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Drive Time Auto Sales

Drive Time Auto Sales Reviews

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About Drive Time Auto Sales

Drive Time Auto Sales offers used imported and domestic vehicles. Its inventory includes brands like Chrysler, Ford, GMC, Mercedes-Benz, Nissan and Ram.

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Company information

Address
1625 Dekalb Ave., Sycamore, IL 60178

Phone
815-467-7375

Website
https://drivetimecenter.com/

Hours of operation
Monday: 9:30am – 7:30pm
Tuesday: 9:30am – 7:30pm
Wednesday: 9:30am – 7:30pm
Thursday: 9:30am – 7:30pm
Friday: 9:30am – 7:30pm
Saturday: 9:30am – 6pm
Sunday: Closed

Drive Time Auto Sales Reviews

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    How do I know I can trust these reviews about Drive Time Auto Sales?
    • 4,593,216 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
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    Customer ServiceSales & Marketing

    Reviewed Nov. 21, 2024

    I was initially pleased with the vehicle, but they sold me a LEMON! When I first got the vehicle, the clock was not working, and the gas door would not close properly. I called and spoke with the salesperson at DriveTime, who told me to have the vehicle placed on a diagnostic machine. We were only talking about the gas door and the clock at this point. Shortly after, I noticed something hanging from my truck. I took it to two different places, where I was told it was the water guard. They advised me to call the dealership to have it replaced, which I did. However, I was told I didn’t need the part. They informed me that they didn’t have the part but recommended I take it to a nearby shop to fix it cheaply. This all happened within my 30-day warranty period. The claim that I was asked for pictures is false was never asked for anything. Instead, I was brushed off and directed to a no-name shop because DriveTime did not want to fix the issue!

    Additionally, the wrong tires were installed on my truck. I was told the tires were brand new, yet I ended up with three flat tires that blew out on the freeway, putting my life in danger. I had no choice but to pay for new tires myself. They would rather I would have driven on the rims or died. I was not offered any reimbursement. Instead, I was told that an investigation would be conducted with no guarantee of approval.

    The bottom line is that the tires provided were too small for the truck, which jeopardized my safety. DriveTime responded that they cannot offer reimbursement which I told them was unacceptable. If I had died on the freeway because of your negligence, then what? I told them that i8 thought this was a reputable company to purchase a car from. The advertisements seemed honest and legitimate, but in reality, they sell people lemons, misrepresent vehicle conditions, and fail to consider the inconvenience caused to buyers. I demanded a reimbursement for the issues caused by their negligence and dishonesty. The way I am being treated is utterly ridiculous, and I want to make others aware of my experience.

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    Inventory

    Drive Time Auto Sales is a used car dealership. The company sells a range of used vehicles, but availability may vary depending on when you shop at the dealership. Its inventory includes some of the following makes as of publishing:

    Drive Time Auto Sales services

    As of publishing, Drive Time Auto Sales operates solely as a dealership and offers no additional services.

    Drive Time Auto Sales return policy and guarantees

    While Drive Time Auto Sales doesn’t specify a return policy, some used car dealerships may offer a limited return policy. Not all dealerships offer this kind of return policy, though, and those that do may have conditions.

    Make sure to review the lemon laws in your state, which may provide certain protections for buyers of used vehicles. These laws vary by state and typically outline criteria for any remedies available to the buyer.

    Drive Time Auto Sales warranty options and providers

    Drive Time Auto Sales doesn’t outline its warranty coverage.

    » THIRD-PARTY COVERAGE: Best extended auto warranties

    Drive Time Auto Sales financing options

    You can finance a car from Drive Time Auto Sales through loans. The company has an online application, which you can fill out before you visit the dealership.

    » FIND YOUR OWN FINANCING: Personal loans

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