DriveTime Reviews

I saw a vehicle of interest online. I was called the next business morning. Asked a few questions and told I could go to my appt at 12. I went and could not make up my mind which vehicle I wanted. I test drove 4 of them. It was SMOKING HOT outside. Lee my sales rep never broke a sweat, I was about to die. It was so hot. Lee, was just absolutely phenomenal. Answered our questions and if she didn't know she said let me look. That girl worked hard and patiently. She never got frustrated. It was now 5:55pm and my mind was still wondering which one to get. Lee didn't even take a lunch break.

I first would like to start off by saying thank you DriveTime for making this the easiest/best car buying experience I've ever had. Next I would like to say Emily out of Raleigh NC was so awesome. Even after I told her that I wanted a particular car out of Gastonia, she still treated me as a valued customer and is very professional. Her smile is infectious. Next Ayinde out of Gastonia, put the icing on the cake. He finished up the process in a professional and timely manner. He too has an infectious smile. If I can say anything...These 2 are 2 of the best sales people I've worked with out of numerous amount of car buying experience. They represent Drivetime in the best way. I wish them both much success and hope they grow with Drivetime. They deserve it!

My sales rep Elijah made the whole process easy for me to understand and just overall less of a headache, by going over all the numbers with me and by always taking his time to break down why I should look at getting one car vs the other car by checking the year and the miles. Also we did a check over of the car before filling out paper work to buy the car, he showed my all my options that I could look at as far as how much I had to put down for my down payment amount. The whole process left me feeling confident that I made the right choice in who I was buying a car from, also he helped my set up the payment app so that I don’t miss out on my monthly payments and also help me set up to the jack system that is on the car so if anything happens at the car, I can track my car! Overall a 10/10 would recommend go to Elijah. He was great.

My wife and I had an outstanding experience with DriveTime, especially working with Allen! From the moment we walked in, he treated us with kindness, respect, and professionalism. He took the time to listen to our needs, answered all of our questions, and made the entire car-buying process smooth and stress-free. Allen went above and beyond to help us get into a reliable vehicle, and we truly appreciate his patience, honesty, and dedication. He made us feel valued throughout the entire process and worked hard to find the best option for our family. If you're looking for excellent customer service and a team that genuinely cares about helping people, we highly recommend DriveTime and ask for Allen. Thank you, Allen, for making this such a positive experience. We couldn't be happier with our new car!

I was very pleased with my experience at Drive Time. Elliot was very helpful and showed himself to be very honest and direct about every aspect of the process of purchasing a vehicle. He not only answered all of my questions but offered information that I needed to know but was unaware to ask. My credit wasn't outstanding and yet he went to great means to help me purchase my dream car. Unlike other dealerships I went to where I was told to save a few thousand dollars for a down payment and come back, He worked his magic and I was able to purchase without a down payment and with positive effort on his part I drove off the lot in my new Chevy Malibu LT the car I've have been wanting for years. I looked for this car for a year and a half to find what I was looking for and Drive Time was the only one to make it happen. I recommend them highly!!! 5 *****

My sales brad Henderson was the greatest. He made my experience wonderful. I wouldn't have bought a car if it wasn't for him.

I had a wonderful experience with Drive Time. It was a quick and painless car buying process. Smoothest vehicle purchase I’ve ever had. Would highly recommend drive time to anyone looking to purchase a vehicle!

Everybody there was amazing. The first lady (I can't remember her name) mentioned being knew. I would have never guessed that, she seemed to know her stuff like she had been there forever. Her and Elijah were very informative and helpful with everything.

Very nice & helpful. Got a nice car for a low down payment.

I would like to thank John. He was a very good salesmen and very respectful of your time. The experience was great. This has nothing to do with John. It could be a company thing but no one should ever ride away without a full tank of gas. But I would do it all again. Thank you John for all your work and dedication.

They went above and beyond of making me more than a number, treated me like family.

Jashonna is the best. She was so helpful and she made the process smooth and easy.

I had the car for 2 days. The engine light came on. The steering wheel would not turned, I bought a lot of car. This never happened to me. They give me another vehicle and hopefully no problems. I had it for a day.

It was fast. He was good at explaining how everything worked.

I had a wonderful experience purchasing my Hyundai Santa Fe at Drive Time. Nakola was very knowledgeable and explained the process from beginning to end. She was very kind and sweet! She made sure I knew everything about my vehicle before I signed any paperwork or submitted any payment! If I am ever in need of another vehicle, I will definitely go to Drive Time. I will refer all my family and friends to Drive Time. Thank you.

