Select Home Warranty

Select Home Warranty Reviews

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3.6(13,673)
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$57 to $63
Monthly premium cost
47 states
Availability
Contact for info
Labor guarantee
$75 to $100
Service fee
Overall Rating
3.6 out of 5
See all 13,673 reviews

About Select Home Warranty

Select Home Warranty offers three home warranty plans. You can choose to cover systems, appliances or both at a single-family home, rental property, manufactured home, mobile home or condo. Contracts are renewable each year, with discounts available for multiple-year coverage. Claims service from Select Home Warranty is available 24/7.

Pros & Cons

Pros

  • Three coverage options
  • Discounts available

Cons

  • Not available nationwide

Bottom Line

Select Home Warranty offers three plan options for coverage. It works with a large network of local repair professionals. Coverage limits are lower than some other companies', but the company also charges less per month.

Featured Reviews

Verified
Conroe, TX

I detailed my A/C issues and the agent created a claim for me and instructed me to send an email with the details and invoice for my repairs. We discussed when the issue occurred ...

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Verified
Crowley, LA

I got an excellent representative who contacted me immediately after I selected a quote request. David ** was professional and offered me an amazing deal. … I was still able to ge...

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Select Home Warranty coverage

Select Home Warranty has three coverage plans: Bronze Care, Gold Care and Platinum Care. Bronze Care covers eight major home appliances, and Gold Care covers six major home systems. Platinum Care combines the plans and adds coverage for plumbing stoppages, garage door openers and ceiling fans. Roof coverage is available for free during certain promotional periods.

Bronze Care plan

The Bronze Care plan covers eight appliances:

  • Refrigerator
  • Stove and oven
  • Built-in microwave oven
  • Cooktop
  • Dishwasher
  • Garbage disposal
  • Clothes washer
  • Clothes dryer

Gold Care plan

The Gold Care plan covers six home systems:

  • Air conditioning and cooling
  • Heating system
  • Plumbing system
  • Electrical system
  • Water heater
  • Ductwork

Platinum Care plan

The Platinum Care plan combines the Bronze and Gold plans and adds three additional items, for a total of 17 coverages:

  • A/C and cooling
  • Heating system
  • Plumbing system
  • Electrical system
  • Water heater
  • Ductwork
  • Garbage disposal
  • Refrigerator
  • Stove and oven
  • Built-in microwave oven
  • Cooktop
  • Dishwasher
  • Clothes washer
  • Clothes dryer
  • Garage door opener
  • Ceiling fan
  • Plumbing stoppage

Select Home Warranty cost

Select Home Warranty’s rates range from $44 to $63 per month. You’ll be charged a service call fee each time a technician is sent out to your home to repair or replace an item. Select Home Warranty’s trade services fees start at $60.

Some home warranties provide a “service recall period,” waiving the service call fee for any repeat visits for the same issue within a certain time frame. Select Home Warranty does not offer this and will require you to pay the service call fee each time a technician is sent out.

Coverage planCost per month
Bronze Care $60.42
Gold Care $60.42
Platinum Care $63.75
Prices are based on quotes for a home in Houston and are accurate at the time of publishing.

The company also offers some nice-to-have optional add-on coverage plans.

Optional coverageCost per month
Central vacuum $3.33
Lawn sprinkler system $5.33
Pool $8.33
Septic system $5.33
Spa $5.33
Stand-alone freezer $3.33
Sump pump $3.33
Well pump $3.33
Prices are based on quotes for a home in Houston and are accurate at the time of publishing.

Discounts

Select Home Warranty offers discounts for multiyear coverage plans. Call the company for more details. Select also offers periodic discounts. For example, when getting our quote, we received a discount for two months free and $150 off.

Select Home Warranty coverage exclusions

Home warranties typically cover mechanical breakdowns of appliances and systems due to normal wear and tear. Warranties generally don’t cover preexisting conditions, cosmetic issues or item upgrades.

Additionally, Select Home Warranty’s terms and conditions specify it does not cover anything related to hazardous materials like asbestos, lead or gas leaks. It also doesn't cover damage that’s the result of an act of nature or due to previous improper care, installation or failure to properly maintain a system or appliance. The warranty does not cover any issues related to foundation, structure or manufacturer's defects.

Sometimes, there may be parts or components of a covered system or appliance that are not covered. Select Home Warranty lists the following general exclusions to covered appliances and systems:

  • Shelves
  • Door handles
  • Doors
  • Hinges
  • Knobs and buttons
  • Door seals
  • Freon
  • Damage from a freon leak
  • Displays
  • Latches
  • Timers
  • Leveling equipment
  • Clogged drains or lines
  • Cosmetic issues
  • Gaskets
  • Leak searches
  • Lights
  • Noise
  • Refrigerants
  • Valves
  • Dispensers
  • Installation
  • Electrical failures and upgrades

For example, Select Home Warranty lists the following exclusions for its coverage on dishwashers: control board pump, switches, drain pump, temp control, heating elements and drain lines. A full list of exclusions can be found in Select home Warranty’s terms and conditions, which will be listed in your contract.

