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- Starts at $39.99
- Monthly premium cost
- 44 states
- Availability
- Starts at $60
- Service fee
About First Premier Home Warranty
First Premier Home Warranty offers home warranty plans across the nation. You can choose between two plans, and the company also lets you add extra coverage for items like a swimming pool, septic system or second refrigerator. First Premier has been in business for over 30 years.
Pros & Cons
Pros
- Lots of add-on coverages
- Sends technician in 24 to 48 hours
- Lets you transfer contract to a new home
Cons
- No sample contract online
Bottom Line
First Premier Home Warranty offers two plans and plenty of add-on coverages. You can get covered quickly, and when a covered item breaks down, submit a claim 24/7 online or by phone. First Premier plans are available throughout the U.S.
Top First Premier Home Warranty Reviews
“I was called immediately after submitting my info for an online quote. Steven was informative, helpful and excited to explain the company's offers. He also offered a special pric...
Read full review“John ** did an excellent job of answering my questions and giving me a great rate. Had the six-year deal been on an annual renewal basis I would have taken it, but being at my ag...
Read full reviewFirst Premier Home Warranty coverage
First Premier Home Warranty offers two plans: Premier and Platinum.
The Premier Plan covers:
- Built-in microwave
- Ceiling and exhaust fans
- Cooktop
- Dishwasher
- Ductwork
- Electrical system
- Garage door opener
- Garbage disposal
- Oven/range/stove
- Plumbing system (including stoppages)
- Sump pump
- Trash compactor
- Water heater
- Whirlpool bathtub
The Platinum Plan covers everything in the Premier plan, plus:
- Clothes washer and dryer
- Refrigerator
- Two air conditioning units
- Two heating system units
You can also choose from the company’s list of optional coverages:
- Additional air conditioning system
- Additional garage door opener
- Additional heating system
- Additional oven/range/stove
- Additional water heater
- Central vacuum
- Clothes dryer
- Clothes washer
- Free-standing ice maker
- Limited roof leak
- Pool/spa
- Refrigerator ice maker
- Second refrigerator
- Septic pumping
- Septic system
- Sprinkler system
- Stand-alone freezer
- Sump pump
- Water softener
- Well pump
First Premier Home Warranty cost
First Premier Home Warranty has monthly and annual plans. For a single-family home under 5,000 square feet in Houston, the company gave us a quote of $39.99 monthly or $419 annually for Premier coverage, and it quoted $47.99 per month or $499.99 annually for Platinum coverage. These prices are accurate as of publishing. Plans include a $75 deductible per claim.
Additional coverages cost anywhere from about $2 to $12.50 per month, or $25 to $150 per year.
Discounts
First Premier Home Warranty offers discounts for paying annually instead of monthly. When getting a quote, ask about current promotions.
First Premier Home Warranty exclusions
Only the systems and appliances specified in your plan are covered by First Premier Home Warranty. It’s important to read over the fine print in your contract for specific parts excluded from coverage, coverage payout limits and other details concerning your plan.
First Premier Home Warranty claims
If you ever need to submit a claim with First Premier, you can do it online or by phone 24/7. After you submit your claim, the company aims to schedule a technician visit to your home in 24 to 48 hours. The contractor’s work is guaranteed for 90 days. If the repair fails, the company will replace the system or appliance rather than attempting the repair again.
First Premier Home Warranty FAQ
Does First Premier Home Warranty require a home inspection?
No, you don’t have to get a home inspection before signing up for a First Premier Home Warranty policy.
Can I pick my own service technician with First Premier Home Warranty?
Yes, you can choose your own technician, as long as that person is licensed, insured and bonded. Otherwise, the company will assign and send out its own approved contractor.
How long is First Premier Home Warranty’s workmanship guarantee?
The company’s workmanship guarantee is 90 days.
Does First Premier Home Warranty have an age limit on systems or appliances?
First Premier Home Warranty covers systems and appliances of any age.
Where are First Premier Home Warranty warranties available?
First Premier Home Warranty’s policies are available throughout the U.S.
Is First Premier Home Warranty worth it?
First Premier Home Warranty offers two wide-ranging plans and a long list of add-on coverages that make it easy to customize a policy. It also has a relatively low service call fee and a 90-day repair guarantee.
Once you’re covered, you can submit a claim anytime, and the company says it will try to get a technician to your home within 48 hours — or you can choose your own licensed and insured technician. First Premier doesn’t provide a sample contract or list plan exclusions and limitations online, so it’s essential to read over the fine print thoroughly before signing up.
