Slomins Alarm Systems

Slomins Alarm Systems

 4.2/5 (630 reviews)

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Overall Rating4.2 out of 5
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About Slomins Alarm Systems

Slomin’s has provided alarm systems to residential and commercial customers for nearly 100 years. Comprehensive packages include (but are not limited to) motion detectors, Pan Tilt Zoom and live-action cameras.

    Pros & Cons


    • Home automation features
    • 24/7 monitoring
    • Affordable pricing


    • Long contracts

    Bottom Line

    Slomins Alarm Systems offer an affordable base plan with excellent home automation features. The contracts are long, but the complimentary initial equipment makes up for it.

    Top Slomins Alarm Systems Reviews

    Rated with 5 stars

    With the system, our sense of security is perfect. Its features are very good and easy to use which my wife loves. She was scared it was gonna be too difficult to understand. The ...

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    Rated with 5 stars

    Closed on my house in the afternoon and the first thing the next morning they were able to install my alarm. My salesman was professional, knowledgeable and punctual. The installe...

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    Our editor’s take on Slomin’s

    We like that systems can be customized and come with remote access capabilities, plus they include free professional installation. However, moving the system into a new house might be a hassle. Slomin’s is ideal if you stay in the same place and keep the system for a while.

    How customers rated Slomin’s

    Customer experiences with service technicians have been generally positive over the past five years, and reviewers tend to have good things to say about the installation and setup.

    Customer service has been the most commonly mentioned topic of Slomin’s Alarm Systems reviews, but the majority of them were negative. Reviewers also had negative experiences with contracts.

    How satisfied are reviewers with Slomin’s?

    Star ratingHigh satisfactionNeutralLow satisfaction
    4.2 / 5 489 (66%) 38 (5%) 218 (29%)

    Our analysis of the reviews shows the following trends:

    • Customer service is the most mentioned topic, with about 70% of experiences being negative
    • Reviewers tend to have positive experiences with service technicians, installation and setup
    • Customers rarely talked about smart devices, shipping or delivery
    • Most reviewers have negative experiences with contracts
    • 1,896 people have found the reviews for Slomin’s Alarm Systems on ConsumerAffairs helpful

    Customer service: Fair

    Slomin’s Alarm Systems has a mixed reputation when it comes to customer service. Some customers reported issues with billing disputes, difficulty canceling contracts and unresponsive or unhelpful representatives. Others described positive experiences with prompt and effective resolution of issues.

    Installation and setup: Good

    Slomin’s Alarm Systems generally received positive feedback for installation and setup. Reviewers reported positive experiences with the process, but some had issues with scheduling the installation and delays.

    Service technician: Excellent

    Over the past five years, most customers reported positive experiences with service technicians, saying that they are knowledgeable, professional and provide prompt service. However, some reviewers noted issues with scheduling service appointments and occasional delays.

    Compare Slomin’s to other home security companies

    Rating# of reviewsInstallationMonitoringMandatory commitment*Equipment package costsMonitoring costs
    Slomins Alarm SystemsSlomins Alarm Systems4.2782 Professional Required 60 months Requires quote Starts at $35.95 Read Reviews
    ADTADT4.214,616 Professional (included with online purchases) Required 36 months (60 months if financing equipment) Start at $599 to $1,387 $45.99 to $59.99 Read Reviews
    Vivint Smart HomeVivint Smart Home4.729,059 Professional (included with online purchases) Required Typical contract is 60 months; month-to-month available with upfront equipment purchase Start at $997.99 to $2,827.92 $19.99-$29.99+ Read Reviews
    *Does not include optional financing plans

    Slomin’s Alarm System equipment

    Slomin’s has several home automation tools, including controls for lighting, thermostats and door locks. Video cameras, touchscreen keypads and motion sensors are also available.

    slomins touchscreen keypad
    Touchscreen keypads
    slomins detector
    Fire, carbon monoxide and flood detectors
    slomins cameras and sensors
    Cameras and sensors

    Slomin’s plans and cost

    As of publishing, the base system includes a panel and keypad, motion detector, up to three door contacts, window decals, lawn sign, communication device and battery backup. There’s no upfront charge, but a five-year monitoring agreement is required at $35.95 per month.

    It costs $53.95 per month to get the doorbell camera. More features and equipment are available at an additional cost. Pricing and fees can vary by location, so contacting Slomin’s directly for an accurate quote is best.


    How does Slomin’s Alarm Systems work?

    All new customers are subject to a credit check. If approved, the professional installation process will take four to six hours. Once set up, the company provides 24/7 professional monitoring services.

    Is Slomin’s available where I live?