Nichole was very pleasant and helpful. She made getting the car we wanted relatively easy. Considering my current credit standing, payments were reasonable. Overall, it was a good experience.

Brian was amazing. His customer service was greatly appreciated. Made the process easy and enjoyable.

Very fair priced and everyone at DriveTime Stone Mountain is a professional.

This was a great experience by Danni. She was the most pleasant and patient young lady. (I don't have a lot of patience.) She made this car buying experience pleasant.

Very good experience. Will highly recommend for others.

ABSOLUTELY FANTASTIC, QUICK, WONDERFUL SERVICE FROM EVERYONE THERE!! WILL TRULY RECOMMEND ANYONE I KNOW!!

Worse experience ever (morrow location). The sales guy/ finance guy was rude, very disrespectful. I will not ever shop there ever again and I definitely will not recommend anyone.

Was treated very well and I would tell everyone to go and see the service that you guys give all their customers and are very helpful.

My experience at Drive Time (FTW) on September 19th 2026 was AWESOME, and Salesperson Joseph ** was AMAZING too! I was referred by my sister Stephanie **, she bought a 2023 Chevrolet Equinox for this location a couple of years ago and she suggested check it out. It was my first time purchasing from DT, and I got a 2025 Hyundai Elantra... I really like it so far... Thanks again for the EXCELLENT Experience!!!

Quinton and Josh were so helpful and made it smooth!

Personnel very professional and courteous from the beginning.

I feel as if they took their time with me. Let me test drive every car I wanted to until I found the right one. I will be coming here for all my car needs. Thanks Kendal for making my DriveTime fun.

Great experience. Austin was the best and helped me with everything and answered all questions. Smooth transaction all the way through.

I am so very grateful that your dealership gave me a second chance of owning a vehicle again. I had been to multiple dealership is that conglomeration of East Las Vegas and after many rejections due to my low credit history and not having a cosigner to share the responsibility. I felt a little more respected with the way I was treated at your dealership when I went shopping there. A great salesman has his stuff together and knew exactly what to do to get me into my new car with no hassle or delays. Thank you again for putting a favorable image on car buying reputation. I will recommend you to everyone I know or meet in my travels along life's highway.

I had a great experience purchasing my vehicle from DriveTime! From start to finish, the process was smooth, easy, and stress-free. My salesperson, Ayeshia **, was absolutely amazing. She was friendly, professional, patient, and made sure I understood everything throughout the process. She truly went above and beyond to make my car-buying experience a positive one. I’m very happy with my vehicle and grateful for the excellent customer service I received. I definitely recommend DriveTime, and especially Ayeshia, to anyone looking for a vehicle!

Very pleased with the service and I’ll recommend anyone to you guys.

I received excellent service at DriveTime. The young lady that helped me was helpful, professional and made my husband I feel at ease. I will recommend you to anyone who need a car.

Our experience at the Drive Time dealership was better than expected. From the time of reception to the closing process everything was very fluid. Mr. ** was impressive as we observed him managing a few clients simultaneously, and closed the sale. We have recommended Drive Time to family and friends.

The sales person Adaria ** was amazing. She was patient and accommodating. She offered us several opportunities to test drive several vehicles. We had planned on visiting other car dealerships later the next day but after we spoke with her and did a test drive with the blazer, we decided to buy it that day. We had several questions the next day and she answered them all. She is a perfect employee and the interacts with the others that work there well…

Went to drive time to get into a 3rd row and they got us in one that night. Very professional and seemed to love their jobs and takes pride of their vehicles and taking care of their customers, they even got with our sense of humor. We left happy and taken great care of of they made the process smooth, easy, and understandable. They went over the in and outs fully.

Nate was awesome and great to deal with.. some of the cars weren't so great, flat tires, inside could have been cleaned up. The car we chose is amazing, low miles, clean.

Great service, Daniel was a great help with getting me in the truck I wanted. Any way he could even held it for me for a few hours till I came back ready to purchase. Thank you so much. I needed transportation to work even right after having a accident and they made it happen!

I started this process a few months ago and DriveTime stuck with me the whole time. Great customer service and special thanks to CJ.

Was supposed to get $500 of the purchase but just now noticed they only give me $100 off. Not happy at all.

Amazing experience yesterday at Drive Time West Palm Beach location. Harrington and Nicole were both very helpful and knowledgeable. I would recommend this location to anyone looking for a vehicle.