DriveTime Reviews

My sales rep Elijah made the whole process easy for me to understand and just overall less of a headache, by going over all the numbers with me and by always taking his time to break down why I should look at getting one car vs the other car by checking the year and the miles. Also we did a check over of the car before filling out paper work to buy the car, he showed my all my options that I could look at as far as how much I had to put down for my down payment amount. The whole process left me feeling confident that I made the right choice in who I was buying a car from, also he helped my set up the payment app so that I don’t miss out on my monthly payments and also help me set up to the jack system that is on the car so if anything happens at the car, I can track my car! Overall a 10/10 would recommend go to Elijah. He was great.

My wife and I had an outstanding experience with DriveTime, especially working with Allen! From the moment we walked in, he treated us with kindness, respect, and professionalism. He took the time to listen to our needs, answered all of our questions, and made the entire car-buying process smooth and stress-free. Allen went above and beyond to help us get into a reliable vehicle, and we truly appreciate his patience, honesty, and dedication. He made us feel valued throughout the entire process and worked hard to find the best option for our family. If you're looking for excellent customer service and a team that genuinely cares about helping people, we highly recommend DriveTime and ask for Allen. Thank you, Allen, for making this such a positive experience. We couldn't be happier with our new car!

I was very pleased with my experience at Drive Time. Elliot was very helpful and showed himself to be very honest and direct about every aspect of the process of purchasing a vehicle. He not only answered all of my questions but offered information that I needed to know but was unaware to ask. My credit wasn't outstanding and yet he went to great means to help me purchase my dream car. Unlike other dealerships I went to where I was told to save a few thousand dollars for a down payment and come back, He worked his magic and I was able to purchase without a down payment and with positive effort on his part I drove off the lot in my new Chevy Malibu LT the car I've have been wanting for years. I looked for this car for a year and a half to find what I was looking for and Drive Time was the only one to make it happen. I recommend them highly!!! 5 *****

Bob was great! The problem is, when you have a customer who had very limited options for a place to buy a car BECAUSE of his credit, and you basically have to pay for the vehicle TWICE (not anyone's fault but my own) you'd think that they would at least make sure ALL of the fluids are filled (engine oil) and or letting the customer know where to find the wheel lock key (never found)... No problem, because I work in the industry. Now this is the first review I have given in my life as well as that was the biggest purchase in my life. Just saying if someone has to go to you to buy a car, make the experience as it was like I had good credit, you know like when going to a Manufacturing dealer. Maybe this is now everything works, idk. I would absolutely go back and see Bob, though!

Yesterday I had outstanding experience of great customer service. Starting from the top of the company which was manager Erica providing a follow up call to see if I had made to the store. Providing great input on the inventory of items that was on the parking lot. Once I arrived I was greeted with a smile and a handshake by salesman Michael **. He took is time to present the different options that was going to fit my liking within a car. Once I narrowed down my specific interest he laid out the last couple of options that was going fit my like. He gave me ample amount of time with no pressure while researching down to the specifics for each car. The paperwork process was very smooth. The manager Erica made sure all my questions were asked. I must say the facility was in A+ shape down to the restrooms and vending area. Please give this location of East Colonial Orlando 5 stars out of 5! Great Job!

Joe and Ted was very honest. They didn't give me the runaround. They were straightforward with me. Got me in and out fast. Very kind people. I recommend more people going back to them. They help me get into vehicle with zero down and I was very grateful that I actually went there through them there online and in person was the same and they was very nice and kind people.

The gentleman that assisted me is named Dave. He was very personable, he maintained a smile the entire time I was in his presence. He went above and beyond to get me in the perfect car for me, even when there were some hurdles that needed to be crossed. He cared so much so that he stayed an hour after closing to ensure that I left there with the perfect vehicle for my family. I would come back time after time, as well as, refer friends and family if I knew they would always get him as a sales associate. It earned my heart for him as a stranger to care so much.

The experience I had yesterday was great. I would recommend so many people to come to you guys. Rodney ** was awesome. I just wanna say thank you once again. It was a great opportunity working with you guys.

The salesman Victor was professional and kind and really did a great job listening to the needs of the customer. He made sure to show me multiple vehicles until I found the car I really liked and could enjoy.

Drove 3 hours to get a particular vehicle. Talked to someone that morning. Said nothing about it not being available to sell. But Loywanda was very helpful, helping us find a similar vehicle with less miles. Overall the experience was good.