Old Republic Home Protection
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About Old Republic Home Protection
Old Republic Home Protection, formerly known as Dependable Home Warranty, offers one-year service contracts that cover home system and appliance repairs for the sellers and buyers of resale homes. The company offers multiple plans to fit every budget with optional add-ons available. Coverage is available in 27 states and Washington, D.C.
Pros & Cons
- Customizable coverage
- Educational resources
- Clear pricing
- Not available in all states
Old Republic Home Protection has easy-to-understand plans with transparent pricing. Its customizable coverage is convenient and flexible but only available in 27 states and Washington, D.C
Top Old Republic Home Protection Reviews
As a Realtor, I recommend this company to all my sellers and buyers. I maintain this warranty platinum edition on my personal home - renewing annually... I have saved $2700 in rep...Read full review
There are many home warranty companies in the marketplace and I highly recommend Old Republic for your home warranty company. They are easy to reach, quick in finding excellent se...Read full review
What is Old Republic Home Protection?
Old Republic Home Protection is a home warranty company that offers multiple plans and has a 24/7 service department that lets you make a claim when it's convenient for you.
Old Republic Home Protection offers service in 27 states and Washington, D.C., and its website has a map of the states it serves. Click on your state to view a brochure detailing Old Republic Home Protection’s coverage in your state in English and Spanish.
Old Republic Home Protection plans
Old Republic has three plans and numerous add-ons:
- Essential Coverage: This affordable plan from Old Republic Home Protection covers several major home systems (including heating, cooling, plumbing and electrical) and some appliances (excluding washer, dryer and kitchen refrigerator).
- Standard Coverage: This plan from Old Republic Home Protection covers several major home systems (including heating, plumbing, and electrical) and most kitchen appliances (including dishwashers, trash compactors, kitchen exhaust fans, ranges, ovens, cooktops, built-in microwaves), as well as garage door openers and central vacuums. Air conditioning systems, washer, dryer, and kitchen refrigerator are included in Standard Coverage in some states.
- Ultimate Protection: Ultimate Protection includes everything in the Standard Plan plus increased coverage for correcting code violations, haul away, permits, and more. It also includes enhanced system and appliance coverage.
- Platinum Protection: Old Republic’s most comprehensive offering, the Platinum Protection plan, offers everything in the Standard and Ultimate plans and more, including higher limits and extended plumbing coverage.
- Optional add-ons: You can customize your coverage with add-ons to take care of additional equipment, including your HVAC system, pool or roof.
Old Republic Home Protection’s contract term is usually 12 months, with 13-month and two-year plans available in some states. As of March 2021, Old Republic Home Protection provides home warranties during a real estate transaction — if interested, talk to your real estate agent.
Old Republic Home Protection coverage
Old Republic’s warranties cover the following home systems, appliances and specialty items.
- Air conditioning
- Instant hot/cold water dispenser
- Central vacuum
- Sump pump
- Ceiling fans
- Water heater
- Trash compactor
- Kitchen exhaust fan
- Built-in microwave
- Clothes dryer
- Washing machine
- Garage door opener
- Garbage disposal
- Specialty items
- Roof leaks
- Septic system
- Well pump
- Booster pump
- Water softeners
- Swimming pool and spa equipment
- Solar hot water system
- Solar pool/spa components
- Free-standing ice maker
- Standalone freezer
Old Republic cost
Old Republic Home Protection’s annual premiums start at $300 to $1,600 for condos and single-family homes up to 9,999 square feet and $400 to $1,900 for multiunit properties. Service fees range from $65 to $100 with an average of $75. We’ve broken down expected annual costs based on home type for Old Republic Home Protection plans in Texas below.
|Home type||Standard Coverage||Ultimate Coverage||Platinum Coverage|
Prices are current as of March 2021 and are subject to change. For more details, visit the Old Republic Home Protection website to see a map of where it operates. Click on your state to read a brochure that fully details plan coverage and costs.
Old Republic FAQ
Where is Old Republic available?
Does Old Republic require a home inspection?
Can I cancel my Old Republic home warranty?
Does Old Republic have a service work guarantee?
Is Old Republic worth it?
Old Republic Home Protection might be worth it if you’re buying or selling a home or looking for a home warranty to cover the systems and appliances in your current home. We like that the company has customizable coverage and educational resources on its website.
Old Republic Home Protection Reviews
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I'm a Realtor and I often hear stuff about home warranties. I was with First American and didn't have a very good experience. So, I switched to Old Republic and I'm also recommending my clients because it's a better experience. I have peace of mind that if something was to happen to my appliances, the warranty insurance is there to cover us. When I need to reach someone, I can call the gal that I know here. I email them and they start responding right away.
I don't often submit claims (just once in a while when we have issues) but when I do, my experience is pleasant. For a while, it was hard to figure out how to do it online, but now, I finally have it figured out and it's taken care of right away. Even the representatives, they call and confirm. They'll give me the company's name and information, and if the company doesn't call me, I should call them. I like the quality of the repair companies. I'm happy.
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At first, I would call in my claims to Old Republic. Now, I normally do it over the internet. Their reps were always friendly, knew what they were doing, and expedited everything. The last contractor out of Nacogdoches was great as well. He had to come and fix the washer and it was good. Then the icemaker went out in the refrigerator so Old Republic sent a tech from somewhere around Conroe. He was terrible. He took everything down then he left and I never heard from him. But I kept on waiting and that was a pretty long time. I also called the contractor several times and he never would call back.