    Slomin’s is licensed in California, Connecticut, Delaware, Florida, Georgia, Maryland, New Jersey, New York, Pennsylvania, Virginia and Washington, D.C.

    Can I control Slomin's security system through my phone?

    Yes, packages include the mySlomin’s app, which lets you remotely monitor your system. This lets you access the alarm system through a phone or tablet to view the status or make commands.

    Are Slomin’s security systems professionally monitored?

    Yes. If the alarm goes off and you are not around, emergency responders will be dispatched to handle the issue.

    Do we recommend Slomin’s Alarm Systems?

    Yes, we recommend Slomin’s based on recent positive reviews, quality of equipment packages and availability. Although fees are charged for breaking the five-year contract, the low monthly cost makes it worth it for some.

    Slomins Alarm Systems Reviews

    • Recent
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    • Rated with 5 stars
    • Rated with 4 stars
    • Rated with 3 stars
    • Rated with 2 stars
    • Rated with 1 star

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    Page 1 Reviews 0 - 10
    Rated with 1 star
    Verified Reviewer Verified Buyer
    Resolution response: April 13, 2023

    I heard back from Jeff and he said they credited the permit fee back to my account so I should not be billed next month. Due to the lack of communication on this fee from the beginning and the rude customer service rep Ben, I do not have a lot of confidence in this being resolved but only time will tell.

    Original review: April 12, 2023

    Slomin's applied for a permit that was not needed for a residential installation of an alarm system for $76. I was billed the day I signed up for their monthly service, I was billed the same amount 4 days later because I already had a balance. The balance was a permit fee that is NOT needed in my town for residential service. Now I have to wait and see how long it takes for the township to send the money back and get it credited to my account. My agent who did not inform me of this hidden fee was Jeff. ** is his direct line but I have not been able to reach him about this issue.

    Be the first one to find this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Jan. 19, 2023

    It would not allow me to give 0 stars or I would have. I have had this company for 10 years without issue. One payment of $500 was made out of the $675 billed. The remainder $175 was less unpaid accidentally from November and due to this our service was cut off without any knowledge of the past due balance or that service would be cut. We found out when the heat turned off and called to find out why and immediately told them the remainder was accidentally unpaid due to sick kids and covid it had just been an accident, the 1st in 10 years mind you. Yet that didn't matter. The fact that we paid $500 of the $675 billed also meant nothing. We gave the payment that min to a supervisor named Doug who told us we were now active again but we couldn't use our emergency service portion of our contract which is why we have the contract in the first place.

    Due to them being to busy that night. Which is breach of contract on their part. We were then told an oil delivery would be made the following day between 8 and 4. The next day at 930 am when checking on the eta I was then told they weren't coming that day. I told many representatives that I have 3 small kids at home including a baby. This too did not matter. All representatives were rude, unprofessional and totally not helpful. I was told multiple times that no one had any way of contacting any driver or any supervisor. How can that be true from a massive company. I was also told by a second supervisor that the first supervisor should have never given us a date of arrival because they have no way of knowing that. Again how could this be possible. Unprofessional, unreliable, disgusting, horrible, deplorable customer service and company. I can not wait to switch to Petro oil who I hear great things about from everyone who has them.

    3 people found this review helpful

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      Rated with 1 star
      Verified Reviewer
      Original review: Dec. 9, 2022

      This company is a fraud who preys on elderly people who have no idea about technology and starts billing them without their knowledge or consent. They try to make deliveries when people are not home for heating oil they never ordered and had no idea was even coming. They have been harassing my elderly mother for weeks trying to bill her for an oil delivery and "cancellation fees" even though they don't even serve this area, and she never ordered anything from them. You can't order from this town on their website. I tried it with several addresses, and the entire town comes up as out of their service area. All it takes it asking them for a price- something every other company provides on their websites- and they take your name and email to get the price, and then they sign you up for service you told them you didn't want.

      They randomly sent my mother an email that shows a zero balance due and says "no thank you, I'm not ordering at this time"- this email was in her junk mail folder. They hide a "contract" that they themselves type up with her info without the customer knowing it, in the email attachments, where an elderly person who is not tech savvy is unlikely to open it. The email looks like nothing was ordered and it's just spam. But the attachment then has fine print that signs them up for a long-term service contract- the same that the email says no thanks, I don't want it- that you can only cancel my snail mail or telegram within 3 days. By the time the unsuspecting victim gets a bill for hundreds of dollars from them, the customer has either ignored the email or deleted it as spam, because it looks like nothing was ordered.

