Ring Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+1 more
About Ring
This profile has not been claimed by the company. See reviews below to learn more or submit your own review.
Ring’s home security devices include its popular video doorbell system, security cameras and smart lighting. Its equipment is easy to install, and plans are available with or without professional monitoring.
- Quality video surveillance
- DIY installation
- Self-monitoring option
- 30-day trial period
- Few home automation features
- Some customer service complaints
Featured Reviews
Ring equipment
Video Doorbell Pro 2
$174.99
Lets you see and communicate with people on your doorstep from your phone or compatible device. Its 1080p high-definition cameras have 150-degree horizontal and vertical fields of view. Water-resistant and automatically connects to the app via Wi-Fi.
Spotlight Cam Plus
$129.99
Deters threats with built-in spotlights and security sirens. It has 1080p HD video and color night vision, two-way talk and sends real-time alerts when it detects motion.
Stickup Cam
$69.99
Wireless and battery-powered, so you can put it on any flat surface. Comes with HD video, two-way talk and motion-activated notifications.
Contact sensor
$19.99
Easily mounts to any door or window frame. Comes with two CR2032 batteries, Z-Wave connectivity and one-year limited warranty. Requires Ring Alarm or Ring Alarm Pro.
How does Ring work?
Ring is a DIY security system that helps you protect your house, apartment or commercial business property. Ring security systems require Wi-Fi to send push notifications to your smartphone or tablet.
Video doorbells operate on battery power and use Wi-Fi to alert you when someone presses the button or when they detect motion, and contact sensors send instant mobile alerts when doors or windows open on your property. You can pair these sensors with an Alexa device and hub to add voice control capability. The sensors are also compatible with iOS and Android devices.
Most connection processes for Ring products take place through the Neighbors app, which is available for Apple and Android devices. Through Ring’s Neighbors app, you get real-time safety alerts from their local law enforcement, homeowners associations and community groups.
You can also stream video and communicate with anyone on your doorstep through two-way audio.
Ring packages and pricing
Starting costs for Ring packages range from $199.99 to $379.99. All home alarm kits come with a base station, keypad, door/window contact sensor and motion detector, and you can customize your system with extra cameras, glass break sensors, smart doorbells, smart lights and more.
| Base station | Keypad | Contact sensor | Motion detector | Alarm range extender | Cost* | |
|---|---|---|---|---|---|---|
| Alarm Security Kit, 5 piece | 1 | 1 | 1 | 1 | 1 | $199.99 |
| Alarm Security Kit, 8 piece | 1 | 1 | 4 | 1 | 1 | $249.99 |
| Alarm Security Kit, 10 piece | 1 | 1 | 5 | 2 | 1 | $259.99 |
| Alarm Security Kit, 14 piece | 1 | 2 | 8 | 2 | 1 | $329.99 |
| Alarm Pro Security Kit, 8 piece | 1 | 1 | 4 | 1 | 1 | $299.99 |
| Alarm Pro Security Kit, 13-Piece + eero Wi-Fi 6 Extender | 1 | 1 | 8 | 2 | 1 | $379.99 |
| Alarm Pro Security Kit, 14 piece | 1 | 2 | 8 | 2 | 1 | $379.99 |
How much does Ring cost per month
Ring offers three monitoring options: Basic, Plus and Pro. If you opt for a Ring professional monitoring plan, you get a seven-day “practice-mode period” to get to know your new system without triggering false alarms.
- Basic: For $3.99 per month, you get video recording for one Ring doorbell or camera and access to the app for arming and disarming the system.
- Plus: For $10 per month, you get video recording for multiple Ring devices at one location, plus extra digital features through the app.
- Pro: Starting at $20 per month, this plan provides 24/7 professional alarm monitoring.
Ring installation
Ring designed its security systems for DIY installation. “The Ring system was very easy to set up,” according to a reviewer in California. “I installed three ring floodlights, a doorbell and a Chime pro. I can view all sides of my house and the doorbell notifies me, even if the person doesn’t ring the bell.”
Once you unpack the equipment, all you have to do is sign up for the app and register your Ring Alarm base station. You then complete the setup by placing the sensors and motion detectors around your home or business.
How does Ring compare?
Compare Ring to similarly rated home security companies.
| Company | Customer rating | Monitoring | Installation | Monthly fee | |
|---|---|---|---|---|---|
Ring | Learn More | 1.3 | Optional | Professional or DIY | $19.99 to $99 |
 ADT DIY | Get a Quote | 3.8 | Required | DIY | $24.99 to $39.99 |
 Vivint | Get a Quote | 4.5 | Required | Professional | Approximately $25 to $57 per month |
 SimpliSafe | Get Started | 3.6 | Optional | DIY or professional ($99+) | $33 to $79.80 |
 Frontpoint | Get a Quote | 2.0 | Required | DIY | $5.10 to $49.20 |
Ring FAQ
Is Ring safe from hackers?
