Auto Mart USA Reviews
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About Auto Mart USA
Auto Mart USA sells used imported and domestic vehicles from brands like Cadillac, Genesis, Jaguar, Lexus, Porsche and Volkswagen. The company also performs battery services, brake services, diagnostic checks, oil changes and parts sales. Auto Mart USA was founded in 1983. The dealership is family owned.
Auto Mart USA Reviews
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- 4,531,752 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Updated review: July 20, 2024
They are repairing my vehicle with the correct part.
Original Review: June 5, 2024
They sold me a 2019 Ford Fusion Sport that started leaking puddles of oil the second day I had it. I immediately called them up to get it looked at. I brought it in and they said it was the oil pan and that they ordered a new one. I confirmed with the service department that they ordered the new model. The one that the vehicle was manufactured with was found to have issues with leaking. Ford has a Technical Service Bulletin stating to replace the oil pan with the new model if it begins leaking. After six months of the part being on back order, the dealership calls me and says they have one, and to come in to get it installed. I bring it in and wait 4 hours for the install, just to find out the installed the oil model oil pan. I asked the owner if they would order the new one like they said they did, and he started complaining about how much money he is losing be performing this repair. 6 months after the new oil pan was installed, the oil pain is leaking again.
Inventory
Auto Mart USA is a used dealership. The company sells a range of used vehicles, but availability may vary depending on which models have been traded in recently. However, its inventory includes some of the following makes as of publishing:
- Cadillac
- Genesis
- Jaguar
- Lexus
- Porsche
- Volkswagen
Auto Mart USA services
In addition to auto sales, Auto Mart USA also offers the following services:
- Battery services
- Brake services
- Diagnostic checks
- Oil changes
- Parts sales
Auto Mart USA return policy and guarantees
While Auto Mart USA doesn’t specify a return policy, many used car dealerships offer a limited return policy on used vehicles, also known as a "cooling-off period." This lets you return the car within a short period. Not all dealerships offer this kind of return policy, though, and those that do may have conditions.
Make sure to find out if your state has lemon laws, which provide certain protections for buyers of used vehicles. These laws vary by state and typically outline criteria for any remedies available to the buyer.
Auto Mart USA warranty options and providers
Auto Mart USA offers a six-month or 6,000-mile warranty on vehicles that are five years old and newer with fewer than 100,000 miles. As a general rule, most certified pre-owned cars come with roughly one year or 12,000 miles of additional bumper-to-bumper coverage from the manufacturer.
You can also work with an extended warranty company for additional coverage on a used car.
Auto Mart USA financing options
You can finance a car from Auto Mart USA with a loan. The company has an online application, which you can fill out before you visit the dealership. Capital One collaborates with Auto Mart USA to provide auto financing.
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