Vector Security Reviews

I have been with Vector Security since 2014. They were more efficient than the previous companies that I had service with. I’ve always enjoyed working with them. The technician, A.J. is very pleasant. He is always thorough and I like that he checks the whole system. I really like Vector Security and have enjoyed being their customer.

St. Paul Lutheran Church has been dealing with Vector Security for many years. Our church recently completed a major upgrade and expansion to the fire alarm system. Jason was our primary support person for this project. He communicated well and was always willing to take the time to answer all of our questions. The electricians and installation techs were efficient and very professional to work with. We were very pleased with the work that was done.

Nick and Jason done an awesome job working on my alarm system and camera system at my restaurant today. The alarm system wasn’t working properly for sometime now, however, the guys fixed everything that needed to be fixed including installing a working circuit board for the alarm system. My cameras are working great as well and I am very pleased with how everything turned out and how everything is working nicely now! Great job Nick and Jason!

Nick done an awesome job and I really appreciate his patience with teaching me and making sure I thoroughly understand how to operate my alarm system and camera. Outstanding customer service and professionalism! I would recommend Nick and Vector Security to anyone that’s in the need for an alarm system!

We have been frustrated with your security system and box for the last 1 and 1/2 year since our new home was built. The inconsistent beeping would last for hours and no one until Chad ** could help us. Hopefully our problem has been solved. He was patient and understanding and knowledgeable. Thank you Chad.

This company is a sham, we got the service thought it was a good service, but became disappointed with the service. We had incident and they did not alert us. Now they did call us one time when my son put code in wrong and we were shocked. So we asked our friends and family about their security service and decided to get a security company that is more reliable than vector. So I called to cancel service and they informed me that we had signed a 5 year contract and that is far from the truth. The lady informed me that we would have to pay $2000. it maybe more just to get out of the service. I never ever signs contracts because I don’t believe in them. I advise anyone be careful when signing with this company in the end you will regret it and this company is not the company you should choose.

I spent $5000 having a security system installed by Vector and I can use it. The alarm goes off and nothing triggers it. I pay $105 per month for monitoring service and can’t use it. I WOULD URGE YOU NOT TO USE VECTOR!

I am writing to express my significant dissatisfaction with the security system and services I have received. My decision to acquire this system was based on information provided by a representative, Barry, who assured me of the ability to integrate personal cameras and upgrade the system. However, the compatible cameras I purchased proved non-functional, necessitating replacements from your company. Subsequently, the performance of these cameras has been consistently inadequate. On one occasion, I personally observed an individual attempting to break into my vehicle, yet your cameras failed to capture this event. Several months later, a similar incident occurred involving my truck, again without any recorded footage. Furthermore, the theft of my trash can also went unrecorded.

If you need a good security company don't go with Vector Security. Go to Walmart and buy the cheapest video cameras. They will be a 💯 better than vector without a monthly fee. The worst company I've ever dealt with!!!!

If you buy this alarm system, you will never know peace again. Not sure why I don't see more reviews talking about this. We've had Vector security for at least a decade, but in the last few years something has changed in our alarm system. If any alarm component is not in perfectly working order, the entire system beeps loudly. EVERY 30 seconds. Indefinitely. You can silence it, but only for 4 hours (this is not a full night of sleep). This sounds like it would keep you safe, except that we don't even set the alarm and it beeps anyways. There are, I would estimate, 70 components to the alarm, and if you even brush the cap of one of them, the beeping starts. The machine will tell you that one of the 4 (or any number) of windows (or anything else) is the problem in a given room, but you have to trial and error which one it is. Some of the equipment will require that vector security come out to fix it, and the beeping will not stop while you wait for that appointment.