Select Home Warranty
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- $57 to $63
- Monthly premium cost
- 47 states
- Contact for info
- Labor guarantee
- $75 to $100
- Service fee
About Select Home Warranty
Select Home Warranty offers three home warranty plans. You can choose to cover systems, appliances or both at a single-family home, rental property, manufactured home, mobile home or condo. Contracts are renewable each year, with discounts available for multiple-year coverage. Claims service from Select Home Warranty is available 24/7.
Pros & Cons
- Discounts available
- 30-day trial period
- 24/7 claims number
- Not available nationwide
- Some claims denied
Select Home Warranty offers three plan options for coverage. It works with a large network of local repair professionals. Coverage limits are lower than some other companies', but the company also charges less per month.
Top Select Home Warranty Reviews
… The price seemed great for all the services that are covered. I got the platinum package and I would recommend to any new homeowner for peace of mind to know that it will be a f...Read full review
Just started the warranty service with Select Home Warranty. Good service to get the service started. Starting with positive vibe on the policy. The service person Greg did a good...Read full review
Select Home Warranty coverage
Select Home Warranty has three coverage plans: Bronze Care, Gold Care and Platinum Care. Bronze Care covers eight major home appliances, and Gold Care covers six major home systems. Platinum Care combines the plans and adds coverage for plumbing stoppages, garage door openers and ceiling fans. Roof coverage is available for free during certain promotional periods.
- Bronze Care plan
- The Bronze Care plan covers eight appliances:
- Stove and oven
- Built-in microwave oven
- Garbage disposal
- Clothes washer
- Clothes dryer
- Gold Care plan
- The Gold Care plan covers six home systems:
- Air conditioning and cooling
- Heating system
- Plumbing system
- Electrical system
- Water heater
- Platinum Care plan
- The Platinum Care plan combines the Bronze and Gold plans and adds three additional items, for a total of 17 coverages:
- AC and cooling
- Heating system
- Plumbing system
- Electrical system
- Water heater
- Garbage disposal
- Stove and oven
- Built-in microwave oven
- Clothes washer
- Clothes dryer
- Garage door opener
- Ceiling fan
- Plumbing stoppage
Select Home Warranty prices
Select Home Warranty’s rates range from $44 to $63 per month. You’ll be charged a service call fee each time a technician is sent out to your home to repair or replace an item. Select Home Warranty’s trade services fees start at $75.
Some home warranties provide a “service recall period,” where they’ll waive the service call fee for any repeat visits for the same issue within a certain time frame. Select Home Warranty does not offer this and will require you to pay the service call fee each time a technician is sent out.
Select Home Warranty coverage exclusions
Home warranties typically cover mechanical breakdowns of appliances and systems due to normal wear and tear. Warranties generally don’t cover pre-existing conditions, cosmetic issues or item upgrades.
Additionally, Select Home Warranty’s terms and conditions specify it does not cover anything related to hazardous materials like asbestos, lead or gas leaks, damage that’s the result of an act of nature or due to previous improper care, installation or failure to properly maintain a system or appliance. The warranty does not cover any issues related to foundation, structure or manufacturer's defect.
Sometimes, there may be parts or components of a covered system or appliance that are not covered. Select Home Warranty lists the following general exclusions to covered appliances and systems:
- Door handles
- Knobs and buttons
- Door seals
- Damage from a freon leak
- Leveling equipment
- Clogged drains or lines
- Cosmetic issues
- Leak searches
- Electrical failures and upgrades
For example, Select Home Warranty lists the following exclusions for its coverage on dishwashers: control board pump, switches, drain pump, temp control, heating elements, drain lines. A full list of exclusions can be found in Select home Warranty’s terms and conditions, which will be listed in your contract.
Select Home Warranty coverage limits
Many home warranty contracts will specify a coverage limit or cap, which is the most the company will pay out per item or per contract term. If the cost of a repair or replacement exceeds the set dollar limit, you are responsible for making up the difference to get the item fixed.
Select Home Warranty specifies the following replacement allowances in the contract:
|Heating and cooling||$2,000|
Select Home Warranty FAQ
Where is Select Home Warranty available?
