Regency Total Warranty Reviews

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Edited by: Joanna Broder
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Edited by: Morgan Cutolo

About Regency Total Warranty

Regency Total Warranty offers two home warranty plans that cover the repairs and replacements of home systems and appliances. Plans start at $39.99 per month with a discounted rate if you pay upfront for one year. Claims can be filed online or by phone 24/7, with technicians typically dispatched within 48 hours of claim submission. Regency Total Warranty serves all 50 U.S. states.

Pros
  • Available nationwide
  • Two plan options
  • Optional add-on coverage
Cons
  • Some water heater coverage exclusions

Featured Reviews

Aldie, VA
Verified purchase
Great warranty company with quick response. The technicians come very next day and the problems resolved quickly. Definitely recommend Regency Total Warranty for anyone looking fo...

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Garden Grove, CA
Verified purchase
Very positive experience with my first claim. My 30-year old stove was smoking while cooking in oven. Immediately shut down the stove, called Regency to have a repairman out to in...

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Regency Total Warranty coverage and plans

The two plans the company offers are EssentialGuard and TotalGuard. 

  • EssentialGuard covers “essential” home systems
  • TotalGuard plan provides “complete coverage” for both systems and appliances

Optional add-on coverage is available for:

  • Pools and spas
  • Well pumps
  • Sump pumps
  • Central vacuums
  • Limited roof leaks
  • Septic systems
  • Second refrigerators
  • Stand-alone freezers
  • Geothermal systems
  • Plumbing and light fixtures
  • Irrigation systems
  • Tankless water heaters
  • Water softeners
  • Septic tank pumping  

Regency Total Warranty cost

If you pay in full annually instead of monthly, you can expect to save approximately $50 for the year.

Regency Total Warranty coverage exclusions

Regency Total Warranty exclusions include:

  • Sealed refrigerator systems
  • Portable, combination or countertop microwaves
  • Dishwasher racks and rollers
  • Water heater leaks
  • Water heater pumps
  • Slab water leaks
  • Plumbing stoppages caused by collapsed, damaged or broken sewer lines
  • Solar heat transformers
  • Window, wall and portable air conditioning units
  • Garage door springs, brackets, tracks and rails

» RELATED: What does a home warranty not cover?

Regency Total Warranty claims coverage limits

The Regency Total Warranty coverage limit is up to $5,000 per 12-month period for each covered system and add-on covered system. The coverage limit for each covered appliance and optional add-on covered appliance is $2,000 per 12-month period.

Regency Total Warranty FAQ

Is Regency Total Warranty legit?

Yes, Regency Total Warranty offers legitimate home warranty plans. There are two plan options with optional add-on coverage for things like pools, spas, secondary appliances and septic tank plumbing.

How does Regency Total Warranty work?

Regency Total Warranty plans cover the repair or replacement of major home systems and appliances. Once you submit a claim, the company says it will dispatch a certified technician to your home within 48 hours. Once the technician determines if the issue needs repairing or replacing, Regency Total Warranty will coordinate the service.

» LEARN MORE: What is a home warranty and how does it work?

Where is Regency Total Warranty available?

Regency Total Warranty is available in all U.S. states, including Alaska and Hawaii.

Does Regency Total Warranty require a home inspection?

No, Regency Total Warranty doesn’t require a home inspection, however, it does reserve the right to request home inspection reports.

How do I file a claim with Regency Total Warranty?

You can file a claim with Regency Total Warranty online or by phone. Claims can be filed 24/7.

Can I cancel a Regency Total Warranty plan at any time?

Yes, you can cancel your plan for a prorated refund.

Does Regency Total Warranty offer any discounts?

Yes, Regency Total Warranty offers discounts for seniors, veterans and customers with coverage for multiple properties.

Regency Total Warranty Reviews

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    Page 1 Reviews 0 - 5
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    Customer ServiceClaims HandlingCoverageTechStaff

    Reviewed Jan. 10, 2026

    I’ve had Regency Home Warranty for a while now, and overall my experience has been good, but not exceptional. The service itself generally does what it’s supposed to do, which is ultimately the most important thing with any home warranty company. When I’ve needed repairs, the claims process has been fairly straightforward. Requests were acknowledged in a reasonable amount of time, and the contractors assigned were professional and knowledgeable. I didn’t feel rushed or ignored, and the work that was completed met my expectations.

    Coverage aligned with what was outlined in the contract, and there were no major surprises or last-minute denials, which I appreciate. That said, the customer interface and online experience could use improvement. I haven't used the website, called in to make my service requests. The website works and you are able to submit claims online. Communication could also be a bit clearer during certain stages of the claim process.

    In short, Regency Home Warranty delivers adequate, dependable service, which counts for a lot in this industry. If you value functionality over polish, they get the job done. However, if you’re expecting a sleek digital experience or top-tier customer tools, you may find it a little underwhelming. Solid service, room for improvement.

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      Customer ServiceCoveragePunctuality & SpeedStaffHonesty & Transparency

      Reviewed Jan. 6, 2026

      I just want to share my amazing experience with Regency Total Warranty. This home warranty has truly exceeded my expectations in every way. From day one, their coverage has been reliable, straightforward, and incredibly helpful. Whenever I’ve needed assistance, their customer service team has been nothing short of exceptional quick to respond, professional, and genuinely committed to solving any issue I’ve had.

