Slomins Alarm Systems

We had a security system in our other house about seven years ago. When we purchased this house, it already had Slomin's in it so we just activated and updated it. Our interaction with their sales team was fabulous. They sent over a representative and he gave us knowledge of the system. He was top notch and he knew what his stuff is. He told me exactly what I should do 'cause I was overboard on some of the security. We also added some extra security which was not done by the prior owners of this house so that came up really good. We have everything secured from the garage to downstairs to upstairs.

New system installed by technician. The technician was extremely knowledgeable, and helpful. He arrived during the allotted time slot and stay for a long time to make sure that everything was installed properly. I would highly recommend Slomins to a friend!

We moved to a new home and I called the Slomin’s representative to whom I was referred to through my nephew. He came and gave me some good deal. I shopped around and they were okay in pricing. It was what we could get that was in the marketplace. They have good equipment, and the system is wireless, too. They offered a lot of stuff but as you get more, the prices go up like the smartphone feature which costs extra $5 a month. We just needed the basic alarm system and that was what we went with. That guy who did the installation was nice and knowledgeable, and everything was good. We like Slomin's and we would refer other people to them. They're a local company on Long Island so we're not calling other states and that’s another good thing.

I was with ADT and I wanted to switch over. And for years, my family had Slomins. The installation was excellent. An older man and a younger guy came and they were excellent. They answered all my questions and they constantly asked me. They were concerned if they did it right according to my standards. One thing that I like better about ADT was the keypad and I can turn the alarm on or off on the internet. But with Slomins, I like the setup and the price. Also, it’s cost-efficient. The payment is every three months instead of paying monthly. I like the features in my system and I like how the weather comes up on the screen. Also, I like where I can look and see how many times the alarm has been turned on or who turned it on.

I’ve had this alarm system installed less than a week ago and the app worked for 1 day. I called. The lady was rude and blamed it on Verizon. I looked up the reviews and this app has had this problem for a long time. This was the main reason I decided to go with Slomins. I would like to cancel. The rep advised me that I had 30 days to cancel with no cancellation fees.

Charlie is the perfect example of an excellent customer service employee and knowledge as well. It was a pleasure to have him work in our home. Based on his skills I would recommend your company to anyone, he made us feel comfortable and also he made sure we understood the system before he left.

Gentleman who had installed the security box and system was extremely pleasant and effective. He took little time, explained all the necessary details and should continue to work for your company. This gentleman is an asset to your company. Really.

My alarm went off July 21st, a female representative went through the call list until she reached my elderly mother-in-law and told her according to my mother that our house was being burglarized and she was calling the police. I expected the rep to ask mom if everything was ok, give her a chance to get in contact with us before she went ahead and called the police. If no one was available I understand the police being called.

Effective and efficient; uninterrupted; uncomplicated; customer-service driven; easily done; not too time consuming; economical; ease of use. Will provide a wanted level of security and safety; put up signs as a warning symbol and as a way to provide worthy advertisement for the company.

The install job was great; however I did not know about the key-chain remotes until after the fact. Also I believe I am supposed to register with the town but no one told me for sure. The sales supervisor said the install guy will go over but it was 100 degrees on 07/13/18 and he was there for half a day just rewiring and hooking up cameras. Who is supposed to tell me what to inform my homeowners insurance? Or Town permits? Also the video camera would be a nice option too. Only one device can be logged into the system at a time. Which both my husband and I have OCD so we want to check out our 1st home all the time.

Technician was very rude... used very vulgar language, I had to walk out of the house and call our local sales rep to complain about the tech's professionalism. I never received a callback from a supervisor regarding the matter, even after I threatened to throw the tech out of my house! I only went through with the install at this point because he had already torn apart my wall. He initially blamed the builder of my brand new house on construction. Destroyed my wall, which had brand new paint, told me my wife said "we have to fix it anyway" which was a blatant lie. Also told me I shouldn't have done a wireless set up... that it was smarter to have originally wired the house for an alarm system, which is the exact opposite of what the original salesman recommended. Mind you, this is all on the first day that I actually moved into my brand new house! Alarm works fine which is why I gave a 2 star rating...but I will never recommend Slomin's to anyone based on how poorly the initial install went.

Been with them a while now. Always good service and response times when my alarm goes off. Much needed security in these times helps protects my family as well as our home. I have also recommended them to family and friends, most of the ones I told are Slomins customers. Oh yeah! My next door neighbor is one of the people I told and she’s a customer now. Thanks Guys???

I wasn’t happy with the company I had. I switched to Slomin's and they are 100 times better. They had a rep come over who explained everything to me and told me he was gonna match up everything that I had here. Then he set up the date and time for one of the technicians to come. And he showed up on time and did a nice job. He was also very polite and professional. It was a great experience.

Tech arrived on time. Worked efficiently. Was very neat and clean installing equipment. Was very thorough in explaining new system and how to operate the system. He gave me a booklet to learn more about it. He cleaned up his materials and work area. I disposed of his materials for him. Very good job.

