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Premier Bankcard Reviews

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About Premier Bankcard

Pros
  • Helps rebuild credit
  • Accessible payment options available
  • Positive impact on credit scores
Cons
  • High fees and interest rates
  • Poor communication from customer service
  • Frequent billing discrepancies

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Premier Bankcard Reviews

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    How do I know I can trust these reviews about First Premier Bank?
    • 4,657,823 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Customer ServiceStaff

    Reviewed May 2, 2025

    I had a run in with their customer service. Agents are absolutely terrible. Smart mouth and just ignorant. I legally changed my name so when I gave them all the documentation that was required by federal law to issue a new card with my correct name on it the first Premier card credit card they took forever. They let the documents sit and they never went to review so I never got a card until I called them and I chewed them out but in the meantime they wanted me to continue making the payments to them but didn't want to allow me to have access. And how do I know that they're a bunch of liars. Very simple.

    When I sent them a letter with the court order the new driver's license social security card they went in and killed the current credit card that I had so I couldn't access the account. I couldn't do anything so when I called them they said, "Oh I need to send all this stuff to him." I said, "Oh I already did." They said, "Well send it again." We went round and round on this. They have to be the worst credit card company that you going to want to deal with if you're trying to rebuild credit. In fact they promote you into defaulting by doing stuff that infuriates you and blocks your ability to pay them. What they want for me now is to pay the balance off because when they would not issue me a new card with my correct name on it I've reversed a payment on them. I told the bank no it's not authorized and it wasn't because they were not providing the service for which I paid them for.

    They got pissed and first premier close my account. Said it was discretionary but they still expected me to pay the balance of the the card off but now I don't have a card but they sure do want the balance of their money back so I kind of told him, "If you are going to kill my card without notifying me other than this sending me a letter saying that you did that and I made this not send you another damn payment."

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    Reviewed April 18, 2025

    This card is ridiculous, around 7 bucks monthly, then you have a purchase fee when you make a purchase that’s around 10 bucks, annual fee of around 50 dollars. It’s honestly RIDICULOUS! I will pay off my minimum just to check it a few days later and see that they have charged my payment to some ridiculous fee.

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      Reviewed April 15, 2025

      Do not use the card. They are paid liars and scammers! Not legit complaint to CFPB. They put a hard pull on my credit and made an offer. They think you are desperate. Do not do it! Get a payday loan. They are wrong!

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      Customer ServicePunctuality & Speed

      Reviewed April 12, 2025

      So I received a call from the company that I was late 2 days? I'm like really, I haven't been late on any credit card in a dozen years since I've gotten all my credit cards. I use them primarily for business. So I looked into it, and sure enough, I was late 2 days. This is the only company that I know of that does not do auto-pay. All of my other cards are on auto-pay. I really didn't have any issues with this company except for the fact that they do not do auto pay. As a business owner, this is everything. I do not have the time to go into all my credit cards monthly to make a payment. In this century, what credit card company does not want a customer on auto-pay? They get their money guaranteed every month on that day. So, on Tuesday, I will pay off both cards and cancel them. I don't need them, but it's like everything else, a convenience. I will just use my other cards that gladly accept auto-pay.

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      Price

      Reviewed April 11, 2025

      Their interest rates are horrible, annual fees that are no longer charged by most credit card companies and they charge you for a credit line increase. I would cancel the card if it wasn't going to affect my credit.

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      Customer ServiceStaff

      Reviewed April 5, 2025

      I would not use this card ever again. I have a First Premier bankcard and I had it canceled because of all the fees. You can never pay down your balance because all they do is add fees that you are not expecting and take away from your credit balance. After they do this they have very rude customer service representatives that like to tell you what you have to do. Also, they like to add fees and put you over your credit limit and then report it to the credit bureau as if you have made charges to put yourself in overdraft. This company is horrible. I will never use their credit card again.

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      Price

      Reviewed April 4, 2025

      Please never get this credit card. I have been paying mine off for over a year now .&&. I have paid triple of what I actually spent. $20.00-$30.00 interest fees plus... $12 monthly fees. Wherever they can add a fee... They will. Disgusting inhumane thieves. 0000.0000 πŸ’₯πŸ”₯πŸ‘οΈπŸ§ΏπŸͺ¬πŸ’«βœ¨

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      Reviewed March 31, 2025

      I received my Premier credit card after noticing the extreme fees. For a $500 credit line I was asked to pay an initial $54 fee + $8.25/month just to hold the card. After the first year, the fee increases to $10.40/month. I rejected this card without regard to my credit report. Consumer beware! This is a trap for the desperate. No matter your creditworthiness there are better options. Do your research!

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      Customer ServiceOnline & App

      Reviewed March 28, 2025

      Worst company on the planet, I tried to pay my bill with their app, it keep getting returned! I called. They said the routing number was wrong, went to the bank to verify the routing number it was correct, then the app finally took the routing number from the bank as the person at the bank helped me, but then First Premier said the acct number was wrong, the lady at the bank got on the phone and told them it was correct! They insisted it was wrong, so I paid off the card right there and then cancelled it, when I paid the First Lady she said it was all paid off, and she would send me to the cancellation dept, when I told them to cancel the card she informed me there was an 8$ fee, I told her to get lost and cancel the card right now! NEVER EVER USE THIS SCAM COMPANY!

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      Customer ServiceSales & Marketing

      Reviewed March 28, 2025

      Absolutely the worst I ever seen..I received this card in the mail and when I looked closer to the rip off scam I called their customer service and told them, "I don't want anything to do with you. You should be ashamed to work for these crooks." STAY AWAY FROM PREMIER BANKCARD.

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      Premier Bankcard Company Information

      Company Name:
      First Premier Bank
      Website:
      www.firstpremier.com