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Consumer Affairs

Credit Cards

These little pieces of plastic have caused more trouble for more people than anything else we can think of. Read the complaints below to get an idea of what can go wrong, then check our Special Report, Escape From Plastic Prison, a guide to understanding your credit and knowing your rights.

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New Companies

Credit Card Tips & News

Feds Propose Prepaid Card Rules Prepaid card users now lack many protections afforded credit- and debit-cardholders

Chase Rolls Out Prepaid Bank Card Banks find these cards attractive because they are subject to fewer regulations

MasterCard Plans PayPass Wallet For Easier Shopping It's the latest attempt to create a one-stop shopping service

Visa Increases its 'No Signature Limit' from $25 to $50 Hopes to speed up transactions at the point of sale

Feds Seize 36 Websites Involved in Selling Stolen Credit Card Numbers Sites were "automated vending carts" for crooks, prosecutors allege

Credit Card Companies Still Heavily Target Young Consumers Study finds new law has done little to change marketing to students

Consumer Debt Rises in February Borrowing for cars and college leads the way

Most Americans Have No Credit Card Debt About a third of consumers hold all the debt

Credit & Debit Card Processor Hit by Data Breach Global Payments Inc. not yet saying much about the situation

Selecting a Prepaid Debit Card Are more consumer safeguards needed?

Five Debit Card 'Don'ts' When possible, there are times you should use a credit card

Got A Dispute? Don't Just Cancel Your Credit Card Consumers must deal with the issue to resolve it

Consumers Ran Up $48 Billion in New Credit Card Debt Last Year The increase is 424% larger than 2010 -- a figure that scares economists

Consumers Going Deeper Into Debt Debt for cars and student loans going up

Student Says Unauthorized Charges Prevalent On Campus But source really isn't a mystery and it isn't only students at risk

Home Depot to Begin Accepting PayPal Consumers can pay with their mobile phone

States Taking On Unauthorized Charges For 'Memberships' Consumers complain they were unaware they were making a purchase

Can A Credit Card Help You Save Money On Gas? Some cards provide cash back on gasoline purchases

Consumers Skeptical Retailers Are Passing On Debit Card Savings Survey finds only 7% of consumers think retailers have lowered prices

Watch Out For These Two Credit Card Fees Both are assessed by the same credit card issuer, First Premier Bank

Prepaid Debit Cards Getting Wider Use Celebrities now lending their names to help market them

Consumer Offers Advice For Dealing With Unauthorized Charges Demand to see a proof of purchase and don't accept less than a full refund

Supreme Court Refuses to Overturn Arbitration Requirement Consumers wanted to sue bank and credit repair company for allegedly misleading them

Consumers Step Up Their Borrowing But it's unclear whether or not that's good news

What If the Bank Paid You To Have an Account? Perkstreet does just that -- free checking and debit card rewards

Consumers Feeling Slightly Better About the Economy Majority still views economy as poor but say their personal finances have improved

Can Credit Card Agreements Be Simpler? Consumer Protection Bureau is testing new plain-English format

Romanians Indicted in Multimillion-Dollar Hacking Scheme Allegedly hacked into Subway's point-of-sale systems, stole credit card info

Consumers Taking On More Credit Card Debt Report shows surging use of plastic in third quarter

Researchers Link Impatience With Credit Problems Unwillingness to delay gratification associated with financial trouble

Do You Know As Much As You Think About Credit Cards? Having knowledge, and knowing it, keeps you out of trouble

What's On Your Mind? Capital One, Thermador Our daily look at consumer reviews

What's On Your Mind? Cash Savers, Samsung, Delta, American Home Shield Our daily look at consumer reviews

Consumer Groups Want Stronger Protection for Prepaid Card Users Urges rules similar to those covering debit cards used with traditional bank account

American Express Offers $25 Credit On 'Small Business Saturday' Consumers get money back for spending at small businesses

Gift Cards Safer Than They Once Were, But Not Completely Safe New rules cut down on excessive fees

