Bev Smith Kia

My experience with Bev Smith Kia, especially the Certified Sales Consultant, Carlos ** was extremely good. We spoke to Carlos ** on the phone first, he went above and beyond expectations by looking for the color vehicle I was interested in. Once he located several vehicles, he called us to let us know that there were some available that he could get even though they didn't have one in stock. He made an appointment for us to bring our trade-in to be inspected before they could get the color I wanted.

BEV SMITH KIA has the most awesome customer service. My sales rep and his trainee are two amazing employees. They were both extremely knowledgeable regarding the Kia products. I recently brought my best friend Barbara ** of over 30 years to Bev Smith where she purchased a vehicle. A month later I went to Bev Smith Kia and purchased the Kia Sportage. My sales team was so wonderful that I talked my boyfriend Stevie ** into purchasing a used 2018 Dodge Ram from Bev Smith.

I want to share my experience with Kia and the amazing customer service that I am receiving from Aaron. He is a great communicator, kind and goes the extra mile. I have not met him in person but that hasn’t stop him to reach and stay in constant communication with me via phone or email. If you have a single survey for employees, I will be more than happy to fill it up. Aaron’s customer service and the Kia family will be recommended by me and my family. Please reach out if you need further details about Aaron.

This experience has been the most fun that I’ve ever had purchasing a car. From the time I walked into the door so the time all the salesman screamed and shouted congratulations at the end it was great. And on top of that I got a great car and a good deal. Highly recommending you guys to everyone. I don’t need a reason. My salesman Pat is fantastic knowledgeable sense of humor. It was Harley and Seven got me in and out of the door as quickly as possible.

One of the struts that hold up the rear hatch broke completely off the body of the car. When I stopped at Bev Smith Kia, Frank, the service manager, quickly determined that the repair was still covered by warranty. He made arrangements for me to have it repaired the next day. The Toyota body shop could not fix it, but Logan, one of the service techs at Kia, was able to repair it like it came from the factory. Great work and service! Thanks to Frank and Logan, I was back on the road with no charge that day, and you even washed my car.

My service representative is the best. I feel I can trust him and he is always friendly and on top of what is going on. You have spoiled us with the car wash, I was disappointed your car wash was down. That is a great plus you offer and like I said, you spoiled us!

I purchased this car for my daughter. The sales rep, Daythan wasn’t pushy and was very helpful with the car buying process. The finance team were very resourceful helping me to get an incentive and the best interest rate for my loan. There was technological specialist that went over all of the features making sure I knew how to use them. Overall it was a great experience and I will definitely return to get my son a car in a year.

I had the privilege of having Dyshean ** as my sales professional. He was very thorough, courteous. Could not ask for better service. Also Carlos ** was amazing and friendly, courteous service. Very knowledgeable on explaining all of the things about the Telluride. Also, credit goes to some gentleman named Dave that helped Mr. ** in explaining the process of a leased vehicle. All of the staff at Bev Smith Kia were amazing customer service.

Petra was amazing professional friendly. Answered all of our questions. She is an asset to your company. We had an easy experience. She made sure we had a ride home and pickup when our car was done. Hope to get Petra again if we need to have anything done to our car again.

Our salesman Ramon was amazing! He was super helpful with any questions we had and he went out of his way to get us the vehicle we wanted. All the other salespeople that were there were extremely friendly and seemed truly excited for us. Paperwork and finance were quick. Overall it was a very good experience.