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Aspire Visa Reviews
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Very shady company. I have yet to speak to someone without an accent. Everyone talks fast to try and confuse you. Despite making a payment to my credit card and it placing my account more positive than the credit limit, they still refuse to unblock my card for me to use. They are very annoying, and not worth the headache. Better off getting a secured card and letting these people file bankruptcy. They are awful. I can honestly say I dislike everything about this company.
Constant run around from company. Poor communication. Poor security. After my account was hacked I closed it and was billed for a service fee. They mailed me a fraud affidavit and it only had a partial amount of the actual fraud. This is after a police report, and I believed was settled.
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In February of this year I noticed for fraudulent charges on my account. I contacted them and filled out the paperwork for the fraudulent charges I got back papers stating that I was the one that made those charges, but I did not make those charges. So I contacted the contacted the merchants of those charges and was told by them that because they were fraudulent charges the funds that were charged to my account were sent back to my account and the account from them were closed. So I contacted Aspire again to find out why the charges were still on my account and was told that the funds were not refunded to my account because it's not stated in my statements.
So I asked them if the merchant has credited my account the phones that they took in the first place because they were fraudulent who I needed to contact to find out who's lying or what's going on they gave me no answer. But did tell me that if I did not pay those that it would reflect on my account and on my credit score as an unpaid debt even though the merchant submitted the payment back to my account.
They told me that if I did not pay those fraudulent charges that they were going to close my account and it would reflect on my credit score which is not right they've already been credited back all the funds that were fraudulently charged but did not apply them to my account and can't tell me why they were not because the merchant even gave the exact date that they were credited to my account and I don't know who to contact about this but they need to be sued for this. I'm working on bettering my credit score not hindering and degrading my score this is totally unfair and something honestly needs to be done!!!
I was late paying but I was about to pay it off. I didn't know they closed it and they also said I went over the limit on the card. These guys didn't give me a chance to pay my account off. They also keep the account open so they keep charging me over the limit.
This card is ridiculous. I haven’t used this card but my payment goes up every month. I contacted them and they gave me line of ** as to why. There should be something done to this company because of the ridiculous fees they charge and looked into as to why when a card isn't used why does the payment and balances go up! How can someone get ahead if these idiots keep taking advantage of people!
They had a civil suit back in 2008 a new suit needs to be filed. They add an unauthorized credit protection fee based on your balance monthly, on top of account maintenance fee they recently added as of 3-26-23 after the fact. They tell you they will close your account if you don't agree to it, which affects your credit closing an account. They truly need be investigated. I was receiving 25-30 a month in fees on top of interest. They are charging interest on account maintenance fees which they don't initially disclose and apparently can change their terms and conditions on a whim. Avoid these scammers.
I love using my Aspire card, but I called Aspire customer service on January 31, 2023, requesting a zero balance letter. I was told it would be mailed and I should receive it within 7-10 business days. I waited until February 9th to inquire about the status and I was informed to wait until February 13th and, if I did not receive it by then, give them a call back on February 15th. I called on February 15th and the rep told me that they saw the request for the letter and apologized that it has not arrived. He said that he could email me the letter.
Why didn't I get the opportunity when I first called on January 31st? Once he confirmed my email address, the rep informed me that it will take 3-5 business days. Now mind you, if I wait until this time frame, I would have waited almost 20 business days which I believe is not good. I requested to get it earlier but the rep kept telling me "sorry for the inconvenience". I think that is terrible customer service and not my fault but I believe Aspire should be made every effort to get my zero balance letter sent out immediately so as to not wait any longer.
I got the Aspire credit card in March of last year and never used it but every month they took anywhere between $20-$30 so I canceled it in May. Now it being almost a year later, I just got an alert on my phone that they took out $32.25. I thought I was done with them taking my money?!
The Aspire Credit card is a scam. I applied for it in March of 2022, got approved for $1500. However, I never received the credit card, even though I was invoiced for "usage" fees. I called customer service on a monthly basis informing them that I never received my credit card, and I was being invoiced for "usage" fees. They guaranteed that they would send a replacement card within 10 business days, and not to worry about the late fees. However, every month I was being invoiced for fees and I kept paying the minimum due. I finally gave up and called them in the fall of 2022, to cancel my card. They apologized and informed me that they would cancel the card and any fees. This December, I received a letter of collection for $160.10 for past due fees. Stay away from this company!
I have had the company turn a $35 payment into a $1000 payment on several occasions. I don't know how $35 goes to $1000 but ok. I have had to cancel more than one of these kinds of payments and this month I have to worry about my rent check bouncing. This is honestly the worst credit card company I have ever dealt with.
Aspire Visa Company Information
- Company Name:
- Aspire Visa
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