About Select Home Warranty
Select Home Warranty offers three home warranty plans. You can choose to cover systems, appliances or both at a single-family home, rental property, manufactured home, mobile home or condo. Contracts are renewable each year, with discounts available for multiple-year coverage. Claims service from Select Home Warranty is available 24/7.
Overall Satisfaction Rating
- 5 stars1455
- 4 stars278
- 3 stars75
- 2 stars22
- 1 stars196
Pros
- Discounts available
- 30-day trial period
- 24/7 claims number
Cons
- Not available nationwide
- Some claims denied
Bottom Line
Select Home Warranty offers three plan options for coverage. It works with a large network of local repair professionals. Coverage limits are lower than some other companies, but the company also charges less per month.
Top Select Home Warranty Reviews
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… The price seemed great for all the services that are covered. I got the platinum package and I would recommend to any new homeowner for peace of mind to know that it will be a f...
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Just started the warranty service with Select Home Warranty. Good service to get the service started. Starting with positive vibe on the policy. The service person Greg did a good...
Read full reviewSelect Home Warranty coverage
Select Home Warranty has three coverage plans: Bronze Care, Gold Care and Platinum Care. Bronze Care covers eight major home appliances, and Gold Care covers six major home systems. Platinum Care combines the plans and adds coverage for plumbing stoppages, garage door openers and ceiling fans. Roof coverage is available for free during certain promotional periods.
- Bronze Care plan
- The Bronze Care plan covers eight appliances:
- Refrigerator
- Stove and oven
- Built-in microwave oven
- Cooktop
- Dishwasher
- Garbage disposal
- Clothes washer
- Clothes dryer
- Gold Care plan
- The Gold Care plan covers six home systems:
- Air conditioning and cooling
- Heating system
- Plumbing system
- Electrical system
- Water heater
- Ductwork
- Platinum Care plan
- The Platinum Care plan combines the Bronze and Gold plans and adds three additional items, for a total of 17 coverages:
- AC and cooling
- Heating system
- Plumbing system
- Electrical system
- Water heater
- Ductwork
- Garbage disposal
- Refrigerator
- Stove and oven
- Built-in microwave oven
- Cooktop
- Dishwasher
- Clothes washer
- Clothes dryer
- Garage door opener
- Ceiling fan
- Plumbing stoppage
Select Home Warranty prices
Select Home Warranty’s rates are competitive and slightly lower than average, with customers paying around $36 to $50 per month for coverage. You’ll be charged a service call fee each time a technician is sent out to your home to repair or replace an item. Select Home Warranty’s trade services fees are between $60 and $75.
Some home warranties provide a “service recall period,” where they’ll waive the service call fee for any repeat visits for the same issue within a certain time frame. Select Home Warranty does not offer this and will require you to pay the service call fee each time a technician is sent out.
Select Home Warranty coverage exclusions
Home warranties typically cover mechanical breakdowns of appliances and systems due to normal wear and tear. Warranties generally don’t cover pre-existing conditions, cosmetic issues or item upgrades.
Additionally, Select Home Warranty’s terms and conditions specify it does not cover anything related to hazardous materials like asbestos, lead or gas leaks, damage that’s the result of an act of nature or due to previous improper care, installation or failure to properly maintain a system or appliance. The warranty does not cover any issues related to foundation, structure or manufacturer's defect.
Sometimes, there may be parts or components of a covered system or appliance that are not covered. Select Home Warranty lists the following general exclusions to covered appliances and systems:
- Shelves
- Door handles
- Doors
- Hinges
- Knobs and buttons
- Door seals
- Freon
- Damage from a freon leak
- Displays
- Latches
- Timers
- Leveling equipment
- Clogged drains or lines
- Cosmetic issues
- Gaskets
- Leak searches
- Lights
- Noise
- Refrigerants
- Valves
- Dispensers
- Installation
- Electrical failures and upgrades
For example, Select Home Warranty lists the following exclusions for its coverage on dishwashers: control board pump, switches, drain pump, temp control, heating elements, drain lines. A full list of exclusions can be found in Select home Warranty’s terms and conditions, which will be listed in your contract.
Select Home Warranty coverage limits
Many home warranty contracts will specify a coverage limit or cap, which is the most the company will pay out per item or per contract term. If the cost of a repair or replacement exceeds the set dollar limit, you are responsible for making up the difference to get the item fixed.
Select Home Warranty specifies the following replacement allowances in the contract:
| Item | Coverage limit |
|---|---|
| Heating and cooling | $2,000 |
| Electrical | $500 |
| Appliances | $500 |
| Add-on items | $400 |
| Freon coverage | $250 |
Select Home Warranty FAQ
- Where is Select Home Warranty available?
