First Star Cars Sales Reviews
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About First Star Cars Sales
First Star Cars Sales sells used imported and domestic vehicles from brands like Ford, Honda and Nissan.
Visit www.firststarcarsales.com
First Star Cars Sales Reviews
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- Financial relationships do not influence whether we publish a consumer review.
Reviewed Oct. 8, 2026
⭐ 1 STAR | WORST CAR DEALERSHIP EXPERIENCE EVER! I WOULD NEVER RECOMMEND FIRST STAR CARS SALES TO ANYONE! This has been one of the absolute worst experiences I’ve ever had with a car dealership. In my opinion, this company cares more about squeezing every possible dollar out of its customers than treating people fairly. I was only ONE payment behind when they repossessed my vehicle without giving me advance notice. I ended up having to pay $2,500 in random fees just to get my own car back. After continuing to make payments and working with them, they repossessed my vehicle AGAIN when I only had approximately $1,000 left before it was completely paid off! Now they’re demanding another $800 in towing fees.
How does a customer get this close to paying off a vehicle and suddenly face all these additional charges? The fees have been outrageous, and I feel completely taken advantage of. It also took this dealership SIX MONTHS to provide my license plate! Six months! That alone should tell you something about the customer service I experienced. Another issue was the inconsistent fees. The daughter initially charged me an extremely high fee, only for her father to later tell me she wasn’t supposed to charge that amount. He then allowed me to pay a smaller fee. So why was I charged that excessive amount in the first place?
The situation got even worse when I decided I no longer wanted the vehicle. I made it clear that I wanted to retrieve my personal belongings instead. However, items from inside my vehicle were missing, and I am extremely upset about how my property was handled. The vehicle had 186,899 miles and a SALVAGE TITLE. I am concerned about its condition and how it may be represented to another buyer if it is resold. I tried working with this dealership, communicating with them, and making my payments. Instead of feeling valued as a customer, I felt like I was being financially drained at every opportunity.
My experience with First Star Cars Sales has been nothing short of a nightmare. The repeated repossessions, excessive fees, license plate delays, inconsistent charges, and issues involving my personal belongings have completely destroyed my trust in this business. PLEASE DO YOUR RESEARCH BEFORE BUYING A VEHICLE HERE! Get every fee in writing, check the vehicle’s title history, keep every payment receipt, and read your contract carefully. I would NEVER purchase another vehicle from this dealership, and I would NEVER recommend them to anyone. Customers deserve transparency, fairness, and respect!
First Star Cars Sales services
As of publishing, First Star Cars Sales operates solely as a dealership and offers no additional services.
First Star Cars Sales return policy and guarantees
While First Star Cars Sales doesn’t specify a return policy, some used car dealerships may offer a limited return policy on used vehicles. This lets you return the car within a short period. Not all dealerships offer this kind of return policy, though, and those that do may have conditions.
Make sure to review your state’s lemon laws, which sometimes provide certain protections for buyers of used vehicles. These laws vary by state and typically outline criteria for any remedies available to the buyer.
First Star Cars Sales warranty options and providers
First Star Cars Sales doesn’t mention any specific warranty coverage.
You can work with an extended warranty company to get coverage on a used car.
First Star Cars Sales financing options
First Star Cars Sales offers dealer financing in the form of loans. The company has an online application, which you can fill out before you visit the dealership.
You also have the option of working directly with a lender to secure a personal loan to finance your car purchase.
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