Select Home Warranty claims and coverage limits

Claims must be filed within three days of discovering the problem. To file a claim with Select Home Warranty:

  1. Contact Select via phone or email, or submit a claim online.
  2. Select will contact an independent contractor to provide repairs within two business days (up to four days if you make a claim during a weekend or holiday).
  3. You pay a service call fee to the contractor (starting at $60).
  4. If the repair is covered by your warranty, Select covers the rest of the cost.

Coverage limits

Many home warranty contracts will specify a coverage limit or cap, which is the most the company will pay out per item or per contract term. If the cost of a repair or replacement exceeds the set dollar limit, you are responsible for making up the difference to get the item fixed.

Select Home Warranty specifies the following replacement allowances in the contract:

ItemCoverage limit
Heating and cooling $3,000
Electrical (not heating or cooling) $500
Plumbing $500
Appliances $500
Add-on items $400
Freon coverage $200

Select Home Warranty FAQ

Is Select Home Warranty legit?

Select Home Warranty has a good overall customer satisfaction rating. Plans cover all major household appliances and systems. The inclusion of roof coverage gives Select an advantage over competitors. However, there are some strict terms, like claims needing to be filed within three days to qualify for service. This means that homeowners will want to act fast when an issue comes up.

What is Select Home Warranty?

Select Home Warranty is a company that offers home warranty plans to cover mechanical wear and tear on your home’s appliances and systems.

How does Select Home Warranty work?

If you have an issue with any covered appliance or system, you can contact the company to file a claim. You will pay a service fee, and then the company (or a contractor working on its behalf) will repair or replace your appliance or system as long as it is covered under your policy.

Where is Select Home Warranty available?

Select Home Warranty is available in 47 states. Nevada, Washington and Wisconsin are excluded from the company’s service area.

Does Select Home Warranty require a home inspection?

No, Select Home Warranty does not require a home inspection to purchase coverage. There is also no maximum age of home systems and appliances as long as they are in good working condition at the time you enroll in the plan.

Can I cancel Select Home Warranty?

Yes, you can cancel your warranty. However, expect to pay a $75 cancellation fee if you cancel more than 30 days after signing up.

Is Select Home Warranty transferable?

Yes, Select Home Warranty is transferable. However, residents in some states may not be able to transfer their coverage. View the terms and conditions on the company website for more information about transferability in your state.

Select Home Warranty Reviews

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1 featured review
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Page 1 Reviews 0 - 5
Verified purchase

Reviewed July 20, 2023

We recently purchased a home warranty plan. We narrowed it down to the top three recommended companies. We talked to representatives from each company. We told all three that we were talking to other companies before making our choice. One stood out, Select Home Warranty. Also, we were impressed with our salesman, George **. He addressed all our issues and went over our contract line by line. We came away feeling that we made the right choice and are well protected.

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    Verified purchase

    Reviewed July 20, 2023

    My experience with Select Home Warranty (SHW) was mostly positive. My only suggestion would to impress upon the customer sales agents to be just a bit more patient during the sales offer. My agent was anxious to obtain my credit card information for payment, but came across as short and impatient while I was trying to ask questions about the features of the SHW warranty program. I felt quite a bit put off by that. Other than that, the sales experience went fine. I signed up for a much longer warranty period than I had intended because of the many perks and freebies that the sales agent threw in. I just pray that my experience, when or if it comes time to use the warranty coverage, is just as pleasant, if not more.

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    Verified purchase

    Reviewed July 17, 2023

    Colin was the agent who answered my call to follow up on the claim filed 7/13. Previous agent lied to me and I've waited 4 days without A/C and heat index exceeding 108 degrees. I'm 80 years old! Colin listened to the "bad service history I related" and took action. I just received an email stating a technician will be contacting me within 48 hours which is what I had asked be done by the previous agent! Thanks to Colin and if you check the phone log, the agent who took the 7/13 call should be reprimanded and given more training in proper customer relations. Give Colin a raise.

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    Verified purchase
    Customer ServiceSales & Marketing

    Reviewed Jan. 5, 2023

    I called for a cost to speak with someone about becoming a Select Home Warranty customer on behalf of my mother. The sales associate was very informative and provided information about the service, to include information about the sale that was ending in less than 2 hours. This was the first Home Warranty company that I called, and I planned to call others. --After speaking with the sales rep, I decided that I would purchase. After signing up, I called my sister and told her about Select Home Warranty, the sale and my experience with the sales rep. She decided to get the service. I called again and signed her up.

