Select Home Warranty Reviews

We recently purchased a home warranty plan. We narrowed it down to the top three recommended companies. We talked to representatives from each company. We told all three that we were talking to other companies before making our choice. One stood out, Select Home Warranty. Also, we were impressed with our salesman, George **. He addressed all our issues and went over our contract line by line. We came away feeling that we made the right choice and are well protected.

My experience with Select Home Warranty (SHW) was mostly positive. My only suggestion would to impress upon the customer sales agents to be just a bit more patient during the sales offer. My agent was anxious to obtain my credit card information for payment, but came across as short and impatient while I was trying to ask questions about the features of the SHW warranty program. I felt quite a bit put off by that. Other than that, the sales experience went fine. I signed up for a much longer warranty period than I had intended because of the many perks and freebies that the sales agent threw in. I just pray that my experience, when or if it comes time to use the warranty coverage, is just as pleasant, if not more.

Colin was the agent who answered my call to follow up on the claim filed 7/13. Previous agent lied to me and I've waited 4 days without A/C and heat index exceeding 108 degrees. I'm 80 years old! Colin listened to the "bad service history I related" and took action. I just received an email stating a technician will be contacting me within 48 hours which is what I had asked be done by the previous agent! Thanks to Colin and if you check the phone log, the agent who took the 7/13 call should be reprimanded and given more training in proper customer relations. Give Colin a raise.

I called for a cost to speak with someone about becoming a Select Home Warranty customer on behalf of my mother. The sales associate was very informative and provided information about the service, to include information about the sale that was ending in less than 2 hours. This was the first Home Warranty company that I called, and I planned to call others. --After speaking with the sales rep, I decided that I would purchase. After signing up, I called my sister and told her about Select Home Warranty, the sale and my experience with the sales rep. She decided to get the service. I called again and signed her up.

We were very frustrated with our existing Home Warranty plan, poor customer service, lousy communication, lack of follow through, etc. While searching for an alternative I found Select on Consumer Reports and called them for a quote. Robert ** answered our call and not only gave us a great signup experience. With his keen knowledge and experience, he saved us money by discovering we were entitled to a special rate for Seniors. We purchased a 5 year plan (which will give us an 6th year bonus). We saved on the annual premium and the service call rate for the life of our contract. Needless to say, we are looking forward to doing business with Select. Our new year is off to a great start.

Select Home Warranty service makes up fake reviews and did not do a coverage for genuine failure of AC equipment. I paid 3 years of coverage amount and in return stress and spending time on phone for no value. So if you want to pay your money and talk to scammers over the Phone, you can try your luck. I will not recommend this experience for fellow country men.

I have had an absolute horrible experience with Select Home Warranty. I've been a long time customer of one of their competitors and switched to Select Home Warranty because they made promises of extra coverage for a lower cost. Unfortunately we had been experiencing problems with our dishwasher. It's a Bosch top of the line dishwasher purchased 2 years ago for over $1,000. It was having a draining error. We submitted a claim and they sent out a vendor to inspect the dishwasher. The vendor said there was problems with the pump and the parts needed are no longer manufactured. The vendor submitted to have the unit replaced.

I just sign up for Select Home Warranty. I had a clogged drain so I called Select Home Warranty to come and snake the drain. They sent me the washing machine company instead of a plumber. I called back to get a plumber and it took from the 15th until the 24th to tell me they can’t find a plumber. Then they offer me 100 to have it diagnose but who can get a plumber for 100.00 dollars. Try to cancel all 3 policy took over 2 hours. Come to find out they. Charge you 75.00 dollars for every cancellation from my property. I was never told they would be a cancelation fee. Beware, this company is worse the the other two I had. Only reason why I cancel American Home Shield was because they are getting too expensive but I went back because at least they take up to 1 day to get someone to come out. BEWARE Select Home Warranty. 75 for cancelation is outrageous.

I have a refrigerator that cost $2400. It failed and could not be repaired. They offered me $300. The fine print does have limits. So, be very aware that the replacement policy is so limited that it is worthless. Other companies are far better. For example, First American says: "Yes! If we can’t repair your covered home system or appliance, we’ll replace it with a new one of like functionality". And they have for me. Going back to them.

Save your money. This company is horrible and unreliable. Filed a claim over two weeks ago for fridge repair. Finally after a week and me calling every day a tech showed up. They then have taken a week to even respond. The issue is still not resolved as they have not come back out to fix the problem. It took me an hour on the phone today to get them to talk to each other to get an answer. I also had a plumbing issue yesterday and they said they needed 2 days to process the service request before they would assign a company. All the while I sit here with no working plumbing. Told them to go pound sand and called a local company. Save yourself the frustration and find a local company and not a company that basically uses an international call center to handle everything.