DriveTime Reviews

So I had been debating buying a new car for a while, And this last week has forced me into it, but that being said, I started looking for cars and my credit isn't the greatest or the worst but I still needed a car with a low down payment to get me started. So I found Drive Time, I did the prequalified to see if I qualified and I did and I couldn't believe the low down payments were really that low, but it was!!! I made an appointment for and went down there and spoke with Gabriella. She was fantastic, They greeted me when I walked in the door and I signed in and took a seat, Gabriella came over and introduced herself and told me she would be there soon she was finishing up with another couple and she would be done soon. When she came to get me she had the car ready that I had chosen to test drive ready to go no waiting, she handed me the keys and I went out.

I finally had the car I've always wanted, it was perfect. All the features I wanted, the size I needed for my family, AND it was a beautiful, bright red. Unfortunately, it was not meant to be. 30 days after my purchase, while on my way to the grocery store, someone hit me. Listen, I don't have a lot of money, I was pushing it with the new car, but I really worked hard and wanted it. I knew this process of totaling out my new baby and getting the loan (of which I have yet to even make my first payment) paid off.

I walked in on Saturday afternoon after going online n getting approved. I was met by Enrique he asked me what I was looking for so I let him know what I saw on the site and what I wanted. He let me n my husband go for a test drive. After getting back we started all the paperwork but unfortunately I left without my new car BC of no fault of the dealership I didn't bring everything I needed.

I love this place. I filled out my application online and had a call the next hour and was happy that they set me up with an appointment and then I had some questions and the manager called me and answered all my questions and concerns and he told me what my down payment was and my monthly payment would be and he hit it right on the first try and they are up front and honest about anything they tell you and they treat you like family. Only thing was in the car lot for a while but it was a good experience just I drove a long way to get the car I wanted and it was there and got me in my new car when no one else could. They do everything to get you in the car you want and the down payment you want, if not they try so hard and they promised me I would drive off the lot with a car and I did just that. The staff is very nice and respectful and they take care of you. Free coffee, water, cookies while you wait.

It was a wonderful buying experience typical of the time it takes to get a car. We were there for about 3 and 1/2 hours. Belinda was wonderful. We went to the one out on McKnight Road in Pittsburgh Pennsylvania. The only problem that I would have to say needs to be addressed was I did give her my pay stub and my pay situation which is the most legit job I've ever had LOL. But apparently the pay stub looked phony to them and I put my money on a prepaid card even though I do have a bank account and I do that for personal reasons, but the financing company really gave her a hard time about proving my pay stub and that it was actually going on my card which we had proof of but they wanted her to jump through all these hoops and cut and paste certain parts of the bank statement and I use Bluebird by American Express.

Best car buying experience I have ever had. I worked with Josh at the E Las Vegas lot. It's nice to work with the same person start to finish and Josh was great. Next time I am in the market to buy I will definitely be coming back, customer for life.

Caleb helped me when I walked in. He was nice, professional, patient and asked all the right questions and helped me get into something affordable. He didn’t make me feel pressured to get into a vehicle that I wouldn’t like or out of my price range like they do at a lot of car lots. He was thorough in going over all of the details of the add ons and the contracts. I changed my mind to switch to a different car and when I went back the staff was helpful and very efficient in making it a quick painless process. Definitely recommend 5 🌟.

I had an absolutely AMAZING experience at DriveTime in Eastpointe, Michigan, and it was all because of James **. From the moment I walked in, James treated me with respect, patience, and genuine care. He didn’t rush me, didn’t pressure me, and made sure I understood every step of the process. Buying a car can be stressful, but James made it smooth, comfortable, and even enjoyable. He listened to what I needed, worked hard to get me approved, and went above and beyond to make sure I left happy and confident in my purchase. James is professional, honest, and truly dedicated to helping people succeed. If you’re looking for someone who will fight for you and make the process easy, ask for James ** at DriveTime Eastpointe. I highly recommend him to anyone looking for a vehicle! Thank you, James, for an unforgettable experience! 🚗✨

It wasn’t a hassle at all. It was very easy and simple. I wasn’t there longer than I thought. The process was easy and simple and I was on my way with my new riot. I really thank and appreciate Drivetime for sticking with me every step of the way.

I’ve had this car for quite a while, and even when I was making every payment on time, the payoff balance barely changed. The car was already overpriced, but I was desperate and needed transportation. Looking back, this was a predatory sale. After a full year of payments, I still owe over $18,000 on a 2018 Hyundai Elantra, which is completely unreasonable. On top of that, my daughter’s car broke down just days after she bought it. The repairs were covered under warranty, yet they were refused. We couldn’t afford the repairs out of pocket, so she had no choice but to stop paying on the vehicle.