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    Verified purchase
    Customer Service

    Reviewed Jan. 4, 2023

    We were very frustrated with our existing Home Warranty plan, poor customer service, lousy communication, lack of follow through, etc. While searching for an alternative I found Select on Consumer Reports and called them for a quote. Robert ** answered our call and not only gave us a great signup experience. With his keen knowledge and experience, he saved us money by discovering we were entitled to a special rate for Seniors. We purchased a 5 year plan (which will give us an 6th year bonus). We saved on the annual premium and the service call rate for the life of our contract. Needless to say, we are looking forward to doing business with Select. Our new year is off to a great start.

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    Customer ServiceCoverage

    Reviewed Nov. 23, 2023

    Select Home Warranty service makes up fake reviews and did not do a coverage for genuine failure of AC equipment. I paid 3 years of coverage amount and in return stress and spending time on phone for no value. So if you want to pay your money and talk to scammers over the Phone, you can try your luck. I will not recommend this experience for fellow country men.

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    Verified purchase
    Customer ServiceCoverageTechSales & MarketingPricePunctuality & Speed

    Reviewed Nov. 22, 2023

    I have had an absolute horrible experience with Select Home Warranty. I've been a long time customer of one of their competitors and switched to Select Home Warranty because they made promises of extra coverage for a lower cost. Unfortunately we had been experiencing problems with our dishwasher. It's a Bosch top of the line dishwasher purchased 2 years ago for over $1,000. It was having a draining error. We submitted a claim and they sent out a vendor to inspect the dishwasher. The vendor said there was problems with the pump and the parts needed are no longer manufactured. The vendor submitted to have the unit replaced.

    Here's where it gets frustrating. Select home warranty then sends me an email telling me that they're going to pay me only $150 for the unit and won't replace it! Obviously very upset, I called Select Home Warranty and they told me that my 2 year old 1k unit had depreciated in value to $150. That is absolutely incorrect and the representative was clearly reading from some kind of prompt because he just kept repeating the same thing over and over "I know you're upset because you want more but this is what we will offer". He couldn't tell me how they determined this outrageous depreciation. There is no way my dishwasher has depreciated $850 in 2 years. It is still a top of the line unit. The company has ignored me, paid me nothing and I'm absolutely frustrated. Select Home Warranty is a horrible company that has absolutely scammed me! Do yourself a favor and avoid getting scammed. Stay away from Select Home Warranty!

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    Customer ServiceTechPrice

    Reviewed Nov. 22, 2023

    I just sign up for Select Home Warranty. I had a clogged drain so I called Select Home Warranty to come and snake the drain. They sent me the washing machine company instead of a plumber. I called back to get a plumber and it took from the 15th until the 24th to tell me they can’t find a plumber. Then they offer me 100 to have it diagnose but who can get a plumber for 100.00 dollars. Try to cancel all 3 policy took over 2 hours. Come to find out they. Charge you 75.00 dollars for every cancellation from my property. I was never told they would be a cancelation fee. Beware, this company is worse the the other two I had. Only reason why I cancel American Home Shield was because they are getting too expensive but I went back because at least they take up to 1 day to get someone to come out. BEWARE Select Home Warranty. 75 for cancelation is outrageous.

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    Coverage

    Reviewed Nov. 21, 2023

    I have a refrigerator that cost $2400. It failed and could not be repaired. They offered me $300. The fine print does have limits. So, be very aware that the replacement policy is so limited that it is worthless. Other companies are far better. For example, First American says: "Yes! If we can’t repair your covered home system or appliance, we’ll replace it with a new one of like functionality". And they have for me. Going back to them.

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    Customer Service

    Reviewed Nov. 20, 2023

    Save your money. This company is horrible and unreliable. Filed a claim over two weeks ago for fridge repair. Finally after a week and me calling every day a tech showed up. They then have taken a week to even respond. The issue is still not resolved as they have not come back out to fix the problem. It took me an hour on the phone today to get them to talk to each other to get an answer. I also had a plumbing issue yesterday and they said they needed 2 days to process the service request before they would assign a company. All the while I sit here with no working plumbing. Told them to go pound sand and called a local company. Save yourself the frustration and find a local company and not a company that basically uses an international call center to handle everything.

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    Select Home Warranty Company Information

    Company Name:
    Select Home Warranty
    Company Type:
    Private
    Address:
    1 International Blvd #400
    State/Province:
    NJ
    Postal Code:
    07495
    Country:
    United States
    Website:
    selecthomewarranty.com