Best Home Warranties in Idaho

Choice Home Warranty provides coverage in 49 states (not Washington), including Idaho. It offers 2 plans, with coverage for up to 18 appliances and systems combined.

Choice Home Warranty reviewers in Idaho often mention the company’s punctuality and speed. They also cite positive experiences with technicians and representatives.

Even though it took some time to find a technician, Sharon of Donnelly said her experience was “very good.” She said about the company: “I want to thank you very much! Kellog plumbing was here this morning and by 12:30 the job was done. They told us to wait a hour or so for the water to get. So now we have hot water. Kellog plumbing are really great people, very friendly and very knowledgeable!”

Shaun of Kimberly said: “Having had the repair done and for the component to still need repair within 30 days, Choice supported the original claim and had the repair completed. Their service among the home warranty companies is top notch. I have had a number of other services and Choice is by far the best. Fast, responsive and understanding, which is what every homeowner needs when they're in a time of home appliance failure. Thanks Choice!”

Some customers in Idaho have had issues with claims being denied or delayed, some have had to find their own technicians to fix their appliances, and a few have had to wait weeks for appointments.

Val from Victor called their experience with the company “a drain on our time.” When their furnace and water heater went out in the winter, they said the company didn’t help them through completing the claim process properly. “I will not recommend this company to anyone and will be informing AARP of my experiences with the company. ... Unless future repairs are handled more professionally and in a timely manner, we will not be renewing this contract.”

American Home Shield offers 3 home warranty plans: ShieldSilver, ShieldGold and ShieldPlatinum. It’s available in 48 states (not Alaska, Hawaii or New York City), including Idaho. If you opt for combined coverage, up to 18 of your appliances and systems will be covered.

In general, Idaho customers have had positive experiences with American Home Shield. Many say they appreciate the professionalism and knowledge of the technicians and the good value of the coverage. They also frequently say the process of submitting claims is easy and convenient, either through phone or online.

William from Meridian was happy with his experience: “Submitting a claim with AHS was really easy. I just went online. ... It was one of the hottest days of the year and my air conditioner went out. 7th Element came out and repaired it in 10 minutes. It was a holiday weekend, so it took the tech a day to get out here, but it was understandable. The tech was really good, professional and seemed to know exactly what was going on.”

Mikeleen from Nampa said: “I've had American Home Shield about 10 months and I've had to do a claim once. Everything in the top part of the refrigerator out in the garage was freezing. It's awesome how quickly American Home Shield got somebody out, how quickly he got the part, and how quickly the job got done.”

Some American Home Shield reviewers in Idaho say they experienced long wait times when trying to reach the company by phone. Although most customers have had technicians come out within a reasonable time frame, the response time for service requests seems to vary, and some report delays in receiving parts for repair.

Scott from Menan dealt with a leak due to poor plumbing work and filed a claim with AHS. A plumber fixed the issue, but the company didn’t cover it because the plumber used the word "modify."

Scott said: “All in all, the plumber was great but American Home Shield let me down. I'm not necessarily done with American Home Shield. But the next time I have an issue and before I call under the home warranty, I will review my contract and look for the trip words and make sure that the plumber, electrician, or whoever does an honest appraisal and doesn't use any of those words, and then maybe it'll work out okay.”