Ring Reviews

July 4, I woke up a missing conure parrot that I had for over 10+ years, I saw feathers on the opposite side of my closed in carport. I checked the solar ring camera and again there was no footage of anything. I called over to customer service, a complaint was made, and I was advised someone will reach out. It's July 9 and no one has reached out. I advised the customer service rep to remove the monthly payment for the camera, and I will not be using their services. This is the 2nd time no footage was recorded, and all of the setting are set to my standards. The 1st time this happened a fox came and took 4 of my chickens. None of the cameras caught any footage. All of this has happened this year. These cameras were not worth $800 and they are not records &/or CATCHING ANY FOOTAGES.

Their products are crap and break down right after 30 day return policy and then they laugh at you and tell you they will not issue refund or replace. Must be nice to sell products that they know will break down after 30 days return policy and then deny you your money back.

Stopped working as it needed an update. Took it down brought closer to modem. Not installing updates. Customer Service said we needed a new device. This was out of warranty. Got a discount code to buy new one for $97. Canceled our recording service for the other unit that also had a problem with power cord. It's too bad seemed like a good idea. We can now live without this. No hard feelings.

I believe that someone is manipulating the Ring app. I have troubleshooted the ring app in every possible way to no avail. The ring app stopped detecting motion completely. I rested to factory setting and no result. That's what you call a piece of crap.

I gave it A two star because My biggest frustration is I can NOT see anything at night. We have lots of street lights. Look at the camera through the app...Dark? Which leads me to the price of it. Not worth it. Not to mention you have to make another purchase just to be able to have ALL of the features. Can't really zoom in to get the best description of anything. Up/down side to side very, very little. Ugh! The agony. I have it set to watch where my car is park. That's why I'm written this review. These are the real cons. However, I do like the fact you communicate with others customers/neighbors and connect multiple addresses. Because I take care of my parent and need to make sure she good. This is why I review a two. Thanks for reading my review.

Way overpriced, there are plenty of better options. Has a very limited mobility and you have to remove the camera from its base in order to charge it. They don't send you a mounting bracket with the third-generation indoor outdoor. The videos don't show you how to get the base off so that you can is it to mount the camera base. It's completely ridiculous and I do these things all the time. Even AI, which I finally had to go to because Ring is no help so that they were having a lot of issues with this company. Of course, you don't have a memory slot, so if you want to save anything, you got to pay for their service. This service probably is the worst I've tried.

⚠️ WARNING: RING Doorbells Have a Major Security Problem. I’m sharing this because I think everyone needs to know: Ring doorbells have a serious security flaw. If someone nearby picks up your Ring device’s Wi-Fi signal and connects it to a regular 2.4GHz network, they can watch your live camera feed. How do I know? Because I can see my neighbor’s live camera feed. Yes, right now. This isn’t just a guess—it’s actually happening. I reported this to Ring’s security team right away and asked for a replacement device. That was over 40 days ago, and I’ve been stuck in a nightmare of delays, repeat calls, and broken promises ever since.

I can never log in because I don’t pay for service. They make it difficult to login. Password never works then when you reset it they want you to put in a code that they never send to you so you hit resend then they lock you out for trying to log in.

Cameras are fine, the mounting brackets and instructions are TERRIBLE. I will never buy another Ring camera that needs to be mounted. The instructions leave out many many steps. They appear to be written by non English native speakers.

Soon after the warranty expired the camera doesn’t capture or record everything like it was when I bought it. I was able to walk out my house then enter my house 3 minutes later and it didn’t capture anything! The following day the mailman arrived. When I checked the video it stated NO VIDEO FOUND! When I called the representative, said you're out of warranty and offered me a 35 percent discount for a new device and stated the one I have is old but when I compare the one they were trying to sell me it was the same!