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Credit Cards




Credit Cards

These little pieces of plastic have caused more trouble for more people than anything else we can think of. Read the complaints below to get an idea of what can go wrong, then check our Special Report, Escape From Plastic Prison, a guide to understanding your credit and knowing your rights.

ABC

  • AARP Chase Visa
  • Advanta
  • American Express
  • Applied Card Bank
  • Aria
  • Aspire Visa
  • Associates Visa
  • Bank of America
  • Bank of Marin
  • Barclays Bank/Juniper Financial
  • Beneficial Credit Services
  • Best Bank Visa
  • Bill Me Later
  • Black Diamond
  • Capital One
  • ChargeSmart
  • Chase
  • Chevy Chase Bank
  • CitiCard
  • Credit One
  • Cross Country Bank
  • DEF

  • Direct Merchants Bank
  • Discover
  • Emerge Visa
  • FIA Card Services
  • First Beneficial
  • First National/Consumer Credit Services
  • First National Bank of Marin
  • First National Bank, S.D.
  • First USA Bank
  • First Premier Bank
  • Fleet Bank
  • GHI, JKL

  • GE CareCredit
  • Global Finance
  • Green Dot Prepaid
  • HSBC
  • Imagine Mastercard
  • MNO

  • MBNA America
  • Monogram Bank
  • Netspend
  • New Millennium Bank
  • Net 1st National Bank
  • NextCard
  • PQR

  • PayPal Debit Card
  • Peoples Bank, CT
  • Providian
  • RBS MasterCard
  • Rushcard
  • STUV

  • Sterling Bank & Trust
  • Travelocity MasterCard
  • Tribute Mastercard
  • United Credit Natl Bank
  • USAA Credit Card
  • USAirways Mastercard
  • WXYZ

  • Wired Plastic
  • Wachovia
  • Zephyr Marketing
  • Latest Credit, Insurance Rates

    Credit Card Tips & News

    How Much Credit Do You Really Have? Figuring out how much credit you are using is key to keeping your credit score high.

    Credit Card Marketers Targeting Students Get New Scrutiny New York attorney general probes relationships between colleges and lenders.

    Avoiding Fees Under New Credit Card Rules Consumers must stay watchful as credit card issuers try to make up lost revenue.

    J.D. Power: Customer Satisfaction With Credit Cards Rebounds Slightly American Express ranks highest in overall satisfaction for a fourth consecutive year.

    FDIC Urges Stronger Debit Card Protections Wants banks to offer better terms to consumers still in overdraft protection programs.

    Banks Are Bullish, So Consumers Should Be Cautious Lenders back to heavy credit card marketing.

    What Do the Best Credit Cards Look Like? There's been a lot of change in the credit card industry. Here's how to choose the best card.

    No Government Bailout on Credit Card Debt There's no government aid on credit card debt, but there are plenty of options to help consumers.

    How To Avoid 'Toxic' Debt When debt becomes unmanagable, it becomes toxic.

    Credit Card Reform Act Working, Report Finds But warns on new trend that could cost consumers.

    Obama Signs 'Strongest Consumer Financial Protections in History' Into Law Measure protects consumers from hidden fees, investment scams, requires clear disclosure of terms.

    2010 Exclusive Debit Card Rewards survey Bankrate.com surveyed the top financial institutions to find the best debit card rewards.

    10 Changes To Your Credit Card Statement Credit card reforms are showing up in your statement. Here are the key changes and what they mean.

    6 Tips For Traveling With Credit Cards Here are some ways to prep your plastic for a trip abroad.

    Best Type Of Credit Card For Credit Score? Does your credit card need to be issued by a bank to have the most impact on your credit score?

    Fed Limits Most Card Fees to $25 Part of changes brought about by credit card reform legislation.

    Credit Card Companies Raise Rates On New Offers Cost of credit rising across the board.

    Eight Ways To Avoid Future Credit Card Pitfalls Consumers need new rules for the new credit card rules.

    Consumers Union Urges Rollback of Recent Credit Card Interest Rate Hikes Millions of consumers have been hurt by interest rate spikes, group says.

    Conn. Attorney General Wants Credit Card Rates Rolled Back Calls Federal Reserve's credit card rules 'woefully inadequate.'

