J.D. ByriderConsumerAffairs Unaccredited Brand
Been turned down before? J.D. Byrider could help you get into a great used car with affordable payments today. The approval process is easy at J.D. Byrider. We look at your current financial situation--not just your past mistakes. If you're approved, we'll set up affordable payments with a personalized schedule to try to fit your needs. J.D. Byrider's cars all go through an extensive 92 point inspection. Then, they're computer tested, serviced and reconditioned. All our cars have verified clean titles for your peace of mind. Our convenient, on-site service centers can save you time and money, too.
We've sold more than 1 million cars over the past 25 years. We're also the largest network of on-site financing and car dealerships in the United States, with over 167 locations in 34 states. Our satisfied customers around the nation prove we're the way to go for an easy approval process, reliable vehicles and convenient, low-cost service.
*At participating dealers. Programs, pricing, and services may vary. See dealer for details. Each J.D. Byrider location is independently owned and operated.
I'm still sitting at the dealership but so far so good. I only had 2 options to choose from. That wasn't great but dealable. They were able to get me in a car that I could comfortably drive. That I appreciate. I only came here because Marty has been so great for friends. He tries very hard to be a decent, honest and honorable person. Kudos to him!
I am a current victim er I mean client of this horrible company. First thing they did was make us wait in the office for several hours while my father who is a diabetic started getting sick. We kept trying to leave but they kept on saying, "Oh we are almost done." Second one of the conditions was for them to sell me back my trade which they assured me was just for show. They shook on it, promised swore gave their word etc. I should have got it in writing because they without calling me like they said they would sold it to a pick a parts yard. Third their 90 point inspection is bogus. It was in their shop 3 times within the first month and now not even four months later it has multiple things including things that they supposedly had fixed wrong with it. Fourth after you sign and have you bent over the table they become disrespectful. I wish I never went to this place.
Wish I could put a 0 Star. This is the worst company ever. Their cars are junky cars that they TEMPORARILY fix to sell off lot. My husband and I got a 08 Ford Focus (all manual nothing electric). We paid 7000. The car got totaled. They took 3000 (which was the total value of the car) and we were still upside down 6000. I will NEVER recommend this place to anyone. This place is a ripoff!!!
Great sales, Austin was able to help me get the car I wanted. Austin is friendly and easy to work with. He can help find what anyone else needs. The car is great and rides smooth. All the cars on the lot were great and affordable.
I wish that I would have had someone to help me with a car buying process before I even came to these people or I should have just continued to use public transportation to get around because I have had nothing but problems since I got this ** car and now it seems that I cannot get rid of this piece of ** and I just spent damn near 200 dollars to fix. And now something else is wrong and if these people tell me another outstanding price, they can keep this piece of ** car. I am tired of putting good money out for bad. The money that I have paid out to keep this piece of ** running could have been used to purchase a better vehicle. These people are nothing but scam. That is why I will never recommend anyone going here. They should all be arrested for shady deals. Read your contracts people. A lot of loopholes.
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Hope you like expensive lemonade, because all J.D. Byrider has is a bunch of lemons. They suck you in to think you're getting a great deal on a used car but they leave out the underlined details. The vehicle they placed me in has had problems since week one. Everytime I take it to their mechanic they just repair the surface. Example I got an SUV, the hatchback wouldn't open, took it to JD Byrider, they finally figured out what was wrong, fixed it, I got the vehicle back, one of the mechanics broke the door handle on the driver's side, they did not bother to fix it. After a week the hatchback stopped working again. I also went to have the oil changed and found out the power steering fluid is leaking. When I reported that to them they said that it will be my responsibility to get fix it.
So now I have a sub that I can't afford to repair and I have a high interest rate to where I can't even look to trade in. I have only had one issue with the financing, I had switched jobs and my paydays were set up different. When I explained that to one person they said that was fine and will work with me but then when I did go to pay I was told I was 7 days late on my payment and will need to make two payments in order to keep my vehicle or they will come and take the vehicle away. When I tried to explain the job switching situation again I was told I should begged and borrowed money from family. I did come up with the extra payment. Just not happy with my experience with JD Byrider.