Review Your Credit Card Bill For Surprise Charges Consumers chagrined by monthly charges they fail to notice

Information On Bill May Affect Credit Card Payments Listing minimum payment could cause consumers to pay less

Buying With Plastic Just Might Extend Your Warranty Your credit card may provide coverage you don't know about

Bank of America Cancels $5 Debit-Card Fee Other banks left BA standing alone to face enraged consumers

More Banks Blink, Cancel Debit-Card Fees SunTrust, Regions join Chase, Wells Fargo in bowing to consumer outrage

What's On Your Mind? US Search, Dish Network, Avis Our daily look at consumer reviews

What's On Your Mind? CheapTickets.com, Priceline, Chase Mortgage Our daily look at consumer reviews

What's On Your Mind? American Express, Just Flowers, Green Dot, Sears Optical Our daily look at consumer reviews

Free Debit Cards Aren't Extinct, Or Even Hard to Find Banks large and small, as well as credit unions, are trying to win your business

What's On Your Mind? Trilegiant, Fancy Feast, Response Mortgage, Best Buy Our daily look at consumer reviews

Consumers Pile Up Second Quarter Credit Card Debt Analyst calls increase 'staggering'

Consumer Credit Rises in July But credit card spending drops

What's On Your Mind? Capital One, National Lottery Board, Tronix Country, Sprint Our daily look at consumer reviews

What's On Your Mind? Hampton Bay, PeopleFinder.com, Western Renewal Service Our daily look at consumer reviews

What's On Your Mind? Citibank, AT&T, Lexus Our daily look at consumer reviews

Consumer Dispute? Try a Little Name-Dropping Companies will sometimes back down rather than take on a bigger adversary

What's On Your Mind? GE Money Care, Crest Pro Whitener, Microsoft Our daily look at consumer reviews

Visa, MasterCard Settle Antitrust Suit Merchants will now be able to steer customers to lower-cost payment options

What Are The Best Rewards Credit Cards? There are a lot of things to consider, including annual fees

Asking For Zip Code with Credit Card Purchase May Be Illegal Retailers may be going too far in gathering personal information

What's On Your Mind? Memory Lane, Cuisinart, Family Dollar, Citibank Our daily look at consumer reviews

Consumer Debt Rises For Eighth Straight Month Consumers using plastic to pay for day to day needs, analysts say

Retailers Stunned By Fed's Final 'Swipe Fee' Decision Fed raises cap from 12 to 21 cents

CitiGroup Presssed for More Answers on Data Breach Connecticut attorney general says company has "failed to explain" the incident

Capital One Accused of Deceiving Credit Cardholders Promised 0% cash advances but charged 13% or more

Senate Refuses to Delay Debit-Card Swipe Fee Cap "A dark day" for banks but perhaps a bright one for consumers and retailers

What's On Your Mind? Michaels, Verizon, Polaroid Our daily look at consumer reviews

Banks Hyperventilate at Possible Loss of $16 Billion in DebitCardFees Last-minute Congressional arm-twisting may yet pull the banks' fat from the fire

PayPal Sues Google, Claims Theft Of Trade Secrets Dispute involves Google's new mobile payment system

What's On Your Mind? Classmates.com, Grant Scams, Capital One Our daily look at consumer reviews

What's On Your Mind? New Millennium, AT&T, Cheap Tickets Our daily look at consumer reviews

Financial Site Lists 'Worst Credit Cards On The Market' What's in your wallet?

Business Credit Cards Put Millions at Risk Business cards lack protections of Credit CARD Act

Credit CARD Act Doing Its Job, Study Finds Interest rates and fees are stable, overlimit charges eliminated

Love's Gone And All That's Left Is The Monthly Bill Loaning your credit card to a boyfriend can have serious consequences

Study: CARD Act Making A Positive Difference Pew researchers say skeptics were wrong

When Did Debt Become The American Way? Carrying a large credit card balance now considered normal

What's On Your Mind? Gift Cards, DIRECTV, Hotels.com Our daily look at consumer reviews