Scotty, the technician, upgraded the system, was efficient, answered all of my questions and made the experience easy. He is an asset to your company. In all of the years that I have had your system I only used it when I was at home because if the telephone lines when down, which happened a lot, the alarm would ring but not in your station. Now I will try it during the day.

Customer services at Slomins Shield. It’s the worse I have ever experienced. I called to complaint on multiple issues and try to speak to a manager. There is never one available. It was say one will call back but never did.

Salesman was excellent and the service was great. Service technician Vinny was not only knowledgeable but took his time to show us how it worked and checked that the system that has been in place since 2002 worked flawlessly. I would not hesitate to recommend Slomins to my family and friends.

Wanted to have my alarm upgraded so I can monitor from my iPhone. Signed up for the new display units but tech was nice enough to let me know that my current system was better and I only needed to add a cellular module. Great advice from the tech! I wish I didn’t have to sign up for another 5 year contract since I really just added a module to my existing alarm system.

I was very satisfied Slomins Shield. They communicated well and arrived on time and the security system was hooked up in no time. The technician was friendly and very knowledgeable about the system and where to place the sensors. After using it for a week it's still very easy to operate. I would recommend Slomins Alarm System to anyone.

Installers were very professional and completed the job on a timely basis. Also everything was left very tidy. The installers were very knowledgeable and was able to install cameras with very little issues. Cameras are easy to use and extremely clear reception.

We are very pleased with the upgrade of our 10 year old system. The new technology allows for easier access to our alarm system via MySlomins App. This gives us more options both when we are home or away. We highly recommend Slomins to our friends and families.

Excellent customer service!! Amadeus, the sales rep was fantastic. He explained everything concisely and in detailed and he answer all of my questions. The guy who installed it was courteous, knowledgeable and efficient!! He also explained all the features to me! I am very happy!!

Wonderful - we are delighted with the new service! We had Altronics for 23 years - and they didn't care that we moved on! The Slomin Shield installation group was great - professional and actually cared about us as customers! Reasonable price for a great service!

Mike and Bobby were great!! They came installed explained everything clearly showed me how everything worked. I’m extremely happy with my alarm system. I would recommend them to everyone. I know the system works as my husband set off the alarm one morning after I left and don’t answer the phone so I got the call.

There was a mix up with our order when the installer came to the house. He didn't mention the doorbell cameras were back ordered and had the wrong type of sensor for our shed. He was very respectful of our property and finished his installation quickly. However when I called customer service with a problem the lady I was first connected to was unhelpful, rude and a bit arrogant. I became very frustrated and hung up. When I called back the gentleman I was connected to was very helpful and understanding. Kind of hit or miss.

I've had a Slomin's security system for the last 20 years. We sold our hold house and just purchased another so we put Slomin's in there also. I liked how I'm familiar with them and how they work. My husband said that we should just stick to what we had when I looked into other companies. This time around, the Slomin's salesman who came out was very personable and knowledgeable. The system that we have in our house that we sold is totally different than the system that they installed in our new house. He knew all about the upgraded new system and explained it. Installation of our new system took about an hour but their guy was quick. Overall, the system is great and it's not expensive at all. Slomin's is a reliable company and they're on top of things.

I’ve had ADT for almost 30 years in three houses. I was just not happy with their service and I got rid of them for Slomins Alarm Systems. A salesperson came in, sat down, told us everything, and worked out a good deal. It was also much cheaper than what ADT offered and we were an existing customer. The service of Slomins was excellent so far. The installation was quick, clean, and the installer showed me everything. He was very good. I’m very happy with Slomins. I would recommend them for their service, price, and installation.

I live by myself so I bought a home security system. I had Slomin’s for years before but I discontinued for about a year when I had to move. When I got another place, I got Slomin's again. I've had them again for about a month now and a little expensive than it was before. However, my recent experience hasn't been good. The backdoor is locked but the security system kept saying that the backdoor is open and it showed, "System not ready."

The representative we dealt with at Slomin's was excellent and the technicians were very good. They were respectful, honest and knowledgeable. They helped me through it all and they told me how to do the things. We had a security system before with ADT but Slomin's pricing is way better and I needed a security system for our business at our home. The features are also nicer and the little keypad is beautiful. But I need another keypad ‘cause my house is pretty big and when the doors open, I cannot hear it in my room. That spooks me.

We’ve been with Slomins Alarm Systems since day 1 and they treated us well. Their sales rep, Drew, came as opposed to a couple of other people. Their guy seemed to be much more thorough. He went through the house and asked a lot more questions and not just say, “Okay, this is nice. You get an alarm system. Bye”. He must’ve been here at least two or three hours. He went over things and he said, “Well there’s options we got. But in your case, maybe we should do this or do that”. And he came up with some ideas we didn’t think of.