Ring Reviews

I'm trying to transfer ownership from my deceased sister to my daughter. I even provided a death certificate but it's still not done. Terrible customer support. All representatives are in India and their English is terrible. I guess I'll throw it away and buy a different brand. I have 2 Ring Doorbells without any problems but, this situation is ridiculous.

Ring sucks. It has constantly missed someone walking up to my door because it is rebooting. The speaker don’t work when you try to talk to people. The camera view is horrible, so you don’t see anyone face. Don’t waste your money because the whole system sucks. The front door one. It rings to inform you someone is there after they already left.

Something sinister with this company. BEWARE... Your info is being monitored by crooks (wouldn't be surprised if Ring is in on it). Notice how much they pay to flood the market with their ads. Their protection is "We're sorry but we don't reimburse" like that will make your things appear or make you feel better. Even makes it hard to give their devices away that you paid for. Everything that glitters ain't gold.

My wife made a post on the Ring neighborhood chat about a Wow worker person ringing our doorbell to get in our backyard late on a Sunday night. We said no and they still went in our backyard. We made a neighborhood post about it and Ring blocked it. For what reason I don't know! 2 days ago, a child was almost abducted in our neighborhood in a similar situation. Why would the Ring company block this post?? What's up with Ring!

I called and asked to track my Ring camera that I ordered over a week ago or to see it if it had even been shipped yet. I stayed on the phone 25 minutes plus and still did not get an answer. I asked to speak to the supervisor, and they would not transfer me. I ended up hanging up on them. This is unacceptable with the technology of tracking packages this day and time, it was a simple question and needed a simple answer, which I did not get. I have four Ring cameras and have been a customer for years. I’m completely dissatisfied at this point.

I Bought Ring vid. doorbell. Pd $65 from Ring. It came with no cord to charge. Called Ring. They no help. Advise all Buy other brands. I am 79 disabled widow. So wrong to treat widows this way.

I like my new Ring doorbell however I don't like getting the yearly charge monthly. The customer service is a joke. Even if you get a person in the US.

I wish I could give zero stars. This has been a frustrating and extremely poorly handled experience from start to finish. I’ve used Ring products for the past 6 years without issue, which is why this recent order was so disappointing. My husband and I recently moved, and I ordered 3 spotlight cameras with solar panels and a doorbell, selecting expedited shipping. The $505 was charged to my account nearly a week before anything shipped, with no updates provided.

Do yourself a favor and skip the Ring outdoor security camera! If I could give less than a zero, I would... I have the highest speed Internet, and this camera still glitches just at the most important footage!!! Garbage for the price I paid and the yearly subscription I pay!!!!!! Go with any other brand but this!!!!

DO NOT buy Ring products. They are a constant let-down. They sometimes work and are process to reboot and rejoin networks is long an involved. The system as a whole only works for 4-6 weeks before a camera goes out and needs a reboot. It can not be done remotely. The constant solicitation for further upgrades if annoying when already paying for a subscription with reduced services from sign up. The resolution is only good on bright sunny days. If there is any sort of weather, the video quality is poor or outright unviewable. It was a waste of money. Save yourself the cash and invest in a better system.

We bought based on reviews however no one told of how blurry the videos are. Daytime great night vision not so great. If something is close within 10feet great it’s right under light. But 10ft or more you can’t make out! That disappoints me.

I have Three Ring Spotlight Cameras. I wish I did not have Three Ring Spotlight Cameras. These Cameras miss events that should be recorded. There is a 120 second window that lets you see all the way up to the glitch then takes a few seconds to reset. My trash can was hit by a vehicle with no recording at all. I will not renew my subscription. These things are too much trouble while eroding your confidence in having had them in the first place. Some people may like them for the aesthetics. Maybe use them as a flower hanger is the best use. Now for no reason I am getting the message 'Hi you are not being Recorded.' I can not turn the thing off. I will turn the power off and take my chances. Thank you Ring Time and Effort I will never have any satisfaction of having spent on those useless contraptions.

My name is Johnny **, and I have an open complaint against your company with the Better Business Bureau. I was contacted by someone named Sarah from your Executive Team. After they told me that they were calling me and I never had a missed call, I said this is not working and I asked them if they would please put me in contact with someone else in that department.

Ring signed me up for a service I didn't ask for OR want. They charged me $99 for standard service and $99 for AI service. After being on the phone for 50 minutes struggling with people who didn't understand English, They kept part of my money anyway. Now I get pop ups every time I open the app trying to trick me into their AI SERVICE AGAIN. REAL LOWLIFE COMPANY!

This is a company that I used to love. They had great customer service. And then of course the owner a few years ago sold to Amazon. That speaks volumes. Offshore customer service and multiple issues with upgrades quality of video and their customer service has definitely deteriorated. I have an issue right now with a moderator that no matter what I try to post they are not allowing it. Deleting and stating that I am breaking the rules in violation of policy. No way to explain or appeal. They do this behind a keyboard with no name and boy would I love to have a chat with them! It's very cowardly to intentionally in purposely not allow a person to post. I want to make it very clear to you that I have a permanent disability and feel as though you are clearly and blatantly discriminating against me.

I own a business and have been paying for Ring’s “professional legacy monitoring” plan for about a year, under the clear understanding that multiple devices on my account were covered. Last night, my business was burglarized. Approximately $30,000 in equipment and inventory was stolen—and Ring provided ZERO notifications. Not a single alert. Only after the fact did I learn that the devices I have—cameras, spotlights, and even backup internet—are apparently NOT covered under the monitoring plan I’ve been paying for. Despite this, my account explicitly shows these devices as being included. That is not a misunderstanding—that is misleading. When I contacted customer service, the only “solution” offered was to purchase additional equipment. No accountability. No refund for a year of paying for a service that failed when it mattered most. Not even an attempt to make this right.

They miss so much! I got a mattress delivered and all I got on the rRng camera was the delivery guys leaving my house. Absolutely waste of money.

Ring service uses false advertising saying their premium plan has continuous 24/7 monitoring. Every time I needed it over 12 months of having the service, I could never find the footage I needed because it was not actually continuous. Their new “AI” plans are a joke. Do not recommend.

Yes, easy install. Cameras stink. They don't pick up a lot of motion in our set areas. The zoom quality is awful. I have three that I plan on replacing with better cameras.

Most of the time it's okay but this new AI crap is for the birds. I turned off the stupid of AI and you guys turned it back on. I had to turn it off again. That stuff is creepy and I DO NOT WANT ANYTHING TO DO WITH IT.