Why Do Credit Card Companies Lower Your Credit Limit? Ideally, creditors like you to keep your balance at 30 percent or below your limit

Suit Charges Capital One Used Robo-Signing to Collect Debts The bank and its lawyers cited non-existent and incorrect documents, suit charges

Wells Fargo Testing Micro-Chip Credit Card Experimental card is being offered to frequent overseas travelers

Swipe Fee Battle Renewed In Washington Banks hope to 'study' the rule for a while

Wells Fargo Ponies Up, Joins No-Debit-Card-Perks Posse Banks are circling the wagons, determined to fight off fee foes

What's On Your Mind? CitiBank, Comcast, Lowes Our daily rundown of consumer complaints

GAO: Consumer Credit Protection Products Need Oversight Consumer Financial Protection Bureau will take a closer look

What's On Your Mind? Barclay's Bank, Alamo, Kohl's Our daily rundown on consumer complaints

Consumerinfo.com's 'Credit Scores' are Misrepresented, Suit Charges The scores are proprietary, in-house scores not used by lenders, complaint alleges

Chase Snips Debit Card Perks, Blames Feds No more free miles on Continental or United for Chase debit card holders

What's On Your Mind? Unauthorized Charges, Toothpaste Allergy, Identity Theft Our daily rundown of consumer issues

Federal Reserve Tightens CARD Act Rules On Lenders Designed to prevent banks from circumventing new law

Visa To Allow Consumers To Pay Each Other With Plastic Person-to-person payments mount challenge to PayPal

A Novel Way To Limit Unauthorized Charges New meaning to 'cash is king'

Vertrue To Pay $30 Million To Iowa Consumers Largest consumer protection settlement in the state

Video: American Consumers Turning Back to Credit Cards It's good for the economy but can be a trap for individual consumers

How Secure Are RFID Credit Cards? Identity theft group is impressed, so far

Consumers Warned About Health Care Credit Cards New York's attorney general says cards carry high interest and fees

New Law Brings Credit Card Clarity CARD Act makes pricing clearer, more competitive, study finds

California Merchants Can't Ask Credit Card Customrs for ZIP Code 1990 law is intended to protect consumers' privacy, court rules

No-Limit Credit Card Might Not Be Such A Good Deal Study suggests it takes a toll on credit score

Credit Card Chargebacks Under Attack "Chargeback recovery service" offers "soft" and "aggressive" collection options

Credit Card Offers On the Increase But some consumers will pay higher rates and fees

Is Digital Credit Going to Make Credit Cards Obsolete Or will it simply make us all more vulnerable to theft?

The Envelope Please: Best and Worst Credit Cards of 2010 PenFed takes first place, First Premier last, Kardashian Kard most-hated

Despite Law, College Students Still Targets of Credit Card Offers The CARD Act was designed to protect students from credit card debt

Subprime Has Slithered Back into Credit Cards Subprime credit-card offers are on the rise again

Study: Credit Card Reward Programs Lead to More Debt It all started with those frequent flyer points

You Can Pay Down Your Debt, But Don't Expect To Be Popular Credit card companies prefer you carry a balance and not pay it all off

Debt Settlement Companies Are Still Skirting New FTC Rules Seems the new rules havent stopped them from charging huge upfront fees

States, Feds Amend Credit Card Company Suit Settlement reached with Visa and MasterCard

Feds Propose Rule To Limit Debit Card 'Swipe' Fees Retailers say rule would benefit consumers; banks beg to differ

Should You Use a Lender's Club for a Loan? Do you even know what a lenders club is?