    The CARD Act and the College Crowd

    Credit Tips And Tricks

    Get Control of What You Owe

    No Easy Way Out Of Credit Card Debt

    Penalty Fees, Interest Rate Hikes, and Misleading Contracts Await Credit Card Shoppers

    "Convenience Checks" Carry a Heavy Price Tag

    New Forms of Credit Scoring

    Understanding Credit

    Credit Bureaus: Who You're Dealing With

    Reading Your Credit Report

    Credit Scoring: The Fickleness of FICO

    Credit Knowledge: A Long, Hard, Struggle
    ---
    News

    How Do I Win a Credit Card Dispute? A cardholder is withholding payment until a dispute is settled. What else can she do to help her cause?

    Disputing a Credit Card Purchase Unauthorized use, billing errors and complaints are covered by two laws. Here's what you need to know.

    Are Credit Card Fees Increasing? People feared passage of the Credit CARD Act would bring new fees. Were such worries justified?

    New Law Doesn't Help Business Credit Cards The Credit CARD Act does not apply to small-business credit cards. What can business people do?

    A 'Real' Gold Card The new Gold Bullion Credit Card works like any other card, except a deposit of gold bullion coins secures the credit line.

    Digging Out of Debt and Surviving the Downturn How Boomers can turn around the reversals of fortune in time for retirement.

    Death of Overlimit Fees? Few issuers still use overlimit fees, which the new credit card law makes more difficult to charge.

    Fed Limits Card Fees The Fed seeks comment on a proposed rule that would limit card penalty fees and require re-evaluation of rate increases.

    New Credit Card Protections Can Help Level Mountain of Debt Four tips for wise credit use post-CARD Act.

    Sending Money by Cell Phone New cell phone apps allow users to make person-to-person payments.

    Minnesota Sues Six Debt Settlement Companies First enforcement action under new state law orders.

    Settle Credit Card Debt for Pennies? The ads shout that you don't have to pay your credit card debt. But what can these outfits really do?

    Consumer Groups Keep Up Pressure For New Consumer Agency Independent agency needed now more than ever, advocates say.

    Consumers: Know Your New Credit Card Rights New regulations take effect today but consumer vigilance is essential.

    Credit Cards Cater to the Rich Rewards cards aimed at the super-rich are proliferating. Are the super-services worth it?

    CitiCard Adds $60 Annual Fee On April Fools' Day, some Citi credit cardholders will be charged a $60 annual fee.

    How to Fix Credit Report Errors You're responsible for errors on your credit report. Here's what to do if there's a mistake.

    Credit Card Offers Up Last year ended with the first quarterly increase in credit card direct mail volume in three years.

    2010 Credit Card Guide The Credit CARD Act is bringing big changes. Here's what you need to know to make the most of it.

    Class Action Takes On Capital One’s 'Payment Protection' Plan Program so riddled with exceptions as to be 'worthless,' California suit claims.

    Should You Cancel an Unused Credit Card? To cancel or not to cancel? Bankrate.com explains what to do with inactive credit cards.

    3 Ways to Shed Credit Card Debt in Old Age There are few options for lowering credit card debt on a fixed income but these might help.

    Bill Me Later Charges Illegal Interest Rates, Class Action Says eBay subsidiary uses bank affiliation to skirt California usury laws.

    Banks Eye New Fees, Revenue In 2010 New rules protect consumers but reduce bank profits.

    10 Best Credit Card Moves in 2010 Follow these tips to get the most out of a new credit card law that will benefit consumers in 2010.

    Credit Card Issuers Looking For Ways Around Anti-Abuse Rules New ways of computing late fees bring in big bucks.

    Chase Drops Mandatory Arbitration Clause Allows credit card holders to file suit in court.

    Citi Cancels Gas Cards Citi abruptly closes some of its gas cards that are co-branded with MasterCard.

    American Express Axes Gift Card Fee Sharp drop in gift card sales spurs company to action but doesn't resolve all complaints.

    Six Smart Credit Card Moves The credit card world is changing fast. Here are six ways to make the most of the new law.

    Are Charge Cards Bad For Credit Scores? The impact of a charge card, like an American Express card, depends on the monthly balance.

    Acid Test: Prepaid Debit Card vs. Big Bank Debit card can offer lower cost, prevent steep overdraft fees.