Select Home Warranty is available in 47 states. Nevada, Washington and Wisconsin are excluded from the company’s service area.
How do I file a claim with Select Home warranty?
Claims must be filed within three days of discovering the problem. To file a claim with Select Home Warranty:
- Contact Select via phone or email, or submit a claim online.
- Select will contact an independent contractor to provide repairs within two business days (up to four days if you make the claim during a weekend or holiday).
- You pay a service call fee to the contractor (starting at $75).
- If the repair is covered by your warranty, Select covers the rest of the cost.
Does Select Home Warranty require a home inspection?
No, Select Home Warranty does not require a home inspection to purchase coverage. There is also no maximum age of home systems and appliances, as long as they are in good, working condition at the time you enroll in the plan.
Can I cancel Select Home Warranty?
Yes, you can cancel your warranty. However, expect to pay a $75 cancellation fee if you cancel more than 30 days after signing up.
Is Select Home Warranty good?
Select Home Warranty has a good overall customer satisfaction rating. Plans cover all major household appliances and systems. The inclusion of roof coverage gives Select an advantage over competitors. However, there are some strict terms, like claims needing to be filed within three days to qualify for service. This means that homeowners will want to act fast when an issue comes up.
Select Home Warranty Reviews
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The sales rep was more than helpful and articulated the plan descriptions with extra discounts that are available. The platinum plan is the best home warranty for the money, compared to other Companies. The sale rep understood my questions and answered them with precision. With the great reviews from what I have already seen before purchasing already gives me good vibes about Home Select. I know if the the time comes, Home select team will have my back!
I was promptly contacted by Peter via text and email after submitting an online inquiry. I did have some trouble figuring out when to call back, as email responses were vague, so I just called and happen to speak directly to him. He was helpful. He did initially quote the same price I had seen online but when I said, "well, it says on your website to call about additional discounts," he said, "Yes, I can offer you another 10% off." Additionally, they will offer 5 and 10 year plans, maybe others, in which you can lock in your price and those are less by a few hundred dollars. Since I just ordered today, I am hoping the services and subcontracted technicians are decent, b/c if they are not, then I'm locked into a contract for several more years.
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These comments are for my policy ordering experience and not for experience with Select Home Warranty as we have not yet had to file a claim. However, I do hope my experience will be five stars for that as well. We had a phone call with Isaac M. on Wednesday after not receiving any of the promised information we were to receive after a Monday phone call - at which time we provided the lady with name/address/credit card info. We spoke to Isaac who not only took care of us and assured us our info was safe but took the time to give us (as seniors) several different options with regard to policies, payments, and plan duration. Thankfully we believe the options we chose were indeed the best for us. Thank you Isaac!!
Mr J. ** did an outstanding job in getting the the best warranty coverage for my home. I talked with 5 different warranty companies, Jonathan is the only one that was upfront with me. He wasn't just trying to sell me a warranty, what I needed to ensure I was covered at all bases. We have a saying in the Navy, "WELL DONE" when someone goes above and beyond what was required, Jonathan did. I'm so thankful that I got him when I called back. Believe me when I say, I'm going to pass on to my Navy Shipmates and others that own home, the SUPER JOB he did for this retired Navy guy. If I was still working the in civilian world, I would hire him in a heartbeat, no question asked. Please pass on to Jonathan, Job Well Done..
Grant M. **
I debated whether or not to renew or try another company. After talking to the agent (he was very nice) I figured I'd give them another year. My last call for service was stressful when I was told I need an electrician, (for my stove/oven) and I knew I did not. All their electricians were busy so I had to bring in one that is a friend and had worked on the outlet that was in question. He tested it again and let your company know that there was nothing wrong with it. This then allowed the other company to come out. Unfortunately we needed my oven for a wedding cake so I just bought a new oven. I did not trust the company that came out. It seemed they weren't very knowledgeable or were just lazy.