Discover Bank Sued For 'Deceptive' Policies Minnesota says cardholders were sold products they didn't agree to buy

Credit Card Usage On the Rise Again Usage is up, despite what government figures want you to believe

How Military Servicemen and Women Can Get Lower Interest Rate Loans But you must have incurred your debts before your active duty began

Texans Getting Refunds From Debt Relief Firm Debt Relief USA to pay back $3.7 million

No Limit Credit Cards May Not Be Right for You Also even though theres no limit, carrying a high balance could have a negative effect on your credit score

'Kardashian Kard' Riddled With Huge Fees; Sisters Bail Amid Criticism Prepaid card contains unprecedented $100 activation fee, among many others

New Rules Governing Credit Reports Go Into Effect January First The Federal Reserve has provided an online guide on how they will impact you

Weight Loss Tip: Stop Using Credit Cards New study finds link between weight and credit card use

Federal Reserve Provides Clarity On Credit Reports and Credit Scores New online publication answers questions about credit reports and their importance to consumers

More Shoppers Are Using Cash Instead of Credit Remember the days when cash was king? They may be returning

A Great Credit Score Alone May Not Get You a Great Interest Rate Banks use a number of methods beyond your FICO score to determine your credit worthiness

New Laws Havent Stopped Credit Card Issuers from Using New Ways of Getting Your Money Despite new regulations on credit card fees, consumers still end up on the losing end

Ways to Profit from Low Interest Rates besides Refinancing Your Mortgage Interest rates this low arent going to last forever so you should take advantage of them

What You Need to Know Before You Co-sign for Your Childrens Loan There are certain risks when you are a co-signer

More Banks are Giving Away 'Free Money' So Watch Your Wallet Beware the free money come-ons because they come with strings attached and that money is anything but free

How to Apply the Tools of Dieting to Reducing Your Debt Load You can get out of debt without using one of those debt consolidation companies and it wont cost you anything either

Numbers Game: The True Cost of Credit Card Mail Offers While there has been progress, a new analysis suggests deciding on a credit card remains too complicated

How Much Does It Take These Days to Have a Good Credit Score? More than it used to according to one research group

New Credit Card Law Hasn't Done Much to Relieve Consumer Dissatisfaction Consumer Reports finds perils still exist; identifies some good cards, and some bad ones

Visa, MasterCard Settle Antitrust Lawsuit; American Express Fights On Proposed settlement will allow merchants to offer discounts to customers using less-costly credit, debit cards

Repair Credit Safely; Don't Fall for Phony Credit Fix Promises Consumers bombarded by 'fix credit' ads on radio, cable TV

Beware of Credit Card Interest Rate Rip-Off Scam artists promise to lower credit card interest rate for a fee.

Press Releases Tout Phony Credit Card Law Growing disinformation campaign seeks to confuse consumers.

Credit Card Marketers Targeting Students Get New Scrutiny New York attorney general probes relationships between colleges and lenders.

Avoiding Fees Under New Credit Card Rules Consumers must stay watchful as credit card issuers try to make up lost revenue.

J.D. Power: Customer Satisfaction With Credit Cards Rebounds Slightly American Express ranks highest in overall satisfaction for a fourth consecutive year.

FDIC Urges Stronger Debit Card Protections Wants banks to offer better terms to consumers still in overdraft protection programs.

Banks Are Bullish, So Consumers Should Be Cautious Lenders back to heavy credit card marketing.

Credit Card Reform Act Working, Report Finds But warns on new trend that could cost consumers.

Obama Signs 'Strongest Consumer Financial Protections in History' Into Law Measure protects consumers from hidden fees, investment scams, requires clear disclosure of terms.

Fed Limits Most Card Fees to $25 Part of changes brought about by credit card reform legislation.

Credit Card Companies Raise Rates On New Offers Cost of credit rising across the board.

Eight Ways To Avoid Future Credit Card Pitfalls Consumers need new rules for the new credit card rules.

Conn. Attorney General Wants Credit Card Rates Rolled Back Calls Federal Reserve's credit card rules 'woefully inadequate.'

The CARD Act and the College Crowd

Credit Tips And Tricks

No Easy Way Out Of Credit Card Debt

Penalty Fees, Interest Rate Hikes, and Misleading Contracts Await Credit Card Shoppers

"Convenience Checks" Carry a Heavy Price Tag

New Forms of Credit Scoring

Understanding Credit

Credit Bureaus: Who You're Dealing With

Reading Your Credit Report

Credit Scoring: The Fickleness of FICO

Credit Knowledge: A Long, Hard, Struggle
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News

Digging Out of Debt and Surviving the Downturn How Boomers can turn around the reversals of fortune in time for retirement.

