Don Hattan West

Don Hattan West Reviews

About Don Hattan West

Don Hattan West sells new Chevrolet and Ford models along with imported and domestic used vehicles. The company also performs maintenance, oil changes, parts sales, repairs and tire services. Don Hattan West was founded in 1949. The dealership is family-owned.

Shop with confidence

Compare with top companies

Company information

Address
7800 W. Kellogg Drive, Wichita, KS 67209

Phone
316-202-6300

Website
https://www.donhattan.com/

Hours of operation
Monday: 9am – 8pm
Tuesday: 9am – 8pm
Wednesday: 9am – 8pm
Thursday: 9am – 8pm
Friday: 9am – 7pm
Saturday: 9am – 6pm
Sunday: Closed

Don Hattan West Reviews

Filter by Rating

  • (1)
  • (1)

Popular Mentions

    How do I know I can trust these reviews about Don Hattan West?
    • 4,591,400 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Don Hattan West?
    • 4,591,400 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Staff

    Reviewed Nov. 1, 2024

    Rehan ** aka Ray was awesome. He let me take 2 trucks home to get a feel for it and do more research on it before purchasing! He even got me more $ for My trade!!! Ray is awesome. Definitely go see him!!

    Thanks for your vote! Report
    Sales & MarketingPriceStaff

    Reviewed Sept. 9, 2024

    Do not bring your vehicle here for maintenance. They wanted to charge nearly $1000 for 2 cut wires, or $600 for repairing said 2 wires. They wanted to charge $500 for a transmission service, $350 for a power steering hose, $600 for transmission cooler lines, $500 for shock absorbers, nearly $125 to pull a tire, inspect, and re-mount it for a broken bead seal, and over $500 for a single O2 sensor that is in an easy to reach location. They also attempted a to swindle me, they had me sign for a single $175 diagnostic fee, but then gave me my signature next to TWO $175 diagnostic fees, and then claimed that they explained that there would be two when in fact they did not. I raised a stink about it and they backpedaled pretty quickly over it when I refused to pay something I didn't even know about.

    Diagnostics have always been a scam charge. I get it, pay for the equipment, but that equipment is paid off with 50 customers. Everything after that is 100% profit for the piece of equipment. But to charge TWO diag fees with the same visit? It's either that or they deliberately inflated the price because it was a fleet vehicle for work (which is why I'm not also uploading a receipt). My dad bought a car from them in the 90's.... I'm starting to think I know where my college fund went since they had him replace the engine and transmission more than once. Do not take your vehicle to these people.

    Thanks for your vote! Report

    Not sure how to choose?

    Get buying tips about Car Dealers delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Loading more reviews...

      Inventory

      Don Hattan West is a new and used car dealership. The company’s new inventory of cars, trucks and SUVs includes Chevrolet and Ford. 

      The used vehicle selection from Don Hattan West depends on when you shop at the dealership.

      Don Hattan West services

      In addition to auto sales, Don Hattan West also offers the following services:

      • Maintenance
      • Oil changes
      • Parts sales
      • Repairs
      • Tire services

      Don Hattan West return policy and guarantees

      Don Hattan West does not mention any specific return policies or guarantees on its website. Some dealerships offer a limited return policy for new and used vehicles, which lets you return the car within a specified period if you’re unsatisfied. This period is usually short, often ranging from a few days to a week.

      Not all dealerships offer this kind of return policy, though, and those that do may have conditions; normally, the car must be returned with limited mileage and no damage to the vehicle. You will need to ask Don Hattan West about the dealership’s specific return policy or guarantees.

      Don Hattan West warranty options and providers

      Don Hattan West offers a 30-day/1,000-mile limited warranty and a lifetime powertrain warranty on all new vehicles.

      You can also get extended coverage from Chevrolet or Ford.

      » NEED ADDITIONAL COVERAGE? Best extended auto warranties

      Don Hattan West financing options

      You can finance a car from Don Hattan West with a loan. The company has an online application, which you can fill out before you visit the dealership.

      » FIND YOUR OWN FINANCING: Personal loans