At first I had bad experience with the customer service because they hang up on me just because I didn't want to do full payment at once. I just couldn't afford that now. And I try to do a claim but he told me that it's expiring on Monday and it was Friday so they don't work weekends. Then when I called back I spoke with nice gentleman that told me that it expires actually on July 18th. So it seems like the previous guys lie to me just to get me sign up now and pay full payment. But I called again and I got a monthly plan with someone else. I put 4 stars just because of my experience with previous customers service. I been with you guys now for 5 years.
My wife and I are on fixed incomes and since we bought an older home we thought it would be a good idea to obtain a Home Warranty that would help us with costs if the need should arise. We chose Select Home Warranty as the company to take care of our needs. The need has arised when our heating/cooling system on the southside of our home went down. We submitted a claim to get the service up and running again but never heard back from them for almost two weeks.
We contacted Select Home Warranty and they said they were still working on getting us a contractor to fix our system.
Seven days later we called back and they informed us that we would need to find a contactor on our own because they were unable to located anyone that could help us in a timely manner. Which meant that they breached their contract with us because it states clearly in the Service Agreement that they would provide the contactors of their choosing. What they didn't tell us that there are no contactors anywhere that will work with any Home Warranty company anymore because they don't pay the their bills in a timely manner or if at all after the services are completed.
This has put a fear in us that if we could afford to pay the contractors for the fixing of our heating/cooling system or any other appliances, electrical, plumbing or any other need that might arise, that we would never get paid back by them. Wouldn't you know it, I was just on the phone with Select Home Warranty while typing this summary of our experience. Brian is calling me from their dispatch department and now has transferred me to Julus from another department. They are trying to convince us to stay with them. We have had to ask for help from attorneys in this matter.
I purchased a home warranty from Select Home Warranty. Our furnace was leaking condensation, so I filed a claim. It was immediately denied without even looking at the furnace. When I paid for the home warranty, the representative said it covered the furnace. Wrong. They only cover what they want to cover. They are rude, and very misleading. We have had numerous home warranties over the years and this one has to be the worst. Save your money!
I have been a loyal Select Home Warranty customer for years, so imagine my disgust and disheartenment that I have had to contact you to complain about the manner in which my recent claim has been handled. Moreover, my attempts to resolve this issue over the last week has proven futile, which is why I have had go to this level to request immediate intervention. I want to preface this complaint letter by advising that I am a disabled elderly woman who is recovering from major reconstructive surgery due to an orthopedic trauma, so this current sequence of events which has transpired have been made worse, due to my current physical condition.
On May 7th, 2023, the drain in my utility room downstairs backed up and caused spillage. I immediately contacted Select Home Warranty, to advise about this and request that a plumber come to my home immediately. As such, on May 9th, a plumber arrived at my home, and he explain to me that he only had a 25 foot snake to put down in the drain, but he felt that length should be sufficient to remedy the problem. Shockingly, an hour after the plumber pushed the snake down the drain, the spillage became worse, and the liquid covered the hardwood floors completely.
At this point, the plumber was no longer at my home, so I called Select Home Warranty again, and requested help. I was told that someone would contact me within 1 to 2 days. I was baffled that the customer representatives thought it would be acceptable to schedule a call back in 1 to 2 days considering the condition of my home which was now in a worse state than before the plumber came to my home on the 9th. I stressed the urgency of this matter as my home was in a horrible state and it was worsening day by day.
Despite my constant protesting and pleading, I was told the only option was for me to wait 1 to 2 days for someone from the company to contact me. Needless to say, no one contacted me as promised. On multiple occasions I was promised call backs, but no one ever called. Each time I called for assistance I was told I would I receive a call back, but that never occurred, this resulted in me having to call constantly requesting help. I patiently waited for a follow up call, but after days of suffering from respiratory and gastrointestinal distress caused by inhaling the fumes and vapors from the spillage, I called Select Home Warranty again and pleaded for assistance.
On May 15th, a plumber was sent to my home. The plumber diagnosed the problem, and advised that in order to resolve the problem he would need to remove the toilet and complete the repairs. He contacted Select Home Warranty to advise them what was required to complete the repairs. However, he was told by a representative with Select Home Warranty that the company would not cover the removal of the toilet. Despite the insistence from the plumber who explained the mandatory steps required for the repair, he was told by the company that they would not cover the removal of the toilet which was needed to complete the work.
