Ring Reviews

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Edited by: Justin Martino

About Ring

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Ring’s home security devices include its popular video doorbell system, security cameras and smart lighting. Its equipment is easy to install, and plans are available with or without professional monitoring.

Pros
  • Quality video surveillance
  • DIY installation
  • Self-monitoring option
  • 30-day trial period
Cons
  • Few home automation features
  • Some customer service complaints

Featured Reviews

Concord, CA
Verified purchase
This system is easy to use. The installation instructions are easy to understand. Once installed, I forget about it and just let it do its work. It really gives me a peace of mind...

Read more

Clovis, CA
Verified purchase
The overall security system is great because it allows you the ability to connect between different devices. I am able to connect my outdoor floodlight camera with the Ring mobile...

Read more

Ring equipment

How does Ring work?

Ring is a DIY security system that helps you protect your house, apartment or commercial business property. Ring security systems require Wi-Fi to send push notifications to your smartphone or tablet.

Video doorbells operate on battery power and use Wi-Fi to alert you when someone presses the button or when they detect motion, and contact sensors send instant mobile alerts when doors or windows open on your property. You can pair these sensors with an Alexa device and hub to add voice control capability. The sensors are also compatible with iOS and Android devices.

Most connection processes for Ring products take place through the Neighbors app, which is available for Apple and Android devices. Through Ring’s Neighbors app, you get real-time safety alerts from their local law enforcement, homeowners associations and community groups.

You can also stream video and communicate with anyone on your doorstep through two-way audio.

Ring packages and pricing

Starting costs for Ring packages range from $199.99 to $379.99. All home alarm kits come with a base station, keypad, door/window contact sensor and motion detector, and you can customize your system with extra cameras, glass break sensors, smart doorbells, smart lights and more.

* Regular price, as of publishing

How much does Ring cost per month

Ring offers three monitoring options: Basic, Plus and Pro. If you opt for a Ring professional monitoring plan, you get a seven-day “practice-mode period” to get to know your new system without triggering false alarms.

  • Basic: For $3.99 per month, you get video recording for one Ring doorbell or camera and access to the app for arming and disarming the system.
  • Plus: For $10 per month, you get video recording for multiple Ring devices at one location, plus extra digital features through the app.
  • Pro: Starting at $20 per month, this plan provides 24/7 professional alarm monitoring.

» FIND: The cheapest home security systems of 2023

Ring installation

Ring designed its security systems for DIY installation. “The Ring system was very easy to set up,” according to a reviewer in California. “I installed three ring floodlights, a doorbell and a Chime pro. I can view all sides of my house and the doorbell notifies me, even if the person doesn’t ring the bell.”

Once you unpack the equipment, all you have to do is sign up for the app and register your Ring Alarm base station. You then complete the setup by placing the sensors and motion detectors around your home or business.

How does Ring compare?

Compare Ring to similarly rated home security companies.

Ring FAQ

Is Ring safe from hackers?

Relating to incidents that happened in 2017, “the Federal Trade Commission (FTC) thinks that Ring has been a little too sloppy in that regard, that its poor privacy and lax security have let its own company employees spy on customers through their cameras,” ConsumerAffairs reporter Gary Guthrie wrote in June 2023, after Ring agreed to a $25 million settlement over privacy issues.

In general, anything that connects to the internet is susceptible to hackers. It's important to take your own steps to protect yourself. If you have any video cameras installed in your home, look into the FTC’s tips to secure your home security cameras. If you use an app to manage your access, check out the privacy settings and permissions.

How loud is the Ring alarm?

The alert noise from the Dome Sirens sounds at 95 decibels at 1 foot — louder than the sound of a jackhammer.

Does Ring require a subscription?

You can technically self-monitor for free, but it might not be worth it. A reviewer in Pennsylvania was dissatisfied with how Ring’s subscription model works.

