Regency Total Warranty Reviews

I have had Regency Total Warranty on two properties, and both have had unanticipated complications. Regency Total Warranty has done an excellent job of taking claims seriously and authorizing repairs promptly. I signed up for six years on our current property; the other was sold and transferred. It provides us peace of mind knowing that we have Regency Total Warranty, which has proven to be a fantastic purchase thus far. Friendly customer service can help make up for long wait times. I hope my home does not have any problems in the future, but having a warranty provider that backs up claims makes me feel a lot better. Hopefully, this level of service will continue moving ahead. The one thing I did not enjoy was that my icemaker broke and they refused to cover it. It is a feature of my refrigerator that I truly need, so that was frustrating. Otherwise, I have had no regrets about my purchase.

My double ovens did not turn on, so I phoned Regency Total Warranty, who sent an electrician and returned my call the same day. He came out on Sunday to mend. The electrician stated that my control panel was defective. After leaving, he called to say the stove had been discontinued and that I would receive a call from Regency Total Warranty, which I did. They indicated that because it was discontinued, they would compensate me for the part and labor to replace the oven. When I called Whirlpool, they still had the item in stock, so Regency Total Warranty agreed to purchase it and have it shipped to the electrician so that he could repair my oven. I was really delighted that Regency Total Warranty provided excellent links to acquire the replacement and ensure my ovens were operational in time for Christmas. I really recommend Regency Total Warranty.

We have been with Regency Total Warranty for about two years. We have had to file multiple claims throughout that period, and I cannot say enough good things about this firm. When I submit a new claim online, they answer swiftly and follow up to ensure that we are satisfied with the service we receive. The personnel at Regency Total Warranty are absolutely fantastic and really concerned about your claim. They want to ensure that the business they have chosen to handle your claim meets all of our standards. We had one claim in which the business they selected did not work out.

I had a wonderful experience with the sales representative when I was looking for a reputable home warranty provider. Mike inquired what I needed so he could see if he could work with me after listening to me and told him it was not right for me. He answered my inquiries patiently and was really helpful in providing the information I needed. I told him that I was done shopping. The customer service was kind and reassuring when I canceled my first claim after filing it. I was told that everything will be taken care of. The service was still excellent when I had to phone back to make a claim. They also dispatched a competent and enlightening contractor. It was convenient for us that he arrived much sooner than he had promised. Since I was not home when he came by, the problem was resolved on his first visit, and he even followed up to let me know it was finished. From the beginning to the end, Regency Total Warranty has impressed us!

I wanted to have something for the house on some aspect. I was looking at something on the internet, entered some information, and this guy from Regency called me. In the beginning, the guy wanted three years’ worth of premiums. He gave me that large figure, 1,000 and something. As the years go on it, you get a reduction for seniors. I told him I only wanted one year to see how the warranty would work and if it was gonna cover anything. I have a sheet that Regency sent me with what it covers, and the guy charged me 400 and something dollars. I called today for a window that is not acting right, and someone answered right away. I asked if they covered that, but the young man told me no. That was disappointing.

On Thursday night, I filed a claim for a leaking trash disposal, and the plumber called me the next morning. The plumber said the unit needed to be replaced when he arrived at the property that morning. After the claim was accepted, I had a new garbage disposal installed that afternoon. The procedure was quick and easy, and I only needed to pay the service price as stated.

The Regency Total Warranty customer service was prompt and the technician they appointed had a flexible service time. After several attempts at repair, the serviceman concluded that my garbage disposal needed to be replaced. He finished the replacement and troubleshooting in less than an hour. For contractors, Regency Total Warranty is an excellent choice.

The technician arrived on time, fixed the refrigerator's water filter attachment problem, and was friendly. Additionally, he determined the issue with the microwave and placed the necessary orders. He adopted a kind but businesslike demeanor. My only recommendation is that Abbots, the parts place, and I communicate more. After we played telephone tag, I asked my inquiry, and I got a kind and competent answer.

Excellent customer service was offered by Regency Total Warranty, which quickly resolved problems with damaged or malfunctioning products. The repairman will call you back as soon as possible to set up a time to come out and service the product, and appointments are set up rather promptly. The guy is polite and helpful when he gets at your house. Additionally, they will describe the specific issue with the item or recommend that a replacement be needed.

The upstairs toilet was leaking when I arrived home. When I called Regency Total Warranty, I got a prompt response and was given an appointment time. Now that the repair was completed today, everything appears to be in order. I was really pleased with how quickly this was finished and how all of my contacts conducted themselves in a professional and efficient manner. I am grateful that you were able to partially control a disaster.