Ring Reviews

I thought having neighborhood post was a positive thing but when I wanted to teach people how to save money on the high utility bills the Ring staff I guess flagged it and told me it wasn’t what the people wanted so I feel Nipsco and Yelp as well as the mayor of Gary doesn’t care about the residents. All they care about is money and businesses. For the people who care about high utility bills this is for you. Unplug everything not in use. Turn your furnace off once your home is warm enough and turn it back on when you’re cold. Don’t let it run all day and night and when I leave my house for more than 6 hours I turn my fuse box off. No sense in powering an empty house and unplug the deep freezer every night and in 30 days you’ll see a big difference.

I would recommend not buying a Ring doorbell camera. Unless you buy a subscription they are totally useless. My wife bought one and I installed it, First it will not ring your already installed doorbell, you have to buy a ring inside doorbell to here if someone is pushing doorbell. It does ring a bell in the camera that that cannot be heard inside. It does give a alert on your phone to let you know something happened at the door but you can only see what the camera sees and not what just happened. The camera is slow starting that even if you are watching it only shows them leaving. There is no way to view something on history of what just happened without paying. If you have more money than your pockets will hold then buy a ring and then buy all that is needed to make it useful and keep paying every month.

This is a great product, their customer service is horrible! I have been locked out of my account because I got a new phone number. When I try another way it makes log in, the whole reason I need to sign in another way. This is not ideal, I use these for security at my house. I have now been on hold for an hour. The CEO is deceiving with how great customer service is. I have not been able to use this for a week now because I can't get through to a person. Thanks Ring.

The camera catches a stray cat but it can't catch someone walking up my driveway to break into my truck. I got up and saw my truck was broken into, but there was nothing on the Ring above my garage. 2 hours later, it picks up my neighbor's cat perfectly. So. Unless it's a guy crossing the street or a cat, I'm in trouble.

We got 3 Ring devices as a gift about 5 years ago. 2 outdoor cameras (both hard wired) and the doorbell camera (also hardwired). We’ve had problems with all 3, from the lights not working (Ring actually replaced that one after numerous frustrating calls to the service department) to the camera not working on the doorbell device. If these were not gifts we would never use them. Total waste of lucre.

I made a complaint recently with the corporate office regarding the local moderators allowing political posts to occur. Tracking of ICE Agents @dhs @hsi on the Neighbors app. Shortly thereafter I was getting ERROR display message when clicking on the NEIGHBORS tab. I had to call Corporate RING and they reinstated my access. Also my phone is now showing evidence of being hacked into. I had to disable all permissions from Ring due to retaliation from the locally based moderators from San Antonio Texas. (Did not like a complaint against them)?

I purchased two extra batteries and charger for my Ring cameras. The batteries do not work in the cameras. They do not click into the cameras so they are useless. I called customer service, who eventually hung up on me when I asked for a supervisor. I asked or a supervisor because the representative kept telling me my cameras do not have removable batteries. She was completely oblivious. I then sent an email to customer service, which after 5 days has not been answered. I am stuck with batteries that will not work.

Horrible customer support. Made me wait on the phone for over an hour. They canceled my plan without even an email. It was horrible trying to figure out why. They don’t send you bills and their service is not all that great.

Our mother went into hospice with no way to access her account. Perhaps their chat help (non-existent customer help telephone number), I get a bunch of non-helpful A.I. suggestions. Ridiculous when we have been loyal, paying customers for almost a decade. My family and extended families will soon be cancelling,...if we can log in to do so.

This is the worst cameras. Please stay away, they are liars. The 4k is worst than 720p, then they said it’s too interned, I got extender and nothing changed, called them. Again they said, "Your camera is perfectly fine, but I could not see license plate in driveway."