Deep Sentinel Reviews

4,902,084reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+2 more
Author picture
Edited by: Joanna Broder
Author picture
Fact-checked by: Jon Bortin

About Deep Sentinel

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Deep Sentinel is a home security company offering 24/7 artificial intelligence- and human-powered systems for homes and businesses. This company bills itself as a proactive solution that can prevent crime by allowing Deep Sentinel personnel to remotely intervene before a home invasion, package theft or other activity occurs. It may be best for customers who want a high-tech system and are willing to pay for advanced security. The company is known for its quick response time; it promises to contact your local police within 30 seconds in the event of suspicious activity.

Pros
  • Live human guards review your security footage after AI
  • App available
  • DIY setup
Cons
  • Monthly service charge per camera
  • One-year minimum contract
  • No sensors

What is Deep Sentinel?

Deep Sentinel is a security company offering smart security systems that are AI and human-powered. For a one-time equipment cost and an ongoing monthly contract, customers can self-install Deep Sentinel smart hubs and cameras and have the company’s remote guards monitor activity at their homes or businesses.

The company also contracts with vendors to assist with installation and claims to offer a variety of different camera and service options for monitoring larger properties. For larger properties, customers can contact Deep Sentinel for a customized solution.

Deep Sentinel systems and equipment

Deep Sentinel offers a wireless camera system designed to secure most homes. Larger homes or businesses may need a wired system instead.

Deep Sentinel systems use an AI-powered smart hub for analysis as the camera records live footage. If the system identifies a possible intruder, Deep Sentinel’s guards can review the live video feed 24/7 to contact local law enforcement. This process may reduce the possibility of a false alarm because guards look for evidence of suspicious activity.

Consumers can install its wireless system in less than 30 minutes. Following a setup guide, you install the smart hub and cameras using the included wall mount hardware and screwdriver. An internet connection with upload speeds of 1.5 megabits per second (Mbps) per camera is required to use the security service, since Deep Sentinel relies on live video and audio.

Deep Sentinel plans and pricing

FAQ

How does Deep Sentinel work?

Deep Sentinel’s home security equipment and service relies on AI and human guards to remotely monitor your property. First, your Deep Sentinel wireless or wired camera detects motion and starts recording. Software analyzes what it sees and determines whether there’s a threat or not — either escalating to a Deep Sentinel guard for remote review of the live footage or ignoring the incident if AI determines that there is no threat.

False alarms like animals or trees moving in the wind are typically ignored by the software, but a potential intruder would alert the system. A human guard then reviews the video feed and determines how to respond. Via a two-way microphone, guards can interact with visitors or potential intruders and decide whether to contact law enforcement.

Where is Deep Sentinel available?

Deep Sentinel Offers service across the United States but does not accept international orders. Deep Sentinel systems are sold via the company’s website and on Amazon.

How long does Deep Sentinel take to install?

Customers can install Deep Sentinel wireless camera systems in under 30 minutes, according to the company. For integrated systems, the company can connect you with a local professional installer.

How do I cancel Deep Sentinel?

You can cancel Deep Sentinel service by contacting the company directly. Contracts last a minimum of one year.

Is there a Deep Sentinel app?

Using the Deep Sentinel app, customers can see and hear what the company’s security guards see. You can review footage and interact through the two-way microphone system.

Is Deep Sentinel legit?

Yes, Deep Sentinel is a legitimate security and surveillance company with AI-driven and live human monitoring. Equipment is professionally set up or installed by the customer.

Still have questions?

Is Deep Sentinel worth it?

Deep Sentinel could be worth it for security customers seeking a high-tech solution with the potential for human review of security footage if a threat is detected. Deep Sentinel offers a unique service not available from every security company, as employees help monitor properties through security services.

Deep Sentinel uses AI to rule out accidental system triggers like motion from animals or wind and quickly flags suspicious activity for a Deep Sentinel employee to take action.

Shop with confidence

Compare with top companies

Recent
  • Recent
  • Oldest
  • Most helpful
Select stars to rate your experience
Very dissatisfied with the experienceDissatisfied with the experienceSatisfied with the experienceHappy with the experienceWould recommend to a friend

A link has directed you to this review. Its location on this page may change next time you visit.

Loading more reviews...

Deep Sentinel Company Information

Company Name:
Deep Sentinel
Address:
1249 Quarry Lane
City:
Pleasanton
State/Province:
CA
Postal Code:
94566
Country:
United States
Website:
www.deepsentinel.com