First Premier Home Warranty Reviews

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Edited by: Ben Strauss

About First Premier Home Warranty

First Premier Home Warranty offers home warranty plans across the nation. You can choose between two First Premier Home Warranty plans, and the company also lets you add extra coverage for items like a swimming pool, septic system or second refrigerator. First Premier has been in business for over 30 years.

Pros
  • Lots of add-on coverages
  • Sends technician in 24 to 48 hours
  • Lets you transfer contract to a new home
Cons
  • No sample contract online

Featured Reviews

Fort Gratiot, MI
Verified purchase
“I was called immediately after submitting my info for an online quote. Steven was informative, helpful and excited to explain the company's offers. He also offered a special pric...

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Gresham, OR
Verified purchase
“John ** did an excellent job of answering my questions and giving me a great rate. Had the six-year deal been on an annual renewal basis I would have taken it, but being at my ag...

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First Premier Home Warranty coverage and plans

First Premier Home Warranty offers two plans: Premier and Platinum, each with a variety of coverage options to suit different needs.

You can also choose from the home warranty company’s list of optional coverages: 

  • Additional air conditioning system
  • Additional garage door opener
  • Additional heating system
  • Additional oven/range/stove
  • Additional spa
  • Additional water heater
  • Central vacuum
  • Clothes dryer
  • Clothes washer
  • Free-standing ice maker
  • Limited roof leak
  • Pool/spa
  • Refrigerator ice maker
  • Second refrigerator
  • Septic pumping
  • Septic system
  • Sprinkler system
  • Stand-alone freezer
  • Sump pump
  • Water softener
  • Well pump

» MORE: Best home warranty companies

First Premier Home Warranty cost

For a single-family home under 5,000 square feet in Houston, the company gave us a quote of $39.99 monthly or $419 annually for Premier plan coverage, and it quoted $47.99 per month or $499.99 annually for Platinum plan coverage. These prices are accurate as of publishing. Plans include a $75 deductible per claim. First Premier Home Warranty has monthly and annual plans.

Additional coverages cost anywhere from about $2 to $12.50 per month, or $25 to $150 per year.

Discounts

First Premier Home Warranty offers discounts for paying annually instead of monthly. When getting a quote, ask about current promotions.

» LEARN MORE: How much does a home warranty cost?

First Premier Home Warranty claims process and coverage limits

If you ever need to submit a claim with First Premier, you can do it online or by phone 24/7. After you submit your claim, the company aims to schedule a technician visit to your home in 24 to 48 hours. The contractor’s work is guaranteed for 90 days. If the repair fails, the company will replace the system or appliance rather than attempting the repair again.

First Premier Home Warranty coverage exclusions

Only the systems and appliances specified in your plan are covered by First Premier Home Warranty. It’s important to read over the fine print in your contract for specific parts excluded from coverage, coverage payout limits and other details concerning your plan.

First Premier Home Warranty FAQ

Is First Premier Home Warranty legit?

Yes, First Premier Home Warranty is a legit home warranty company. First Premier Home Warranty offers two wide-ranging plans and a long list of add-on coverages that make it easy to customize a policy. It also has a relatively low service call fee and a 90-day repair guarantee.

Once you’re covered, you can submit a claim anytime, and the company says it will try to get a technician to your home within 48 hours — or you can choose your own licensed and insured technician. First Premier doesn’t provide a sample contract or list plan exclusions and limitations online, so it’s essential to read over the fine print thoroughly before signing up.

What is First Premier Home Warranty?

First Premier Home Warranty offers home warranty plans that protect your home and appliances. The company offers two plan options as well as several optional coverage choices.

» MORE: Is a home warranty worth it?

How does First Premier Home Warranty work?

First, you must choose the plan and add-on options that work for you. Then, you’ll sign up by calling the company or filling out an online form. After paying your annual or monthly fee, you can begin submitting claims for service as needed on all of your home’s covered items and systems.

Where are First Premier Home Warranty warranties available?

First Premier Home Warranty’s policies are available throughout the U.S.

Does First Premier Home Warranty require a home inspection?

No, you don’t have to get a home inspection before signing up for a First Premier Home Warranty policy.

Can I pick my own service technician with First Premier Home Warranty?

Yes, you can choose your own technician, as long as that person is licensed, insured and bonded. Otherwise, the company will assign and send out its own approved contractor.

How long is First Premier Home Warranty’s workmanship guarantee?

The home warranty company’s workmanship guarantee is 90 days.

Does First Premier Home Warranty have an age limit on systems or appliances?

No. First Premier Home Warranty covers systems and appliances of any age.

How long has First Premier Home Warranty been around?

First Premier Home Warranty was established in 1989.

