First Premier Home Warranty

First Premier Home Warranty Reviews

First Premier Home Warranty Reviews
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Starts at $39.99
Monthly premium cost
44 states
Availability
Starts at $60
Service fee
Overall Rating
4.4 out of 5
See all 319 reviews

About First Premier Home Warranty

First Premier Home Warranty offers home warranty plans across the nation. You can choose between two plans, and the company also lets you add extra coverage for items like a swimming pool, septic system or second refrigerator. First Premier has been in business for over 30 years.

Pros & Cons

Pros

  • Lots of add-on coverages
  • Sends technician in 24 to 48 hours
  • Lets you transfer contract to a new home

Cons

  • No sample contract online

Bottom Line

First Premier Home Warranty offers two plans and plenty of add-on coverages. You can get covered quickly, and when a covered item breaks down, submit a claim 24/7 online or by phone. First Premier plans are available throughout the U.S.

Featured Reviews

Verified
Fort Gratiot, MI

“I was called immediately after submitting my info for an online quote. Steven was informative, helpful and excited to explain the company's offers. He also offered a special pric...

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Verified
Gresham, OR

“John ** did an excellent job of answering my questions and giving me a great rate. Had the six-year deal been on an annual renewal basis I would have taken it, but being at my ag...

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First Premier Home Warranty coverage and plans

First Premier Home Warranty offers two plans: Premier and Platinum.

Covered systems/itemsPremier PlanPlatinum Plan
Plumbing system
Plumbing stoppage
Water
Whirlpool bathtub
Electrical system
Oven/range/stove
Cooktop
Sump pump
Built-in microwave
Dishwasher
Garbage disposal
Trash compactor
Ductwork
Garage door opener
Ceiling and exhaust fans
A/C system (two units)
Heating system (two units)
Clothes washer
Refrigerator
Clothes dryer

You can also choose from the company’s list of optional coverages: 

  • Additional air conditioning system
  • Additional garage door opener
  • Additional heating system
  • Additional oven/range/stove
  • Additional spa
  • Additional water heater
  • Central vacuum
  • Clothes dryer
  • Clothes washer
  • Free-standing ice maker
  • Limited roof leak
  • Pool/spa
  • Refrigerator ice maker
  • Second refrigerator
  • Septic pumping
  • Septic system
  • Sprinkler system
  • Stand-alone freezer
  • Sump pump
  • Water softener
  • Well pump

First Premier Home Warranty cost

First Premier Home Warranty has monthly and annual plans. For a single-family home under 5,000 square feet in Houston, the company gave us a quote of $39.99 monthly or $419 annually for Premier coverage, and it quoted $47.99 per month or $499.99 annually for Platinum coverage. These prices are accurate as of publishing. Plans include a $75 deductible per claim.

Additional coverages cost anywhere from about $2 to $12.50 per month, or $25 to $150 per year.

Discounts

First Premier Home Warranty offers discounts for paying annually instead of monthly. When getting a quote, ask about current promotions.

First Premier Home Warranty coverage exclusions

Only the systems and appliances specified in your plan are covered by First Premier Home Warranty. It’s important to read over the fine print in your contract for specific parts excluded from coverage, coverage payout limits and other details concerning your plan.

First Premier Home Warranty claims and coverage limits

If you ever need to submit a claim with First Premier, you can do it online or by phone 24/7. After you submit your claim, the company aims to schedule a technician visit to your home in 24 to 48 hours. The contractor’s work is guaranteed for 90 days. If the repair fails, the company will replace the system or appliance rather than attempting the repair again.

First Premier Home Warranty FAQ

Is First Premier Home Warranty legit?

First Premier Home Warranty offers two wide-ranging plans and a long list of add-on coverages that make it easy to customize a policy. It also has a relatively low service call fee and a 90-day repair guarantee.

Once you’re covered, you can submit a claim anytime, and the company says it will try to get a technician to your home within 48 hours — or you can choose your own licensed and insured technician. First Premier doesn’t provide a sample contract or list plan exclusions and limitations online, so it’s essential to read over the fine print thoroughly before signing up.

What is First Premier Home Warranty?

First Premier Home Warranty offers home warranty plans that protect your home and appliances. The company offers two plan options as well as several optional coverage choices.

How does First Premier Home Warranty work?

First, you must choose the plan and add-on options that work for you. Then, you’ll sign up by calling the company or filling out an online form. After paying your annual or monthly fee, you can begin submitting claims for service as needed on all of your home’s covered items and systems.

Does First Premier Home Warranty require a home inspection?

No, you don’t have to get a home inspection before signing up for a First Premier Home Warranty policy.

Can I pick my own service technician with First Premier Home Warranty?

Yes, you can choose your own technician, as long as that person is licensed, insured and bonded. Otherwise, the company will assign and send out its own approved contractor.

How long is First Premier Home Warranty’s workmanship guarantee?

The company’s workmanship guarantee is 90 days.

