CarMax

I never thought I would buy a car online, but when I totaled my car just before Christmas, injured my shoulder and couldn't drive for one of the two weeks my insurance provided a rental car, found myself in the middle of a full scale blizzard and no dealerships within 60 miles of me had any inventory in the two cars I was interested in, I searched Carmax and found the exact same car I had totaled with a few modifications (better color, cloth seats - which I prefer for dogs) and it looked brand new, I was hooked.

I sold my Toyota Tacoma yesterday, the process was easy, quick and pleasant. They honor their online offer, so I got paid right on the spot. Their offer is better than Carvana, better than TrueCar.com. I strongly recommend people go to Carmax if anyone need to sell their vehicle. TrueCar would offer you less money, and when you go to a participate dealer, they don't honor their online offer, not even take a look at your vehicle. It is more like a scam. So please don't waste your time to try.

I found a vehicle on their website and drove down to their store in Urbandale (Des Moines) to check it out. Found it just as described, other than a small defect that the SALESMAN pointed out to me. Said they would take care of it, no problem. Drove it, loved it, bought it and drove it home, full tank of gas included! Got a call a week later to set up the appointment to fix the issue (a tack weld on the fuel filler door hinge was broken loose). If you love to haggle, this isn't the place for you. If, however, you just want to know you're getting a fair price and that you will be dealt with as a fellow human and not just "a sale", then this is a GREAT place to purchase a vehicle.

First, a big shout out to Wayne, at the Edison New Jersey CarMax! I bought out my 3-year lease, 2019 Kia Optima Turbo. 5,000 MI and in excellent condition. Got a lot of offers from other places, but some of them were ridiculously lowball, KBB & Edmonds use dealerships and I despise sleazy dealerships!! I did initial research a month before actually selling it. The best offers were from Carvana and CarMax.

Most people don't write reviews unless they're unhappy with the service. I am an extremely happy customer. Carmax offered me 4k more than the KBB for my 2020 Ram 1500. I didn't believe the offer and almost changed my mind thinking that there would be a bait and switch once I got there. Or at minimum, try and sell me one of their cars. In about an hour I was out of there with a check in my hand in the amount of the promised quote. They didn't try to sell me a car or offer less, once I arrived.

Want to have no idea how a company can charge so many add on fees? Buy at Carmax! What a bunch of liars. They wouldn't even give me a price on a vehicle they had in stock. They could only give me an estimate. And the estimate contained $1,400 in fees that they say go to the state. I used to sell at a dealer. The only fees that go to the state are the sales tax, tag, and title. Any dealer that tells you otherwise they are lying. Also they would not answer simple questions about the car's history. I was continually told they have no way to access that information. What? Don't these people have computers? Of couse they do. They are just the bottom of the barrel in the car business. "If you want to pay too much, and get screwed, go to Carmax! They will be happy to separate you from your hard earned money.

We are looking for a Toyota Prius c. There are four trim levels of the Prius c. Carmax has a car in Georgia that they claim is a Prius c three. We live in Massachusetts, so the car needed to be shipped - for around 600.00. Carmax has a good warranty period, but you cannot retrieve your shipping costs, once the car is shipped to your area. That's all reasonable.

I purchased a flawless (looking) one owner Lexus GX460 from a Carmax in the Dallas area. Before purchasing, I ran a VIN check for this vehicle on the Lexus owner's site and found it had been meticulously maintained at the same Lexus dealer since original purchase with no issues of concern listed in the maintenance records, so I felt pretty good about moving ahead with the purchase. I realized there could still be issues with the vehicle since it had just over 100k miles. A few days after purchase, and after a heavy rainstorm, I noticed a musty smell and found the driver and front passenger carpets were wet and mildewed under the floor mats. I crawled under the vehicle to inspect the floor pans then looked up at the rear of the engine and saw evidence of a coolant leak where the pink coolant had dried and crusted all over the transmission housing, but it was also wet from fresh coolant. These were two leaks that had been going on for some time.

They offered me $17,000 for my Mercedes and then when all was said and done I only got 12,000. They emailed me about a week later asking me if I want to sell it for $17,000. I will continue to tell everyone not to sell your vehicle to CarMax.

I would love to say thank you to Sam over at the Carmax in the Tampa area, he was amazing and helped me trade my car in for an another car, Sam made the process so simple for me, I will definitely be buying more cars from you. Thank you Sam.