First Premier Home Warranty Reviews

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    How do I know I can trust these reviews about First Premier Home Warranty?
    • 4,675,583 reviews on ConsumerAffairs are verified.
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    Page 1 Reviews 0 - 5
    Verified purchase
    Claims HandlingCoverageTech

    Reviewed Jan. 10, 2025

    As a first-time homeowner, I wanted to make sure I had a safety net for unexpected repairs, and First Premier Home Warranty has been the perfect choice. Over the past year, they’ve helped me with two major issues: a leaky plumbing system and a broken refrigerator. Both times, their claims process was quick and easy, and the technicians they sent were highly skilled. If you’re looking for reliable home insurance coverage, First Premier Home Warranty is the way to go.

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      Verified purchase
      Customer ServiceClaims HandlingCoverageTechPunctuality & Speed

      Reviewed Jan. 8, 2025

      I’ve been a customer of First Premier Home Warranty for over three years, and they’ve never let me down. From appliance repairs to plumbing issues, they’ve consistently provided quick and reliable service. Most recently, my water heater stopped working, leaving me without hot water. I filed a claim online, and their team promptly scheduled a technician to come out. The technician was friendly, and efficient, and resolved the issue within a couple of hours. I appreciate how transparent they are about their coverage, and their customer service representatives are always helpful and kind. Their plans are reasonably priced and offer comprehensive coverage, making them a must-have for any homeowner.

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      Verified purchase
      Customer Service

      Reviewed June 28, 2024

      Julian ** was an exceptional salesperson who had patience and excelled in finding the best plan for me and added services. We purchased a 5-year plan with the service call reduced in half compared to my current warranty home service, which will expire soon. We are happy with the purchase and will revisit it for a follow-up in the next 6 months to provide another review. The one we have with Dwellings that will expire this coming July charges $80 per service call and the annual Home Warranty is $900 per year.

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      Customer ServiceCoverageSales & Marketing

      Reviewed June 22, 2024

      I had HSA WHICH is owned by American Home Shield for 15 years with 12 properties. They became worse and worse and worse not answering and don’t care and a scam. I would love to explain in detail. I switched after 15 years to First Premier and was hesitant thinking all the same. I was wrong, it’s been only 3 months and they are the best! Answer the phone in the USA and polite and yes they DO COVER. It is a pleasure so far. We will see in the future but for now night and day difference. American Home Shield is the largest but one of the worst, thanks First Premier, so far so good.

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      Verified purchase

      Reviewed June 19, 2024

      Mr Steve ** was helpful and very clear. He was also friendly when it came to providing me with plans that fit my needs for my house. I want to say thank you. When it came to personal experiences with the company and how it was resolved he spoke a great deal of first premier warrant. I also like how if there is a problem First Premier will send some one out the same day to diagnose the problem.

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      Verified purchase
      Customer ServicePriceOnline & App

      Reviewed June 4, 2025

      It was easy to sign up but I have not yet had occasion to request a service call. I like the higher maximum paid, especially compared to the competitors as well as the lower charge for the initial service AND the lower annual cost.

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      Verified purchase
      Customer ServiceTech

      Reviewed May 30, 2025

      First Premier Home Warranty does not deliver on their promises while they continue to take customers' money. I filed a claim for plumbing issues. I had to pay the first technician the $75 call fee he was recommended by First Premier but not contracted to work for them. They referred another tech who came, collected another $75 fee and cannot come out to fix anything because First Premier denies receiving quotes from him the three times he sent it. I have cancelled my policy and will referring this case to the Texas Department of Insurance.

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      Customer ServiceCoverage

      Reviewed May 28, 2025

      If I could pick Zero stars I would. I have been through several companies over the years for extended warranty on our home. This is The WORST by far the customer service is Horrible you call and get out on endless hold just to have the call drop and to start over. And when you do need to use their services you told they need 36 months of maintenance records for them to cover anything. Do not waste your money or time on this Horrible company.

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      Customer ServiceClaims HandlingSales & MarketingPricePunctuality & Speed

      Reviewed May 27, 2025

      Do NOT purchase this home warranty! They will give you a repair contact, but you will probably have to reach out first. First Premier requires that company comes onsite to give an estimate, then they have to email the estimate to First Premier, then after a few days you will get a response, if you are lucky. More than likely they will find a way to deny your claim or give you only a fraction of the repair cost. Then you have to schedule for the company to come back out to do the work. By this time several weeks have passed. They are a scam of a company.

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      Customer ServiceSales & Marketing

      Reviewed May 20, 2025

      I have no idea how good this warranty company is... but I DO NOT NEED IT and I receive a half dozen emails a day from someone supposedly or surreptitiously representing the company. I have tried everything to stop this email spam. My wife and I would NEVER use this company.

      Sick and Tired in Florida

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      First Premier Home Warranty Company Information

      Company Name:
      First Premier Home Warranty
      Website:
      firstpremierhomewarranty.com