First Premier Home Warranty Reviews
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About First Premier Home Warranty
First Premier Home Warranty offers home warranty plans across the nation. You can choose between two First Premier Home Warranty plans, and the company also lets you add extra coverage for items like a swimming pool, septic system or second refrigerator. First Premier has been in business for over 30 years.
- Lots of add-on coverages
- Sends technician in 24 to 48 hours
- Lets you transfer contract to a new home
- No sample contract online
Featured Reviews
First Premier Home Warranty coverage and plans
First Premier Home Warranty offers two plans: Premier and Platinum, each with a variety of coverage options to suit different needs.
| Covered systems/items | Premier Plan | Platinum Plan |
|---|---|---|
| Plumbing system | ||
| Plumbing stoppage | ||
| Water | ||
| Whirlpool bathtub | ||
| Electrical system | ||
| Oven/range/stove | ||
| Cooktop | ||
| Sump pump | ||
| Built-in microwave | ||
| Dishwasher | ||
| Garbage disposal | ||
| Trash compactor | ||
| Ductwork | ||
| Garage door opener | ||
| Ceiling and exhaust fans | ||
| A/C system (two units) | ||
| Heating system (two units) | ||
| Clothes washer | ||
| Refrigerator | ||
| Clothes dryer |
You can also choose from the home warranty company’s list of optional coverages:
- Additional air conditioning system
- Additional garage door opener
- Additional heating system
- Additional oven/range/stove
- Additional spa
- Additional water heater
- Central vacuum
- Clothes dryer
- Clothes washer
- Free-standing ice maker
- Limited roof leak
- Pool/spa
- Refrigerator ice maker
- Second refrigerator
- Septic pumping
- Septic system
- Sprinkler system
- Stand-alone freezer
- Sump pump
- Water softener
- Well pump
» MORE: Best home warranty companies
First Premier Home Warranty cost
For a single-family home under 5,000 square feet in Houston, the company gave us a quote of $39.99 monthly or $419 annually for Premier plan coverage, and it quoted $47.99 per month or $499.99 annually for Platinum plan coverage. These prices are accurate as of publishing. Plans include a $75 deductible per claim. First Premier Home Warranty has monthly and annual plans.
Additional coverages cost anywhere from about $2 to $12.50 per month, or $25 to $150 per year.
Discounts
First Premier Home Warranty offers discounts for paying annually instead of monthly. When getting a quote, ask about current promotions.
» LEARN MORE: How much does a home warranty cost?
First Premier Home Warranty claims process and coverage limits
If you ever need to submit a claim with First Premier, you can do it online or by phone 24/7. After you submit your claim, the company aims to schedule a technician visit to your home in 24 to 48 hours. The contractor’s work is guaranteed for 90 days. If the repair fails, the company will replace the system or appliance rather than attempting the repair again.
First Premier Home Warranty coverage exclusions
Only the systems and appliances specified in your plan are covered by First Premier Home Warranty. It’s important to read over the fine print in your contract for specific parts excluded from coverage, coverage payout limits and other details concerning your plan.
First Premier Home Warranty FAQ
Is First Premier Home Warranty legit?
Yes, First Premier Home Warranty is a legit home warranty company. First Premier Home Warranty offers two wide-ranging plans and a long list of add-on coverages that make it easy to customize a policy. It also has a relatively low service call fee and a 90-day repair guarantee.
Once you’re covered, you can submit a claim anytime, and the company says it will try to get a technician to your home within 48 hours — or you can choose your own licensed and insured technician. First Premier doesn’t provide a sample contract or list plan exclusions and limitations online, so it’s essential to read over the fine print thoroughly before signing up.
What is First Premier Home Warranty?
First Premier Home Warranty offers home warranty plans that protect your home and appliances. The company offers two plan options as well as several optional coverage choices.
» MORE: Is a home warranty worth it?
How does First Premier Home Warranty work?
First, you must choose the plan and add-on options that work for you. Then, you’ll sign up by calling the company or filling out an online form. After paying your annual or monthly fee, you can begin submitting claims for service as needed on all of your home’s covered items and systems.
Where are First Premier Home Warranty warranties available?
First Premier Home Warranty’s policies are available throughout the U.S.
Does First Premier Home Warranty require a home inspection?
No, you don’t have to get a home inspection before signing up for a First Premier Home Warranty policy.
