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Ring

Ring
Overall Satisfaction Rating 4.06/5
  • 5 stars
    32
  • 4 stars
    14
  • 3 stars
    7
  • 2 stars
    1
  • 1 stars
    7
Based on 61 ratings submitted in the last year

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    Ring provides home security devices, including video doorbells, security cameras and smart lighting. Its equipment is easy to install, and its plans are available with or without monitoring.

    BOTTOM LINE

    Ring is a smart home security option for those who want to monitor their homes remotely. Additional Ring security products can get pricey, but customers like not having to sign a long-term contract.

    PROS
    • High-quality video surveillance
    • No long-term contracts
    • DIY installation
    • Optional monitoring plans
    CONS
    • Few home automation features
    • Expensive accessories

    Top Ring Reviews We Found

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    Rated with 4 stars
    Verified Reviewer

    I love the ease of use and installation. Some of the extras are a little pricey like security cameras. The initial kit and the ring alarm are fairly reasonable. I love that there is no contract and monitoring is only $10 a month. I feel much safer.

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    Rated with 5 stars
    profile pic of the author
    Verified Reviewer

    I really like Ring for the customer service plus for the service cost is really good. On top of all that if someone steals your equipment Ring will replace it at no cost. Really simple to use and reliable. ... I really like them.

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      What is Ring?

      Ring is a DIY security system that helps you protect your house, apartment or commercial business property. Ring’s video doorbells let you see and communicate with people on your doorstep from your phone, tablet or compatible Amazon Echo device. Its 1080p, high-definition cameras have a 160-degree horizontal field of view and a 90-degree vertical field of view.

      Through Ring’s Neighbors app, customers also get real-time safety alerts from their local law enforcement, homeowners associations and community groups. Ring is compatible with most Dome Sirens, Ecolink sensors, First Alert alarms, GE and Leviton lights and smart locks from Schlage, Yale and Kwikset.

      How does Ring work?

      Ring security systems require Wi-Fi to send push notifications to your smartphone or tablet. Ring video doorbells operate on battery power and use Wi-Fi to alert you when someone presses the button or there it detects motion. Ring alarm contact sensors send instant mobile alerts when doors or windows open on your property. You can pair these sensors with an Alexa device and hub to add voice control to these sensors. The sensors are also compatible with iOS and Android devices.

      Most connection processes for Ring products take place through the Neighbors app, which is available for Apple, Android and Windows 10 devices. With the Neighbors app, you can stream video and communicate through two-way audio with whoever’s on your doorstep. You can also control a few home automation functions from the app, including smart lights and locks.

      Ring equipment and security accessories

      The Ring alarm home security kit comes with a base station, motion detector, contact sensor, keypad and range extender. Once you have the alarm base kit, you can customize your home protection with video doorbells, surveillance cameras, alarm contact sensors and other Ring security products.

      ring alarm 5 piece kit
      Ring Alarm 5-piece kit
      • DIY installation
      • Optional monitoring plans
      • $199.99 at time of publishing

      SHOP ON AMAZON
      ring video doorbell 2
      Ring Video Doorbell 2
      • Five-minute installation
      • Includes a quick-release rechargeable battery pack
      • $169 at time of publishing

      SHOP ON AMAZON
      ring spotlight cam
      Ring Spotlight Cam
      • Built-in two-way talk
      • Includes a rechargeable battery pack
      • $199 at time of publishing

      SHOP ON AMAZON
      ring chime
      Ring Chime
      • Connects to existing Ring devices
      • Plugs into standard outlets
      • $29.99 at time of publishing

      SHOP ON AMAZON
      ring alarm contact sensor pack
      Ring Alarm Contact Sensor Pack
      • Mounts to door/window frames
      • Includes a 3-volt lithium battery
      • $39.99 at time of publishing

      SHOP ON AMAZON

      How much does Ring cost?

      Ring Protect Plans cost between $0 and $10 per month. All Ring plans — Free, Basic and Plus —  include motion-activation notifications, real-time video streaming, two-way talk features and lifetime theft protection. The company only charges monthly subscription fees if you want video saving and sharing features or a professional Ring monitoring plan.

