Premier Bankcard Reviews

The company is not to be trusted. Had the card 3 ½ years. The relationship ended when the merchant I bought from *Target* voided a transaction for me on the 29th of October. Premiere went through with 2 transactions, barely anything. Instead of helping customer service decided to be combative and tell me if it didn't go through, there wouldn't be a charge on the card. They didn't even reach out to Target but charged me for each dispute.

My cards were both paid in full & I had credit balance due to an overpayment. They sent me a check & started charging small fees on cards with a zero balances. That was followed by late fees & late fees on late fees. After racking up about $200 over 3 or 4 months, they turn me in as a delinquent account & ruining my good credit. My accounts were paid on time by automatic payment & this is appreciation I got. A drop in my credit score by 115 points once my accounts were paid off & I worked so hard. Sad & disappointed with our system that this can happen. They say closing accounts is bad for your credit score but so is leaving them open! Beware!

Horrible customer service every time. There is no auto pay so people with short term memory loss like myself always get screwed with late fees. You know what they said? "Remind yourself on your phone." Well sorry sir I have a flip phone. I was in an accident causing short term memory loss. All my bills are on auto pay. They purposely don't so they can try and get you on late fees. I hate them so much.

I just used ny Premier Card to get gas and it worked fine. I tried using it at the liquor store and it was declined and wouldn't even work at Walmart. Their customer service isn't working on weekends. Not happy.

This company sucks! Do not get a credit card through them, I thought I was building my credit by getting their card and the turned around and almost immediately shut my card off and then has the nerve to cancel every payment I try to make on it and then charge me all these fees and fines! I'm over it! I did not deserve this. I work a full time job. I pay my bills on time. My credit WAS going UP until I got their card. Don't do it! You WILL REGRET IT!

I was extremely precautious and worried when I first connected with Premier over 6 years ago bc I had never heard of them and they don't appear to have decent ratings. But reeling from a bankruptcy years prior, I was anxious to start reestablishing myself credit-wise. Premier was the first company to extend a credit card to me at that time. The Interest rate was and still is astronomical but that was to be expected. They have given me the opportunity to increase my credit line as I build time and good payment history with them. I have consistently received great Customer service from them which was the most unexpected positive feedback I can give. I'm treated with respect, kindness and due diligence.

First Premier Credit Card is breaching original contract by increasing the Interest Rate or APR from already High rate of 28% to outrageous amount of 36%. They are doing this during a difficult Economic time for most people especially those of Low Income. Credit Card companies, Landlords, Etc should not be able to breach original contracted rates at their leisure

I have no account or debt with this company. I’ve never heard of them before but now they call me nonstop from many different numbers. No voicemails or mail. I block one number and another pops up. Don’t sign up for a predatory credit card or loan with this company. Based on the harassment I’m receiving and the numerous negative reviews and complaints should tell you enough that anything to do with them will be a truly horrible mistake.

Premier Bank approved credit card $700 09/05/2024 and I paid application fee $55. $79 annual fee later. I never got my credit card but $55 was charged in few seconds. Sooo.... no updates, no messages, no email... Nothing!!! More than 1 month. I was lucky yesterday after 35 mins to reach customer service representative name Erick that has absolutely no professional skills. This rude man asked me to send the copies only by mail!!!! of my SSN, ID, bills, etc. Are you ok there? Every day we are seeing how many fraud, identity theft, scam around. Erick said they don't accept electronic identity proofs. BTW the credit card was approved 09/05 and paid. How is possible? How is possible to send in 2024 so important copies by mail to bank with very bad reputation? I just got card balance $700. But real balance after all fees will $575. Now I'm waiting for $55 back on my credit card BofA with balance 7k. Just avoid this stupid bank!!!!

Be cautious of this banking entity. I was given a credit card offer through Experian. I decided to go ahead and accept the offer. When reading the details there was a one time program fee of $95 due before you can use the card. They do this and ask you pay it immediately before you see the real fees. I was able to schedule the payment out as I wanted to see the actual details in the credit card packet. As I had feared, the bank had already billed $135 fee to the inactive credit card for a yearly membership fee. This was not detailed in the offer. They made no reference to it and worded it as though all you had to do was simply pay that one $95 fee. What a joke, $250 just to open an account with a sub prime lender, no thanks. Additionally they interest rate they are imposing is above my state's max.