First Premier Home Warranty

Our initial experience with dealing with First Premier has been first rate. We talked with Don for the initial contact. He was very friendly and professional. Once he understood our situation, he transferred us on to Jason who explained all of the coverage and discounts available for us senior citizens. (Guess it's almost worth getting older! Lol) Anyway, this is an outstanding service contract and a real no brainer. We are looking forward to not having to worry about all of our appliances, Heating and air conditioning, household mechanics, etc. Repairs are something you hope you never need, but it's nice to know that First Premier has your back with dozens of service providers in our area. Thank you FP. We look forward to many years of peace of mind.

I was called immediately after submitting my info for an online quote. Steven was informative, helpful, and excited to explain the company's offers. He also offered a special price which lowered my annual cost & service call. I asked for a few days to think it over and appreciated the extra time since we had just been scammed by a different service provider. He called back, set me up in a few minutes. Hoping we have the same experience if we need to use our warranty.

I was comparison shopping for Home Warranty plans. I contacted several companies. After speaking with several Sales personnel at First Premier I spoke with Mr. Jack **. Mr. Jack ** provided EXCELLENT, courteous and professional Customer Service. Mr. ** was attentive to address my questions with responses of which were clear and acceptable. Example “toilet” is included in "Plumbing." Mr. Jack ** is the reason I took advantage of a Cyber 6 years offer with $45 Service Fee as well as Ice Maker and Roof inclusions in contract. Mr. ** is an asset to First Premier. Mr. **' professionalism along with his knowledge of company's detailed marketing information should be emulated. Ms **

I just switched from another company to First Premier due to same coverage at greater value. Also Customer Service Rep was extremely knowledgeable, professional, polite and prompt! They worked with me to assess my needs to get me the best plan for my budget while making certain my needs were met!

After years of being let down by another popular home warranty company, I spoke to David at Premier Home Warranty and he was so helpful at answering my questions and addressing my concerns about rates and coverage. This company strives to provide exceptional service at an affordable rate, and my only regret is that I didn’t make the switch sooner.

Very great experience. Very helpful. The overall best experience I have had with this service. The Steven ** was very thorough with explaining the process and what all it covers. Just wonderful in every way. Thank you very much.

He was very patient, answered all of my questions, he was professional & explained everything well, he treated me with respect & noted I am a senior citizen without me having to tell him. Thank you for calling me & making the transition easy.

A simple explanation of the plan and no fussing! My neighbors recommended this home warranty and via a phone call Joe made the process easy. I feel this warranty is about having that peace of mind as a homeowner and hopefully stress-free when I need the help.

Steve was courteous and professional. He got back to me quickly with answers to my questions. Appreciated being serviced in this manner. Too many other companies sales people do not act in this manner. I hope the service contractors operate likewise.

I placed a gas stove starter claim on 4/28. A contractor was assigned to my claim, and I contacted them 4/28. They advised me that they do not do business with First Premier, as they've not had good experiences. I called First Premier same day, and they reassigned a new contractor 5/4. I contacted the new contractor 5/4, they came out 5/4 and I paid them my $75 service fee for their diagnosis.