    Survey: Americans Want Consumer Agency For Financial Products And Services Strong support for better disclosures, prohibitions on abusive practices.

    Credit Card Woes Depress Consumer Sentiments Consumer Reports Index finds some interest in home, car shopping.

    Credit Card Satisfaction Falls A new study finds that overall credit card customer satisfaction has sunk to a new low.

    FICO: Scores Not Dropping A new study finds that widespread credit limit cuts haven't driven most scores down.

    How To Survive The New Credit Card Rules Even good customers will feel the impact.

    Citi Adds Annual Credit Card Fee Citi will impose annual fees on some accounts unless users opt out or charge a certain amount.

    8 Major Benefits of New Credit Card Law Here are the highlights of the Credit CARD Act of 2009 that benefit cardholders, some of which take effect this week.

    AmEx, Discover end overlimit fee Ahead of credit card regulations, two companies will drop penalty fees for exceeding credit limits.

    National Credit Card Rate Averages Here are the average credit card rates from Bankrate's weekly survey of large banks and thrifts.

    Consumer Credit Continues To Shrink Banks close off the money flow as losses rise.

    Phase 1 of the CARD Act Consumers will have more time to pay and more notice before interest rate hikes.

    Can Credit Card Closed by Issuer Hurt FICO Score? When a credit card account is closed, your FICO score doesn't care who closed it.

    VantageScore Gains in Lawsuit Judge dismisses many FICO complaints in suit against credit reporting agencies.

    Banks Tightening Consumer Credit Tightening credit seen as way to reduce risk.

    Fixed-Rate Credit Cards Going Away? Issuers have been converting fixed-rate cards to variable rates. Why is this happening?

    Fed Eyes New Credit Card Rules Some consumer "unfriendly" credit card practices may soon be changed by the Federal Reserve.

    Credit Card Advance Can Haunt Your Future Card payments apply to lower-rate balances first and then to cash advances that take a higher rate.

    Congress Fumes Over Credit Card Rate Hikes Lawmakers feeling heat over lenders' actions.

    2009 Credit Card Study Results Bankrate surveyed 20 cards from the top issuers to see whose cards are the best deal..

    2009 Credit Card Study: The Fine Print What's in the fine print? See which credit card issuer has the best -- and worst -- practices.

    Credit Cards Giving Consumers Heartburn Consumers at banks' mercy until new law takes effect.

    Latest Chase Controversy Part of a Pattern Chase has a knack for infuriating its customers.

    Chase Raises Minimum Payments On Credit Cards Consumers with low rate, high balance, caught in trap.

    Credit Card Delinquencies Up 11 Percent More consumers falling farther behind in paying down debt.

    8 Major Benefits of New Credit Card Law Here are the highlights of the Credit CARD Act of 2009 that benefit cardholders.

    Will Good Cardholders Suffer Under New Law? The new credit card law may have negative impact on people who don't carry a balance.

    Advanta Closes Customers' Credit Card Accounts Analysts: company under severe financial stress.

    Obama Signs Credit Card Bill Measure bans some of issuers' least popular tactics.

    Is Credit Card Protection Worth It? Credit card protection plans might help in the event of a job loss, but their cost can add up.

    Video: Credit Cards for College Students Credit card offers abound on college campuses. Here's what students need to know.

    When's the Best Time to Pay Credit Card? To improve your credit score, it helps to pay before the closing date of the statement.

    Obama Wants Credit Card Legislation This Month Asks Congress for fast action on Credit Cardholder's Bill of Rights.

    Americans Turn Away From Credit Cards Consumers try to trim debt as economy sputters.

    When to Opt Out of a Credit Card Rate Hike Credit cardholders are being hit with interest rate increases. Should you opt out or accept it?

    Will Replacement Card Hurt Credit Score? How the card issuer reports the card to the credit bureaus determines the effect.

    7 Ways to Trash Your Credit Score You can get blemishes on your credit report without even trying.

    Navigating the Changing World of Credit Cards Credit card issuers are imposing negative actions even on good customers. Here's what to watch for.

    Does an Unactivated Credit Card Hurt Score? Many consumers have gotten cards but never activated them. What does this do to their credit scores?

    Senate Committee Approves Credit Card Accountability Act Measure would end some of the credit card industry's most abusive practices.

    Chase to Refund $4.4 Million in Credit Card Fees Monthly fee was added to balance-transfer accounts.

