Carfax

Carfax

 2.8/5 (1375 ratings)
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Carfax Reviews

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Page 1 Reviews 0 - 6
Rated with 5 stars
Verified Reviewer
Original review: Nov. 19, 2021

I enjoy the fact that I can pick and choose cars according to different criteria. I am able to see cars within my zip codes and other zip codes. This is the best car app to buy or get general information about cars.

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Rated with 5 stars
Verified Reviewer
Original review: Nov. 6, 2021

The used car I bought in 2019, I saw from Carfax. I found everything was just as described on their website. The car had all the features I wanted. I'm planning on buying another car and Carfax is where I'm searching. I trust Carfax.

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    Rated with 5 stars
    Verified Reviewer
    Original review: Nov. 4, 2021

    Carfax is very helpful in storing an automobile's important information such as a vehicle's description, providing an updated maintenance report plus you can shop for a used ride. Carfax is your best Friend!

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    Rated with 4 stars
    Verified Reviewer
    Original review: Sept. 4, 2021

    I want to know the history of the car so I’m not going in blind and it also tells you the market value plus all the options and mileage. How many owners recalls how much warranty is left or can it be extended.

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: June 28, 2022

    So I have an accident showing on my Carfax report. Not a huge deal, mistakes happen, what is super annoying is there is no one to call. You have to email them and they "will get back to you as soon as possible." I am urgently needing to sell my car, but potential buyers think it has been in an accident which it has not.

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    Rated with 1 star
    Verified Reviewer
    Original review: May 20, 2022

    Carfax listed an accident on my vehicle history report that never happened. They can provide no details related to this accident, including location or the authority that reported the accident. Despite providing them with two history reports from Autocheck and Bumper that show a clean vehicle history, and a letter of experience from my insurance company at that time showing I had no claims for that vehicle, they refuse to remove the fake accident. This will potentially cost me tens of thousands of dollars in diminished value as this is an exotic sports car. Carfax provides no phone number, no full names or contact information for their representatives. This is a terrible company to deal with, in my opinion, and no organization should have the ability to affect someone financially without providing supporting information that backs their claim.

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    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 3, 2021

    50% or more the reports we do are wrong, inaccurate, and have false information! Amvic requires us to pull a Carfax on each vehicle we sell! Yet very often carfax claims there is no liens when there actually is, They say vehicles are active when they are not, also they claim to refund you if they are wrong about a lien search! (Vehicle has a lien but car proof doesn't show it). Yet they won't refund anything. They just give you the runaround! And this is not just 1 or 2 reports I have this problem with! It's a regular occurrence! Go to registries and pay 10$ for a report people! The 50$ report from carfax is useless.

    8 people found this review helpful
    Rated with 1 star
    Verified Reviewer Verified Buyer
    Original review: Nov. 14, 2021

    Bought Carfax report for car bought in EU. Report cost 15E and there was just information about 2 years of car history. The car is now 24 years old. I will never buy this report again. The information was worthless.

    3 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 30, 2021

    Bought a car from a used dealership who paid to have carfax reports available. I am the primary caregiver for my mother who has Dementia. I had to buy the car online, because mom requires 24/7. So l used the Carfax report to decide if I should buy the car. I should never have done that, because various parts of the report were misleading. So I ended with a car that had more problems than the report mentioned, and it rated it a good buy. Shame on them. It took me almost 2 months to even drive the car. And I am still dealing with problems; unfortunate for me, and shame on Carfax for providing misleading information.

    10 people found this review helpful
    Rated with 2 stars
    Verified Reviewer
    Original review: Oct. 3, 2021

    CARFAX report on 2019 Cadillac XT4 in Maryland describes the car as a one-owner. The report CLEARLY shows the car being offered for sale twice, and purchased twice. That would clearly make it a 2-owner vehicle. CarFax will not address the errant information unless I first purchase the car. Seriously???

    3 people found this review helpful
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    Carfax author review by Emma Simon

    CarFax is well known for providing comprehensive vehicle history reports that detail all previous damage and ownership history. It works with over 28,000 dealerships nationwide to sell a variety of used cars. You can sign up for alerts on recalls and necessary maintenance reminders to make sure your car is in tip-top shape. The accompanying mobile app receives strong reviews from users.

    • Helpful filter options: Filter CarFax’s selection of vehicles by year, make, model and additional features to help you find the right car.

    • Free vehicle history report: This detailed history report, CarFax’s most famous offering, lets you know just about everything about your car, from damage history to prior owners to warranty information.

    • Keep track of what your car needs: With CarFax, you can sign up for alerts on recalls, find reliable service shops near you and stay alert on when your car needs maintenance.

    • Filter by owner history: With CarFax’s filters, you can opt for a car with no accidents or a car with just one previous owner.

    • Highly rated mobile app: CarFax’s mobile app can help you find a used car or search a vehicle’s history right from your phone.

    by Emma Simon ConsumerAffairs Research Team

    As a member of the ConsumerAffairs research team, Emma Simon is dedicated to creating accurate and valuable content that helps consumers make difficult decisions.

    Carfax Company Information

    Company Name:
    Carfax
    Website:
    www.carfax.com