
Abode Reviews
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About Abode
Abode is a do-it-yourself security system that offers the option of professional or DIY monitoring for your home. You can customize security packages to protect your home from break-ins, fire, flooding and more. The equipment is simple enough to install without tools. If installation seems too daunting, however, you can choose to have your system professionally installed.
- No contracts
- Self-monitoring option
- Simple DIY installation
- Multiple smart home integrations
- Cellular backup only with Pro Plan
- Fewer devices than some other companies
How does Abode security work?
First, you’ll build your security system by choosing one of three hubs and adding any supplementary devices you want. You can build your system on your own or choose from one of the handful of bundles Abode offers. Once you select your package or build your unique system, it’s time to set it up.
Abode guarantees a simple setup that comes together in minutes. Once you set up the system, you can monitor your home from anywhere with the mobile app. Homeowners can choose self-monitoring or professional monitoring for their system.
Abode monitoring options
You don’t need a monitoring plan to use basic Abode features. Free self-monitoring allows you to watch live video of your home and control system equipment from your phone. You receive immediate notifications if something happens. All of these features are available without a plan.
If you upgrade to the standard self-monitoring plan, though, you can also access a timeline of security events, store and view recorded video clips and set up automations.
Professional monitoring offers more dependable protection. Homeowners get 24/7 coverage with rapid emergency response for security, medical and fire emergencies when smoke alarm monitors are installed. There’s also cellular backup in case Wi-Fi fails. Professional monitoring ensures your home is monitored even when you have to be away from your phone.
With professional monitoring, you can hit the panic button and get an immediate response from the monitoring center. With self-monitoring, a press of the panic button will alert all your system’s users that you’re in need of help.
Abode plans and pricing
You don’t need a monitoring plan to use basic Abode features. The standard self-monitoring plan costs $7.99 per month ($74.99 when you pay annually). The professional plan costs $25.99 per month ($239.99 when you pay annually).
Abode hubs and cameras
The company offers three base security kit options. The following pricing reflects hardware costs before taxes. Special offers or bundling equipment with monitoring plans can lower the overall price.
- Abode Security Kit: This kit, which starts at $130, includes the lowest-cost base with no Apple HomeKit connectivity. You can use the Abode Security Kit with Wi-Fi, Google Home and Amazon Alexa.
- iota All-in-One Security Kit: This kit, which starts at $400, includes an all-in-one base with a built-in motion sensor and security camera. You can use the iota All-in-One Security Kit with Wi-Fi and Apple HomeKit, as well as other smart home platforms.
- Smart Security Kit: This kit, which starts at $300, uses a traditional base that supports Apple HomeKit and other smart home platforms. It must be plugged into your home router with an Ethernet cable for internet connection.
The company also sells stand-alone security cameras that don’t require a hub.
Abode homeowners insurance discount
Many insurance providers offer premium discounts for having a home security system, like those offered by Abode. Depending on your insurer, you might qualify for a smaller discount with self-monitoring, but savings are typically higher for professionally monitored systems with more safety features.
Abode FAQ
Can you get professional monitoring with Abode?
Yes, professional monitoring is available with Abode. It’s not the only option, however. Abode also offers DIY monitoring.
How do you install an Abode security system?
Customers can install Abode security systems themselves. The website has video guides for customers to follow when installing keypads, sensors and more. Most devices use adhesive mounts and connect through the Abode app, so installation doesn’t require tools or wiring.
How do you contact Abode customer service?
Customers can reach Abode support through live chat, email or phone. Phone and live chat support are available daily from 6 a.m. to 8 p.m. PST. You can reach Abode by phone at 650-443-7834 and email at support@goabode.com.
Is Abode completely wireless?
No, not all Abode kits and products are completely wireless. Hubs and some security cameras use power cables, while other devices are battery-powered and connect to the hub through radio frequency or Wi-Fi. Abode doesn’t sell any products that require complex wiring or professional installation.
What happens if the power goes out with Abode?
Abode hubs have battery backup to keep the system online temporarily while power is restored. Because other devices like door and motion sensors communicate with the hub via radio frequency, the system will still work.
If a power outage knocks out your Wi-Fi, Abode’s professional monitoring plan includes cellular backup to keep your system connected to your phone. If you don’t have cellular backup, your hub will still trigger alarms during an outage, but you won’t receive mobile alerts until your internet connection is restored.
Does Abode offer security cameras?
Yes, Abode sells an indoor/outdoor security camera and a video doorbell that connect to Wi-Fi. Both can be used as part of a complete security system or as stand-alone security cameras without a hub. Live video viewing is available for free, while recorded video clips require the standard or professional plan.
Can I use Abode without a monitoring plan?
Yes, you can use Abode without a monitoring plan and self-monitor for free, but features are limited. For example, you can view live video from your cameras, but recordings aren’t stored, and you won’t receive professional monitoring or cellular backup.
Is Abode a good security system?
Yes, Abode offers many appealing security features for homeowners. It’s affordable, has no contracts, and lets customers choose to monitor their systems themselves.
Abode also has its limitations, though: It doesn’t offer as many devices as some other companies, and unless you choose a professional monitoring plan, your system won’t have cellular backup.
Overall, Abode is a good choice, especially if your security needs are small and simple.
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- 4,768,973 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Abode Company Information
- Company Name:
- Abode
- Website:
- goabode.com