New Credit Card Protections Can Help Level Mountain of Debt Four tips for wise credit use post-CARD Act.

Minnesota Sues Six Debt Settlement Companies First enforcement action under new state law orders.

Consumer Groups Keep Up Pressure For New Consumer Agency Independent agency needed now more than ever, advocates say.

Consumers: Know Your New Credit Card Rights New regulations take effect today but consumer vigilance is essential.

Class Action Takes On Capital Ones 'Payment Protection' Plan Program so riddled with exceptions as to be 'worthless,' California suit claims.

Bill Me Later Charges Illegal Interest Rates, Class Action Says eBay subsidiary uses bank affiliation to skirt California usury laws.

Banks Eye New Fees, Revenue In 2010 New rules protect consumers but reduce bank profits.

Credit Card Issuers Looking For Ways Around Anti-Abuse Rules New ways of computing late fees bring in big bucks.

Chase Drops Mandatory Arbitration Clause Allows credit card holders to file suit in court.

American Express Axes Gift Card Fee Sharp drop in gift card sales spurs company to action but doesn't resolve all complaints.

Acid Test: Prepaid Debit Card vs. Big Bank Debit card can offer lower cost, prevent steep overdraft fees.

Survey: Americans Want Consumer Agency For Financial Products And Services Strong support for better disclosures, prohibitions on abusive practices.

How To Survive The New Credit Card Rules Even good customers will feel the impact.

Congress Fumes Over Credit Card Rate Hikes Lawmakers feeling heat over lenders' actions.

Credit Cards Giving Consumers Heartburn Consumers at banks' mercy until new law takes effect.

Latest Chase Controversy Part of a Pattern Chase has a knack for infuriating its customers.

Chase Raises Minimum Payments On Credit Cards Consumers with low rate, high balance, caught in trap.

Credit Card Delinquencies Up 11 Percent More consumers falling farther behind in paying down debt.

Advanta Closes Customers' Credit Card Accounts Analysts: company under severe financial stress.

Obama Signs Credit Card Bill Measure bans some of issuers' least popular tactics.

Senate Committee Approves Credit Card Accountability Act Measure would end some of the credit card industry's most abusive practices.

Chase to Refund $4.4 Million in Credit Card Fees Monthly fee was added to balance-transfer accounts.

American Express Safe from Class Actions? Court Says No In big win for consumers, federal appeals court turns aside Amex claims.

Credit Card Accountability Act Resurfaces in Senate Chris Dodd's bill would speed reforms set for 2010.

Are Credit Cards The Next Credit Crunch?

House Passes Credit Cardholder's Bill of Rights

New College Students Face Money Management Challenges

House Committee to Consider Landmark Credit Card Legislation

Survey: Banks Change Credit Card Terms "For Any Reason"

Are You Being Squeezed Dry by your Childs Credit Card Debt?

30,000 Consumers Weigh in on Abusive Credit Card Practices

Patients 'Overdose' on Medical Debt

Feds Back Tighter Credit, Debit Card Rules

Floating Due Date Snags Chase, Citibank Customers

Congress Takes On Credit Card Interchange Fees

Credit Card Debt Climbs Worldwide

As Credit Delinquency Rises, So Does Credit Relief Scrutiny

College Students Warned Against Credit Card Trap

High-Fee, Low-Credit Charge Cards Prey Upon the Poor

Senate Bill Would Curb Abusive Credit Card Practices

Senate Panel Slams Abusive Credit Card Practices

Congress Targets Credit Card Companies For Reform

Bank, ATM Fees Continue To Rise

Credit Card Fees Rise, Disclosure Statements Inadequate

Experian Launches New Credit Score; Critics Unimpressed

Credit Cards Target Students

Credit Card Companies Fear "Perfect Storm"

Credit Bureaus Introduce New Scoring System

More Banks Using Universal Default to Hike Interest Rates

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