Can I pick my own service technician with First Premier Home Warranty?
Yes, you can choose your own technician, as long as that person is licensed, insured and bonded. Otherwise, the company will assign and send out its own approved contractor.
How long is First Premier Home Warranty’s workmanship guarantee?
The home warranty company’s workmanship guarantee is 90 days.
Does First Premier Home Warranty have an age limit on systems or appliances?
No. First Premier Home Warranty covers systems and appliances of any age.
How long has First Premier Home Warranty been around?
First Premier Home Warranty was established in 1989.
First Premier Home Warranty Reviews
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- 4,804,639 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Nov. 11, 2025
Steven ** is very knowledgeable, and cares for the customer as well a the company. I like the fact that he tried to get the best plan for your home at the same time trying to work with within your budget. He’s very understanding and wants you the customer to have the best service plan you can afford money.
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Reviewed April 8, 2025
Hello, I just signed up with Jason and had a great conversation discussion regarding the ins and outs of the policy. He was very professional and polite, and answered my many questions. Hopefully nothing breaks down and just keeps on plugging along. Have a great day.
Reviewed March 19, 2025
They offer great rates for all your home warranty needs. They are open 24/7 and are always available to help. I have had no problems with this company at all. The length of coverage that they always offer is always affordable. I have a 3 year policy and if I decide to cancel I will be refunded for what I haven’t used. How many other policies do the same thing.
Reviewed March 13, 2025
Extra to renew. Employee knew exactly what to do and was friendly and knowable. Thanks. Tried to upsell us to an 5 year plan but we are not able to pay the 5 years premium up front, even so it sounded like a great deal. Just cannot do it at this time... Maybe next year we will be able to take advantage of this great promotion... Thanks.
Reviewed Feb. 10, 2025
Roy was very helpful as always. He explained everything that I asked about. He did not rush and was friendly when answering questions. Extra promos were offered and two free months were added. Roy also explained that if I chose multiple years of coverage that there would be more of a discount, but when I declined he was still friendly and professional. Thank you.
Reviewed Jan. 2, 2026
Muhammad **
Reviewed Jan. 2, 2026
I have been with First Premier Home Warranty since December 2022 and haven’t file no more than 2 claims. I file about my microwave a few days before Christmas and here it is January 2nd and I still back and forth with them. The technician came out. Told them that the microwave can’t be fix and they are trying to give me $75.00 for a new microwave. I’m so disappointed with this company. They are very rude. I’m just going to cancel them and find someone else. This is just so unbelievable.
Reviewed Dec. 29, 2025
Refused my claim on my furnace. No heat and 28 degrees outside. They want me to pay 150.00. My wife and I are disabled. DON'T GET THIS COMPANY. Very bad company. Am going to shop around for a better one!!!!
Reviewed Dec. 27, 2025
WORST Company Ever!! RUN, don't walk away! Filed my 1st claim and they offered a "Cash in Lieu". Took several WEEKS and a TON of phone calls to get the form sent out. Still waiting on payment. Social media reviews are horrible too. Wish I would have read them. I canceled their service with my bank. Reporting to the BBB as well.
Reviewed Dec. 23, 2025
"December 22, 2025 First Premier Home Warranty Rep Sales. +1 332-240-1824 Steven ** 1 (800) 388-1918 .Anissha, I hope you're doing well! I wanted to let you know that your First Premier Home Warranty subscription is currently set to renew for 2025. I just wanted to check in and confirm that you'd like to move forward with the renewal. As a loyal customer, we will be honoring the same price as last year. Please let me know at your earliest convenience. I'm happy to answer any questions or provide more details if needed. Best regards, Steven"
I called Steven ** to inform I would not be renewing my warranty with First Premier Home Warranty. He got irritated and asked why. I told him that I had only used this once in 31/2 years and that I have another warranty from when I purchased my home five years ago. He hung up three times, then he rudely asked, 'Why are you calling?' The 3rd or 4th call, he stated the last four digits of my credit card # and, I said, "You heard me say no to renewing." I think he did this on a recorded line. Then I continued, to say, "You know I said no several times." So I sent emails and texts to every phone number on file for First Premier which seemingly routed to him.
First Premier Home Warranty Company Information
- Company Name:
- First Premier Home Warranty
- Website:
- firstpremierhomewarranty.com
