Bev Smith Kia Reviews

Caitlin and all the team always take good care of me. She keeps me posted throughout the process. I always feel good taking my car there. Thank you Caitlin.

Adam (coach) was very helpful to my daughter and myself, answered all questions and didn't rush us at all. I will give him a 10.

I want to thank everyone at Kia, Nicki you have come a long way from school days, my name is James ** and I wanted to say hello to you, good going Nicki. Thank you again Pat ** for being such a big help. Thank you all, james **.

Everyone was very cordial and professional, everything was done in a timely manner. They were open very early, they explained everything that was going to be done to the car. Making the appointment on phone was a breeze and they were able to accommodate me from one day to the other.

Ken, the service technician went over and above to work with the extended warranty company to coordinate service for ac repair. He kept in communication exceptionally and I could not be more pleased. Tim, the service manager also went over and above coordinating with the extended warranty service warranty company. I want to thank them both. Ac is running perfectly now. Excellent customer service. Thank you Ken!!

I was greeted by a young salesman who was excited to his job and to be working for Kia Fort Pierce. After that the process, even though it took time was flawless and we achieved our goals of having a brand new Kia Telluride 2027 with affordable payments.

I visited the dealership for an oil change, and overall most of the staff were very friendly and professional. Unfortunately, my experience with Hernam in the office was disappointing. He came across as rude and dismissive. The music in the office was extremely loud and overstimulating. I politely asked if the volume could be lowered or if it was normally kept that loud. Instead of responding professionally, he gave me an attitude and acted as though there was no issue. I even asked other employees, and while some seemed to agree that the music was very loud, nothing was done about it. There were also other customers who mentioned that the noise level was excessive, but I appeared to be the only one who formally raised the concern

Cory, my service advisor, was truly exceptional in meeting my car's needs. He kept me updated throughout the service and was very communicative and efficient. I would recommend Cory as my service advisor!

The employees there are terrific. Helping me set up my radio, they all went beyond helping especially Diana Ordonez. Thank you all from Coach, to the very nice gentleman in finance, just everyone. Very cordial.

All the employees we dealt with were 5 STAR starting and ending with Raymond who went above and beyond with everything especially with getting us started with KIA Access on our cellphone. Dealings with Deshawn and paperwork closure with Daniel were also 5 STAR. We love the Sportage.

My purchase experience was excellent. I felt no pressure from the salesperson (Cody **), and he was extremely helpful, knowledgeable, courteous and professional. He answered all my questions and supplied me with additional information about the vehicle I was interested in. He also followed up via text and email with any concerns or questions I had after purchasing. I could not be happier with my decision to buy from your dealership.

Everyone was very nice and professional. The only thing I didn’t care for was all the people standing out front when we pulled up. I felt like I was going to be overwhelmed with salespeople. Diana was very helpful with explaining how to work the display. If she wasn’t sure about a question she checked with someone more knowledgeable with that specific question.

John was my salesman and he was very nice, calm, and personable. This is the 3rd Kia I’ve purchased and I’m very happy on how the whole process went from start to finish. I knew what I wanted and wasn’t pushed to change my mind.

I recently purchased a Kia K5 GT from Bev Smith Kia, and I am quite pleased with my experience. The staff were welcoming and knowledgeable, which made the car-buying process smooth and enjoyable. They took the time to answer all my questions and even provided useful information about the vehicle's features. The Kia K5 GT itself is impressive, offering a blend of performance and comfort. The design is sleek, and the interior is well-equipped with modern technology. I appreciate the responsive handling and powerful engine, making every drive exciting. Overall, I had a positive experience at Bev Smith Kia, and I would recommend them to others.

Isaiah was very knowledge and extremely understanding and listened to what we had to say. He found us exactly the vehicle we wanted and provided great service. The whole process was seamless and we left very pleased. Would recommend him to everyone.

Angela was first-rate in taking care of my service. Thanks, Bev Smith for the service coupons. But I did miss the car wash. I will ask for Angela to be my service advisor next time.

Hi, purchase a new 2025 Kia K 4 GT on 1/1/26/. My salesperson was Heather, she was good and knew the car. But things went downwards from the second day owning it with only 30 miles. While driving the car was making this very strong rubbing or grinding noise. I check underneath thinking it was something hanging from the dealers prep/. Nothing there. Called Heather and was told to call service which I did. Took it in the next morning. Spoke to Tim at service. He took it out for a test drive. Heard it. Also it usually comes on about 20 mph to 35 mph/. It sounds like a possible rubbing sound/. Well Tim and Richard took it up on lift. Saw nothing and no sound/ but was told to return back on the next Thursday 1/16/26 at 8am/.

Have always received excellent service at this dealership. I have been coming here for 20 years and highly recommend this dealership. Their service department is very attentive making sure that your vehicle is properly up to date with maintenance. If you are looking to purchase a new vehicle or have service done on your car, I highly recommend this dealership.

Angela was great. This was my first time at the service side. I had an awesome experience. She made everything so easy from start to end. Angela went above and behind and gave updates on my vehicle as well. Highly recommended!! Thank you Angela and Bev Smith Kia in Fort Pierce.

The service was excellent, I had an appointment to have the service done and I was helped on time, Adam who was my advisor was excellent, explained in detail what they were going to do and when the work was done, he took his time to explain everything. I am very please with the service.

