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Select Home Warranty Reviews

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About Select Home Warranty

Select Home Warranty offers warranty plans to cover mechanical wear on appliances and systems. Coverage is available for single-family homes, mobile homes, condos and rental properties. The company does not cover commercial properties, residential properties used for business or foreclosed properties.

Pros
  • Transferable warranties
  • Roof coverage available
  • Frequent discounts
  • Claims service available 24/7
Cons
  • Doesn’t cover all repairs
  • Service call fee due every time a technician visits
  • Not available nationwide

Select Home Warranty plans and pricing

Select Home Warranty has three coverage plans:

  • Bronze Care covers eight major home appliances
  • Gold Care covers six major home systems
  • Platinum Care covers systems and appliances plus plumbing stoppages, garage door openers and ceiling fans
Bronze CareGold CarePlatinum Care
Plan typeAppliancesSystemsCombo
Monthly cost$60.42$60.42$63.75
Yearly cost$629.99$629.99$674.99

Compare Select Home Warranty coverage

Home warranties cover mechanical breakdowns of appliances and systems due to normal wear and tear. Here are the items covered under each of Select Home Warranty’s plans.

Select Home Warranty costs

As of publishing, Select Home Warranty’s rates range from $60.42 to $63.75 per month — a little higher than average home warranty costs, which range from about $30 to $90 a month.

You'll pay a service call fee every time a technician comes out (even if the issue isn't covered). Select Home Warranty’s service fees are $75 to $100.

Some home warranties have a “service recall period,” waiving the service call fee for any repeat visits for the same issue within a certain time frame. Select Home Warranty does not offer this. You must pay the service call fee each time a technician comes to your house.

» MORE: Is a home warranty worth it?

Add-on coverage costs

The home warranty company also offers some nice-to-have optional add-on coverage plans.

Prices are based on quotes for a home in Houston and are accurate at the time of publishing.

Discounts

Select Home Warranty offers discounts for multiyear coverage plans. Select also offers periodic discounts. For example, when getting our quote, we received a discount for two months free and $150 off.

» WHAT TO KNOW: Home warranty deductibles

Select Home Warranty coverage limits

Many home warranty contracts will specify a coverage limit or cap, which is the most the company will pay out per item or per contract term. If the cost of a repair or replacement exceeds the set dollar limit, you are responsible for making up the difference to get the item fixed.

Select Home Warranty specifies the following replacement allowances in the contract:

Select Home Warranty coverage exclusions

Warranties generally don’t cover preexisting conditions, cosmetic issues or item upgrades. Select Home Warranty’s terms and conditions specify it does not cover anything related to hazardous materials like asbestos, lead or gas leaks. It also doesn't cover damage that’s the result of an act of nature or due to previous improper care, installation or failure to properly maintain a system or appliance. The following are general exclusions to covered appliances and systems:

  • Shelves
  • Door handles
  • Doors
  • Hinges
  • Knobs and buttons
  • Door seals
  • Freon
  • Damage from a freon leak
  • Displays
  • Latches
  • Timers
  • Leveling equipment
  • Clogged drains or lines
  • Cosmetic issues
  • Gaskets
  • Leak searches
  • Lights
  • Noise
  • Refrigerants
  • Valves
  • Dispensers
  • Installation
  • Electrical failures and upgrades

Sometimes, parts or components of a covered home system or appliance are not covered. For example, Select Home Warranty lists the following exclusions for its dishwasher coverage: control board pump, switches, drain pump, temp control, heating elements and drain lines. A full list of exclusions can be found in Select Home Warranty’s terms and conditions, which will be listed in your contract.

FAQ

What is Select Home Warranty?

Select Home Warranty is a privately held company operating in the home warranty industry since 2012. It provides service contracts that cover the repair or replacement of major home systems and appliances, such as heating, cooling, plumbing, electrical systems and kitchen appliances. The company operates on a subscription model where homeowners pay a monthly or annual premium in exchange for coverage. Contracts are renewable each year, with discounts available for multiple-year coverage.

It's important to distinguish Select Home Warranty from other related industries:

  • Home insurance: Home insurance companies cover damage to your home's structure from events like fire, theft or natural disasters. Home warranties, however, cover the breakdown of systems and appliances due to normal wear and tear.
  • Extended warranties: Extended warranties are usually offered for individual appliances or systems at the time of purchase. Like car warranties, home warranties cover a broader range of items in your home.
​​How does Select Home Warranty work?

If there’s an issue with any covered appliance or system, you file a claim. You will pay a service fee, and then Select Home Warranty (or a contractor working on its behalf) will repair or replace your appliance or system. Claims must be filed within three days of discovering the problem. To file a claim with Select Home Warranty, follow these steps:

  1. Contact Select via phone or email, or submit a claim online.
  2. Select will contact an independent contractor to provide repairs within two business days (up to four days if you make a claim during a weekend or holiday).
  3. You pay a service call fee to the contractor (starting at $60). If the repair is covered by your warranty, Select covers the rest of the cost.