      They are signing people up without permission from them and hiding it in a fake contract and then using that to bill them for services and product they didn't intend to order. When you complain about it, they tell you, "too bad we have a contract" and they tell you they can cancel it now, but you have to pay them even more!! a cancellation fee! They are literally defrauding old people. This company needs to be shut down. They are just no good.

      4 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Aug. 6, 2021

      Stay far away! I had Slomins for 7 years in my home in PA. We moved to SC because of job relocation and attempted to discontinue service because there is NO Slomins in SC. We signed up with another company who divides the equipment which is financed $700 and a separate payment for service. Works great! When I discontinued my contract with Slomins after 7 years at $50 a month they said I needed to send them $950.00 which I refused to pay and not one person with Showman's could explain to me what it was for other than you, signed a contract. I have had two letters since that time (6months) and it went from $950 to $2400 and today Aug 5th 2021 $3700 which is now laughable. Stay far away unless you want to be locked into a contract for life.... It's now cheaper to get an attorney which I have done.

      13 people found this review helpful
      Rated with 1 star
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      Verified Reviewer
      Original review: Feb. 18, 2021

      I have been a Slomins customer for 7 years and two years ago while moving to my new home I requested a transfer of the service to the new home. The account manager clearly told me that this was not a new contract and seeing we were in the rush with move to a new home, signed us up into a new contract - this after having had an account with Slomins for 5 years at that time. Now when I want to cancel as I am relocating, the company is trying to sneak in a massive early termination fee. Stay away from them as much possible, there could not be a more dishonest experience for a customer that has stayed with the company for so long.

      13 people found this review helpful
      Rated with 5 stars
      Verified Reviewer
      Original review: Jan. 21, 2021

      I had Slomins Shields many years ago and was very happy with them. I called them a few weeks ago and they came to my house and were very pleasant but living in an area where we don’t get police protection because it is so safe and I have lived here for 46 years.

      2 people found this review helpful
      Rated with 3 stars
      Verified Reviewer
      Original review: Jan. 6, 2021

      We have been with Slomin's for many years. It's an outdated system and if you want an upgrade, you have to pay for everything. Although they are helpful over the phone for issues, they charge now to come to your home unless it's an issue that is on their end. Also, their service is very slow. They will give you a window of time when the technician will come but inevitably, it's after the latest possible time, resulting in my waiting all day for a service call. All this was not true in the past. I'm not sure how reasonable they are compared with others and when I have time, I will research it. Basically, I have a system that is years behind the times but I don't know yet how much it would cost to move over to someone new.

      6 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Nov. 17, 2020

      I have been a customer with this company for the last 4 years. I have also expressed multiple times over the years my dissatisfaction with their service and additional hidden fees when you need a repair on their outdated equipment. Do yourself a favor and move with the times. Get a more reliable security system with better technology and cheaper annual monitoring fees. I'd rather pay the "termination" fee today than have Slomins' unreliable protection moving forward. Their app stinks, customer portal stinks, customer service stinks, equipment stinks. The only positive thing I experienced during my time as one of their customers was the pleasant salesmen who conned me into a 5-year contract. Ring, SimpliSafe, Nest. These companies understand the industry and are far more superior when it comes to tech. Do your research before getting stuck in a bogus long-term contract with companies like Slomins.

      14 people found this review helpful
      Rated with 4 stars
      Verified Reviewer Verified Buyer
      Original review: June 3, 2020

      I had efficient service and overall experience with sales and installation was good. I would recommend to a friend. The sales listened and helped us to find relatively complete and satisfied solution. And installation was quick and gave us thoroughly training.

      Be the first one to find this review helpful
      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: April 30, 2020

      We bought the house about 10 years ago, and we had ADT. I wanted to get another alternative because ADT was getting too expensive and Slomins offered the best alternative in terms of the same type of coverage at a lower price. Their customer service on the phone is very good. In terms of response for alarms, they call right away and check on you. They make sure everything’s okay and they also make sure you give the password.

      In terms of the sales, they're not pushy at all, even with the most recent situation where we got an upgrade. I was worried because they thought they were coming to upgrade and they were gonna try to charge me a whole lot of money. But I was able to get a brand-new system for no additional cost. I got all of the new things for our cellphones. We can cut the system on and off from our cellphones. So, I'm very happy with them. They're very professional and they exceed my expectations. I’ve already recommended them to neighbors, family and friends. I tell them that Slomins is very reasonable, and they’d be very happy with the service. The system is trouble-free. We don't have false alarms when we go away.

      3 people found this review helpful

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        Slomins Alarm Systems Company Information

        Company Name:
        Slomins Alarm Systems
        Year Founded: