Central Autohaus Reviews

  • 4,694,011 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

About Central Autohaus

You can buy used cars, trucks and SUVs from Central Autohaus. It carries imported and domestic brands like Acura, Genesis, GMC, Land Rover, Porsche and Volvo.

Central Autohaus Reviews

Filter by Rating

  • (1)

Popular Mentions

    How do I know I can trust these reviews about Central Autohaus?
    • 4,694,011 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Central Autohaus?
    • 4,694,011 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Customer ServiceStaff

    Reviewed July 2, 2025

    I am writing to formally document and express my extreme frustration with the experience I've had purchasing a vehicle from Central Autohaus. I HAVE FINALLY RECEIVED MY Plates and Have a legal vehicle on the road. As a customer who entered this transaction in good faith, expecting honesty, professionalism, and transparency, I can unfortunately say that those expectations were not met. This process has not only been confusing and financially unfair, but at times personally disrespectful and threatening. From the outset, I was told that the purchase price included all fees, and that I would not incur any additional out-of-pocket expenses. However, the reality was far different:

    *I was told the vehicle had one owner and no accidents. Yet, after the contract was signed, I was informed it had been in an accident and the bumper was replaced. This was not disclosed in advance.

    *The mileage listed was incorrect, which I informed Mo about on February 19.

    *I inquired about the condition of the tires and was assured they were "all set and good." However, the rear tires are bald and will not pass Massachusetts state inspection. I have Mo's response in Text if needed.
    *There is a cracked driver-side mirror causing a blinker malfunction.

    * There is also a bullet hole in the passenger side of the vehicle -- something that should have been disclosed immediately but never was.

    These issues were not disclosed before the purchase and significantly affect both the safety and value of the vehicle. I was misled about the vehicle's location, and even asked to lie to banks, stating I had the vehicle in my possession before I actually did. Upon delivery, the driver demanded $800 in cash before releasing the vehicle -- despite repeated assurances that delivery was included in the vehicle price. Under pressure, and not wanting to lose the truck, I agreed to split the cost. However, this expense was never disclosed or agreed upon. Perhaps the most disturbing part of this experience was the way I was spoken to. At one point, I was called a "trashy client" and threatened with physical harm. I'm a hardworking father of three, with two children in college -- I entered this transaction in good faith, and I expected the same from the business.

    Central Auto Haus presents itself as a dealership that prioritizes customer satisfaction, trust, and professionalism. In this case, that standard was not met. I have been a reasonable and cooperative customer throughout this process, and I have text and email documentation to support every claim I've made here. This has been one of the most frustrating and dishonest vehicles purchases I've ever experienced, and I strongly urge anyone considering a vehicle from Central Auto Haus to proceed with extreme caution. -- A Customer Who Deserves Better.

    Thanks for your vote!
    Loading more reviews...

    Inventory

    Central Autohaus is a used car dealership. The company sells a range of pre-owned vehicles, but availability may vary based on when you shop. Its inventory includes some of the following makes as of publishing:

    Central Autohaus services

    Central Autohaus exclusively provides car sales. It offers no additional services as of publishing.

    Central Autohaus return policy and guarantees

    Central Autohaus offers a buyback guarantee on select vehicles.

    The dealership doesn’t offer specifics on return policies. Some used car dealerships allow you to return a car after a short period. The terms and conditions vary by dealer, however. Because Central Autohaus doesn’t specify its policies, make sure to ask about guarantees and returns before you buy.

    Lemon laws, which differ from state to state, occasionally offer some blanket protection to those buying used cars. It’s a good idea to check your state’s regulations to see what kind of coverage you have.

    Central Autohaus warranty options and providers

    The dealership offers various warranties, including powertrain, bumper-to-bumper and component-specific coverage. Terms, duration and included services vary by warranty type and vehicle. Some warranties may come standard, while others are available for purchase.

    Central Autohaus financing options

    You can pay for a car from Central Autohaus through a loan. The company has an online application, which you can fill out before you visit the dealership.

    Another possibility is securing a personal loan to purchase your car.