Relating to incidents that happened in 2017, “the Federal Trade Commission (FTC) thinks that Ring has been a little too sloppy in that regard, that its poor privacy and lax security have let its own company employees spy on customers through their cameras,” ConsumerAffairs reporter Gary Guthrie wrote in June 2023, after Ring agreed to a $25 million settlement over privacy issues.
In general, anything that connects to the internet is susceptible to hackers. It's important to take your own steps to protect yourself. If you have any video cameras installed in your home, look into the FTC’s tips to secure your home security cameras. If you use an app to manage your access, check out the privacy settings and permissions.
How loud is the Ring alarm?
The alert noise from the Dome Sirens sounds at 95 decibels at 1 foot — louder than the sound of a jackhammer.
Does Ring require a subscription?
You can technically self-monitor for free, but it might not be worth it. A reviewer in Pennsylvania was dissatisfied with how Ring’s subscription model works.
“It was important that I could preserve recordings so I subscribed to Ring Pro that would let you save unlimited videos,” they told us. “Then, after about a year, when I no longer needed the useless recording saving, I unsubscribed and … Ring locked me out of the app and told me that if I wanted to change any settings, I had to subscribe to a plan.
How long does the Ring battery last?
The Ring video doorbell battery lasts between six months and a year, but the battery may run out more quickly in colder climates. The battery life of other devices depends on conditions and usage:
- Ring base station: Internal rechargeable battery with up to 24 hours of backup
- Ring contact sensor: 3-volt lithium battery; lasts up to three years
- Ring Alarm keypad: Internal rechargeable battery; lasts up to seven months
- Ring Alarm motion detector: 3-volt lithium battery; lasts up to three years
- Ring Alarm range extender: Internal rechargeable battery with up to 22 hours of backup
- Ring panic button: 3-volt lithium battery; lasts up to three years
Can you have multiple Ring doorbells?
Yes, you can have multiple Ring doorbells on the same property.
Is Ring owned by Amazon?
Amazon acquired Ring in 2018. Ring works with Google Assistant, Amazon Alexa and Apple HomeKit. Alexa has the most thorough integration of the three.
Is Ring worth it?
Ring is known for its high-quality equipment, especially the doorbell cam, app features and easy installation. We like that you can monitor their homes remotely and get notifications about any suspicious activity.
But it might be hard to get hold of someone when you need to. “The Ring cameras are very good,” according to a reviewer in North Carolina. “But technical support/customer service is terrible.”
All products work with Alexa-enabled devices, but that’s the extent of its smart-home automation features. And while products are fairly affordable, the additional accessories and DIY monitoring may be expensive for some.
“My Ring doorbell and security camera works great and the app is easy to download, setup and use,” a reviewer in California said. “It’s very inexpensive to add monitoring to your device(s). Hard wiring these devices is the best, but Wi-Fi is good as long as you keep the batteries charged. Remember usage will drain the batteries. Be sure to utilize the settings to manage your devices and you will get good results.”
Ring Reviews
Filter by Rating
- (40)
- (18)
- (10)
- (33)
- (236)
Popular Mentions
- 4,879,673 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,879,673 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed May 1, 2026
I have Three Ring Spotlight Cameras. I wish I did not have Three Ring Spotlight Cameras. These Cameras miss events that should be recorded. There is a 120 second window that lets you see all the way up to the glitch then takes a few seconds to reset. My trash can was hit by a vehicle with no recording at all. I will not renew my subscription. These things are too much trouble while eroding your confidence in having had them in the first place. Some people may like them for the aesthetics. Maybe use them as a flower hanger is the best use. Now for no reason I am getting the message 'Hi you are not being Recorded.' I can not turn the thing off. I will turn the power off and take my chances. Thank you Ring Time and Effort I will never have any satisfaction of having spent on those useless contraptions.
Reviewed April 29, 2026
My name is Johnny **, and I have an open complaint against your company with the Better Business Bureau. I was contacted by someone named Sarah from your Executive Team. After they told me that they were calling me and I never had a missed call, I said this is not working and I asked them if they would please put me in contact with someone else in that department.