I recently bought a 2004 Nissan Maxima. I told them I could only afford $300.00/month. The salesman got the approval and a short time later the finance specialist came out and confirmed the deal, except that I would have to pay a 1200 deferred downpayment. I agreed and they sent me over to another room where a third person went over the contract and payment schedule. During this time (he) said I would have to pay bi-weekly and that the payments would reduce once the down was paid. At (no) point did he inform me of a change in the agreed upon monthly payment, and he did a GREAAAT job of distracting me from looking at the schedule... I purchased the car on under the pretense that it has a clean title, no accidents, had a 92 point inspection, vehicle was conditioned for and had a warranty.
I found out three days later that it had been in a severe rear end accident and was pushed into another car. The value of the car in excellent condition is 7200 poor condition which this one was is, is 2100. Ultimately I came back in and confronted these scam artists and demanded they reduce value of the car to the actual value, reduce my payments, let me out of loan or I would file a complaint with the Consumer Protection Agency of Idaho. At first it was a no on everything. Then they realized I was video recording them and they let me out of deal. The moral of the story is had I done a simple google search of this business I could have had all the information to scare the DEVIL out of me/you... Don't buy from these con artists!!!
Warranty repairs for the exact same issue multiple times. After a year of failed repairs the warranty expires. Now to do the repairs they are asking me to pay for it. Repair a windshield rear wiper assembly on this van. Stop working properly. Had it reinstalled. Problem resurfaced. They tried to replace that new part with a salvage yard part. I'm done. This car dealership and repair shop are not worthy of consumer trust. Shady.
My husband and I purchased a car from here in August 2017. In September the car started going and that J.D. Byrider package they sell you don't go for anything that is wrong with the car. You still have to spend money getting it fixed. They sell a bunch of lemons. My car value was worth only $550 on KBB and they sold it to us for $8000 saying how good the piece of ** was. Not to mention it has been in two bad front end accidents. Let's shut all of them down across the state.
I am a former customer and it was a horrible experience. Back in 2014 I finally got a good job after years of low paying jobs while I was attending college. As soon as I got the job a month in my car started overheating and the repair was more than the car was worth so I needed to purchase a car ASAP. I didn't have much of a down payment and my credit was so-so. I decided hey I will go to JD. At there cars come with warranties and it will build my credit. I had a car note. All my previous cars I got from buy here pay here and for what it's worth you would be better off going than that route than dealing with this company.
I ended up getting a 2006 Chevy Cobalt remember this is 2014 and I had to pay $199 every 2 weeks for a 2006! I paid because hey I wanted to build my credit. The issues started about 3 months after having the car. I had to have a repair done it was minor paid the warranty deductible no issues I wasn't too mad. The issues with the car then became more and more frequent. Almost every two months the car was needed to be repaired and between the deductible and paying a car note it was getting out of hand. The last straw was when in May of 2016 the car need wheel bearing not covered, under warranty the check engine light was on and that issue wasn't covered under warranty either as I needed the car fixed in order to get to work and get my license plate sticker cause it was my birthday month. I spent over $400 which had my budget all messed up for the month.
My payment was due the day I got the car out of their service department and I told them I would have to catch up on my note on my next pay. They decided to repo the car a day before I communicated with them I would pay took it right from my job. No other car company repossess a car when you've technically missed one payment. The car was a headache and way overpriced. I only decided to write a review to help someone not make the mistake I did. I ended up filing bankruptcy because I wasn't giving them another penny on a car I had already paid off twice. I now have a 2015 car and I'm paying the same amount I was for a car that was 7 years old when I bought it and had almost 90,000 miles. Don't take a chance on them.
