ServicePlus Home Warranty

ServicePlus (Formerly Total Home Protection)

 2.8/5 (38 reviews)

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$53.67 to $60.33
Monthly premium cost
48 states

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About ServicePlus (Formerly Total Home Protection)

ServicePlus Home Warranty offers two home warranty plans for customers to choose from. Coverage is available for major systems and appliances regardless of age, make or model. Technicians are prescreened for licensing and insurance to take care of major replacements and repairs.

    Pros & Cons


    • Free online quote
    • Add-on coverage options
    • Large network of technicians


    • Not available in all states
    • Some complaints about support

    Bottom Line

    ServicePlus Home Warranty offers competitive home warranty services. Between its two plans and add-ons, THP can provide coverage for most major systems and household appliances. However, availability and costs vary by location.

    Top ServicePlus Home Warranty Reviews


    … The price was right. It was a good deal… there's an online process to use. I like online stuff. It’s easy for me to do. I sent in the claim when I had a lone circuit breaker in ...

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    The agent was very helpful in describing the plan. What the plan covered and the term and cost. He gave the information on a five year plan and a three year plan. All the plans so...

    Read full review

    ServicePlus Home Warranty plans

    Depending on the warranty plan you select, ServicePlus Home Warranty coverage can include a mix of systems and appliances. The Gold plan covers 15 items, including systems like plumbing and appliances like dishwashers. Platinum coverage includes 20 major home systems and appliances. Additional coverages are available, including for pools and spas, water softeners and septic systems.

    Gold plan

    Total Home Protection’s Gold plan provides coverage for basic systems and appliances:

    • Plumbing system
    • Plumbing stoppage
    • Water heater
    • Whirlpool bathtub
    • Electrical system
    • Oven, range and stove
    • Cooktop
    • Sump pump
    • Built-in microwave
    • Dishwasher
    • Garbage disposal
    • Trash compactor
    • Ductwork
    • Garage door opener
    • Ceiling and exhaust fans
    Platinum plan

    The Platinum plan covers everything in the Gold plan, plus your air conditioning system, clothes washer and dryer, heating system and refrigerator.

    • Air conditioning system
    • Heating system
    • Refrigerator
    • Clothes washer
    • Clothes dryer
    • Plumbing system
    • Plumbing stoppage
    • Water heater
    • Whirlpool bathtub
    • Electrical system
    • Oven, range and stove
    • Cooktop
    • Sump pump 
    • Built-in microwave
    • Dishwasher
    • Garbage disposal
    • Trash compactor
    • Ductwork
    • Garage door opener
    • Ceiling and exhaust fans
    Optional coverage

    Extra coverages are also available for those who want further protection.

    • Pools and spas
    • Limited roof leak
    • Central vacuum
    • Sump pump
    • Well pump
    • Septic system
    • Septic pumping
    • Second refrigerator
    • Stand-alone freezer
    • Water softener
    • Refrigerator ice maker
    • Free-standing ice maker
    • Additional air conditioning system
    • Additional heating system
    • Additional water heater
    • Additional garage door opener

    ServicePlus Home Warranty costs

    Plans generally range from $53.67 per month to $60.33 per month. Because prices may vary by your location, home size and selected plan, the best way to get an accurate cost estimate is to request a quote from ServicePlus Home Warranty.

    ServicePlus Home Warranty coverage exclusions

    Preexisting conditions are not covered, which is standard on most home warranty contracts. Additionally, there may be parts or components of covered items that are excluded from coverage.

    For example, while air conditioning systems are covered under the Platinum plan, replacement filters for those systems are not provided, according to a sample service agreement. With appliances, you often see items like knobs, dials, shelving and any removable accessories excluded from coverage.

    A home warranty contract with THP may also include dollar amount caps, or coverage limits, so it’s important to read the agreement carefully.

    ServicePlus Home Warranty coverage limits

    ServicePlus Home Warranty places coverage limits on certain items (see below). If the cost of a repair or replacement exceeds this amount, you would be responsible for covering the remainder of the costs yourself.

    ServicePlus per contract term cap is $1,500 for “access, diagnosis, repair and/or replacement” of all covered items. In addition, it has coverage limits per item in certain areas. This is the maximum dollar amount the company will pay out per contract term for specific items.

    If a claim requires a service provider to break through walls or ceilings to make the repair, Total Home Protect will also cover up to $500 per claim to get the wall or ceiling back to a rough finish by hanging or patching drywall.

    ItemServicePlus coverage limit*
    Plumbing and electrical$500
    Water heater$500
    Whirlpool bathtub, spa/pool$500
    Ceiling/exhaust fan$400
    Septic tank pumping$200
    Refrigerator ice maker$200

    *For access, diagnosis, repair and/or replacement (per contract term)

    ServicePlus Home Warranty FAQ

    Does ServicePlus have a waiting period?

    Yes, coverage kicks in 30 days after enrollment. In certain circumstances, ServicePlus may waive the waiting period.

    Where is ServicePlus available?

    ServicePlus offers service contracts in all states except for California and Nevada.

    How do I request service from ServicePlus?

    You can file a claim 24/7 online or by calling the ServicePlus claims department toll-free.

    1. Submit your claim to ServicePlus.
    2. ServicePlus assigns one of its approved local contractors to your case within two business days (four days on weekends and holidays).
    3. The service provider will contact you to schedule your appointment.
    4. You will pay your trade service call fee (specified in your contract; $75 is standard).

    ServicePlus guarantees labor for 30 days and parts for 90 days. Should a failure occur due to the labor provided on your repair within 30 days, ServicePlus will send a technician to fix the problem at no additional cost to you.

    Can I cancel ServicePlus?