“It was important that I could preserve recordings so I subscribed to Ring Pro that would let you save unlimited videos,” they told us. “Then, after about a year, when I no longer needed the useless recording saving, I unsubscribed and … Ring locked me out of the app and told me that if I wanted to change any settings, I had to subscribe to a plan.

How long does the Ring battery last?

The Ring video doorbell battery lasts between six months and a year, but the battery may run out more quickly in colder climates. The battery life of other devices depends on conditions and usage:

  • Ring base station: Internal rechargeable battery with up to 24 hours of backup
  • Ring contact sensor: 3-volt lithium battery; lasts up to three years
  • Ring Alarm keypad: Internal rechargeable battery; lasts up to seven months
  • Ring Alarm motion detector: 3-volt lithium battery; lasts up to three years
  • Ring Alarm range extender: Internal rechargeable battery with up to 22 hours of backup
  • Ring panic button: 3-volt lithium battery; lasts up to three years
Can you have multiple Ring doorbells?

Yes, you can have multiple Ring doorbells on the same property.

Is Ring owned by Amazon?

Amazon acquired Ring in 2018. Ring works with Google Assistant, Amazon Alexa and Apple HomeKit. Alexa has the most thorough integration of the three.

Is Ring worth it?

Ring is known for its high-quality equipment, especially the doorbell cam, app features and easy installation. We like that you can monitor their homes remotely and get notifications about any suspicious activity.

But it might be hard to get hold of someone when you need to. “The Ring cameras are very good,” according to a reviewer in North Carolina. “But technical support/customer service is terrible.”

All products work with Alexa-enabled devices, but that’s the extent of its smart-home automation features. And while products are fairly affordable, the additional accessories and DIY monitoring may be expensive for some.

“My Ring doorbell and security camera works great and the app is easy to download, setup and use,” a reviewer in California said. “It’s very inexpensive to add monitoring to your device(s). Hard wiring these devices is the best, but Wi-Fi is good as long as you keep the batteries charged. Remember usage will drain the batteries. Be sure to utilize the settings to manage your devices and you will get good results.”

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Ring Reviews

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    Page 1 Reviews 0 - 10

    Reviewed July 9, 2025

    July 4, I woke up a missing conure parrot that I had for over 10+ years, I saw feathers on the opposite side of my closed in carport. I checked the solar ring camera and again there was no footage of anything. I called over to customer service, a complaint was made, and I was advised someone will reach out. It's July 9 and no one has reached out. I advised the customer service rep to remove the monthly payment for the camera, and I will not be using their services. This is the 2nd time no footage was recorded, and all of the setting are set to my standards. The 1st time this happened a fox came and took 4 of my chickens. None of the cameras caught any footage. All of this has happened this year. These cameras were not worth $800 and they are not records &/or CATCHING ANY FOOTAGES.

    My parrot was worth over $1000 and for these cameras not to send a notification that a fox was on my carport, I could have saved my bird for being taken. I ALWAYS have my notifications on high alert because I live near the wild. I will be changing up cameras soon and I will never trust these cameras again. If an animal can come on my property, then anyone can come on my property without me knowing. No sense of security from this company or their non-recording cameras. Reporting this information the BBB.

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    Reviewed July 6, 2025

    Their products are crap and break down right after 30 day return policy and then they laugh at you and tell you they will not issue refund or replace. Must be nice to sell products that they know will break down after 30 days return policy and then deny you your money back.

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      Installation & Setup

      Reviewed July 5, 2025

      Stopped working as it needed an update. Took it down brought closer to modem. Not installing updates. Customer Service said we needed a new device. This was out of warranty. Got a discount code to buy new one for $97. Canceled our recording service for the other unit that also had a problem with power cord. It's too bad seemed like a good idea. We can now live without this. No hard feelings.

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      Customer Service

      Reviewed July 1, 2025

      I believe that someone is manipulating the Ring app. I have troubleshooted the ring app in every possible way to no avail. The ring app stopped detecting motion completely. I rested to factory setting and no result. That's what you call a piece of crap.