I have never had a problem getting my car in and getting issues taking care of with them. Mike and his staff do a great job. I have been very pleased with the work that they have done for us on our vehicles.
I purchased my vehicle from their franchise located at 2886 S. Hamilton Rd, Columbus, OH 43232 in February 2012. Whenever I took my car in for service I would buy the dealership donuts and brew them some coffee. I had to have my engine replaced and they marked up the price of my engine, kept the core return refund and doubled the price of the tow bill. After they did this I went through my service records and found that they'd marked up the part prices repeatedly and even charged me $97.95 for a battery that was actually a Core Return Battery from someone else's vehicle but they forgot and left the AutoZone Core Return Sticker on it.
I reached out to their Corporate Office and they did Nothing to help. I called the franchise where I purchased it and they did nothing to correct this. I went into the franchise and asked the manager for his full name and he refused to give me his last name or even his business card. I have since had problems with my vehicle and discovered that JD BYRIDER put the Wrong Part on my vehicle when they replaced a wheel bearing and over time it caused significant damage to my car and also jeopardized the Safety of my Family.
Ok so I live in Houston Texas and a few months ago purchased a car from JD Byrider 7990 Bellfort location. Everything was ok at first until ** the finance manager started to take it upon herself to charge my card without my permission for my car note when she could not reach me by phone. I do not have auto pay set up not have I ever authorized future pay or any of the such thing. My card is only on file because they kept it on file but since then they have charged me 3 different times without my consent.
When I call in to question her she swears she has spoken to "someone" who gave her permission but when I ask to hear the phone call because all calls are recorded, I’m told they don’t have access to the calls. When I ask to speak with a manager, I’m always told “the manager isn’t here right now” or “they are all in a meeting.” The 2nd time they did this was 1 day before Christmas and this last time was yesterday on 2/2/18 which is rent day so now I don’t have the money to pay my rent because ** took my money from my card. Yesterday when confronted over the phone she stated “oh I can just PUT IT BACK”, meaning she knows she was wrong and had no right. I am going forward with legal action and I am also going forth publicly to let everyone know the fraud that is taking place at this business!
I made an appointment with service. Got it right in. Found out it's the engine. My warranty is covering it. Whoever said they have problems with J.D. Byrider is full of **. All I had to pay was 25.00. Only thing is they need loaner casts because of people trashing them ruined it for the good people.
I've been a customer with them since 2014. I had a Jeep Cherokee Laredo. I missed one month payment in October sent an email to them that I would pay them for October and November with November's payment instead they came and picked up my vehicle at 1 in the morning and demanded for me to pay $1,181.56 when my payment is 379 a month. Then what was more crazy that I've been paying for this vehicle nonstop for 3 years and whoops I miss one payment and they repoed my car and then had the nerve to tell me that I had to make that payment. Well that's how they make their money huh. I am pissed off and how I work so hard for three years I'm making a payment on a vehicle that all I owed was $2,100 left on it and this is what happens and then they want more than what I owe left on it. I have reported this dealership already to numerous complaints.
I don't recommend J.D. Byrider to nobody. It's a horrible dealership horrible people and not including my vehicle had gave me so much issues since the first week I purchased the vehicle and it was a headache to go through having to get a rental non-stop for a couple months paying it out of my pocket because their vehicle was not reliable and I had no other choice but to swallow and stay stuck with it and now they have some nerve to take my vehicle for just one month payment that I missed. Not even other dealerships like Toyota or Honda that I have reported them to said to me that was awful and that they sound like they just scheming off of people and that I was just sold a lemon because they over charged me 17,000 on a 2004 car. Never again or I deal with J.D. Byrider and if you're customer who is still dealing with these people I wish you the best of luck but they don't deserve a penny from nobody. They don't even deserve to be opened.
