Regency Total Warranty Reviews
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About Regency Total Warranty
Regency Total Warranty offers two home warranty plans that cover the repairs and replacements of home systems and appliances. Plans start at $39.99 per month with a discounted rate if you pay upfront for one year. Claims can be filed online or by phone 24/7, with technicians typically dispatched within 48 hours of claim submission. Regency Total Warranty serves all 50 U.S. states.
- Available nationwide
- Two plan options
- Optional add-on coverage
- Some water heater coverage exclusions
Regency Total Warranty coverage and plans
The two plans the company offers are EssentialGuard and TotalGuard.
- EssentialGuard covers “essential” home systems
- TotalGuard plan provides “complete coverage” for both systems and appliances
| Item | EssentialGuard | TotalGuard |
|---|---|---|
| Air conditioning | ||
| Heating | ||
| Plumbing system | ||
| Electrical system | ||
| Water heater | ||
| Whirlpool bathtub | ||
| Refrigerator | ||
| Oven | ||
| Range | ||
| Stove | ||
| Cooktop | ||
| Dishwasher | ||
| Built-in microwave | ||
| Garbage disposal | ||
| Clothes washer | ||
| Clothes dryer | ||
| Ductwork | ||
| Garage door opener | ||
| Ceiling and exhaust fans |
Optional add-on coverage is available for:
- Pools and spas
- Well pumps
- Sump pumps
- Central vacuums
- Limited roof leaks
- Septic systems
- Second refrigerators
- Stand-alone freezers
- Geothermal systems
- Plumbing and light fixtures
- Irrigation systems
- Tankless water heaters
- Water softeners
- Septic tank pumping
Regency Total Warranty cost
| Item | EssentialGuard | TotalGuard |
|---|---|---|
| Monthly fee | $44.99 per month | $49.99 per month |
| Annual fee | $489.99 per year | $549.99 per year |
If you pay in full annually instead of monthly, you can expect to save approximately $50 for the year.
Regency Total Warranty coverage exclusions
Regency Total Warranty exclusions include:
- Sealed refrigerator systems
- Portable, combination or countertop microwaves
- Dishwasher racks and rollers
- Water heater leaks
- Water heater pumps
- Slab water leaks
- Plumbing stoppages caused by collapsed, damaged or broken sewer lines
- Solar heat transformers
- Window, wall and portable air conditioning units
- Garage door springs, brackets, tracks and rails
Regency Total Warranty claims coverage limits
The Regency Total Warranty coverage limit is up to $5,000 per 12-month period for each covered system and add-on covered system. The coverage limit for each covered appliance and optional add-on covered appliance is $2,000 per 12-month period.
Regency Total Warranty FAQ
Is Regency Total Warranty legit?
Yes, Regency Total Warranty offers legitimate home warranty plans. There are two plan options with optional add-on coverage for things like pools, spas, secondary appliances and septic tank plumbing.
How does Regency Total Warranty work?
Regency Total Warranty plans cover the repair or replacement of major home systems and appliances. Once you submit a claim, the company says it will dispatch a certified technician to your home within 48 hours. Once the technician determines if the issue needs repairing or replacing, Regency Total Warranty will coordinate the service.
Where is Regency Total Warranty available?
Regency Total Warranty is available in all U.S. states, including Alaska and Hawaii.
Does Regency Total Warranty require a home inspection?
No, Regency Total Warranty doesn’t require a home inspection, however, it does reserve the right to request home inspection reports.
How do I file a claim with Regency Total Warranty?
You can file a claim with Regency Total Warranty online or by phone. Claims can be filed 24/7.
Can I cancel a Regency Total Warranty plan at any time?
Yes, you can cancel your plan for a prorated refund.
Does Regency Total Warranty offer any discounts?
Yes, Regency Total Warranty offers discounts for seniors, veterans and customers with coverage for multiple properties.
Still have questions?
Regency Total Warranty Reviews
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- 4,907,997 reviews on ConsumerAffairs are verified.
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- 4,907,997 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed June 29, 2026
They did a fantastic job. Got a tech right away and fixed the issue after ordering a new part. Great service.
Reviewed June 4, 2026
She help to expedite my appointment and provided great customer service overall.
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Reviewed April 13, 2026
Alex did a great job asking about my needs and what I needed coverage for.
Reviewed April 12, 2026
Was very easy to file a claim. I just wish you had an app to also file claims through.
Reviewed March 30, 2026
Spoke with Maricel very professional. Seems she gave me all the info I needed to process this claim.
Reviewed June 29, 2026
If I could give a 0 I would. Worst company ever. Do not use. Have been waiting a MONTH for them to send someone to fix a Washer. Just keep sending to company that DON’T service my area thinking I will just forget it. I pay good money for a service that they are not doing. RUN the other way. Go to another company.
Reviewed June 24, 2026
This company is a scam. They give you a price how much it will be monthly and sign you up. What they don't tell you is you have to pay extra for them to actually repair anything. My refrigerator went out & they said that wasn't covered, my ice machine stopped working. They said that wasn't covered either. They don't tell you about the extra amount so they can continue getting their monthly payments. I should have never left American Home Shield!!!
Reviewed June 18, 2026
I had recently started a policy with Regency. The next day I noticed things I wanted to be covered were on their exclusion list. I called to cancel and the rep was not polite at all. When I asked if I would get the $249.99 I paid to lock in the rate for 10 years, he said it was not refundable. So paying $249.99 for one day of coverage tells me I made the right decision cancelling with them!
Reviewed June 17, 2026
If I could give a ZERO rating, I would. They have horrible Customer Service. I have been trying to cancel my policy (which is up for renewal -they required auto pay and I want to make sure they don't charge anymore). I have called every day for over a week and have either been told my phone calls were not documented (and the call clearly states all calls are recorded - NOT TRUE obviously) or that someone would call me back. The one time that someone called me back, he was more interested in why there was no notes in my file instead of cancelling. He said he needed to research that first. Again, a week later, still no call back. If I have to spend more money to put a STOP PAYMENT at my bank, I will be even more upset than I am now. Super shady, but of course they were very attentive when I first bought the policy. Super shady, but of course they were very attentive when I first bought the policy.
Reviewed June 16, 2026
Bought the warranty. 3mo later air quit. Called for service. Air tech came next day. Company he came from Comfort Central.. Air tech said he was to do an evaluate problem., take it back to his co. Last time I heard from Regency and Comfort tried for a week to contact both. No luck. Comfort Central doesn't exist. Stole 1350.00 from me.
Regency Total Warranty Company Information
- Company Name:
- Regency Total Warranty
- Country:
- United States
- Website:
- regencytotalwarranty.com
