Ooma Home Security Reviews

Ooma is a home security company that lets you build your own system from bundles or a la carte products, including door and window sensors, water monitors, motion detectors, alarms and keypads. Centered around a home base called an Ooma Telo, these security devices communicate with each other to detect intruders or water threats, alerting you via push notification or text when someone enters your home.

The Ooma Security mobile app allows you to control settings on your devices and receive notifications. You can purchase as many Ooma home security products as you want without a monthly subscription and still receive push notifications. However, advanced features, like automated 911 dialing and text or email notifications, require a monthly subscription.

Ooma’s home security product lineup includes base stations, door and window sensors, motion sensors, water sensors, keypads and alarms. These products work together, and you can monitor them from the Ooma Smart Security mobile app. You can purchase these items a la carte or in one of Ooma’s premade home security bundles.

Starter packs

Ooma’s starter packs bundle a base station and the following sensors:

• Ooma 3-Sensor Smart Security Starter Pack: This bundle includes one Ooma Telo, one Ooma Motion Sensor and two Ooma Door and Window Sensors.
• Ooma 4-Sensor Smart Security Starter Pack with Ooma Water Sensor: This bundle includes one Ooma Telo, one Ooma Motion Sensor, two Ooma Door and Window Sensors and one Ooma Water Sensor.
• Ooma 5-Sensor Smart Security Starter Pack: This bundle includes one Ooma Telo, one Ooma Motion Sensor and four Ooma Door and Window Sensors.

A la carte equipment

Ooma’s a la carte equipment includes:

• Ooma Telo: The Ooma Telo is a required, wall-mounted base station for your home security system. It connects your sensors and detectors to each other and the internet. It can also send notifications or contact 911 when needed, depending on your plan.
• Door and Window Sensor: This sensor is installed on doors, windows or other entry points you want to monitor. It uses magnetic detection to track when an entry point opens and sends notifications through the mobile app, phone, text, email or Telo Base Station announcement.
• Motion sensor: This wall-mounted sensor has an 85-degree field of view and a 35-foot range. It uses infrared technology to detect movement, even in the dark.
• Water sensor: This wall-mounted device uses two gold-plated sensors to detect water and send notifications. You can place it under sinks, near water pipes, in basements at risk of flooding or around water heaters.
• Alarm siren: This 105-decibel wall-mounted siren syncs with your home security system and emits a sound based on your settings. You can pair the siren with your other sensors to provide an additional defense against intruders.
• Keypad: This wall-mounted keypad links with your base station and other devices. You can set up to five PIN codes so family members can enter and exit the home without setting off an alarm.

Mobile app

The Ooma Smart Security mobile app’s central dashboard monitors the real-time status of all your alarms and sensors. It also provides a timeline of each device’s activity, such as when doors and windows were open. You can also use the app to switch device modes from active to inactive.

Ooma home security starter packs range from $128.49 to $179.99, while a la carte equipment ranges from $24.99 to $99.99 at the time of publishing.

You can use Ooma home security products and receive push notifications without a monthly subscription, but some advanced features require a paid plan.

Starter pack pricing

Ooma’s starter packs bundle the required base station with sensors.

A la carte equipment pricing

You can also build a system by purchasing Ooma equipment individually. The Telo base station is required to use Ooma’s sensors and other accessories.

Subscription pricing

Ooma products and push notifications don’t require a monthly subscription. The Secure Plan costs $5.99 per month and includes features like remote 911, remote siren activation, and text and email notifications. The Pro Secure Plan costs $14.99 per month and includes professional live monitoring and support.

Ooma includes free shipping on starter packs. At the time of publishing, Ooma also offers $50 off orders over $200 and $100 off orders over $300.

When you purchase an Ooma home security system, the first step is activating your Telo Base Station. You can begin the process online by receiving an activation code, creating your account and registering your device. Next, connect your Telo to the internet via the Ethernet port. Once connected, you can mount your Telo to the wall using the included wall-mounting kit or adhesive.

Activating and mounting your sensors is quick and takes just a couple of minutes per device. Bring each device within 10 feet of your Telo, open the mobile app, click “Add Sensor,” and follow the instructions. When installing door and window sensors, align the indented dots on each side of the door or window opening. Each device includes a wall-mounting kit or adhesive so you can mount sensors without making a hole in the wall.

Overall, it’s a quick DIY process that takes no more than 30 minutes. All the devices run on batteries and are wireless except for the Telo, which requires an Ethernet connection.

While Ooma doesn’t mention a warranty for any of its home security products, purchases come with a 30-day money-back guarantee.

Yes, Ooma home security is a cost-effective option for homeowners concerned about flooding or those who want to monitor entry points such as doors and windows. If you simply want to know when people open your doors and windows or if there’s water in your home, Ooma is a user-friendly and sensible choice due to its easy setup and low cost.

However, if you’re looking for detailed monitoring of what's happening around your home, you’ll want to consider an alternative company that offers camera monitoring.