» RELATED: How to get the most from your home warranty

Is Select Home Warranty legit?

Yes, Select Home Warranty is a legitimate company. However, it gets mixed reviews from customers. Some are happy with the savings and customer service they received. Others complain that the company denies claims and does not provide the coverage promised.

Is Select Home Warranty available in my area?

Select Home Warranty is available in 47 states. Nevada, Washington and Wisconsin are excluded from the company’s service area.

Does Select Home Warranty require a home inspection?

No, Select Home Warranty does not require a home inspection to purchase coverage. There is also no maximum age of home systems and appliances as long as they are in good working condition when you enroll in the plan.

Can I cancel Select Home Warranty?

Yes, you can cancel your warranty. However, expect to pay a $75 cancellation fee if you cancel more than 30 days after signing up.

» LEARN: Questions to ask a home warranty company

How Select Home Warranty compares

Learn more about home warranties

Select Home Warranty Reviews

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    1 featured review
    How do I know I can trust these reviews about Select Home Warranty?
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    Page 1 Reviews 0 - 5
    Verified purchase
    Customer ServiceCoverage

    Reviewed June 24, 2025

    The customer service representative was great and very polite but the person they sent to repair my air conditioner was terrible. He seemed to know that a Freon leak wasn’t covered but didn’t say that. Instead he touched the outer unit and claimed I needed 1&1/2 pound of Freon at around $500. “If it wasn’t covered.” He didn’t wait for me to get the code to my roof, instead, he said he would contact SHW and find out if it was covered or not. He called me back 2 weeks later to say it wasn’t covered but I could purchase through his company.

    I had another company look at it and said he highly doubted I needed that much Freon if any, nor could that be confirmed without checking the unit both in my apartment or the roof. He looked at and did not think I needed Freon but couldn’t tell until the temperature raised and offered to come back free of charge when he could check how quickly the temperature raised free of charge. So far my unit is working, no thanks to the person sent.

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      Verified purchase
      Customer ServiceClaims HandlingCoverageSales & MarketingPunctuality & Speed

      Reviewed June 11, 2025

      I’ve had a great experience with Select Home Warranty! From the start, their customer service has been responsive and professional. The sign-up process was easy, and their representatives clearly explained the coverage options. I appreciated that there were no high-pressure sales tactics—just helpful information to make an informed decision.

      What really impressed me was how quickly they handled my first claim. When my air conditioning unit broke down in the middle of summer, I filed a claim online, and within a day, a technician was scheduled. The repair was handled efficiently, and I only had to pay the agreed service fee—no surprise charges. I also like that they offer a range of coverage plans to fit different needs and budgets, and their premiums are quite competitive. The peace of mind knowing that major systems and appliances are protected makes it well worth it. Overall, Select Home Warranty has delivered on their promises. I would definitely recommend them to anyone looking for reliable home warranty coverage.

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      Verified purchase
      Customer ServiceClaims HandlingCoverageTechPrice

      Reviewed May 3, 2025

      After making the decision to move my business from American Home Shield to Select Home Warranty, I’ve been extremely satisfied with the change. Here are the key reasons: Better Coverage Options. Select Home Warranty offers a more comprehensive range of coverage at a competitive price. I was able to customize my plan to suit my needs, ensuring that all critical systems in my home are covered without paying for unnecessary add-ons.

      Faster Service Response Times. One of my biggest frustrations with American Home Shield was the slow response times. Since switching, Select Home Warranty has been much quicker in dispatching technicians and handling claims. This efficiency is incredibly important to me. Affordable Pricing. The cost of coverage with Select Home Warranty is significantly more affordable, especially considering the quality of service. The price is more in line with the level of protection and convenience I expect. Easier Claims Process. The claims process with Select Home Warranty is straightforward and hassle-free. The online portal is user-friendly, and I've had a much smoother experience filing claims compared to the cumbersome procedures I encountered with American Home Shield.

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      Verified purchase
      Customer ServiceClaims HandlingTech

      Reviewed March 29, 2025

      I opened this claim because the thermostat isn't functioning correctly. I asked about using a contractor I have done business with. SHW pushed back saying they prefer to use contractors who know the claims process. OK, they contacted a contractor and made an appointment that didn't work for us. I called them and they conference me with the contractor. We agreed on 3/27 between 1pm and 5pm. No show and no call. I emailed SHW on 3/28 explaining this and said, "Because of the lack of professionalism and courtesy I wouldn't do business with this person." No response.

