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Alder Security offers home security systems for people wanting basic coverage. They are also known for their fast response times. The basic package offered by Alder is affordable and has a good line of equipment. Alder bills itself as a simple home solution that doesn’t go over the top in terms of the latest and most technologically involved equipment.
Alder Security offers affordable basic plans for medical emergencies and break-ins. Their cancellation process could be better, but we like that they have fast response times as well as DIY and professional installation options.
- Fast response time
- Available for bad or no credit
- Professional and DIY installation options
- Difficult cancellation process
How does Alder Security work?
Alder Security has a minimum three-year contract, and you can opt for either DIY or professional installation. Alder Security also has an app that allows you to control and monitor your system. If needed, Alder can provide a Medical Alert Pendant — a small device integrated with your Alder Security System that, when pushed, will alert emergency services for help. If you are worried about the speed in which help arrives, Alder has been known to have an average response time of 3.4 seconds or less. We should note that some Alder security reviews mention the difficulty of canceling Alder home protection.
Alder Security prices
The cheapest Alder alarm system starts at $34.99 a month, and Alder Security requires no credit check. Alder offers a price lock guarantee during the lifetime of your contract, so your rate won’t increase for 3 years (36 months). Equipment pricing is not available directly on Alder’s website, but you can fill out a short form online to receive a quote for equipment from Alder Security.
Alder Security equipment
An Alder Security system setup is an uncomplicated, three-step process. Although they don't supply a lot of extraneous equipment or home automation options, they do offer security cameras for both indoors and outdoors as well as Amazon Echo compatibility. If you're looking for something simple, Alder might be the right choice. The equipment offered by Alder Security includes:
Indoor and outdoor cameras
Door and window sensors
Other equipment from Alder includes:
- Smart door locks
- Doorbell security cameras
- Glass break sensor
- Flood sensors
Alder Security installation
Although Alder Security has a professional installation option, they also have a simple DIY option that should take no more than 10 minutes to complete. To set up the system yourself, all you have to do is plug in and program the touch panel, place the sensors in the correct location, put the Alder sign in your lawn and download the Alder Security app. If there are any issues, Alder support is available 24/7.
Do we recommend Alder Security?
We believe Alder security systems are a good choice because they are known for their simplicity and excellent response times. Their Medical Alert Pendant is another solid reason to consider Alder home security. Just make sure you are comfortable with their pricing and equipment, as canceling may be problematic.
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Absolutely, under no circumstances do I recommend this company! We signed up for their security system on July 5, 2017. In October 2018, we bought a new home. After moving, our 2 choices with Alder were to re-sign a new 60-month contract or buy out of our contract at almost $3,000. Awesome choices, huh? Once we moved in to our new home, it took them 2 months... Yes, I said 2 MONTHS to send a technician out to install our system. Not only did we have to go buy temporary fire and carbon monoxide alarms, we had to pay our monthly fee even though we weren't receiving their services.
Fast forward a year and my family was on vacation when our fire alarm went off. Alder called and dispatched the fire department TO OUR OLD ADDRESS!!! For an entire year they hadn't updated our address in the security department. Oh, you can bet they had updated our address in their billing department though! Thankfully, the fire alarm was a false alarm (which happens FREQUENTLY) otherwise we would've lost our house. So now what we're left with, is a subpar security system with no cameras for the next 3 years. Do NOT make the same mistake we did!!!
I am a current customer and my wife and I are extremely unsatisfied with the product. Since I have bought into your program I have constantly had to call to get things fixed with regard to the panel. After finally having the product for 3 weeks, I called to cancel my contract. Now, I'm told that because my contract started on the day of me signing the contract as oppose to when I actually received and started the service, which was a week after, I am no longer eligible to opt-out of the program unless I pay $2,769.52 (90%). So, the company wants me to pay for a service that never fully worked (the calls have been recorded at your company as proof) and you all think this is how good customer service is rendered? If I have faulty system and my family feels unsafe how can I continue paying for a service that has failed?
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Stuck with a bad contract. Alarm hasn't been activated since Hurricane Harvey. The alert to my email says "low battery" and the alarm isn't hooked up at all. Customer service very poor. Never try to get results over the phone.
Alder Security author review by Ben Mannes
Alder Security sells basic home security packages starting at $34.99 a month. Response times are quick and include responses for break-ins and medical emergencies.
Security equipment: Home security packages include a touchscreen control panel, outdoor cameras, indoor cameras, door and window sensors, glass-break and motion detectors, fire detectors, a wireless key remote and an emergency alert pendant. Additional equipment is available for purchase.
Security features: The Alder home security app lets you control your system from anywhere with your phone or mobile device. Alder’s “Life Safety” products include smoke, CO, flood and freeze detection as well as a medical alert pendant ideal for older users.
Monitoring services: Alder’s 24/7 monitoring center averages three-second response rates.
Installation: Alder wireless security systems are easy to install yourself. DIY installation takes less than 30 minutes.
Trial period: Home security packages come with a 30-day money-back guarantee.
Alder Security Company Information
- Company Name:
- Alder Security
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