    Yes. If you cancel within 30 days of ordering, you will receive a full refund. If you cancel after 30 days, you will receive a prorated refund for the remainder of the contract, minus a $50 administrative fee for each unused term.

    Is there a limit on the number of claims?

    There is no limit on the number of claims you can make during your contract term. However, there may be dollar caps on covered items per contract term.

    What happens if a covered item cannot be repaired?

    If Service Plus cannot repair a covered item, it will provide a replacement under your contract’s terms. The company may offer a cash payout instead.

    Is ServicePlus Home Warranty legit?

    ServicePlus Home Warranty is a legitimate home warranty company. It offers plenty of coverage options for homebuyers and sellers. Monthly costs are in line with the industry average, and it has a below-average service call fee, which is why we think the company is worth considering. It could be an especially good choice for those who like the idea of managing their account and claims online.

    ServicePlus Home Warranty Reviews

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    Page 1 Reviews 0 - 5
    Verified Reviewer
    Original review: March 14, 2023

    Service Plus home insurance is a great company I highly recommend. They have excellent service, and their prices are very reasonable. I have been with them for over five years, and they always have been there when I needed them. They are always quick to respond to my claims and have always been fair. I recommend this company to anyone looking for a new home insurance company.

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    Verified Reviewer
    Original review: Feb. 18, 2023

    I have been a policyholder with Service Plus for over two years and have never had any problems with their service. They have always been quick to respond to my claims and questions, and their customer service representatives are always friendly and helpful. I would recommend Service Plus Home Insurance Company to anyone looking for a reliable and affordable home insurance company. Thank you, Service Plus, for always being there when I need you!

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      Verified Reviewer
      Original review: Feb. 18, 2023

      In order to find out firsthand which firm was the easiest to work with, I purchased various home warranty packages for two distinct houses. I made claims against each. The tech at Service Plus responded the fastest, it was the most affordable, and it was the easiest to interact with. They were well-liked by the subcontractors they dealt with. Service Plus will still be the firm I suggest to my clients.

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      Verified Reviewer
      Original review: Feb. 11, 2023

      Working with Service Plus has been a relief given the issues we've had with our 30-plus-year-old home. From the initial sign-up to the opening of claims to the tracking of work, every step of the process is simple. They kept us informed of pending claims and when services would be provided, which put us at ease. We will continue to use Service Plus and will tell our family and friends about them.

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      Verified Reviewer
      Original review: Aug. 10, 2022

      I recently purchased home insurance for a new house that I plan to renovate and move into. Service Plus charges are less than half of what I was quoted elsewhere. It almost seems too good to be true; all I can hope for is that when the time comes for me to use them (which I hope will never be), I get what I paid for. Customer service was very helpful in answering my questions, which were numerous due to my unfamiliarity with Service Plus. Let's hope everything continues to go as smoothly as it has.

      2 people found this review helpful
      Verified Reviewer
      Original review: May 24, 2023

      1 week after my went into effect my air conditioner stopped worked. I filed a claim, 2 weeks later I finally received an email stating, "We will not cover," saying I hadn't had my policy long enough. My contract states items must work on the effective date. I read it to them. Tried to cancel my very new policy. They REFUSED. I paid over $400 upfront. I'm seeking legal representation. Do NOT trust this company!!!!

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      Verified Reviewer
      Original review: April 7, 2023

      I put in a service request back in Nov 2022 for two separate items. My washing machine and my refrigerator and I was told both items would cost more to repair. I was quoted a sum to help replace them back in Nov of 2022 and still have not received any payments. When I inquire about the payments they tell me it’s still in process to go out as of today April 2023.

      2 people found this review helpful
      Verified Reviewer
      Original review: March 24, 2023

      So many complaints so many complaints all with the same stories. Signed up for the gold plan ...had an issue with my heater in the winter, it's freezing out and no heat. They tell me for some reason they can't find a service person and it's taking a little longer than normal. I wait...two weeks go by...still waiting so they tell me to hire someone and they will reimburse me the money but after 300 dollars I have to get an ok. So the guy that I hired comes. He's great. Fixes the issue. I send the invoice and that's when the fun starts...many conversations with a incredibly rude woman named Isabella (doubt its her name) and she says, "Sorry we can't pay for that." The same old thing about fine print of the contract and sorry....basically.

      I say I want to cancel my plan and she says "sorry you can't". They can just keep taking my auto pay out of my account??? Honestly it's mind boggling they are in business? I called the BBB and now I'm going to be dealing with the Banking and Insurance Fraud Dept and well as the attorney general. People like this should not be allowed to continue and I'm sure as all great scammers know all the loopholes but hopefully the general public will hear about. I wished I had.

      2 people found this review helpful
      Verified Reviewer
      Original review: March 15, 2023

      I had a great experience with the Service Plus home insurance company. They were very responsive and had excellent customer service. The process was easy, and they were able to get me the coverage I needed at a great price. I would recommend them to anyone looking for home insurance.

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      Verified Reviewer
      Original review: March 13, 2023

      I would give negative star if there's that option. It has happened twice, that they scheduled a contractor for me, but when I call the contractor, they refused to come because this company still owe them from the previous jobs. So they asked me to get my own contractor, but when it comes to the reimbursement, for one job, I paid $650, they covered only $200. Another one I paid $360, they refused to cover anything! What could I do? It doesn't worth to sue them for few hundred bucks. The only thing I can do is never ever renew my policy with them, and make sure to tell people I know to avoid this company.

      3 people found this review helpful

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        ServicePlus Home Warranty Company Information

        Company Name:
        ServicePlus Home Warranty
        518 Old Post Road, Suite 7 #315
        Postal Code:
        United States

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