    New Credit Card Rules Have Downside The credit card reforms may help consumers, but may also bring unintended consequences.

    Is Credit Card Protection Worth It? Credit card protection plans might help in the event of a job loss, but their cost can add up.

    Why Doesn't State Usury Law Protect Me? Federal law supersedes state law when it comes to credit card interest rates.

    Others Not Liable for Card Owner's Debt When a credit card holder dies, authorized users are not responsible for the account's debt.

    Is a Credit Card Application by Phone Valid? Cardholder asks if he is liable for charges if the application was taken over the phone and never signed.

    Secured Credit Cards Harder to Get Secured cards are becoming scarce. Here's what you need to know to get one.

    American Express Safe from Class Actions? Court Says No In big win for consumers, federal appeals court turns aside Amex claims.

    GM Mastercard Rebate Points Remain Safe GM bankruptcy not likely to wipe out rebate points accumulated on GM Mastercards.

    Video: Invest or Pay Off Credit Card? It's almost always better to pay off your credit cards debts than to put money in a savings account.

    Issuer May Help Jobless Cardholder A newly jobless cardholder with good credit may be eligible for hardship treatment.

    Video: Credit Card Changes Affect Almost Everyone Issuers adapting quickly to tough credit environment.

    Video: Is A Secured Credit Card A Good Option? As credit shrinks, a secured card can work for some.

    Credit Cardholders Have Rights Many industry practices have become unfair, deceptive and anticompetitive, says Congresswoman Maloney.

    Credit Card Accountability Act Resurfaces in Senate Chris Dodd's bill would speed reforms set for 2010.

    Rules of the Credit Card Game The credit card contract is so one-sided that only one party can change the deal at whim.

    Closing a Secured Card Account It may not hurt your FICO score, depending on your available-to-used credit ratio.

    Store Credit Card a Good Deal? At a department store checkout, you're often asked if you want a store credit card. Is it worth the instant discount?

    Consumers Have Growing Leverage with Credit Card Companies

    Feds Crack Down on Credit Card Companies

    Are Credit Cards The Next Credit Crunch?

    House Passes Credit Cardholder's Bill of Rights

    New College Students Face Money Management Challenges

    Survey: Americans Cut Back On Credit Cards

    House Committee to Consider Landmark Credit Card Legislation

    Survey: Banks Change Credit Card Terms "For Any Reason"

    Are You Being Squeezed Dry by your Child’s Credit Card Debt?

    30,000 Consumers Weigh in on Abusive Credit Card Practices

    Credit Card Fee Bill Passes House Committee

    Merchants, Unions Press Congress on Credit Card Abuses

    Patients 'Overdose' on Medical Debt

    House to Hold Hearings on Credit Card Interchange Fees

    Confronting a 'Culture Of Debt'

    Feds Back Tighter Credit, Debit Card Rules

    Director Takes Aim at Banks in New Film, 'Overdrawn!'

    Floating Due Date Snags Chase, Citibank Customers

    Congress Takes On Credit Card Interchange Fees

    Consumers Lobby Congress to End Credit Card Abuses

    Congress Takes On Credit Card Abuses

    Credit Counselors Go Risque With their Message

    Credit Card Debt Climbs Worldwide

    As Credit Delinquency Rises, So Does Credit Relief Scrutiny

    Congress Calls Out Credit Card Companies

    College Students Warned Against Credit Card Trap

    High-Fee, Low-Credit Charge Cards Prey Upon the Poor

    Senate Bill Would Curb Abusive Credit Card Practices

    Fed Proposes Tighter Controls On Credit Card Rates

    Senate Panel Slams Abusive Credit Card Practices

    Congress Targets Credit Card Companies For Reform

    Report Finds High Debit Card Overdraft Fees

    Bank, ATM Fees Continue To Rise

    Credit Card Fees Rise, Disclosure Statements Inadequate

    Free Credit Reports Mark First Anniversary

    Credit Card Debt Sinking Many Older Consumers

    Experian Launches New Credit Score; Critics Unimpressed

    Credit Cards Target Students

    Credit Card Companies Fear "Perfect Storm"

    Credit Bureaus Introduce New Scoring System

    More Banks Using Universal Default to Hike Interest Rates

    Report Your Experience

    If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

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