Does First Premier Home Warranty have an age limit on systems or appliances?

First Premier Home Warranty covers systems and appliances of any age.

Where are First Premier Home Warranty warranties available?

First Premier Home Warranty’s policies are available throughout the U.S.

First Premier Home Warranty Reviews

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Page 1 Reviews 0 - 5
Verified purchase
Customer Service

Reviewed Dec. 4, 2023

Just wanted to give a thumbs up to my sales rep. Michael **. He explained in detail and answered all my questions about my home warranty. I was shopping around and told him that, yet he did not pressure me at all I felt very comfortable with his knowledge. I spoke with other warranty companies after First Premier. I felt pressured to hurry and sign up. Was even interrupted while asking a question to sign up. I was not ok with that. I liked the customer service I received along with the caring attitude. I just got the warranty of course, haven’t used it yet. But I feel very confident that I made the right choice.

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    Verified purchase

    Reviewed July 23, 2023

    I was deciding between three home warranty providers. I'd ultimately decided to go with First Premier and purchased one year of service at what seemed to be a great value compared to the other choices. What is even better is that a First Premiere representative call me and offered even better service, at a lower price, and offer the chance to lock that low rate in for six years! Of course, I glad accepted, and he was able to void out the earlier payment I made and signed me up for the six year rate lock. I'm glad I considered First Premier and I look forward to having their coverage.

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    Verified purchase

    Reviewed July 19, 2023

    I am a brand new customer. Had not heard of First Premier before but the representative, Steven **, was courteous, knowledgeable, and friendly. He was willing to go the extra mile to ensure I had a great experience. I'm praying I don't need anything major but it's a peace of mind knowing you are covered. The only thing I wasn't too pleased about is the 30-day wait but I love that they have a full refund in that 30 days if you want to cancel for whatever reason. I like that the company appreciates their vets and they have a friends and family program as well as a second property discount. They also price match. Love it!!!

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    Verified purchase

    Reviewed June 29, 2023

    After searching and even going with another provider, I was impressed with Rep Jason **'s knowledge and response to every question that I had. He answered questions based on his personal experience with other providers as well as his knowledge about the better services First Premier has to offer. I verified all his correct answers. Even the answers that other home warranty providers didn't share with me, the fine print, would have resulted in bad services for me since I'm a single parent on a budget. Thanks, Jason for looking out for your customers and providing the best most important details about I should commit to First Premier over other home warranties.

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    Verified purchase
    Coverage

    Reviewed May 22, 2023

    Our initial experience with dealing with First Premier has been first rate. We talked with Don for the initial contact. He was very friendly and professional. Once he understood our situation, he transferred us on to Jason who explained all of the coverage and discounts available for us senior citizens. (Guess it's almost worth getting older! Lol) Anyway, this is an outstanding service contract and a real no brainer. We are looking forward to not having to worry about all of our appliances, Heating and air conditioning, household mechanics, etc. Repairs are something you hope you never need, but it's nice to know that First Premier has your back with dozens of service providers in our area. Thank you FP. We look forward to many years of peace of mind.

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    Verified purchase
    Customer Service

    Reviewed Nov. 28, 2023

    I had amazing customer service! He answered all my questions and was very patient with me. After all my reviews and asking questions with different companies this one by far beat everyone out of the park. I am looking forward to working with them. I hope you all trust your warranty needs with First Premier!

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    Verified purchase

    Reviewed Nov. 27, 2023

    Steven has helped me with several home warranty purchases. The instances where they have been needed have been great for the homeowner. Steven gets a 10 on his service and kindness. You have a great employee. I have been recommending First Premier to our agents in my office as well as other Realtors and offices in my area. Keep up the good work Steven and First Premier. I know your business will continue to grow as you please all the homeowners you service.

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    Verified purchase
    Customer Service

    Reviewed Nov. 26, 2023

    Joe was able to answer all of my questions and he was able to discount our rate. Hopefully we’ll never need to use the program, but based on Joe’s attentiveness, I’m confident we will be taken care of. His ability to understand the needs of his clients, especially his senior clients, is most impressive.

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    Verified purchase
    Price

    Reviewed Nov. 21, 2023

    Very good presentation and informative. They had everything I was looking for at an excellent price and greet reviews. The representative was not pushy and answered all my questions and concerns to my satisfaction. I look forward to maintaining a relationship with this company for years to come. I definitely recommend this home warranty over all the others I considered.

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    Verified purchase
    Customer ServiceCoveragePrice

    Reviewed Nov. 20, 2023

    My questions were answered clearly and I was given a great price. Documents were received immediately via email. The BBB rated the company very well and I was informed I could cancel within 30 days. I also like that I can transfer the policy to a new home if I move or transfer it to new owners if I sell.

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    First Premier Home Warranty Company Information

    Company Name:
    First Premier Home Warranty
    Website:
    firstpremierhomewarranty.com