Elite Home Warranty

They're great. They offer the best and their service is phenomenal. I just had a plumber out from them, and they sent the plumber out the same day I called. When I call, I get the same guy who did my contract, Zack. He called me back three times when the plumber was here to make sure everything went the way it's supposed to.

Service was very personable. The rep checked up to make sure the serviceperson called. When they did not show up, I did not have to go and chase them. Elite called the serviceperson for me and made sure he came to my house in a timely manner. I had a microwave issue and the technician was nice. He had to order a part and it took him a couple of days. It didn't come on time so Elite warranty wanted to keep in touch with the contractor and make sure that they let me know when the part was coming. It was a very pleasurable experience.

My experience with Elite Home was great. In my washer, water started pouring into the transmission. We had water everywhere. They sent somebody out ASAP. The next day, they proceeded to get a brand-new washer, had it delivered and had the old one taken out. Fastest service I ever saw. I was really impressed. A+ rating service. There was a guy named Nathan handling the case and he did everything. He followed up on everything. If there were any calls, he took care of them. He was right on it. Without him, I don't think it could have gone as smoothly 'cause he was checking the bases before checking them after and verifying everything.

I talked to the salesman at Elite Home Warranty and asked him all kinds of questions. After we got finished talking he had me sold. So far, they are doing what they say they are gonna do. I’m having my repairs done for my in-wall conventional oven that's not reaching the temps. The contractor looked at it last week and said the board was bad in it. They ordered the part. They called me yesterday and told me it came in and they'll be out tomorrow.

Everything's been fine with Elite. The only thing that’s a problem was they had a slight problem with the first installer coming out replacing. So, I just had to wait an extra day for them to find another installer with a reasonable price to change out a garbage disposal. Besides that, they were on top of it. They were on point with trying to get it resolved. The technician was great. He was very professional. He came in and told me how long it would take and what needed to be done.

The application process with Elite went well.

I had a pleasant experience signing up with Elite Home Warranty. The reps let me see the plans that they had and talked me through it. With Elite, I get a little peace of mind on things that might fall apart.

I talked with someone on the phone and he was very knowledgeable and convincing. After having a conversation with this young man, he made me feel at ease and I felt like Elite is a good thing to have for my investment in my home. So, I said that I was willing to take it. I’m saving the money if any of my appliances go wacko.

Signing up was easy and straightforward. The reps were very nice.

Communication's good. They have good follow-up. They also offered incentives.