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      Online & App

      Reviewed June 28, 2025

      I gave it A two star because My biggest frustration is I can NOT see anything at night. We have lots of street lights. Look at the camera through the app...Dark? Which leads me to the price of it. Not worth it. Not to mention you have to make another purchase just to be able to have ALL of the features. Can't really zoom in to get the best description of anything. Up/down side to side very, very little. Ugh! The agony. I have it set to watch where my car is park. That's why I'm written this review. These are the real cons. However, I do like the fact you communicate with others customers/neighbors and connect multiple addresses. Because I take care of my parent and need to make sure she good. This is why I review a two. Thanks for reading my review.

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      Verified purchase
      Camera & Video

      Reviewed June 26, 2025

      Way overpriced, there are plenty of better options. Has a very limited mobility and you have to remove the camera from its base in order to charge it. They don't send you a mounting bracket with the third-generation indoor outdoor. The videos don't show you how to get the base off so that you can is it to mount the camera base. It's completely ridiculous and I do these things all the time. Even AI, which I finally had to go to because Ring is no help so that they were having a lot of issues with this company. Of course, you don't have a memory slot, so if you want to save anything, you got to pay for their service. This service probably is the worst I've tried.

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      Customer Service

      Reviewed June 20, 2025

      ⚠️ WARNING: RING Doorbells Have a Major Security Problem. I’m sharing this because I think everyone needs to know: Ring doorbells have a serious security flaw. If someone nearby picks up your Ring device’s Wi-Fi signal and connects it to a regular 2.4GHz network, they can watch your live camera feed. How do I know? Because I can see my neighbor’s live camera feed. Yes, right now. This isn’t just a guess—it’s actually happening. I reported this to Ring’s security team right away and asked for a replacement device. That was over 40 days ago, and I’ve been stuck in a nightmare of delays, repeat calls, and broken promises ever since.

      At first, they agreed to replace it—but sent me a refurbished unit instead. I had to call multiple times to explain that I bought a new device and should get a new replacement. They finally agreed—but then sent me another “certified refurbished” device. I’ve been calling Ring again and again. Each call takes 60 to 90 minutes, always during my work hours. Every time, I’m asked to send the same photos. Every time, I have to tell my whole story again to a new agent. And now? They’ve put me on a two-week waitlist for a new device and told me to call them back after that. This isn’t just frustrating—it’s exhausting. And it’s dangerous. Ring sells security, but they can’t even protect your privacy—or follow through when something goes wrong.

      I’m posting this not just because I’m angry, but to warn others. If you own a Ring device, be careful. You may be sharing your front door view with strangers without knowing it. I’ve attached all the photos—again—because I know Ring will probably ask for them. Again. To Ring: This is a serious problem, and your response has been terrible. Fix it.

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      Reliability

      Reviewed June 20, 2025

      I can never log in because I don’t pay for service. They make it difficult to login. Password never works then when you reset it they want you to put in a code that they never send to you so you hit resend then they lock you out for trying to log in.

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      Installation & SetupCamera & Video

      Reviewed June 9, 2025

      Cameras are fine, the mounting brackets and instructions are TERRIBLE. I will never buy another Ring camera that needs to be mounted. The instructions leave out many many steps. They appear to be written by non English native speakers.

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      Customer ServiceCamera & VideoSales & Marketing

      Reviewed June 6, 2025

      Soon after the warranty expired the camera doesn’t capture or record everything like it was when I bought it. I was able to walk out my house then enter my house 3 minutes later and it didn’t capture anything! The following day the mailman arrived. When I checked the video it stated NO VIDEO FOUND! When I called the representative, said you're out of warranty and offered me a 35 percent discount for a new device and stated the one I have is old but when I compare the one they were trying to sell me it was the same!

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      Ring Company Information

      Company Name:
      Ring
      Website:
      ring.com