      I called 24 hours later on 3/29. I spoke with Omar and explained all of the above in detail. Omar was very polite and eager to assist. He asked me to hold for a few minutes. Omar got back on the line and said the contractor could be at the house today or Monday. The same guy who I explained that I wouldn't use? He clearly wasn't listening to what I said. I told him no and asked him to get us a different contractor.

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      Customer ServiceCoverage

      Reviewed Oct. 24, 2024

      I was getting ready to switch to this company and after reading all of the reviews of 2024 especially in October alone is astounding how bad the customer service is!!! WOW. I apologize that you guys had to spend your money and did not get the comparable results, you have saved me frustration and money from coming to this company.

      I will stay with Choice Home Warranty services. They are amazing. I just always do shopping to see if there’s anything better for me and my family. They are an amazing company. Amazing. They don’t have different levels of service you just tell them what you want to cover in your home and it’s a flat rate. I pay less than $60 a month for them to cover my home. It’s been a great experience for me. Go check them out Tell them I sent you so you can get a free month. My name is Melanie **. I reside in Maryland.

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      Claims HandlingCoverageSales & Marketing

      Reviewed July 8, 2025

      I had them out for 3 different appliances in 3 weeks and they denied all claims. As long as I have had them they haven’t covered anything. I have the highest plan too. They always have a reason to not cover. It’s a total scam. I am reporting them to the BBB.

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      Verified purchase
      Customer ServiceClaims HandlingCoverage

      Reviewed July 7, 2025

      Total scam company, they don't answer the phone, promise to call back and never do, they pick the crappiest, cheapest service providers and the worst part, they are using a clause in their own contract documents to get out of paying for a repair: Beware of clause 9.1.2 is talking about exclusions to coverage, this clause starts talking about "appliances and systems" and at the end it says "This policy covers mechanical breakdowns" and it has a list of exceptions, including "Installation" as not covered, You'd think this is saying it does not cover the installation of the appliance, but they're using it to say it does not include the installation of the replacement part, which means they're not paying for the repair, only for the part.

      Also, I had to call them 15 times to be able to get a claim serviced because they kept messing everything up, the repairman didn't speak English, and the dishwasher is now broken again after just a couple of weeks after their "repair". I just spent over 1 hour on the phone just to cancel it.

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      Claims HandlingRefunds & Payouts

      Reviewed July 7, 2025

      I have 4 claims that I got authorizations for. No company here takes Select Home Warranty for payment. I let the company know this. The representative that issued the claim number said to send in the bill when I paid it and I would be reimbursed. I still have never been reimbursed on any of my claims. They are now saying I didn't get authorization first, then they said the company needs to send in for authorization, but the representative said because they do not take SHW, because they never get paid, I had to pay out of pocket and get reimbursed. But they will not pay me because they said I have no prior authorization. Then how do I have 4 authorization claim number for work to be done? They are refusing to pay me for my out of pocket payment that they should be paying.

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      Verified purchase
      Punctuality & Speed

      Reviewed July 7, 2025

      Brett was very informative and very helpful. I appreciate the information he quickly provided. I look forward to a positive experience with Select Home Warranty. I appreciate Brett's efforts to ensure I receive the best value possible, and I have recommended his service to my friends for their own review.

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      Claims HandlingTechSales & MarketingPunctuality & Speed

      Reviewed July 7, 2025

      I've had Select Home Warranty for 2 1/2 years. I bought a brand new home in 2022 with new appliances. Whirlpool appliances. I recently canceled Select Home Warranty because of their unprofessional, zero leadership, unacceptable service! My ovens display circuit board went out, I called and made my claim. They sent out a service guy who didn't know anything about the circuit board. He literally did everything I tried to do already to reset it. No luck. He placed a claim with Select Home Warranty and Select Home Warranty denied. Mainly because they oven was no longer available.

      I spoke with Select Home Warranty and they offered me $200, I told them that's unacceptable. It pretty much a take it or leave it. Select Home Warranty told me once I purchase or repair my oven they'll send funds. So in the process of all this my wife and I decided to cancel the policy. We were told because the claim was made before the cancelation we would still get the measly $200. Contradictions all over the place now from their service representative, we do not get our measly $200, and they charged me $75 for canceling early. This place is nothing but a scam, they take their money every month, but deny most claims. PLEASE BEWARE OF THIS HORRIBLE COMPANY "SELECT HOME WARRANTY". THIS COMPANY IS A RIP OFF!!!

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      Select Home Warranty Company Information

      Company Name:
      Select Home Warranty
      Company Type:
      Private
      Address:
      1 International Blvd #400
      State/Province:
      NJ
      Postal Code:
      07495
      Country:
      United States
      Website:
      selecthomewarranty.com