Motors Northwest Reviews

04/21 monday I returned to Northwest Motors with the rest of my keys to my 2022 trade in. I told the salesman what had happened and was told that if it comes back on to let them know. 05/05-05/06 I have been in contact with Motors Northwest regarding check engine light coming back on and told them was coming in to get it looked at and it was the same code so clearly an problem exists and the loose gas cap was not it. 05/06 When I pulled in and walked in the door the salesman (Carl) was extremely rude. No greeting or anything, when I mentioned about getting the vehicle fixed, he ushered me out quickly. I was pointed and shown where their repair shop was and waited for someone from Motors Northwest to tell me what to do, after all this salesman told me the dealership would take care of it. I waited 15 minutes no salesman.

I finally went into repair shop and had to make numerous contacts at Motors Northwest to get vehicle looked at and the repair shop needed authorization to look at and diagnose. I talked with Mechanic and told him about the gas fumes coming inside vehicle and it was the same code as before. Mechanic sent over estimate to fix. Mechanic stated he ran tests and valve not opening which why fumes coming into vehicle. 05/07 I am now being told that Motors Northwest will NOT fix vehicle and not honoring their word, vehicle cannot be driven with the fumes coming inside. In 2 weeks since purchase I have driven a total of 150 total miles so obviously this was an issue before and looks like was hidden in order to sell vehicle.