First Premier Home Warranty Reviews

Just wanted to give a thumbs up to my sales rep. Michael **. He explained in detail and answered all my questions about my home warranty. I was shopping around and told him that, yet he did not pressure me at all I felt very comfortable with his knowledge. I spoke with other warranty companies after First Premier. I felt pressured to hurry and sign up. Was even interrupted while asking a question to sign up. I was not ok with that. I liked the customer service I received along with the caring attitude. I just got the warranty of course, haven’t used it yet. But I feel very confident that I made the right choice.

I was deciding between three home warranty providers. I'd ultimately decided to go with First Premier and purchased one year of service at what seemed to be a great value compared to the other choices. What is even better is that a First Premiere representative call me and offered even better service, at a lower price, and offer the chance to lock that low rate in for six years! Of course, I glad accepted, and he was able to void out the earlier payment I made and signed me up for the six year rate lock. I'm glad I considered First Premier and I look forward to having their coverage.

I am a brand new customer. Had not heard of First Premier before but the representative, Steven **, was courteous, knowledgeable, and friendly. He was willing to go the extra mile to ensure I had a great experience. I'm praying I don't need anything major but it's a peace of mind knowing you are covered. The only thing I wasn't too pleased about is the 30-day wait but I love that they have a full refund in that 30 days if you want to cancel for whatever reason. I like that the company appreciates their vets and they have a friends and family program as well as a second property discount. They also price match. Love it!!!

After searching and even going with another provider, I was impressed with Rep Jason **'s knowledge and response to every question that I had. He answered questions based on his personal experience with other providers as well as his knowledge about the better services First Premier has to offer. I verified all his correct answers. Even the answers that other home warranty providers didn't share with me, the fine print, would have resulted in bad services for me since I'm a single parent on a budget. Thanks, Jason for looking out for your customers and providing the best most important details about I should commit to First Premier over other home warranties.

Our initial experience with dealing with First Premier has been first rate. We talked with Don for the initial contact. He was very friendly and professional. Once he understood our situation, he transferred us on to Jason who explained all of the coverage and discounts available for us senior citizens. (Guess it's almost worth getting older! Lol) Anyway, this is an outstanding service contract and a real no brainer. We are looking forward to not having to worry about all of our appliances, Heating and air conditioning, household mechanics, etc. Repairs are something you hope you never need, but it's nice to know that First Premier has your back with dozens of service providers in our area. Thank you FP. We look forward to many years of peace of mind.

I had amazing customer service! He answered all my questions and was very patient with me. After all my reviews and asking questions with different companies this one by far beat everyone out of the park. I am looking forward to working with them. I hope you all trust your warranty needs with First Premier!

Steven has helped me with several home warranty purchases. The instances where they have been needed have been great for the homeowner. Steven gets a 10 on his service and kindness. You have a great employee. I have been recommending First Premier to our agents in my office as well as other Realtors and offices in my area. Keep up the good work Steven and First Premier. I know your business will continue to grow as you please all the homeowners you service.

Joe was able to answer all of my questions and he was able to discount our rate. Hopefully we’ll never need to use the program, but based on Joe’s attentiveness, I’m confident we will be taken care of. His ability to understand the needs of his clients, especially his senior clients, is most impressive.

Very good presentation and informative. They had everything I was looking for at an excellent price and greet reviews. The representative was not pushy and answered all my questions and concerns to my satisfaction. I look forward to maintaining a relationship with this company for years to come. I definitely recommend this home warranty over all the others I considered.

My questions were answered clearly and I was given a great price. Documents were received immediately via email. The BBB rated the company very well and I was informed I could cancel within 30 days. I also like that I can transfer the policy to a new home if I move or transfer it to new owners if I sell.