The purchase was quickly done and the finance director took the time to answer all of our questions and help us understand things we weren't sure about. He was very kind and courteous, as well as very informed and knowledgeable! I was and a still am very satisfied with everything.

James and Joe, really met my needs in purchasing this vehicle. Joe was very professional and knowledgeable. I feel it is worth the sacrifice to pay a little more than I expected but I'm very happy with my purchase. Would recommend it to my friends. The dealership was awesome and I'm looking forward for my first encounter with the service department. Thank you.

My 25 Kia K5 was great. Ricardo was very awesome and very patient. He also broke things down to my understanding and make sure I left satisfied! Ricardo Also made sure that I was comfortable with my payments. If I was to trade again in the near future I would definitely hit up Ricardo.

Car check engine light came on and noticed very little power being delivered. Set up appointment online... very next morning. 30 seconds after arrival we were approached by Caitlin... who was just awesome. Put our minds at ease, explained the warranty situation, put me in a Telluride and sent me on my way. About 4 days later, and again at the 7 day mark Caitlin called to give me status. By Day 7, the car was ready and retrieved. Awesome experience... set up nicely by a VERY "on'-point" employee. Kudos to your service center!!

We brought our vehicle in for an 10 thousand service. Adam our service advisor was extremely friendly and professional during this service event. He took the time to call, explain and recap the service upon completion. Bev Kia provided a much appreciated coupon to assist with the fees. We couldn’t be happier to have bought and have subsequent services completed at this dealership. Thanks again.

It was a great experience from beginning to end, and I am loving my new vehicle. It was easy and convenient. No pushy sales through the entire process. Love Bev Smith Kia! Will definitely be back for my next purchase! Thank you all so much! Would highly recommend to anyone.

Great service and care was provided by Katlain. She took care of me with a welcoming smile and kind words. Assistance with transportation back to my house and immediately notified when my vehicle was ready for pickup. No complaints. I’m a very well satisfied customer. I will most definitely be returning. Thank you again for taking care of me and my vehicle. See you soon

I’m a repeat customer with Angela. She was great as always and even had my vehicle washed which was very nice. I will be using her in the future for my next service appointment for an oil change and to get my radiator serviced.

The flap protecting the under car components is made very cheaply & doomed to break. Part not in stock & made a second trip for the actual work to be done. Work repaired. Service was friendly and professional.

It was very good experience. The staff and the manager who worked with me was pleasant, knowledgeable, and made me feel confident in what needed to be done. The car came back clean and was ready to be picked up promptly Overall A+ service. Bob

Brought my car in for recall work. They had previously ordered parts needed. I checked in with Angela and went to waiting room to wait for shuttle. Before shuttle arrived, I received a text that my car was ready!! Less than an hour total from drive in to drive out. That is truly exceptional service!! Will definitely be returning for all my service needs. Thank you Angela!!

Positive employees doing their jobs efficiently. I was provided an estimate for two tires and, at first, I thought overpriced but as I shopped online, I found the price reasonable because others did not disclose all the hidden charges and taxes.

Service advisor Cory was amazing! He went above and beyond, for sure. Will definitely be requesting him from now on. One of the vehicles I bought in needed extra work and Cory stayed on top of it, keeping me updated on the status of my vehicle the whole time. Very well spoken and professional.

Adam was amazing! I had a high need for this rim as I was moving to GA after I had an incident on the turnpike where my factory rim was bent (3K miles on the vehicle). He walked me through a very stressful situation and was there to help. Adam kept me updated through the process and was helpful till the end.

Excellent service experience. Angela, my service advisor, kept me informed along the way as the work was being performed. The work was done properly and to my satisfaction. I will return in the future for routine maintenance and any other work that needs to be performed. This is a continuation of the satisfactory performance that I've received on both of my Kia vehicles.

This was as painless as car buying could be. It was fast and professional, and Justin was excellent. My son loves his K4. Thank you to the Bev Smith Kia team. The car walk through G the end was great. I’m sorry I don’t remember her name, but she was super friendly and helpful.

I traded my 2024 Kia for a 2025 Kia. This is my 7th Kia so far. The buying experience is always excellent at Bev Smith Kia. Pat ** was the sales representative. He was super friendly and very knowledgeable. He was very happy to spend the time to make the buying experience a wonderful experience.

I bought a used Kia Forte from Bev Smith Kia in Jan 2025. On Feb 18 I got a "trouble light" indicating my upper brake light wasn't working. I made an appt online and got an appointment for the same day. The issue was handled quickly and fairly. It was just a burnt out bulb. My agent Celine ** was friendly and helpful and even looked up my warranty to find out that I could get a second key as I really wanted it. I have nothing but positive thoughts about the experience. I am 100% satisfied.

Adam "Coach" ** was my service advisor on 02/14/2025. He was explained the services needed and went over all the paperwork with me. He showed me so much respect, he helped me out of and into my car with my walker, he was super nice! I hope to continue to have him as my service advisor.

The whole team at Bev Smith was amazing!! But our salesman Jake was the best salesman I have ever had!! Felt like I was buying from family!! This was definitely one of the easiest car buying experiences I’ve ever had. Minimal haggling, got what I wanted for my trade-in, they helped me download the app, went over all the options in the vehicle, wanted me to feel knowledgeable before I left the showroom. Will definitely come back here to buy! Especially if Jake is there!