They refused to do that but did offer other ways to communicate or I could call them. I did not want to speak to this person further, so I asked them to put me in contact with their manager or supervisor. They would not do that either. I then told that representative that they were to personally cease and desist all communication with me. I also said that if I was not contacted by their supervisor, manager, or someone else from their department, I would be contacting several other organizations to help me with this matter.
No one ever contacted me after I sent that email. I have now discovered another issue after logging into my Ring account. I am now on some kind of AI Plan. I want nothing to do with AI, and I do not remember asking to be put on this new plan. Part of my complaint has to do with your nightmare of an AI system that I had to deal with when calling customer care. So, I don’t want AI to be a part of my security system. I am requesting that someone other than the representative that has already tried to contact me reach out to me about my BBB complaint and this new AI issue. Thank you.
Thanks for subscribing.
You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.
Reviewed April 27, 2026
Ring signed me up for a service I didn't ask for OR want. They charged me $99 for standard service and $99 for AI service. After being on the phone for 50 minutes struggling with people who didn't understand English, They kept part of my money anyway. Now I get pop ups every time I open the app trying to trick me into their AI SERVICE AGAIN. REAL LOWLIFE COMPANY!
Reviewed April 26, 2026
This is a company that I used to love. They had great customer service. And then of course the owner a few years ago sold to Amazon. That speaks volumes. Offshore customer service and multiple issues with upgrades quality of video and their customer service has definitely deteriorated. I have an issue right now with a moderator that no matter what I try to post they are not allowing it. Deleting and stating that I am breaking the rules in violation of policy. No way to explain or appeal. They do this behind a keyboard with no name and boy would I love to have a chat with them! It's very cowardly to intentionally in purposely not allow a person to post. I want to make it very clear to you that I have a permanent disability and feel as though you are clearly and blatantly discriminating against me.
I have filed a complaint already with Ring. I'm going to review Ring on every media platform I can until someone in an upper management position calls me and lets me know why or who the individual is that is blocking me in my I assume neighborhood, who is a moderator with a huge need for power. Well, this is not working for me and you need to come out of your little hiding shell and provide me with the same courtesy and respect that all paying Ring customers deserve. Why are my posts that are not in violation not being allowed on the site and being deleted immediately upon receipt of review??? This is unacceptable, outrageous and shame on you Ring for allowing your moderators to have such power over your customers!
Reviewed April 22, 2026
I own a business and have been paying for Ring’s “professional legacy monitoring” plan for about a year, under the clear understanding that multiple devices on my account were covered. Last night, my business was burglarized. Approximately $30,000 in equipment and inventory was stolen—and Ring provided ZERO notifications. Not a single alert. Only after the fact did I learn that the devices I have—cameras, spotlights, and even backup internet—are apparently NOT covered under the monitoring plan I’ve been paying for. Despite this, my account explicitly shows these devices as being included. That is not a misunderstanding—that is misleading. When I contacted customer service, the only “solution” offered was to purchase additional equipment. No accountability. No refund for a year of paying for a service that failed when it mattered most. Not even an attempt to make this right.
To make matters worse, the representative, Ayla, was combative, spoke over me, and showed zero professionalism or empathy in response to a serious business loss. Bottom line: this experience feels deceptive—from the marketing to the fine print to the complete lack of support when it actually counted. I trusted this company to protect my business, and it failed—completely. I will not be spending another dollar with Ring, and I would strongly caution others to think twice before relying on their services.
Reviewed April 22, 2026
They miss so much! I got a mattress delivered and all I got on the rRng camera was the delivery guys leaving my house. Absolutely waste of money.
Reviewed April 17, 2026
Ring service uses false advertising saying their premium plan has continuous 24/7 monitoring. Every time I needed it over 12 months of having the service, I could never find the footage I needed because it was not actually continuous. Their new “AI” plans are a joke. Do not recommend.
Reviewed April 15, 2026
Yes, easy install. Cameras stink. They don't pick up a lot of motion in our set areas. The zoom quality is awful. I have three that I plan on replacing with better cameras.
Reviewed April 11, 2026
Most of the time it's okay but this new AI crap is for the birds. I turned off the stupid of AI and you guys turned it back on. I had to turn it off again. That stuff is creepy and I DO NOT WANT ANYTHING TO DO WITH IT.
Reviewed April 9, 2026
My experience with Ring has been terrible. My front door camera has been offline for a year, they will not send someone out to fix it unless I use a third-party company; they do none of their own work in terms of repairs. There’s a significant charge, and you have no relationship with this third-party company and it becomes another entity that can gain access to your system. Ring will only provide me with the company they use, but do not even know what the fee will be. That’s it for me, I’m done!
Ring Company Information
- Company Name:
- Ring
- Website:
- ring.com