First Premier Home Warranty Reviews
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Our initial experience with dealing with First Premier has been first rate. We talked with Don for the initial contact. He was very friendly and professional. Once he understood our situation, he transferred us on to Jason who explained all of the coverage and discounts available for us senior citizens. (Guess it's almost worth getting older! Lol) Anyway, this is an outstanding service contract and a real no brainer. We are looking forward to not having to worry about all of our appliances, Heating and air conditioning, household mechanics, etc. Repairs are something you hope you never need, but it's nice to know that First Premier has your back with dozens of service providers in our area. Thank you FP. We look forward to many years of peace of mind.
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I was called immediately after submitting my info for an online quote. Steven was informative, helpful, and excited to explain the company's offers. He also offered a special price which lowered my annual cost & service call. I asked for a few days to think it over and appreciated the extra time since we had just been scammed by a different service provider. He called back, set me up in a few minutes. Hoping we have the same experience if we need to use our warranty.
I was comparison shopping for Home Warranty plans. I contacted several companies. After speaking with several Sales personnel at First Premier I spoke with Mr. Jack **. Mr. Jack ** provided EXCELLENT, courteous and professional Customer Service. Mr. ** was attentive to address my questions with responses of which were clear and acceptable. Example “toilet” is included in "Plumbing." Mr. Jack ** is the reason I took advantage of a Cyber 6 years offer with $45 Service Fee as well as Ice Maker and Roof inclusions in contract. Mr. ** is an asset to First Premier. Mr. **' professionalism along with his knowledge of company's detailed marketing information should be emulated. Ms **
I just switched from another company to First Premier due to same coverage at greater value. Also Customer Service Rep was extremely knowledgeable, professional, polite and prompt! They worked with me to assess my needs to get me the best plan for my budget while making certain my needs were met!
Andrea, Thank you for taking the time to share your feedback. We look forward to continuing to provide you with outstanding service. You are welcome to contact us at any time.
After years of being let down by another popular home warranty company, I spoke to David at Premier Home Warranty and he was so helpful at answering my questions and addressing my concerns about rates and coverage. This company strives to provide exceptional service at an affordable rate, and my only regret is that I didn’t make the switch sooner.
Joshua, Thank you for taking the time to share your feedback. We look forward to continuing to provide you with outstanding service. You are welcome to contact us at any time.
Very great experience. Very helpful. The overall best experience I have had with this service. The Steven ** was very thorough with explaining the process and what all it covers. Just wonderful in every way. Thank you very much.
He was very patient, answered all of my questions, he was professional & explained everything well, he treated me with respect & noted I am a senior citizen without me having to tell him. Thank you for calling me & making the transition easy.
A simple explanation of the plan and no fussing! My neighbors recommended this home warranty and via a phone call Joe made the process easy. I feel this warranty is about having that peace of mind as a homeowner and hopefully stress-free when I need the help.
Steve was courteous and professional. He got back to me quickly with answers to my questions. Appreciated being serviced in this manner. Too many other companies sales people do not act in this manner. I hope the service contractors operate likewise.
I placed a gas stove starter claim on 4/28. A contractor was assigned to my claim, and I contacted them 4/28. They advised me that they do not do business with First Premier, as they've not had good experiences. I called First Premier same day, and they reassigned a new contractor 5/4. I contacted the new contractor 5/4, they came out 5/4 and I paid them my $75 service fee for their diagnosis.
They sent over their estimate to First Premier and didn't hear anything back for 3 days. I contacted first premier 5/7 and they advised that I would only get a cash in lieu offer because THEIR assigned contractor's estimate was "more than authorized". It was "authorized" for $67 less than what the contractor could do it for. I'm not sure why I'm being held responsible for THEIR contractor's prices. I signed the cash in lieu offer on May 10, the day I received it, and sent an email following up 5/18 about when we would be getting the funds. First Premier claims email rep said 14-30 days.
I asked if we could cancel the policy while we wait, since this whole thing is completely unsatisfactory and I've switched to another company. They advised we must keep our policy active while waiting for reimbursement. I then asked if we could backdate our cancelation, since we no longer want this policy and have coverage elsewhere and it doesn't make any sense that we have to pay them again 6/1 just because we are waiting on a reimbursement THAT HAS ALREADY BEEN SIGNED while the policy is active. This company has been nothing less than horrible, and I can't NOT recommend them enough. I hope they see this and offer to make things right.
First Premier Home Warranty Company Information
- Company Name:
- First Premier Home Warranty
- Website:
- firstpremierhomewarranty.com