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Best home security systems in Charlotte

Compare our Charlotte home security company reviews

Profile picture of Jessica Render
by Jessica Render ConsumerAffairs Research Team
Charlotte skyline

Charlotte crime rates have been trending down in the last decade, but protecting your home from potential criminals is still a good idea. One of the best ways to secure your home is to invest in a security system. Finding the best security system with 24/7 alarm monitoring can be a challenge because so many companies claim to be the best and offer the lowest prices. To ease the information overload, we’ve done the research for you and put together a list of our top picks for home security in the Charlotte area.

Top 4 best alarm companies in Charlotte, NC

We compared the top national home alarm providers and local home security companies in Charlotte, North Carolina, to see how they stack up when it comes to equipment, integrations, services and cost. After reviewing all the choices, we found Queen City Security and CPI Security Systems to be the local companies that offer the same great services as the top national providers, Vivint and Protect America. These four companies all have solid options, so you can find the home security system that fits your needs.

Best national home security systems

Best local home security systems

LabelCompany nameLogoContactSummary
Professionally Installed Get a Free Quote Visit website
LabelCompany nameLogoContactSummary
DIY Installation Get a Free Quote Visit website

Best national home security systems in Charlotte

Partnering with a national home security system will leave you with plenty of options to choose from. National providers are often to provide the latest in industry innovation when it comes to equipment and monitoring. Our top national providers both have a variety of top-of-the-line equipment, several years in the industry and track record of customer satisfaction.

Best professionally installed home alarm system in Charlotte
Vivint

Company nameContact
vivint
Available in Charlotte
LogoSummary
  • Installation: Professional
  • Cellular monitoring: $39.99 per month
  • Typical contract: 42 months; no contract required with upfront equipment purchase

What we like: Vivint can customize each system based on the customer’s needs, but pre-packaged options are available for home security, home automation and security camera monitoring. Vivint has a wide array of products for smart home integration, which really sets them apart from others in the industry. Products include smart locks, garage door control and indoor ping cameras that feature two-way talk features between the camera and any mobile device. Google Home integration is also available, as well as Vivint’s Element thermostat, a wireless thermostat that automates temperatures to optimize for both comfort and savings on your energy bill.

What to consider: The starting price for cellular monitoring from Vivint is $39.99 per month, plus an additional fee if you add extra devices like wireless security cameras. If you pay for all the security equipment upfront, Vivint doesn’t make you sign a contract, but you’ll get a discount on all their systems if you sign a 42-month contract.

What customers say:

  • Friendly and fast installation team
  • Equipment options offered, like doorbell cameras and smart thermostats
  • Customer service team dedicated to resolving issues

Best DIY home alarm system in Charlotte
Protect America

Company nameContact
protect america
Available in Charlotte
LogoSummary
  • Installation: DIY
  • Cellular monitoring: $41.99 per month
  • Typical contract: 36 months

What we like: There is no upfront cost with Protect America. Standard equipment is included when you sign up, which includes their standard control panel, motion and entry sensors, as well as window stickers and a yard sign. While you’ll pay a little more for cellular monitoring, their professional monitoring cost starts out at $19.99, which is the lowest on our list. If you want to upgrade from the basic package, Protect America also has equipment for video monitoring, monitored smoke detection and home automation.

What to consider: While Protect America provides the basic system equipment at no charge, their basic system includes 3 door and window sensors, so you may be left paying more if you have a large home or more doors and windows you want to apply sensors too.

What customers say:

  • Professional, courteous and efficient service team
  • Professionally guided DIY install is easy to execute
  • Informative sales team makes decision making easy

Best local home security companies in Charlotte

There’s something to be said for choosing a local home security company. Partnering with a company who truly knows your area and what security system will best suit your needs can be a huge advantage.

Best local home security
Queen City Security

Company nameContact
Queen City Security

4833 Berewick Town Center Dr Ste E150, Charlotte, NC 28278

LogoSummary
  • Installation: Professional
  • Cellular monitoring: $34.99 per month
  • Typical contract: 12 months

What we like: Queen City Security was founded by a Carolina-local with over 10 years of experience in the industry. Their services include burglar alarm systems, security cameras, home automation and competitive products like video doorbells and smart door locks. Queen City offers a free consultation and will design a custom system to best suit the requirements of your home with products from Honeywell, Nest and other major brands.

