America's Preferred Home Warranty

America's Preferred Home Warranty

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About America's Preferred Home Warranty

America’s Preferred Home Warranty is a home warranty company serving the United States (except California) with 24/7, 365 access to customer service. Depending on the plan, each service call has a $50 or $100 deductible, and the company provides the option to choose a local contractor or technician.

    Pros & Cons

    • Provides $50 and $100 deductible options
    • No limit on the number of claims
    • Covers multifamily homes and condominiums
    • Doesn’t cover the cost of maintenance
    • Coverage caps on systems and appliances
    • Limited plan options

    America's Preferred Home Warranty coverage and plans

    America’s Preferred Home Warranty offers two plans: the Enhanced Plan and the Legacy Plan. Which plan you choose determines what type of add-ons you can include with your plan.

    Plan details

    APHW plans include:

    • Central air conditioning
    • Heating system
    • Water heater
    • Built-in dishwasher
    • Built-in oven
    • Refrigerator
    • Washer and dryer
    • Garbage disposal
    • Built-in microwave
    • Septic system
    • Attic and exhaust fans
    • Electrical system
    • Plumbing
    • Stoppages
    • Exterior water and sewer line
    • Sump pump
    • Roof leak repair
    • Ductwork
    • Humidifier

    The Enhanced Plan includes washer, dryer and extended pipe leak coverage.

    Add-on coverage

    America’s Preferred Home Warranty provides extra protection options with add-on coverage, and the company incorporates the costs into your monthly or yearly contract price. APHW also offers a Home Entertainment and Technology Plan covering gaming systems, televisions, tablets and laptops.

    What does America's Preferred Home Warranty not cover?

    Like most home warranty companies, America’s Preferred Home Warranty does have many limitations and exclusions, meaning there are some things this company doesn’t cover. This company only covers breakdowns due to normal wear and tear and doesn’t include things like pet or pest damage.

    Here is a list of some other items America’s Preferred Home Warranty doesn’t cover:

    • Missing parts
    • Accidents
    • Nuclear explosions
    • Rust-out
    • Corrosion
    • Acts of god
    • Misuse or abuse
    • Improper installation
    • Cosmetic defects
    • Pest or animal damage
    • Water failure and electrical surges
    • Consequential or secondary damage
    • Computerized or electronic energy management systems
    • Commercial or leased products

    America's Preferred Home Warranty coverage caps

    Coverage caps limit the amount the company will pay for parts and replacements on an item. It’s important to note that America’s Preferred Home Warranty has coverage caps on most systems and appliances.

    Here are some coverage caps found in the customer contract:

    • Central air conditioning: $2,250
    • Concealed plumbing or electrical: $500
    • Ductwork: $500
    • Exterior water and sewer line: $1,000
    • Electric, gas and oil: $2,250
    • Steam, hot water and geothermal: $1,500
    • Heating and cooling combination system: $2,250
    • Hotel benefits: $75 a night for three nights
    • Humidifier: $500
    • Kitchen refrigerator: $1,000
    • Roof leak repair: $550
    • Septic system: $500
    • Washer and dryer: $500
    • Water heater and instant hot water dispenser: $500
    • Well pump: $500
    • Toilets: $200
    • Code violations: $250
    • Additional refrigerators: $1,000
    • Gas fireplace: $400
    • Inground pool and spa: $600
    • Premium and saltwater pool and spa: $1,200
    • Sprinkler system: $250
    • Termite control: $500
    • Water softener: $600

    America's Preferred Home Warranty cost

    America’s Preferred Home Warranty offers monthly and yearly payment options. You can also choose from a $50 or $100 deductible, and the plans with $100 service fees are cheaper than the $50 plans. With APHW, you can expect to pay $47.91 to $60.48 monthly or $575 to $726 yearly at the time of publishing.

    The ConsumerAffairs Research Team received a quote for $60.48 a month for the Enhanced Plan with the $50 deductible, $56.32 a month for the Enhanced Plan with the $100 deductible, $52.07 a month for the Legacy Plan with the $50 deductible and $47.91 a month for the Legacy Plan with the $100 deductible.

    They also received a quote for APHW’s Home Entertainment and Technology Plan, which has a $75 deductible and is $16.58 a month or $199 a year.

    Add-on costs


    This company provides $120 in identity theft and home title fraud protection when you activate your home warranty.

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    America's Preferred Home Warranty’s cancellation policy

    You must send a written notice to the Contract Administrator to cancel your contract, and there are stipulations on how you’ll receive your refund:

    • If you cancel within 30 days of the contract start date, you will receive a full refund minus any claims paid.
    • If you cancel 30 days after your contract start date, the refund due is based on your payment plan.
    • If you paid the full annual contract fee, you will receive a prorated refund for the remaining term minus any claims paid and administrative fees.
    • If you paid the monthly contract fee, your coverage will end on the last month of payment, and you will not receive a refund.

    America's Preferred Home Warranty FAQ

    Where is America's Preferred Home Warranty available?

    America’s Preferred Home Warranty is available throughout the United States, except California.

    Is America's Preferred Home Warranty legit?

    America’s Preferred Home Warranty is a legitimate home warranty company based in Jackson, Michigan.

    How do I file a claim with America's Preferred Home Warranty?

    To file a claim, click the “Start a Claim” tab on the website and fill out the form by clicking the “Start Your Claim” button, or call 800-648-5006.

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    America's Preferred Home Warranty Company Information

    Company Name:
    America's Preferred Home Warranty
    5775 Ann Arbor Road
    Postal Code:
    United States

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