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DriveNow Wichita Reviews

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About DriveNow Wichita

DriveNow Wichita sells used imported and domestic vehicles from brands like Chrysler, Dodge, Ford, Infiniti, Nissan and Ram. The dealership offers financing for buyers with various credit scores. It also provides trade-in sales tax credits on some vehicles. DriveNow Wichita was founded in 1989.

Visit www.drivenowmidwest.com

Company information

Address
4611 S. Broadway, Wichita, KS 67216

Phone
316-524-8000

Website
https://www.drivenowmidwest.com/

Hours of operation
Monday: 9am - 6pm
Tuesday: 9am - 6pm
Wednesday: 9am - 6pm
Thursday: 9am - 6pm
Friday: 9am - 6pm
Saturday: 9am - 6pm
Sunday: Closed

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DriveNow Wichita Reviews

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    Our review standards

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    • We require contact information to verify reviews come from real customers.
    • Financial relationships do not influence whether we publish a consumer review.
    Page 1 Reviews 0 - 40
    Customer ServiceSales & MarketingBillingHonesty & Transparency

    Reviewed Feb. 17, 2025

    They lied to me about how much they sold a car I financed through them. I had the car for 2 years, perfect payment history but then came a hardship so I called them to return the car because I could no longer afford it. They sent a letter stating that the 2013 GMC Acadia SLT was sold for $1000. Went to car lot to find out they are selling it for more than 10 thousand. Watch out. This place will scam you.

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    Customer ServiceContract & TermsPunctuality & Speed

    Reviewed Jan. 24, 2025

    I am extremely disappointed with my recent experience at DRIVE NOW INC-WICHITA. After my vehicle was repossessed, I was informed of the amount I needed to pay to redeem it, which I promptly paid in full as agreed. However, despite fulfilling these obligations, the dealership has repeatedly delayed returning my car, citing vague reasons such as mileage and needing "more time" without providing a clear answer as to when I can get my vehicle back.

    I have asked multiple times if there is anything else I need to do or pay, but no clear response has been given. It's been 6 days since I met their redemption requirements, and they are still withholding my vehicle. This has caused significant hardship, including preventing me from working, as my car is essential for my livelihood. To me, this reflects poor customer service and potentially unethical business practices. When customers meet the terms of their agreement, a business should promptly fulfill its own obligations. This experience has only left me frustrated, financially impacted, and without a resolution in sight. I urge management to prioritize returning vehicles to customers who have met their contractual obligations and to communicate more clearly to avoid future situations like this. I hope to see better accountability from this business moving forward.

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      Inventory

      DriveNow Wichita is a used car dealership. The company sells a range of used vehicles. Availability of makes and models changes throughout the year based on inventory. Its stock includes some of the following makes as of publishing:

      DriveNow Wichita services

      As of publishing, DriveNow Wichita operates solely as a dealership and offers no additional services.

      DriveNow Wichita return policy and guarantees

      While DriveNow Wichita doesn’t specify a return policy, some used car dealerships may offer a limited return policy on used vehicles. This lets you return the car within a short period. Not all dealerships offer this kind of return policy, though, and those that do may have conditions.

      Make sure to review your state’s lemon laws, which sometimes provide certain protections for buyers of used vehicles. These laws vary by state and typically outline criteria for any remedies available to the buyer.

      DriveNow Wichita warranty options and providers

      DriveNow Wichita offers a 24-month/24,000-mile limited warranty.

      You can also work with an extended warranty company to get additional coverage on a used car.

      DriveNow Wichita financing options

      DriveNow Wichita allows you to finance a vehicle through a loan. The company has an online application, which you can fill out before you visit the dealership.

      You can also finance your car purchase by working directly with a lender to secure a personal loan.

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