America's CAR-MART Reviews

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About America's CAR-MART

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America's CAR-MART has specialized in preowned automotive sales and financing services since 1981. The company operates in 12 states, providing flexible financing options for customers with varying credit profiles, ensuring accessible transportation solutions for its clientele.

Pros
  • Quick problem resolution
  • Affordable vehicle options
Cons
  • Poor vehicle quality
  • High interest rates

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America's CAR-MART Reviews

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    How do I know I can trust these reviews about America's CAR-MART?
    • 4,881,224 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
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    CoverageTechPriceMaintenanceBillingRates

    Reviewed May 16, 2026

    CarMart does offer low down payments. But big trap. One, the cars way overpriced. Cars may look good. But looks well. Anyway. I got my car from CarMart. Problem with it before it left. The lot two of the tires were bad. They did replace them. New cheap tires. Two, the front end of this car. They replaced the front left. Sturt. The. Carmart. Hd. It's in the shop. Making miss work. One got car back. Still not right on top of that. I just made a first car payment. We work with you. Mark what? A bunch of not truths. Then tell me make 300 more & said, "Is that okay?" I said, no. Then tell me, "Give them 200." On 2013. Chevy. Sonic. 8000 Dollars should be no more than 3000. The interest on their junk cars is stupid. I'm reporting this. CarMart in Wichita Falls, Texas to the Better Business Bureau here in Wichita Falls, Texas. My Thought. Don't buy Carmarts. On top of that, look behind the fence. All those cars you see. Guy works there told me. Bad engines and bad transmissions repossessed wonder why.

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    Customer ServiceTechPricePunctuality & SpeedMaintenanceStaffBillingRatesHonesty & Transparency

    Reviewed May 6, 2026

    I would not recommend CAR-MART even to my worst enemy. Sold me a car and refused to fix, lied about fix things, and when I wanted to exchange it our for something that was in my price range that didn’t have options. Asked for my funds back to go somewhere else and got begged and sold a false offer. Didn’t uphold company policy, I am 24 days late on a partial payment and spoke with them days prior they unlawfully repossessed my vehicle. Taylor Texas general manager Jose is a con and and money hungry. Very disrespectful and rude from the first day I stepped into the business doors. He smiles in your face then rude and no customer service skills when it’s time for guaranteeing customer satisfaction.

    Refuses to negotiate or wave the fees on something that should have never been repossessed. All so you can pay more fees! He is not a good fit for the company or business he does not care about the people just their money. And said he would send my contract and has yet to do so. Then proceeded to say do I need to circle it so you can see being very demeaning and unprofessional.

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      Customer ServiceSales & MarketingPricePunctuality & SpeedMaintenanceStaff

      Reviewed May 4, 2026

      You go to the lot and half the cars are either not working or they don't have a title yet to sale them but they have them on the lot for sale. They have no early pay off so you are stuck eating all the SO CALLED finance charges even when you try to pay the car off. All their cars break down within the first 2 weeks and to get one fixed with the car plan they force you to get you are out of the car for at least 2 to 4 weeks with no rental to help you get to work. They will screw you over in any way they can so RUN as far and fast as you can away from them.

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      Customer ServiceCoverageTechPriceRefunds & PayoutsMaintenance

      Reviewed May 2, 2026

      This is the worst place you can go to get a vehicle. DO NOT DO IT. The cars are auction cars that are bought and then marked up by 1000's of percent. They are subpar at best and you are automatically charged thousands of dollars for an engine warranty that they won't honor when things break down on the car. I was charged 15,000 dollars for a car that they paid 1600.00 dollars for. And when things started breaking, they would not fix anything on the car, even though I paid them 2500.00 for an engine warranty they won't honor. Nothing is ever covered, they tell me. The customer service is a joke. They just shrug and say, "Sorry there's nothing we can do." More rich vampires are taking advantage of the working class. Do not sign a contract with these people. Worst mistake I've ever made.

