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About Wyze

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Wyze is a tech company that aims to make advanced technology more accessible for everyone. It’s known for its smart-home systems, but it sells a variety of other products — like smart scales, lighting systems and vacuums. Customers with one camera can take advantage of its free DIY monitoring program, although adding more cameras and pro monitoring can get a little confusing in terms of pricing and packages.

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    • Affordable starting price
    • Customizable
    • Free DIY option


    • Confusing pricing
    • Cam Plus required for more than one camera

    Bottom Line

    Wyze sells customizable security equipment and monitoring plans. While some may find the features and pricing confusing, others will appreciate the range of solutions available to match their needs and budget.

    Wyze products

    What is Wyze?

    Wyze is a smart-home technology company that sells everything from smart-home cameras and lighting to smart scales and robot vacuums. Other companies have huge markups for this type of technology, but Wyze offers relatively affordable and accessible options. It offers a free DIY monitoring option, which is ideal for customers who want a basic security system with just one camera.

    Wyze monitoring

    Wyze offers two types of security monitoring: Basic and Cam Plus. The Basic plan is free and includes real-time DIY monitoring, but that’s about it. The Cam Plus plan is for individuals and families who want more out of their security system — its features include unlimited video recording and environmental monitoring. This plan is required if you have more than one security camera.

    Basic PlanCam Plus
    CostFree$1.99/month per camera
    Video length (per event)12 secondsUnlimited
    DIY monitoring
    Motion alerts
    Sound alerts
    Smoke and CO alerts
    Human detection
    Delivery detection
    Car detection
    Animal detection
    Basic PlanFree12 seconds
    Basic PlanFree12 seconds

    Neither of these plans includes professional monitoring, which requires an added fee of $4.99 per month. You can package the price of monitoring with the cost of equipment to simplify your bill.

    Wyze price

    Wyze is extremely customizable in terms of cost. The starting price is affordable for most — it’s about $80 for a core system. Those who choose to pay annually for a system and professional monitoring receive a 50% discount on the equipment and can pay just about $100 the first year. This price includes professional monitoring, the Core Starter Kit (two entry sensors, two decals, one sense hub, one keypad, one motion sensor) and one cycle of the Cam Plus plan.

    The price increases if you want to monitor more than one camera, in which case you’ll also need the Cam Plus plan to cover each camera. As a result, the price can get high pretty fast, though Wyze is likely still more affordable than many competitors.

    Wyze FAQ

    What’s the difference between the Wyze app and Wyze home monitoring service?
    The Wyze app is how you’ll access the Wyze monitoring service. It’s pretty limited in scope and doesn’t offer many additional features unless you pay for add-on services like Cam Plus or professional monitoring.
    No, and you can cancel at any time. If you pay yearly rather than monthly, you’ll continue to receive service until the pay period is complete. There are no refunds if you choose this option, though.
    After your first purchase, you have 30 days to get a full refund. After this point, you can cancel at any time. Your plan will stay active until the end of the pay period, meaning you won’t get a refund and will have service until the end of the paid period if you pay yearly.
    Wyze partners with Noonlight, a professional monitoring company, to monitor its systems. Its dispatchers are on standby 24/7 to route vital information to 911 call-takers and first responders.
    Yes. You can control your system with Google Assistant and watch footage through Google Chromecast or your smart-home hub. Wyze also offers integrations with Amazon Alexa and IFTTT.

    Do we recommend Wyze?

    Wyze is a good option for those who need simple security solutions. If you have a big house or want a lot of cameras, its plans and pricing can get confusing — and more expensive — pretty fast. With Wyze, you have to pay per camera for viewing, but you also have a limit on how many cameras (four) you can have per base station. So, while the starting price is affordable and attractive to many, it isn’t applicable to every home and every security need. We recommend first identifying what you want from your security system — if your needs are fairly simple, Wyze is likely a solid choice.

    Wyze Reviews

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    Page 1 Reviews 0 - 10
    Rated with 2 stars
    Verified Reviewer
    Original review: Dec. 16, 2021

    I’ve been a customer of Wyze for little over two years and their updates have caused more problems than solved. This morning my 1st and 2nd generation Wyze Can Pan V1 & V2 suddenly went offline which also caused my Wyze Bulbs and Wyze Sensor Bridge to go offline as well. When I contacted Wyze I was told the following: “At around 7:46 AM PT, we learned that AWS (Amazon Cloud Services) experienced a connectivity issue that may be directly impacting your ability to use your Wyze device or services. We are working with engineers at Amazon to help speed up recovery on their end. We apologize for any inconvenience. Wyze utilizes AWS servers for a variety of purposes including logging into the Wyze app and device connectivity. We're not quite sure why only some of your devices are impacted but rest assured, our team is working hard alongside engineers at Amazon to get everything up and running as soon as possible.”

    However when I went to Wyze’s Facebook page, they’re been similar complaints in the past 48 hours. Wyze has had security breaches in the past and I wouldn’t be surprised if this was another one.

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