Vector Security

Updated 12/09/2022

About Vector Security

Vector Security has provided intelligent security solutions for nearly 50 years. Headquartered in Pittsburgh, the company offers a full suite of electronic security services for residential, business and national account customers. Vector Security assists with security consultations, installation, monitoring and service. It has over 386,000 customers.

Overall Satisfaction Rating

5 stars
4 stars
3 stars
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1 stars

Pros

System relocation options
Equipment warranty
Support for home automation

Cons

Strict cancellation policy
Not available in all states

Bottom Line

Vector Security offers three plans with varying levels of wireless technology. Although its cancellation process isn't ideal, the company provides an excellent warranty, and the home automation support is a huge positive.

Top Vector Security Reviews

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Clara of West Columbia, SC

Verified

I am extremely pleased with the quality of service that I get... They listen and give you a security system that will exceed your expectations. The owner is very good at helping y...

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Cindy of Canfield, OH

Verified

… Excellence with customer service, friendly, and professional. They explain everything I need to know. Help me with anything I need. My children were nervous without having an al...

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What is Vector Security?

Vector Security is a home alarm and surveillance company. All systems include professional monitoring services from Vector Security-owned and -operated monitoring centers. Monitoring contracts range from 36 to 60 months. You can use mobile devices to access live video surveillance.

You can sign up for Vector Security by calling to schedule an appointment or by ordering online. A Vector Security representative will set up a time to come and install the system for you.

Vector Security prices

Upfront equipment costs start between $0 and $149, depending on the package you choose. Monitoring fees range from $44.95 per month to $69.95 per month. There’s no extra charge for professional installation.

Vector Security monitoring costs are pretty average when compared with other home security companies. To learn more about the pricing on Vector Security’s equipment, it’s best to contact Vector Security over the phone and request a quote.

To see how costs compare against competitors', consider Vector Security vs. Guardian Protection, Ring vs. Vector Security, Vector Security vs. Frontpoint and Vivint vs. Vector Security.

Vector Security packages

Vector Security has three home security packages. The Essential Security plan is the simplest and most affordable plan. Both the Home Automation and Connected Home packages offer smart-home support and integration. The Connected Home package is the most extensive and comes with additional equipment.

Essential Security: Vector Security’s starter package comes with a wireless control panel, three door and window sensors, the Vector Security app, yard signs and window decals.
Home Automation: This package incorporates video surveillance. The footage is streamable through the app.
Connected Home: This includes standard starter equipment, an indoor camera, a smart thermostat and a smart door lock.

Additional Vector Security equipment

As with many other home security companies, 2GIG makes Vector Security’s equipment. The 12-point false alarm reduction works to reduce the number of times a nonemergency is reported as an emergency.

Some of Vector Security’s equipment includes:

Door sensors
Window sensors
Flood detection
Indoor and outdoor cameras
Doorbell cameras
Tilt and pan cameras
Live surveillance
Event-triggered surveillance
Carbon monoxide detection
Panic button
Medical alert

Vector security FAQ

Where is Vector Security available?

Vector Security is available to residents of the following states:

Alabama
Delaware
Florida
Georgia
Kentucky
Louisiana
Maryland
Mississippi
New Jersey
New York
North Carolina
Ohio
Pennsylvania
South Carolina
Tennessee
Texas
Virginia

Is Vector Security compatible with the Amazon Echo?

Yes, you can integrate Vector Security with the Amazon Echo, allowing you to use voice commands to control your security system. Vector Security’s products are also compatible with Google Home and use Z-Wave technology.

Vector also has several home automation options if you purchase the Home Automation plan or the Connected Home package. You can manage the system using the Vector Security app, Google Home or Amazon Alexa. Features include:

Event-triggered automation
Thermostat control
Lighting control
Appliance control
Electronic door locks

How do I cancel Vector Security?

If you want to cancel service, you must send a 30-day cancellation notice to a Vector Security local branch. If you cancel before your contract is up, you will likely be subject to penalties such as equipment costs, an early termination fee and the costs for the remaining monthly monitoring fees.

Is there a Vector Security app?

Yes, there is a Vector Security app for both Apple and Android that lets you control and monitor your security system from your smartphone.

Is Vector Security any good?

Overall, Vector Security is positively rated by verified customers. We recommend Vector Security for its smart-home automation, strong warranty and relocation services. It also has a solid lineup of equipment.

The most common drawback mentioned in Vector Security reviews is the cancellation policy, which could be more lenient; however, as a whole, we still enthusiastically support its home alarm systems.

For more, see how Vector compares with our top picks for smart home security systems.

Vector Security video review

Linda: Hi, I'm Linda. I live in North Carolina, and my husband was interested in Vector Security because there were some break-ins in our neighborhood many years ago. And he bought us a contract, and we've been with them ever since. I've been with Vector for about 13 years and like them a lot. They were always secure, very consistent in their service. However, they were changing things, and I needed to update the system. And because there are break-ins now in this neighborhood, I started looking at some other companies, like Cove and Blink. I did a lot of online research and it just seemed to be complicated. Some of them, you had to set up yourself, and being past the computer age I just didn't trust myself to do everything correctly. I called Vector again to see if they had cameras that I could add to my system and because I had been such a long time customer, they offered me free cameras as part a contract, and they came out. They not only set everything up, they helped me update my own system so that I had enough wifi and all of the power that I need here. And it really only cost me about $57 for that installation. And he actually came twice because I had to do some work in between to get a new modem. And then he came out and it took him maybe, oh, an hour to finish the job and now I have a brand new system with three new cameras that I didn't have to pay for. My monthly fee didn't even go up. In terms of the purchase process it was very simple for me because I already had the service. They explained how it would be changed and how it would be upgraded. And they actually did not add anything onto the monthly price. And I like knowing that there is someone on the other end of my line rather than just having cameras. So I've been very happy with their customer service. When I call there's always an answer. There's always people there to respond. When they come out to the house, no matter who they are they're very professional, and very, very helpful. So the gentleman that came out to help me upgrade the system this last time was extremely knowledgeable, and so helpful, so kind. And it was quite a complicated process. He took two visits to come and help me and set up the cameras so they're perfectly envisioning my entire front yard, back yard, and my front porch. I can talk to the people on the front porch now, so it's really very helpful and very— I feel a lot safer in my home. So I feel very happy with my purchase and that I've chosen to stay with Vector, to go with Vector originally, to stay with them. They are consistent and they are very, very professional. The company is run in an excellent way and the customer service is wonderful, so I feel safer in my home. I feel safer knowing that I could look out into the driveway if I hear a noise and, or the backyard, and it's been an excellent process.