Regency Total Warranty Reviews

I shopped around to find the best fit for a home warranty plan. The Regency Home Warranty understood when I explained I just started looking for a home warranty. I searched and found positive reviews on Regency Home Warranty services. With other agents at other home warranties I contacted, I was pressured to make a decision before hanging up, of which I felt put off by and ultimately firmly declined.

I have had Regency Total Warranty on two properties, and both have had unanticipated complications. Regency Total Warranty has done an excellent job of taking claims seriously and authorizing repairs promptly. I signed up for six years on our current property; the other was sold and transferred. It provides us peace of mind knowing that we have Regency Total Warranty, which has proven to be a fantastic purchase thus far. Friendly customer service can help make up for long wait times. I hope my home does not have any problems in the future, but having a warranty provider that backs up claims makes me feel a lot better. Hopefully, this level of service will continue moving ahead. The one thing I did not enjoy was that my icemaker broke and they refused to cover it. It is a feature of my refrigerator that I truly need, so that was frustrating. Otherwise, I have had no regrets about my purchase.

We have been with Regency Total Warranty for about two years. We have had to file multiple claims throughout that period, and I cannot say enough good things about this firm. When I submit a new claim online, they answer swiftly and follow up to ensure that we are satisfied with the service we receive. The personnel at Regency Total Warranty are absolutely fantastic and really concerned about your claim. They want to ensure that the business they have chosen to handle your claim meets all of our standards. We had one claim in which the business they selected did not work out.

I had a wonderful experience with the sales representative when I was looking for a reputable home warranty provider. Mike inquired what I needed so he could see if he could work with me after listening to me and told him it was not right for me. He answered my inquiries patiently and was really helpful in providing the information I needed. I told him that I was done shopping. The customer service was kind and reassuring when I canceled my first claim after filing it. I was told that everything will be taken care of. The service was still excellent when I had to phone back to make a claim. They also dispatched a competent and enlightening contractor. It was convenient for us that he arrived much sooner than he had promised. Since I was not home when he came by, the problem was resolved on his first visit, and he even followed up to let me know it was finished. From the beginning to the end, Regency Total Warranty has impressed us!

I wanted to have something for the house on some aspect. I was looking at something on the internet, entered some information, and this guy from Regency called me. In the beginning, the guy wanted three years’ worth of premiums. He gave me that large figure, 1,000 and something. As the years go on it, you get a reduction for seniors. I told him I only wanted one year to see how the warranty would work and if it was gonna cover anything. I have a sheet that Regency sent me with what it covers, and the guy charged me 400 and something dollars. I called today for a window that is not acting right, and someone answered right away. I asked if they covered that, but the young man told me no. That was disappointing.

We are looking forward to having your company for insurance. Your customer service is great. The price is great and the military discount helps us as seniors also. Looking forward to doing business with you.

Billy was informative and answered my many questions. I have been looking for a home warranty company and he helped me to decide on Regency Home Warranty. Many of my appliances have had to be replaced and I appreciate the savings that a home warranty would save me in the future. Thank you.

Alex the customer rep called me and explained about the Regency Total Warranty coverage plan in detail during my search for the home warranty. At the end I realize I was searching for the program just what I am looking for. I signed up with them and I hope whenever I have to use them, they will provide the best services.

Our experience with Regency Total Warranty has been wonderful, especially the claim process and replacement with new products is amazing and the contractors they have in our area were professional and their technical staff is very competent. They are always pleasant and thorough and I feel good communicating with their representatives.

I worked out of town and was worried if something happened at the house if I was gone, my wife could call and get something repaired without me being here and not costing like thousands of dollars for something simple. I started calling around and found Regency Total Warranty had the best deal and the best kind of coverage so I chose them. I got the Essential Guard that covers the basic things. I've used Regency twice and had absolutely no complaints whatsoever. They're very clear when I talk to them. I've recommended them.