      • Ring Protect Basic costs $3 per month or $30 per year and comes with video saving and sharing features. This plan comes with coverage for one doorbell or security camera.
      • Ring Protect Plus costs $10 per month or $100 per year and includes 24/7 professional monitoring, extended warranties for all devices and 10% off select accessories. This plan covers all devices at one address.
      Ring Protect FreeRing Protect BasicRing Protect Plus
      Monthly cost$0$3$10
      Live HD video streaming
      Video saving and sharing
      Snapshot capture
      24/7 professional monitoring
      Equipment warrantyOne yearOne yearExtended
      Ring Protect Free$0One year
      Ring Protect Basic$3One year
      Ring Protect Plus $10Extended

      Ring installation

      Ring designed its security systems for easy installation. Once you unpack the equipment, all you have to do is sign up for the app and register your Ring Alarm base station. You then complete the setup by placing the sensors and motion detectors around your home or business.

      You can install a Ring doorbell installation. Simply mount the video doorbell in the desired location, and it automatically connects to the Ring app via Wi-Fi.

      If you opt for a Ring professional monitoring plan, you get a seven-day “practice mode” period to get to know your new system without triggering false alarms.

      Ring security FAQ

      How much does Ring cost?
      Ring equipment costs about $200 for the basic kit, but the price increases if you purchase optional accessories and upgrades available. Ring security plans with premium features or monitoring cost between $3 and $10 each month.
      Is there a monthly fee for Ring?
      Sometimes. Ring only requires monthly subscription fees if you want premium features or professional monitoring. These plans cost between $3 and $10 per month.
      What is Ring Alarm professional monitoring?
      Ring Alarm professional monitoring is a service that alerts local authorities when your security system detects a threat. The Ring monitoring center employs a team of emergency response technicians to oversee all Ring alarms around the clock.
      How long does a Ring battery last?
      The Ring video doorbell battery lasts between six months and a year, but the battery may run out quicker in colder climates.

      Other Ring devices’ battery lives depend on their usage.

      • Ring Base Station: Internal rechargeable battery with up to 24 hours of backup
      • Ring Contact Sensor: 3-volt lithium battery that lasts up three years
      • Ring Alarm Keypad: Internal rechargeable battery that lasts up to seven months
      • Ring Alarm Motion Detector: 3-volt lithium battery that lasts up to three years
      • Ring Alarm Range Extender: Internal rechargeable battery with up to 22 hours of backup
      • Ring Panic Button: 3-volt lithium battery that lasts up to three years
      Does Ring work with Google Home or Alexa?
      Yes, Ring works with Google Assistant, Amazon Alexa and Apple HomeKit.
      Are Ring doorbells waterproof?
      Ring doorbells are resistant to rain and freezing temperatures. However, you should not submerge them in water.
      Can you have multiple Ring doorbells?
      Yes, you can have multiple Ring doorbells on the same property.
      Does Ring require a subscription?
      No, Ring only requires a subscription if you want optional features or professional monitoring services. You can monitor your Ring home security system through your phone for free.
      Does a Ring Alarm call the police?
      Yes, Ring Alarm professional monitoring centers call your local police department if the system detects a security threat.
      What is Ring’s refund policy?
      Ring provides a full refund if you return devices within 30 days of purchase.
      Is Ring owned by Amazon?
      Yes. Amazon acquired Ring in 2018.

      Is Ring worth it?

      Ring is a smart option for homeowners, business owners and renters who want to monitor their property from their phones. Ring video doorbells come equipped with infrared night vision, automatic motion detection and recording capabilities. Professional monitoring plans are optional, and there are a variety of Ring alarm accessories that make it easy to customize your protection level.

      Ring Reviews

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      How do I know I can trust these reviews about Ring?
      How do I know I can trust these reviews about Ring?
      • 3,148,905 reviews on ConsumerAffairs are verified.
      • We require contact information to ensure our reviewers are real.
      • We use intelligent software that helps us maintain the integrity of reviews.
      • Our moderators read all reviews to verify quality and helpfulness.

      For more information about reviews on ConsumerAffairs.com please visit our FAQ.

      Page 1 Reviews 0 - 10
      Rated with 5 stars
      Verified Reviewer
      Original review: May 7, 2021

      My Ring doorbell and security camera works great and the app is easy to download, setup and use. It’s very inexpensive to add monitoring to your device(s). Hard wiring these devices is the best, but WiFi is good as long as you keep the batteries charged. Remember usage will drain the batteries. Be sure to utilize the settings to manage your devices and you will get good results. We have been extremely happy with these products that we will install a complete ring security system when we move in 3 months.

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      Rated with 5 stars
      Verified Reviewer
      Original review: Jan. 17, 2021

      This system is easy to use and customer service is always available should you have a problem. I have all battery operated items vs hard wired which work but I think hard wired is always the best way to go. You don’t get service interruptions or video problems if hard wired. With battery you can’t place cameras too far from your wifi. The doorbell itself is wonderful. I get issues with the spotlight cams. One constantly gives me black recordings and the other doesn’t have the light come on with motion any longer. I’ve had these products for about 4 years.