Then, finally, I called Old Republic and they said that he reported that they no longer made the part and he closed the ticket. I told them at that time that I never wanted that individual close to my house and that they would have to find me someone else when we had problems. So, the next time I had a problem, they sent it to the contractor out of Nacogdoches, which is 25 miles from Lufkin. They got a serviceman that usually came down on Tuesday, and if he could fix the issue on that day, he would. If he had to order part, he'd be back. So, they were always Johnny-on-the-spot.
Hi, Gerry. Thank you so much for your detailed review! We hope to serve you for years to come. ~Aaron C.
I've used Old Republic a lot. As a matter of fact, when our air conditioner didn't work, I just went online and did the request. It was a Sunday and I got a text that afternoon from the air conditioner place telling me when they were being out. The air conditioner wouldn't work. It had a bad capacitor. So, the tech changed it, and it worked great. He was great. He was very nice. Old Republic does a great job. The representatives are all great. They're reasonably priced. The service is great. I've got an automatic renewal, so I don't even have to mess with that. They just take the money out of our account every year. It's perfect.
Hi, Sandy. We appreciate the kind words and are glad we could provide you with a positive experience! ~Aaron C.
With Old Republic, I'm protected. However, I recently had a water damage claim, and they haven't fixed it yet. We're in the process, but they're not covering the broken pipe. Still, my experience has been good. I had another company for years in my other house and they were terrible. I didn't like them. They were the biggest one, and I did not like the interface or how inaccessible they were. Old Republic is much better.
Hi, Marcus. Thank you for your review. We are sorry to hear of your broken pipe. A specialist will review your comments and contact you to discuss this further. ~Aaron C.
I have had ORP for 17 years and I have not had one issue. It has to do with the contractors in your area. We have great ones! There was a contractor lying to them about additional service needed and they fired him immediately. I appreciate all of the services they have provided and the contractors they hire. That's where your folks in your state need to improve...hiring the best to do the work.
Over the years, I have had a new hot water heater, AC/Heat unit, condenser, dishwasher, electrical work, and making sure the right authorities are contacted to get my home up to code because it wasn't done when it was built in 1973. They have kept this old home running smoothing and the contractors have been honest. The best thing I can suggest you do, is hire your own contractor and get reimbursed. However, read your plan carefully before you do this. Thanks ORP!!
Thank you for taking the time to leave a thorough review. We look forward to serving you again in the future! ~Aaron C.
Old Republic is well worth it. They get back to you right away. I recently had to have my ice maker repaired, and there was no problem.
Hi, Barbara. We appreciate the kind words and are glad we could provide you with a positive experience! ~Aaron C.
Old Republic's policy was grandfathered in when I bought the house and I kept it. It was a good policy. Until this experience, I've had nothing but positive. On the same day, I had two claims. The switch in my living room for the ceiling fan went out. So I had two repairmen come out on the same day. They fixed the switch and he was done. The AC guy came out and said, "No, you got a major problem." He recommended a replacement. This is the third time they've come out for the AC. That's great.
On the 8th, the tech came back to take pictures and then Old Republic approved it. On the 9th, they called me and had me approved the out of pocket. But they didn't talk to the AC company until the 12th. Meanwhile, I have no AC. I've been calling both of them at this point, and they said usually, they order the parts nearby the AC company, and they pick them up. But this time they had them shipped to the AC company, which is what the AC company recommended this time. They picked them up this morning and came out today.
I reached my breaking point last night. It was 83 degrees. I have a dog with a grade five out of six heart murmur and I get migraines. Two times that I called, I was told the parts were ordered, but weren't shipped. I was told the parts were in and then when I was told they had just been ordered, I said, “So the two people that I called and talked to and told me this information, they were lying.” The rep said, "Apparently." By this time I'm sick and tired of people telling me, "I'm sorry" when they don't have to live with it, and watching two dogs suffer. But the AC is working now. We're down to 79.
Hi, Terri. Thank you for taking time to leave a review. We sincerely apologize for the delay with your A/C repair. We will reach out to address this situation and look forward to a resolution. ~Aaron C.
I have the platinum warranty plan and so I called and put in a claim for smoke detectors that had been malfunctioning. The electrician that they sent out initially said that everything was covered and then today I get a call from Old Republic saying they are denying the claim. This is extremely unfair and time consuming.
Hi, George. Thank you for your comments. I sincerely apologize that you did not receive service to your expectation. We will reach out to you and hope to discuss this issue. ~Aaron C.
The door of my built-in microwave was broken. I gave them a call and they set up a repair. The techs came on time and they fixed it.
Hi, Freddie. We appreciate your kind words and look forward to serving you again soon! ~Aaron C.
The reps are very helpful and knowledgeable, and every claim that I've had has been done in a timely manner and taken care of. I have a work order right now, and I'm waiting for the repair people to come out. I still have an electrical problem and they're scheduled to come out next Tuesday.
Thank you, Christopher, for your positive review! We look forward to serving you for years to come. ~Aaron C.
Old Republic Home Protection Company Information
- Company Name:
- Old Republic Home Protection