My fiance and I both have poor credit, but we needed a vehicle. We had heard about JD Byrider having a $0 down sale. We picked out a 2005 Chevy Malibu. We were so happy to be getting a car, we didn't think to compare KBB and sale price. We purchased the vehicle in 2016, with payments of $184 every for 4 years. We signed all the contract paperwork, but we're stupid not to really pay attention. Now, in 2018, it finally clicked. We could have gotten a brand new car for what we are paying for this used car. KBB lists the value of our car at between $2000 to $3000. Somehow, I doubt it would have been much higher in 2016. Yet, looking at our contract, I now see that they listed the purchase price at $12,895. That is actual purchase price, before adding all the interest.
That is 4x the higher value based on KBB. And we are now stuck into this contract until 6/4/2020, paying $184 every 2 weeks. And if we are late with even one payment, they will repossess the car and we are out all the money we've already paid AND the car. So I say this... Don't be naive or stupid. Be prepared to walk away no matter how desperate you are. And check the purchase price of used vehicles to KBB or fair market values. I feel like they saw us coming a mile away and took full advantage of our desperation. We can't afford to be without a car due to my fiance's work and my many doctor appointments, and we don't want to screw up our credit even worse, or we would let them repossess it and look elsewhere. And there is no way we can trade it in at any other dealership for a different vehicle because the pay off cost is way too high that no bank or dealership is going to be willing to pay the pay off amount we still owe.
Thank God I only have a few more payments. This was the worst experience I ever had, not only was the car a total junk. I had nothing but trouble with this Car. The transmission when twice the rack and pinion on the front end when, not only was the car awful but the customer service was the worst. They make you think everything is great until you buy and you soon find out nothing but con artists, prior to buying this car from them I bought a Honda at a buy here pay here. Got it paid off in one year and the car is still holding strong, my husband car when and he took the Honda and I got the junk from JD Byrider. They called me a few days ago trying to sell me another car. I blocked their number never again. Over the four years I have only put six thousand miles on this car so that clearly shows this was a junk from day one and they knew it.
Went above and beyond to help me find a car. Would recommend to anyone. Joe gets an A+ rating from myself. This could have been a nightmare but turned out to be easy. Thanks. There was no pressure looked and chose the car I wanted and Joe kept me up to date every time I called and had a question.
I received a promotion and my pay dates changed. I then called and they were more than helpful in changing the paydates to the incorrect ones. I then called back 7 times over the period of 2 months to get it fixed. I was able to make my payments because I was paying in advance. But the last time I couldnt. I ended calling back 4 times in 1 day. They stated they'd send me the contract in 5 days. I refused and asked to speak to a manager. He promised me a contract in 30 mins. I waited 4 hours then called back. Had the contract sent to me. Then it had the incorrect dates again. I called and spoke to the manager again. She swore she was looking at it and it was correct. I had to email her a screenshot of the contract to prove it was incorrect. Then finally had it fixed. This has been by far the worst experience I've ever had.
J.D. Byrider would be ok company if they didn’t overcharge for their cars. They would be ok if they was straightforward about their cars. The Carfax I got has no water damaged or accident. But you can look at my car and see it has been sitting under water. They warrant only last up to 3500 miles instead of 3 years.
I am buying car from J.D. Byrider. It is a 2008 Grand Prix. I has been in the shop constantly for issues. The car has broke down on me leaving me stranded several times. The guys in the mechanic shop are a joke, hell I know more about cars then they do. They half ass the work then tell you everything is fine. I have spent close $2000 on rentals and paid all my car payments. They don't care about their customers, they see you as a paycheck and nothing else. My car is in the shop for the 3rd time just for the transmission that no one seems to be able to fix.
Then Mr. ** think he will be a nice guy and give us a loaner since we cannot afford another rental. The loaner is full of cockroaches!!! And they were alive until I bombed the car twice!!! The loaner's wipers barely worked. The check engine light was on. I wonder how they would feel if their wife was given something like that to drive!! GO SOMEWHERE ELSE. RUN FROM THEM. YOU WILL ONLY GET SCREWED AND LEFT WITH NO VEHICLE AND EXPECTED TO CONTINUE PAYMENT!!