What to consider: Founded in 2017, Queen City Security is a newer company. While the age of a company has no bearing on the quality of products and services they provide, if a long history of success or a large corporate structure is important to you, the age of a company may be worth considering.

What customers say:

  • Positive interactions working directly with company owner or manager
  • High-quality, trustworthy work
  • Modern equipment with competitive pricing

Runner-up local security company
CPI Security Systems

Company nameContact
cpi security

4200 Sandy Porter Rd, Charlotte, NC 28273

LogoSummary
  • Installation: Professional
  • Cellular monitoring: $39.99 per month
  • Typical contract: 39 months

What we like: CPI’s basic security package includes sensors for up to five doors or windows, more than most other companies include with their standard equipment packages. CPI can also take over monitoring for more than 20 different kinds of alarms, which could save you money if your home already has another company’s system installed.

What to consider: Cellular alarm monitoring from CPI security will cost at least $39.99 per month. Packages that include extra services, like monitoring for carbon monoxide, cost more. Depending on the CPI alarm package you choose, you may be charged $99 for equipment costs. Depending on what equipment you’re interested in, you may need to buy some items upfront. We recommend getting a quote for the most accurate upfront cost.

What customers say:

  • Professional installation with knowledgeable techs
  • Top-notch customer support
  • Issues resolved and questions answered quickly

How safe is Charlotte?

Charlotte, North Carolina, has a lower-than-average violent crime rate, but a higher-than-average property crime rate, with a 1 in 296 chance of becoming a victim. Charlotte crime statistics show that if you live in Charlotte and want to protect your home and belongings, you need to take steps to deter burglars.

Charlotte crime rates

LocationCrime Rate /1kProperty Crime Rate /1kViolent Crime Rate /1k
Charlotte, NC42.1438.763.38
North Carolina (avg.)29.0925.453.64
United States27.5523.613.94

How to secure your home in Charlotte 

When you install a home alarm system, you have to decide what features you want it to include. Basic systems include sensors on your doors or windows that can trigger your alarm if the door or window opens. For a more advanced home security system, consider these add-ons:

  • Home security cameras: Home surveillance cameras are one of the most popular features to add to your home security system. They can be programmed to record automatically whenever movement is detected, so you’ll have a video of anyone who comes within camera range. You can also use them to check in on your kids or pets when you’re not at home.
  • Motion detectors: You can have motion detectors inside your home that pick up any movement and trigger the alarm when it’s set. These may be a good alternative to sensors that detect when a door or window is open if your door or window frames make it hard to put in a sensor.
  • Smart home security devices: Home automation makes it possible to do things like turning your lights off by talking to a virtual assistant or close your garage door using your cell phone when you’re miles from home. Many home security systems can integrate with your smart devices, so you can get smart locks that automatically lock all your doors when your alarm is set.

Required home alarm permits in Charlotte

Any Charlotte resident who opts to have an active security system in their home will need to obtain a permit from the city (this includes the unincorporated areas of Mecklenburg Country). If police respond to a home with an unregistered alarm, a $100 fine will be applied. If any fines remain unpaid for over 30 days, police will stop responding to alarms at that address until the fines are paid. Having an alarm permit grants the homeowner two false alarm responses with no fines. A $50+ fine will be applied for the third and any subsequent false alarms. Permits have to be renewed yearly.

Bottom line: Buying a home security system in Charlotte, NC

For the personal safety and peace of mind they provide, many homeowners choose to install a home alarm system and pay for monthly monitoring. The cost is nominal for the service provided. When selecting a home security system for your Charlotte home, consider what’s best for your home and lifestyle. From national brands to local companies, you’ll have your choice of providers and systems.

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Profile picture of Jessica Render
by Jessica Render ConsumerAffairs Research Team

As a member of the ConsumerAffairs research team, Jessica Render is dedicated to providing well-researched, valuable content designed to help consumers make informed purchase decisions they can feel confident making. She holds a degree in journalism from Oral Roberts University.