- Select Home Warranty is available in 46 states. Nevada, New York, Washington and Wisconsin are excluded from the company’s service area.
- How do I file a claim with Select Home warranty?
- Claims must be filed within three days of discovering the problem. To file a claim with Select Home Warranty:
- Contact Select via phone or email, or submit a claim online.
- Select will contact an independent contractor to provide repairs within two business days (up to four days if you make the claim during a weekend or holiday).
- You pay a service call fee to the contractor (usually $60).
- If the repair is covered by your warranty, Select covers the rest of the cost.
- Does Select Home Warranty require a home inspection?
- No, Select Home Warranty does not require a home inspection to purchase coverage. There is also no maximum age of home systems and appliances, as long as they are in good, working condition at the time you enroll in the plan.
- Can I cancel Select Home Warranty?
- Yes, you can cancel your warranty. However, expect to pay a $75 cancellation fee if you cancel more than 30 days after signing up.
Is Select Home Warranty good?
Select Home Warranty has a good overall customer satisfaction rating. Plans cover all major household appliances and systems. The inclusion of roof coverage gives Select an advantage over competitors. However, there are some strict terms, like claims needing to be filed within three days to qualify for service. This means that homeowners will want to act fast when an issue comes up.
Select Home Warranty Reviews
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He was very helpful and was quick with answers. He explained the policy and made sure I knew what was covered. Would recommend that you give more time in between when someone logs on and how quickly you call. I was trying to fill in my payment info and they called. It kind of made the process confusing. Long story short customer rep was good. Experience was good. Price is good.
Thank you for your feedback, We are glad that you are satisfied.
It took some time to get a claim approval after the initial call, but once approved the process went very efficiently. The service provider was extremely timely with their response and process after the evaluation. Appropriate authorization was quickly provided. The target time for the water heater replacement should be today. Overall: Very satisfied with Select and would recommend to others. I have a long term contract with Select and am pleased with the initial claim. Thank you...
Thank you for your feedback, We are glad that you are satisfied.
I was given my options and Adam explained the benefits of each very well. He answered several questions and was very personable. He sent my contract to my email in a timely fashion. I was able to review it and was given a number to contact if I had questions. I know other people that use this service and are very satisfied. I think I will be happy as well. I will recommend them. I talked to another company and was treated rudely. A+ Adam.
Thank you for your feedback, We are glad that you are satisfied.
Spoke with Zachary from Select Home Warranty. He was very professional, knowledgeable, and courteous. He knew his Product well and answered all my questions. I currently have a Warranty Service Company so I was familiar as to how they worked and what to inquire about. I was pleased to know that I will be saving money on the fee charged for service and also a lower monthly rate than what I am paying now. I look forward to having a long relationship with Select Home Warranty. I do not like to change Warranty Service Plans, so here's to many years of a continuing relationship with Select Home Warranty.
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Agent was patient with me, due to not completely understanding the steps need. Made sure all the information I gave him was accurate to better serve and submit a claim. He was also courteous and easy going. He made me aware of my options and how the process works, so I felt at ease making the claim for our needs. I would recommend Select warranty to my family and friends, simply based on the customer service I received today.
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Zachary **, he was patient and understand to my need to talk to my wife and was very helpful in explaining the plans and the coverages for the items I had questions on. We had started with one year plans but through his explanation of a multi year contract starting with three year and the added benefits if we went with the five year plan. The information promised and the policyholder agreement came right away. My wife and I are happy with confidence this policy gives us.
Thank you for your review, we appreciate the feedback.
I bought my house in August and my realtor negotiated a home warranty for me as part of my closing package. I was excited but didn’t know much about it. All I knew was that if anything broke, I was covered. About a month ago, my hot water heater starts going out. It’s making less and less hot water. I called a plumber that worked with the home warranty and they checked it out. They said they would submit a claim and left. Time goes by and I don’t hear anything. I call the plumber and they said it’s Select’s fault. Meanwhile, my water heater has gotten worse and only produces about a 3 min warm (not hot) shower.... not fun for washing my extra long hair!!
I finally decide to call select to get to the bottom of this. I don’t know my policy number or claim number so the agent looks it up for me. She said the policy was in my realtor's name!! I needed to get it transferred over to me. She said they have been emailing/calling but it was going to my realtor. I was in shock. How does this happen?! The agent said that they cannot process my claim until they get a picture of the water heater. This whole past month I was suffering with cold showers for basically no reason. After I got off the phone, I emailed the requested pictures to the claims department. I called my realtor and told her what happened and she immediately called select to transfer the policy. Now I’m waiting to see how long it will actually take to review my claim. I long for the day when I can take a hot shower!!