Never missed A payment, I simply just do not want the car anymore. Looking for options to get rid of the car, currently owe 10k and the car is worth 5k so setting the car on fire is not an option... yet. Called in to ask for payment options to pay the loan off and I was told I wasn’t allowed, coming from a bad situation and having a repo on my record from my ** ex wife I had no choice but to use J.D. Byrider. I’ve had the car for 3 years now, since, I’ve graduated with my doctorate started working and now I make 20k per month... and they will not let me pay the car off!!! Unheard of! I walked in with a cashier's check for 10,324.52 and was denied. Lol. ** this company. I really could care less.
That Joe guy was the man. Very straightforward... No haggling... No drama... The sales crew and finance guys are really down to earth. No drama. I like using this location when buying a car! Thanks.
Great experience. From the beginning to the end great customer service. Helped me figure out what I could and couldn't afford. Helped set me up with a good reliable car. Will send friends and family. Thanks Scott, Ant and Joe.
First off, when I first called to make sure they actually go by your income to make sure you don't fail payments is A COMPLETE LIE. I drove an hour for them to tell me that they could not work with my income therefore I had to get a cosigner. Second, they told me that my payments were gonna be much more even with a cosigner with great credit and only gave me a choice between 3 cars. Third, the book value of the car is around 3,500 for a year 2005, I'll be paying 18,000 when finished paying. Fourth, it's so convenient that the so called warranty won't fix the problems I noticed while driving it home (they knew what needed to be fixed).
And final that totally pissed me off, I called to try and work out my budget this for month as I am only having a rough patch until next month when my raise comes in and I totally understand they couldn't change the due date until the next day. But she was totally rude and talking over my voice and not listening. I then called back to ask if they could at least change the $39 insurance to be taken out the next day as it's not in my contract-- she totally got loud and rude with me saying I couldn't afford it and I'm not budgeting right, yelling over my voice as I was trying to explain things and then hung up on me as I got loud back. She is rude and has no type of customer service skills whatsoever. Don't go to Port Richey JD Byrider. They don't care about you. They just want to make money off of people trying to get by.
I went to J.D. Byrider to build credit. I have never been late on payments, not insurance and I feel screwed. My car is now getting ready to go back in the shop now for the 11th time in one year for the same problem. They tell you it's fixed and it's not. My husband and I work swing shifts and it has become a nuisance finding time to drop it off and spend yet another week planning transportation. It was going back to the shop in Colerain once every month for the same problem for about 8 months until they admitted they couldn't fix it. Sent it to the one in Fairfield and now getting ready to go back for the 2nd time for the same problem (leaking and won't hold power steering fluid). I honestly feel like this company is a scam. They don't fix anything or try to find the root of the problem. Just bandage it up and pray the problem is solved. Straight crooks preying in the vulnerable.
Very satisfied they fixed my car and I was pleased getting it back today. Also don't have to make a payment this week and did not have to pay a deductible. Were very easy to work with unlike the insurance of the person who hit me. Thank you.
Mike - I am completely satisfied and very impressed with him and his abilities. He has never let me down and always comes through for me. He is sincere and dedicated to providing customer service to the absolute best possible. Because of his performance I will be looking forward to my next car from JDB.
My experience was awesome. Mr. ** work with me to the end. He provided me with all the service that you all provide. He broke everything down so I can know what they have to offer. I will highly recommend Mr. ** and J.D. Byrider.
Hello let’s be fair. I understand charging people but c'mon I’ve paid my payments on time for almost Two years. The car I have is priced at 3,995. I owe 10,500 and it has a lot of miles. I was taken advantage of because of my good payment history. Please help anyone.
J.D. Byrider Company Information
- Company Name:
- J.D. Byrider
- 12802 Hamilton Crossing Blvd.
- Postal Code:
- United States