At this point, he declined to attempt to do any further work at all, as he was confident that any work he completed other than removing the toilet and completing the repair, would be done in vain, and would only be a short term remedy, as the removal of the toilet was vital in completing the repair sufficiently. I am appalled by the service I have received from this company. The failure to immediately act at onset of the spillage has lead to extreme damage to the flooring in my home, but also this has created a major disruption in my life.
As I mentioned at the genesis of this letter, I am elderly and currently recovering from major orthopedic surgery, so it is extremely unsafe for me to attempt to navigate my way around my home, due to the massive amount of liquid covering my floors. Moreover, the physical effects I have experienced from living in my home with this spillage have been devastating. As I am still relatively immobile and unable to comfortably leave my home, I have had no other choice than to stay in my home and suffer.
On May 14th; Mother’s Day, my family members were originally scheduled to come to my home to celebrate the day with me, however, due to this spillage issue not being resolved, our plans had to be cancelled. This issue has impacted my mental and emotional health. I am unable to sleep as the thoughts of living in this toxic home are constantly on my mind. I am unable to eat as the stress from this situation has caused me to experience anxiety resulting in loss of appetite. I am constantly suffering headaches, nausea, restlessness and uneasiness. Moreover, considering my condition coupled with my age, your company has failed to maintain the necessary steps to ensure a duty of care to a vulnerable customer, and this situation borders on elder abuse.
At this point, I am requesting your immediate intervention. The constant delays and subsequent refusal from Select Home Warranty to repair the toilet and resolve the spillage has lead to an exacerbation of the problem. I am frustrated and shocked as to how this company has treated a loyal customer with such inconsideration and unprofessionalism. Select Home Warranty’s company motto is “ We provide peace of Mind”, sadly in my case your company has provided anything but “peace of mind”. I have received unfulfilled promises, excuses, refusals etc..,but nothing which has afforded me peace. Unfortunately, my case does not appear to be an isolated incident, because as recently as two days ago, other customers have posted negative reviews highlighting their issues with the company.
Once again, I am suffering, and I am requesting your intervention in getting the needed repairs completed, and any damage caused from the spillage resolved. After submitting my complaint to the CEO, customer service the complaints dept etc.. I was contacted by Ron ** from Select Home Warranty, on May 16th, who told me to contact a plumber to come to my home, and have the plumber call him, and he would assure that all of the work needed would be covered. On May 17th, while at my home, the plumber called Mr. Smith, and he told the plumber that the company was not covering the repairs. Mr. ** lied to me after I submitted my complaint. Since that time, I have called him over a dozen times, and left messages, but he refuses to answer my calls. I have been left physically ill from this situation! And I need immediate intervention.
I signed up for a Select Home warranty last year. The first time I submitted a claim regarding the AC unit not cooling enough. This company has no website where you can check the status, they never sent any email regarding their decision as well as the status of your claim. After multiple follow-ups, they simply closed the claim without any investigation or justification for not addressing the repair. Please do not get trapped with 3 years lowest cost bla bla bla.. They have a huge disclaimer that they won't cover many repairs. They are aware that I am writing a review and they are ok with the review, please do your due diligence before signing the contract.
Stay away from this company. Their sales pitch is extremely misleading and I was given false information regarding coverage. You do not receive the policy with fine print until you sign up, and section 10 drastically limits coverage for repairs/replacement. This is despite being told age of items covered does not matter and that up to 12K a year in repairs/replacements are covered. This is absolutely not the case. I've filed two claims thus far and both times Select Home Warranty could not find a technician. And then coverage was at a minuscule fraction of my bill to repair the "covered" items. I've wasted hours on the phone with this pathetic company, typically being "man-splained" regarding section 10 of the policy. Be warned. This company is all lip service and no follow-through. They shouldn't even be in business.
Select Home Warranty Company Information
- Company Name:
- Select Home Warranty
- Company Type:
- 1 International Blvd #400
- Postal Code:
- United States