      2 people found this review helpful

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        Rated with 5 stars
        Verified Reviewer
        Original review: Jan. 12, 2021

        My experience with Ring is quite the opposite. l wish l could say l recommend this system. But it would be a false statement. I had to charge it at least once every 2 wks. The battery would run done fast. Just a little wind blowing would make it go off. It would record. But the video was not very clear. It would ring after they were walking away. The only positive thing about it was. Now it's connected to your local police stations. I would not buy this product. "Buyer Beware".

        2 people found this review helpful
        Rated with 5 stars
        Verified Reviewer
        Original review: Jan. 9, 2021

        Simply out pleased and I’ve never felt safer. I feel pretty secure about my choices and I’ve always been interested in this company because they are so streamlined and straightforward able to text. Neighborhood and all my neighbors have one of their products so with that being said I couldn’t see myself being in the kitchen. I love the constant report of happenings in my neighborhood whether it’s a lost dog or I’ll Package Theft I am always aware.

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        Rated with 5 stars
        profile pic of the author
        Verified Reviewer
        Original review: Jan. 6, 2021

        My grandson gave me a Ring doorbell for Christmas and then my son installed it. Even though he attempted to hardwire it with no success it works well with the enclosed battery and I have a spare as back up. Really like seeing who is at my door utilizing the motion sensor and then being able to speak to whoever is at the door without having to open it. The doorbell chimes on my cell phone when pushed so I get that notification even if I’m not home.

        2 people found this review helpful
        Rated with 4 stars
        Verified Reviewer
        Original review: May 15, 2021

        The overall security system is great because it allows you the ability to connect between different devices. I am able to connect my outdoor floodlight camera with the Ring mobile app and my doorbell camera. It's also great you can connect it to your Amazon Alexa device to view who is at your front door.

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        Rated with 4 stars
        Verified Reviewer
        Original review: May 8, 2021

        The Ring system was very easy to set up. I installed three ring floodlights, a doorbell and a chime pro. I can view all sides of my house and the doorbell notifies me, even if the person doesn’t ring the bell. I no longer worry about things that go bump in the night or need to open my door to strangers. The price is very reasonable compared to other systems.

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        Rated with 3 stars
        Verified Reviewer
        Original review: May 6, 2021

        This system is easy to use. The installation instructions are easy to understand. Once installed, I forget about it and just let it do its work. It really gives me a peace of mind. I would recommend this to my network.

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        Rated with 5 stars
        Verified Reviewer
        Original review: May 5, 2021

        Very easy to install and operate! Video and sound quality are great! The price is very affordable. I feel just as secure having the Ring instead of some of the other leading security high end systems!

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        Rated with 3 stars
        profile pic of the author
        Verified Reviewer
        Original review: May 4, 2021

        Difficult as owner of the home to make changes to the system. My girlfriend signed up and I cannot make changes I desire to make. It is frustrating to attempt to call Ring and make changes on the account and I am not allowed.

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          Ring author review by Ben Mannes

          Ring offers self-installed home security systems with or without monitoring fees. Choose from a variety of standalone security and monitoring products. Security System Kits start at $199.99.

          • Security equipment: Ring offers a range of home security devices, including wired and battery-operated home security cameras, contact sensors, motion detectors, smoke alarms, carbon monoxide detectors, flood and freeze sensors, sirens, floodlights, spotlights and video doorbell cameras.

          • Security features: Two-way communication and live, on-demand video are available with all Ring devices at no additional cost. Motion alerts, two-way communication and live video can be managed on your mobile device and accessed from multiple phones, tablets and PCs.

          • Monitoring services: For an extra $10 a month, Ring offers professional monitoring under their “Protect Plus Plan.” A monitoring plan is not required to use Ring products. Users can also upgrade their video recording plan to include save, share and storage capabilities for an additional $3 monthly fee.

          • Installation: Ring alarm systems are designed for simple DIY installation.

          • Trial period: Ring accepts returns within 30 days for any reason.

          by Ben Mannes Home and Personal Security Expert

          Ben Mannes is a noted subject matter expert in public safety, exam integrity and investigations. He began his work in public safety in 1994 and has a Master’s Degree in Organizational Leadership and a Bachelor’s Degree in Criminal Justice from California Coast University. He is both a Certified Exam Security Professional and Certified Protection Professional.

          Ring Company Information

          Company Name:
          Ring
          Website:
          ring.com