Global Home USA

Global Home USA Reviews

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About Global Home USA

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Global Home USA is a home warranty company based in Addison, Texas, and offers coverage in all states except Alaska, California, Washington and Wyoming. Global has three home warranty plans that real estate agents can purchase for their clients, underwritten by Dealers Assurance Company (DAC). These plans provide coverage for most home systems and appliances.

    Pros & Cons

    Pros
    • No 30-day exclusion period
    • Home inspection service option
    • Option to select your contractor
    • Unknown preexisting conditions coverage
    Cons
    • Must purchase through a real estate agent
    • No monthly payment options
    • No terms and conditions available for review

    Global Home USA coverage and plans

    Global Home USA offers three home warranty plans: Gold, Platinum and Elite. Depending on your chosen package, plans start between $595 and $895 per year and service fees range from $60 to $100 at the time of publishing.

    With Global Home USA, you can choose your own contractor, and there’s no 30-day waiting period before you can use your warranty coverage. Basic coverage includes HVAC, some plumbing, and the electrical system. The company also offers extra coverage to add to any plan, including an additional refrigerator, swimming pools and central vacuum.

    Global also covers things that home warranties often don’t cover, like unknown preexisting conditions and home inspection services. The home inspection service guarantees a written home inspection for buyers and comes standard in the Elite plan; however, you can add it to any plan for $70. Global plans also cover permit and code violations, improper installation and removal of defective equipment.

    Plan details

    Add-on coverage

    What does Global Home USA not cover?

    Because terms and conditions aren’t publicly available, and warranties can be purchased only by real estate agents, it’s unclear what specific exclusions and limitations come with a Global Home USA home warranty. It is known that Global Home USA doesn’t offer any coverage for roofs or roof leaks.

    Global Home USA coverage caps

    Global Home USA sells its home warranties strictly through real estate agents and doesn’t make terms and conditions available. That includes coverage caps.

    Global Home USA cost

    Global Home USA home warranty plans start between $595 and $895 per year for a 5,000-square-foot single-family home. Global’s three plans have different service call fees — the less expensive the plan, the higher the service call fee. You can purchase plans for a lump sum payment for one year of coverage. There aren’t any monthly payment options available.

    Global Home USA annual pricing

    Compare with competitors

    Global Home USA is competitively priced for both its annual plans and service call fees. In fact, with service call fees as low as $60, it offers some of the lowest service fee options in the market. Unlike many other home warranty companies, Global Home USA doesn’t offer monthly payment options, though.

    Because it conducts business through real estate agents, homeowners can’t purchase a home warranty from Global directly, which is unusual for home warranty companies. Global Home USA home warranties are designed for home buyers and sellers, which may explain the strict 12-month coverage term without an option for longer coverage.

    Despite the real estate agent requirement, Global Home USA offers some tempting perks that stand out, including the ability to use your coverage immediately without the industry-standard 30-day waiting period. It also lets you pick your contractor, giving you options outside the home warranty company’s third-party service providers. The home inspection guarantee and coverage for unknown preexisting conditions are also less common from most home warranty companies.

    Global Home USA’s cancellation policy

    Because Global Home USA works directly with real estate agents and doesn’t publicly disclose its terms and conditions, you’ll have to contact the company directly (through a real estate agent) to get the cancellation terms.

    FAQ

    Where is Global Home USA available?

    Global Home USA is available in every state except Alaska, California, Washington and Wyoming.

    Is Global Home USA legit?

    Global Home USA is underwritten by DAC and is accredited by the Better Business Bureau. It partners with contractors and real estate agents nationwide.

    How do I file a claim with Global Home USA?

    Policyholders can make a claim by calling Global Home USA:

    • If you purchased your contract prior to March 1, 2022: 866-237-4980.
    • If you purchased your contract on or after March 1, 2022: 800-944-3858.

    There isn’t an online claim process available. If you want to use your own contractor, the contractor must call Global Home USA for authorization before making any repairs. Contractors need to be licensed and insured in your state. Global Home USA will pay contractors market rates for approved repairs. Global Home USA will reimburse you for all approved repairs if you pay the contractor directly.

    How do I find an agent if I’m interested in purchasing a Global Home USA home warranty?

    Global Home USA provides a directory of agents to help homeowners purchase a home warranty.

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    Global Home USA Company Information

    Company Name:
    Global Home USA
    Address:
    P.O. Box 2367
    City:
    Addison
    State/Province:
    TX
    Postal Code:
    75001
    Country:
    United States
    Website:
    theglobalhomewarranty.com

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