First Premier Home Warranty

I recently bought a condo in Florida. Called a few companies to get Appliance Coverage. Called First Premier.. spoke with Michael and Jason who were both phenomenal. Gave me all the detailed info needed as well as a great deal.. I would definitely recommend you giving them a quick call (**) to see what they can do for you and I’m thrilled that just about every appliance and plumbing and electrical etc in my condo along with garage door opener etc etc will be covered!! What peace of mind!!

The customer service response time is PHENOMENAL!! It is refreshing to speak to someone in the USA and be able to understand them. It is also wonderful to have someone LISTEN to you and respect your concerns. After being a customer of American Home Shield for nearly 20 years - we are MOST HAPPY to now do business with and trust our home warranty with the Best of the Best!!! The customer service & pricing cannot be beat!

I was looking at other deals for a home warranty after having a year with AHS. I spoke with Jack about options and he was able to find a plan that met my needs and was cheaper than my last warranty. Jack was very informative and I was impressed with all the knowledge he had behind their plans. I went ahead and chose a plan that works well for my needs and know it's a doable price year after year as the price locks at the spot in which I signed up with! I will definitely be sending friends their way for a Warranty.

They've been great and responding and fixing my problems. We've got this house that everything was working before we bought it and when we moved in then lil things have been happening. They've been great helping us get everything fixed and just for a small fee to come out and fix it. They've been great. I really recommend them. Great service.

Very efficient and solved our A/C issues quickly. I was so nervous I would need a new unit however it was only the capacitor! They changed it quickly and now our unit is working wonderfully and is quiet! My claim process was easy breezy! I called customer service which helped schedule my service call. Thank you so much!

I completed the online request for a quote and within 1 minute, received a call from Tony **. He was friendly, knowledgeable about what the plan offers and looked for ways to reduce my cost without reducing service. He told me I could have my own contractors added to their list and that the policy covers FULL repair or replacement. The only additional cost to me will be the service call fee which goes directly to the repairperson. He also added my septic system at minimal extra cost.

Michael was really understanding tell me all about home warranty. He told me that he will go the ex mile to make sure I am taken care of. I was very upset set with my other home warranty. They did not help me out at all. I was with them for over a year but I will give you all I can to stay with you if you help us out over the years. Thank You. The **.

I spoke with Michael ** concerning my warranty purchase. He was pleasant, very knowledgeable & answered all my questions to my satisfaction. I am confident that when I have my first claim it will be handled as professionally. Sincerely, Marc **

Joe ** had very good knowledge of the plans and walked me through what I wanted to know. He also was very polite and friendly and sounded like he truly cared about the customer. Hopefully I wont have to have a claim but if I have to I have a good feeling I will be taking care of and given 5 star service like I got when I signed with the company.

I was so impressed. Within the ten minutes the part had an approval. The tech contacted FPHW and while we were talking, the parts were approved. I was so impressed! Thirty minutes from the tech pulling up, condensing fan replaced and AC working. I am totally impressed with First Premier! I am a customer forever!