Select Home Warranty

I bought my house in August and my realtor negotiated a home warranty for me as part of my closing package. I was excited but didn’t know much about it. All I knew was that if anything broke, I was covered. About a month ago, my hot water heater starts going out. It’s making less and less hot water. I called a plumber that worked with the home warranty and they checked it out. They said they would submit a claim and left. Time goes by and I don’t hear anything. I call the plumber and they said it’s Select’s fault. Meanwhile, my water heater has gotten worse and only produces about a 3 min warm (not hot) shower.... not fun for washing my extra long hair!!

Select is the 4th home warranty I have used over the past 10 yrs. The last three have been so difficult to work with I quit using them. My experience had been frustrating. Taking more than a week to get to me when I had an air conditioner outage in July with temps up to 100 degrees. This was my first contact with Select after purchasing in December. I had a blocked or frozen drain with a water leak to the basement. I made my claim about 8 am and had a repairman name by late morning. I made the call to Breezy AC/Plumbing and told that he could get me in on Saturday (5 days later).

Select Homes offers one of the highest rated in Customer Satisfaction Home Warranties in the industry. As I was studying their website, I received a call from Sol, an extremely knowledgeable and courteous sales rep from Select. He took considerable time with me explaining the options available to me and the different types of plans offered by Select. He was able to answer all of my questions and even a few that I did not have but was grateful to know.

I am switching over from a different service provider that I have been extremely unhappy with. It was not guaranteed that I was going to sign a new contract I was merely looking for information. Sam contacted me mere minutes after I inputted my information with the company on their website. He was patient with me and worked with me to find a plan that best met my needs. I had to consult with my spouse and Sam left his offer on the table for a couple of days to allow me the time to explore other options.

Updated on 03/11/2021: I called Home Warranty and talked with Frank. He was most helpful and answered all my questions I had regarding this service. Since this is the first time I call about my need of assistance, and not having a home warranty before was the reason for my various questions. After Frank explained the process of filing my claim and giving me a claim number, almost immediately I was contacted by a local service company inquiring about the best time and date for them to come and take care of my request. I appreciate the help and am presently waiting for them to let me know when a service agent will be able to come to take care of my refrigerator repair needs.

When something seems too good to be true..it usually is. I purchased a warranty from Select Home Warranty a few months ago, the rep I spoke with (Steven **) hyped it up like it was the best thing since sliced bread. Then when I tried to used it the truth of it came to light. They sell it as an Appliances package but when you try to use it you find out there’s a whole host of parts that isn’t covered (I’d say about 70%). They just told me I was approved to receive $95 for a $570 microwave that was only a year and a half old. And my refrigerator and upright freezer wasn’t covered.

Outstanding knowledge of policy plans and their coverages. Superior knowledge of their company policies and procedures from labor charges and ways to get them lower by choosing the right plan for me to use. All questions were answered satisfactorily. I was able to choose the plan for my family. I would definitely recommend Select to my friends in my neighborhood.

I submitted a claim for a leaking pipe within my wall inside my home. After securing my own plumbing company to diagnose and provide a quote, I was told that it would take 2-3 days for approval of the repair. Really??? On a water leak that could flood the house??

Jake ** did a great job explaining the home warranty and offering options. I researched many home warranty companies and settled on Select Home because they offer the best options and have outstanding customer service reviews. I’m completely satisfied at this point in my decision to purchase the home warranty. Thank you for asking!

I'm happy with the deal that I got from Select Home Warranty. I wanted to ensure my properties were protected to avoid any surprise repairs. Speaking to the service team helped me get exactly what I was looking for. I am yet to use their services as there is a 30 day waiting period.