

Shop with confidence

Compare with top companies

Jack Miller Auto Plaza Reviews

Filter by Rating

  • (2)

Popular Mentions

    How do I know I can trust these reviews about Jack Miller Auto Plaza?
    • 4,589,409 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Jack Miller Auto Plaza?
    • 4,589,409 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Verified purchase
    Customer ServiceContract & TermsStaffFinancing

    Reviewed Oct. 15, 2024

    **UPDATE 10/15/2024- I'll be putting as much of my experience that will fit out here now that the MO Att. Gen. has given up. Cameron ** the sales manager was let go due to the incident but yet the dealership will admit no wrongdoing. Brad ** is now the business manager who also still handles the financing w consumers though he is the one who asked me to return to the dealership under false pretenses (said I needed to come in to simply resign a contract 10 days after I initially signed). Once in his office he said we needed to talk about something first & proceeded to tell me I needed to lie to the lender's verification dept. via phone call that the vehicle had navigation & a sunroof (to increase its value) AND to lie that I made substantially more money as the "only way to get the vehicle". Otherwise they would keep my $2500 down payment if I chose to walk.

    I was obviously in shock & I said, when you emailed me asking me to come in to resign, did you know at that time that I would need to lie in order to obtain the loan, but you didn't want to put it in the email because then there would be proof? He denied saying he just wanted to "talk me through it". Brad stated they had a "good relationship" w the lender so he was sure they wouldn't ask for my paystubs that I provided the dealership. He then said IF the lender did decide to call my boss for verification of income, would my boss lie for me to help me! He told me the amount I needed to say I made monthly & even said when the verification department called me, don't answer it, let it go to voicemail, they would then call him to let him know they tried to reach me, he would then call me to "review" the details/income (the false information) so that I'd get it right.

    I ultimately said I'd go along w/the lie just so that I could leave the building w my 7 month old as I was an hour away from home & none of my family were answering my calls to help me in that moment. That same night I returned w 2 family members who attempted to get my money back & return the car. Brad even admitted under pressure what he had done & said "You're right, I don't want to be doing this" whilst tearing up when angrily confronted by my uncle. I asked for copies of everything & we were laughed at; I have no idea if anything was forged. Then kicked out & told to return the next day when Cameron was back.

    In the meantime I was able to get in contact with 3 different lenders all w the same consensus that Brad/Cameron submitted false information, stating I made easily a couple grand more monthly in order to obtain the loans, and when another specifically asked for proof of income, the dealership ghosted them. Ultimately I was able to return the vehicle the next day & receive my full $2500 down payment. Why? Because they were in the wrong and they knew it! What they did is financial fraud against me & to the MULTIPLE lenders.

    In the past couple months I have filed many reports against them through various sources & am still working w/investigators. I have been harassed by the marketing manager Terry as have my friends/family who have left 1 star reviews w/no context; he's threatened to sue, find our IP addresses, etc. Had I not had the proof from 3 of the lenders that they drastically inflated my income in comparison to what I had provided, you better believe they would have kept my $2500. I'm sure I will receive some sort of backlash or threats to be sued, but at this point and time be my guest, I have proof & witnesses to the information I've listed above. It would not be in their best interest to that as then they would have to provide even more paperwork proving the fraud on their side. Take my advice & please go somewhere else. The amount of stress this has put me through is not something I want anyone else to go through.

    ***Orig. 5 star review REDACTED 03/30/24- Car has been returned due to fraudulent information sent to lender on behalf of the sales manager Cameron is all I will say. Unless you would like to risk your credit, your job, your money, or integrity, be smart & go elsewhere.

    Thanks for your vote! Report
    Customer ServiceStaff

    Reviewed July 30, 2024

    GOOGLE them before you go. I wish I had. Also, read up on Lemon Laws. Because they will take advantage of you. My car was stolen when I was visiting KC. These guys promised to help me out so I could get home. When I got there, they wouldn't show me the car I came in to see, and sold me something else. When that car broke down 100 miles later, they made me get it towed back (stuck me with the bill) and just left me in the middle of nowhere. The general manager is very nice when you're buying the car, but he'll go out of his way to avoid your calls (for 5 days) when it breaks down under warranty, and then have the marketing manager write you a very condescending email about how it's somehow YOUR fault for trusting them. Then came the fees they imposed.

    Buying this car and returning it ended up costing me $2.5k, and I don't even have a car to show for it. FYI - when you bring the car in under warranty, they magically can't admit what's wrong (even though they've acknowledged the check engine light?) If they had just had the decency to treat me like a person, I wouldn't be so frustrated. But every bad review on google is basically my story. On a happy note, there IS a dealership who is not only helpful, but has the integrity these guys lack. If you're looking for a car, go to REED HYUNDAI (or any of the Reed dealerships). They are kind, professional, and do what they say they are going to do.

    Thanks for your vote! Report

    Not sure how to choose?

    Get buying tips about Car Dealers delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Loading more reviews...

      Inventory

      Jack Miller Auto Plaza is a used dealership. The company sells a range of used vehicles, but availability may vary depending on when you shop at the dealership. Its inventory includes some of the following makes as of publishing:

      Jack Miller Auto Plaza services

      As of publishing, Jack Miller Auto Plaza operates solely as a dealership and offers no additional services.

      Jack Miller Auto Plaza return policy and guarantees

      While Jack Miller Auto Plaza doesn’t specify a return policy, some used car dealerships may offer a limited return policy. Not all dealerships offer this kind of return policy, though, and those that do may have conditions.

      Make sure to review the lemon laws in your state, which may provide certain protections for buyers of used vehicles. These laws vary by state and typically outline criteria for any remedies available to the buyer.

      Jack Miller Auto Plaza warranty options and providers

      Jack Miller Auto Plaza offers a warranty but does not specify the length or terms.

      You can also work with an extended warranty company for additional coverage on a used car.

      Jack Miller Auto Plaza financing options

      You can finance a car from Jack Miller Auto Plaza with a loan. The company has an online application, which you can fill out before you visit the dealership.

      » FIND YOUR OWN FINANCING: Personal loan