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Select is the 4th home warranty I have used over the past 10 yrs. The last three have been so difficult to work with I quit using them. My experience had been frustrating. Taking more than a week to get to me when I had an air conditioner outage in July with temps up to 100 degrees. This was my first contact with Select after purchasing in December. I had a blocked or frozen drain with a water leak to the basement. I made my claim about 8 am and had a repairman name by late morning. I made the call to Breezy AC/Plumbing and told that he could get me in on Saturday (5 days later).
I explained the problem and he told me if he could come in the evening closer to 6pm he could be at my home the next day. Because of an emergency for a person with no heat he was delayed by another hour, but he came. The repairman was so thoughtful and made the repairs that night. Select will have to continue to show me these kind of results but their choice of repairman was just wonderful so far. Select has really made a wonderful impression on a person that has had many disappointments with home warranties.
I am switching over from a different service provider that I have been extremely unhappy with. It was not guaranteed that I was going to sign a new contract I was merely looking for information. Sam contacted me mere minutes after I inputted my information with the company on their website. He was patient with me and worked with me to find a plan that best met my needs. I had to consult with my spouse and Sam left his offer on the table for a couple of days to allow me the time to explore other options.
When I contacted him a couple of days later he had all my information already in the system as well as the existing offer that he had offered me before. Additionally in those 2 days he found an even better deal than he had offered me on the previous phone call and I signed up for that deal. If the customer service that I received over these last couple of days is any indication about the quality of service I will receive from the company I will be a lasting customer for a long time to come. Thanks Sam.
Updated on 03/11/2021: I called Home Warranty and talked with Frank. He was most helpful and answered all my questions I had regarding this service. Since this is the first time I call about my need of assistance, and not having a home warranty before was the reason for my various questions. After Frank explained the process of filing my claim and giving me a claim number, almost immediately I was contacted by a local service company inquiring about the best time and date for them to come and take care of my request. I appreciate the help and am presently waiting for them to let me know when a service agent will be able to come to take care of my refrigerator repair needs.
Original Review: After mulling over my need for a home warranty for a while, I decided to definitely get one because you just don't know when you'll have an emergency repair need asap. Chase was very helpful in answering all my questions I had, since I've never purchased one. His assistance was great and convinced me to go ahead and make a commitment to purchase the platinum plan which meets all my needs best. Thank you very much. M **
Updated on 09/08/2020: Today September 8th 2020 I called to follow up on my recent claim for my inoperable oven of in period. The lady I spoke with was extremely pleasant and full of all the answers to my questions I had regarding my recent claim with the warranty policy I had purchased over 2 years ago. The representative explained to me that they had received the pictures of these serial and model number of my oven along with an additional picture I sent of the oven. She stated that the claims resolution team would be reviewing my information provided and I should hear something from these team within 24 to 48 hours from this phone call. She was a very pleasant lady to talk to and I more than appreciate her time and your service with your warranty company. I cannot wait to get my new one since this one was deemed unfixable at this time. Sincerely, Douglas **
Original Review: Oven inoperable. This was an awesome and simple experience. Thankful that I purchased this warranty back in 2018 when I purchased my home. I feel the value is right and the fee of $45 is perfect! The scheduled repair is to occur in a day. Having a home warranty give a home owner a sense of comfort knowing the home will be taken care of. Thanks again for your assistance and timely manner handling my home warranty request today.
The customer service was great. They gave me all the information that I asked for. I’m a new customer and they didn’t get annoyed with all the questions I had. I could not recommend a better place to get a home warranty with. Also they are willing to work with you and have great deals on multi year plans.
The sales representative was great, very informative, and helped me get the right product while helping me ensure I was able to get the best price for the products I needed. I was so happy I am adding more homes, and I already passed on the information to another investor.
I haven't had a chance to use the service yet, I did feel like the representative was a used car salesman and he almost talked me out of getting a home warranty with them. Hopefully the service is better than their insurance sales. I am only writing this review right now because I was offered an extra month free.
Jake ** called us shortly after we asked for a quote and applied all the discounts he could to get us the best price. He also asked if we were over 60 so he could see about applying the senior discount, which he then explained, but we decided not to get at this time as we can't afford to pay 3-5 years upfront. The one year, however, gave us 2 free months, so we actually get 14 months of coverage, but only are paying for 12 months.
Great product at a great price and the broadest coverage I was able to find for my new home. Buying a home in a new location is always difficult to find help in getting repairs when something stops working!~ Select Home Warranty provides all the help needed! I recommend you give them a call.
Select Home Warranty Company Information
- Company Name:
- Select Home Warranty
- Company Type:
- Private
- Address:
- 1 International Blvd #400
- State/Province:
- NJ
- Postal Code:
- 07495
- Country:
- United States
- Website:
- selecthomewarranty.com