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      Customer ServiceSales & MarketingStaffBilling

      Reviewed April 30, 2026

      Car-mart in Brunswick GA is a good place to buy a car but just don't have a crisis. We just lost our house in the Brantley co wild fire 2026. I called them and told them we was having a hard time cause we lost everything our home and building and we still can't go back home yet the road still block. Anyway she she didn't say she sorry to hear that or nothing. She said she make a note on the account and said it due May 1. Anyway I took the money I had to use the little money I had to for this crisis we going through to pay the car payments. I thought they would just move it a month out. We already said we lost everything but it make me feel worser that it like they don't even care. All our other debt people understand and said they was very sorry to hear that. That mean so much to us when people says they sorry what we going through. Anyway it was good place to buy a car. Nice sales person.

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      Customer ServiceStaffHonesty & Transparency

      Reviewed March 27, 2026

      Not professional and lie to your face. They have people calling you that no one at the establishment has heard of. They hired a company to come pull my car and the driver harassed me all night and threatened me. He was very aggressive too the I felt as though he would try to harm me. I did call and report the incident but no one knew who he was. I was also told that the manager would call me and she did not.

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      Customer ServiceStaff

      Reviewed March 11, 2026

      Stay away from the location in Florence Alabama! Very rude GM and they will not help you in any way. There is another lady who works there as well. Her name is Shandy or something. I don’t understand how they have a job with the zero customer service they have!

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      CoverageSales & MarketingPriceStaffRates

      Reviewed March 6, 2026

      Jennifer was a Great Saleslady. The Sales Manager T explained Everything Excellently! I will be telling my friends about this place. The Car Is A Great Price as well! Jennifer also helped us with finding insurance!! Thank You Carmart

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      Customer Service

      Reviewed Feb. 24, 2026

      I would not advise anyone with any sense to buy from CAR-MART in Poplar Bluff Missouri. There initial customer service is awesome. They really will put you in a car. That being said the car's are usually high miles or been in an accident prior and have been rebuilt with little to no attention to detail. I personally purchased one vehicle which I continued to work on consistently from a month after purchasing to pay off. The other I attempted to purchase was returned the second day of ownership due to transmission failure. Majority of the time they provide no spare tire and their warranty is a joke. Please please don't purchase from them.

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      Customer ServiceContract & TermsPricePunctuality & SpeedBilling

      Reviewed Feb. 5, 2026

      I am writing to express my profound dissatisfaction with the service and overall experience I have received from America's Car-Mart since my initial purchase. Despite consistently fulfilling my financial obligations promptly and ahead of schedule, I have encountered significant challenges in receiving the level of service and adherence to commitments that one would reasonably expect from a reputable automotive dealership.

      From the outset, there have been recurring issues regarding services that were explicitly promised during the acquisition process. It is particularly concerning given the substantial financial investment I have made in the vehicle, which, in my assessment, far exceeds its market value. Such a premium cost naturally cultivates an expectation of exceptional customer support and comprehensive fulfillment of all agreed-upon terms.

      A recent incident particularly exemplifies this pattern of unmet promises. I was assured a final complimentary oil change as part of my agreement. Upon attempting to redeem this service, I was informed that too much time had elapsed, and consequently, the offer would not be honored. It is important to clarify that due to my remote work arrangements, my vehicle usage is minimal, meaning a routine oil change was not required until recently. Had there been clear, proactive communication detailing a specific timeframe or expiry for this promised service, I would have ensured its completion within that window. The absence of such critical information led directly to this unfortunate denial.

      This situation reflects a broader pattern where it appears necessary to escalate issues or formally complain to receive the expected service. This is an unsustainable and frustrating dynamic. My consistent dedication to timely payments should be reciprocated with unwavering commitment to your obligations. Given the severity and persistence of these concerns, I have also formally registered my experience with the Better Business Bureau. I sincerely hope for a comprehensive review of my account and a definitive resolution to these issues.

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      America's CAR-MART Company Information

      Company Name:
      America's CAR-MART
      Website:
      www.car-mart.com