      It’s rare to find a company that not only delivers on its promises but also goes above and beyond to make homeowners feel supported and valued. Every interaction I’ve had with them has been smooth and reassuring, giving me full confidence that my home is in good hands. I honestly can’t express enough how satisfied and grateful I am for their service. I love you, Regency Total Warranty! Thank you for consistently providing top-quality service and giving me peace of mind when it comes to my home. Highly recommended to anyone looking for dependable protection and outstanding customer care!

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      Verified purchase
      Customer ServiceTechPricePunctuality & SpeedStaffRatesTransparencyCoverage LimitsWait Time

      Reviewed Sept. 6, 2025

      Updated on 10/06/2025: Was told all about your services. Was given a good monthly rate with a low service fee. Beat the warranty service I had before. Have used your service once and was satisfied with the results. Look forward to years of you taking care of my house. I would recommend your service.

      Original Review: I was with another home warranty company but they raised my rates and it pissed me off. I checked around other companies. I talked to the representative from Regency and he beat my warranty provider’s price. He also gave me a couple other little good incentives to go with them. And so I went with Regency. I’ve only been with them for a very short time. I've had the 30-day wait period and today is the day that my house is actually covered by them.

      The sign-up process was very easy. The rep explained it very well. Everything he said, once I got my contract, was exactly what he said. He was very courteous. In an email they gave me, they said that I could view my contract on their website and they gave me the information if I need to call them for a service reference.

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      Verified purchase
      Customer ServiceCoverageTechSales & MarketingPricePunctuality & SpeedMaintenanceStaffRates

      Reviewed Sept. 5, 2025

      Regency was top-rated on the internet and I compared what they offered to what I had. Regency looked like it was a much better home warranty plan with super great coverage. I did the internet inquiry on a Sunday, and I wasn't expecting to hear anything, but the guy called me within 10 minutes. He talked to me about it and sold me quickly, considering I paid $500 for a home warranty that lasts 14 months and I'm grandfathered in for three years. I got a discount on the home warranty because they were having a weekend summer sale and I got my military discount for it, so it was super great. The guy went out of his way to help me out.

      We're eight years into our house, and it’s important at this point because things get old and break down. My wife and I wanna make sure we have that coverage in place. And considering it's a $100 deductible, and it covers pretty much everything we have. It's super important to us because we want to keep the house forever. People should look at Regency. They have comprehensive coverage options as well as additional coverage options that you can sign up for later. I have a septic system that I'm probably gonna add at some point. I still have 30 days before I can even think about using anything, but my experience with Regency has been good so far.

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      Verified purchase
      CoverageSales & MarketingPriceMaintenanceStaffRates

      Reviewed July 22, 2025

      The man who I talked to was very pleasant and very informative. Any question I asked, he had an answer right away. I’m very pleased with what is covered and the price that I am paying. Since I’m a new enrollee, I cannot share any thoughts about workmanship, and who is employed by them if something breaks within my household. The only other thing I would like to say is that I did feel somewhat pressured by the salesman to continue my coverage more than the one year that I expressed I wanted. I too can be firm and told him please do not pressure me any further to buy any more years of coverage ahead of time. I need to see how I like the service, and if it’s worth it when it comes time that a repair will be needed. It’s at that time. I will decide whether to enroll two or three years at a time to save money.

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      Regency Total Warranty
      Response from Regency Total Warranty

      Thank you for taking the time to provide your feedback. We're delighted to hear that you had a pleasant and informative experience with our representative, and we're glad to know that your coverage and pricing met your expectations. We sincerely regret that you felt pressured to extend your coverage beyond your comfort level, and we'll use your comments to ensure all enrollees can make their preferred decisions without pressure. As you begin to experience our services, we're eager for you to witness our commitment to satisfying our customers’ needs. Please don’t hesitate to reach out if there's anything we can assist you with in the future. Welcome aboard![

      Staff

      Reviewed March 13, 2026

      Elliott was extremely professional and made the process seamless. Thanks Elliott, I really appreciate you for working with me. I'm looking forward to building a long term relationship with Regency! You are appreciated.

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      Reviewed March 13, 2026

      Customer service was excellent. Representative was very helpful explaining everything. Price was affordable and at a rate that i could afford. Just signed up so I haven’t been able to rate any further.

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      Verified purchase

      Reviewed March 12, 2026

      The website was super user friendly, made everything clear and upfront with different coverage options as well as flexible payment schedules., The prices are better as well as a low service fee. I’m looking forward to seeing myself why they have such high ratings. They are rated the best of all home warranty programs so I decided to try them myself.

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      PricePunctuality & SpeedRates

      Reviewed March 9, 2026

      Regency Total Warranty is a great company and they are fast to getting companies out to your home. I would recommend this company to everybody. Great pricing and the prices never went up at any point. Best warranty around!!!

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      Customer ServiceTechStaff

      Reviewed March 6, 2026

      I have not had any issues with the company so far. The customer service representative was very nice. The system was initially down when I called. However when the system came back up they called me back immediately.

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      Regency Total Warranty Company Information

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      Company Name:
      Regency Total Warranty
      Country:
      United States
      Website:
      regencytotalwarranty.com

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