Wyze Reviews

Constant motion detection. Some days it's non-stop, picking up every shadow from a flag or branch. Calls out cars passing by or people walking their dogs. I set a minimum of my front door area to be detected, that setting doesn't seem to do anything. This of course kills the battery. having to recharge every week or so. It will repeat that a package is outside, when it is just the sun's position creating shadows around noon. I pay the minimal subscription, but that does not provide any level of 'smart' detection. The higher subscription costs are over priced, and I'm assuming the service doesn't improve. Switched to Wyze to get away from Amazon BS. Thought they would be better.

My experience with Wyze was beyond frustrating. I purchased a defective camera, spent over an hour on the phone with customer service, and was promised a replacement as part of the recall. Just hours later, I received an email saying the replacement they promised was no longer available and that my only options were a refund or store credit. To make matters worse, Wyze expected me to return the defective camera but never provided the promised prepaid shipping label or return materials. I then spent another hour on hold for a supervisor, who was rude, dismissive, and completely unhelpful.

One of the worst cameras I had. I have one of the best internets and my cameras never stay connected.

This camera has a wonderful picture quality however the play back does not work for me. For whatever reason I cannot get the camera to playback the recorded material. I bought it a few months ago and it worked reasonably well for a few days. However at this time I cannot view the recorded material. Only thumbnails snapshots but no video. I purchased a SD card for the video but nothing but snapshots. Very frustrating. WYZE V4.

I will try and keep this as short as possible…But there is so many things wrong with this company I could write pages. Wyze cameras and their identification of objects is terrible. These cameras are suppose to alert us of people, vehicles and other “objects”. Wyze CONSTANTLY mis-identifies or doesn’t identify at all. Remember I said that I could write pages about their problems but will only mention the 2 of their worse ones. I have these cameras tied into Alexa. She will alert me when a person or vehicle is detected. The problem is SHE SAYS THIS IN THE MIDDLE OF THE NIGHT…AND THERE IS NOBODY THERE!

Terrible company and customer service. They will lie to you and steal your money. If you are looking to buy anything from them please avoid. So many headaches and wasted time talking to their customer service to get to nowhere. It's like talking to a wall.

I have three of their cam v3 models since when they came out. They've been ok. I got the cam V4 recently and sent them back. What was once free you now have to have a subscription to see vídeos. Motion sensor on hold for 5 minutes after each time it's activated, unless you have a subscription. Quality not a noticeable improvement over older one. They're a bait and switch company, and I don't trust them. They've also had security breaches with user video. Stay away from this one

I keep saying I’m getting rid of these cameras and today is the day. The worst part of these cameras is the service or lack of. They won’t load, constantly have error codes that blame it on your internet connect when my internet at this property is just fine, as I can see my internet thermostat and the weather. Today, my cameras showed a contractor come down my driveway, and then they’re dead, error codes, always the consumer fault. The other cameras on my primary residence has an outdoor camera which shows more last events than actual video of my driveway. After last app update, billed as a security fix all I get is constant advertising for more junk. I bought most from Amazon and the others from Home Depot. Their pan camera doesn’t track. The owners should go back to their previous tech employer.

Pure garbage, these do not even rate a star. They're such pos!! Reset on their own, lose connections repeatedly, yes I have strong wifi! Rotation will not set, pan scan resets on it own, camera moves 1 inch either way and let's me know I'm at my limit so their rotation works on its own. Basically pure junk. Investing in nest cameras for house exterior. Better service, better quality.

The app is worthless and it's impossible to get support. It's been a nightmare with these cameras. I should have read the reviews before blowing a hundred bucks on garbage. It's very frustrating getting ripped.