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Capital One Venture

Capital One Venture

 3.9/5 (171 ratings)
  • 5 stars
    49
  • 4 stars
    76
  • 3 stars
    29
  • 2 stars
    7
  • 1 stars
    10
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About Capital One Venture

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

The Capital One Venture card can help you earn points to use for travel. Read more Capital One Credit Cards reviews to learn about other Capital One credit cards.


Overall Satisfaction Rating

  • 5 stars
    49
  • 4 stars
    76
  • 3 stars
    29
  • 2 stars
    7
  • 1 stars
    10

Pros

  • Earn unlimited travel rewards
  • $0 introductory annual fee
  • High sign-up bonus

Cons

  • No intro APR
  • Less flexible rewards

Bottom Line

Capital One Venture earns miles that can be redeemed for airfare and travel expenses. Venture miles are less flexible than cash back rewards, but the card’s extra perks and benefits are worth it for frequent travelers.

Top Capital One Venture Reviews

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Rated with 5 stars
Verified

Everything you use this card for garners points to use to erase travel purchases. There are no gimmicks or coupons or savings or discounts. You use your card, earn points, erase y...

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Rated with 5 stars
Verified

This is the best credit card I have used. If they see something that doesn't look right I get a message or a phone call. Even though this card has a fee, I am able to get money ba...

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Capital One Venture card review

Capital One Venture Rewards credit cards are extremely popular because of the high rewards rate. The Capital One Venture card earns miles back on every purchase, not just travel-related expenses like its competitors. Plus, there’s an opportunity to earn 50,000 bonus miles within three months of opening an account. Cardholders get the most out of Capital One Venture when they redeem miles for travel expenses.

capital one venture rewards credit cardRecommended Credit:
Good or Excellent
Capital One Venture Rewards
  • One-time 50,000-mile bonus if you spend $3,000 in first 3 months
  • Earn 2x miles on every purchase + 10x miles on select hotels
Learn how to apply
Capital One Venture card rewards
Each Capital One Venture card purchase earns unlimited 2x reward miles, and you earn 10x miles for each dollar spent when you use your card at Capital One’s hotel partners. Cardholders can transfer their Capital One Venture rewards miles to more than a dozen travel partners. Plus, Capital One Venture cardholders have the opportunity to earn a 50,000-mile welcome bonus if they spend $3,000 within three months of opening their account. There’s no limit to how many miles Capital One Venture cardholders can earn, and miles never expire as long as the account is in good standing.
Capital One Venture card benefits
In addition to easy rewards, the Capital One Venture credit card comes with travel, access, protection and management benefits.
  • Global Entry or TSA Precheck: Get a statement credit for Global Entry or TSA Precheck application costs.
  • Travel insurance: Automatic travel accident insurance covers losses when you use the Capital One Venture card to book travel fare.
  • Exclusive events: Capital One Venture cardholders get VIP access to sporting, music and culinary events.
  • $0 fraud liability: You aren’t responsible for unauthorized charges if your Capital One Venture card is lost or stolen. Plus, you get alert notifications about suspicious activity on your account.
  • Mobile app: Access your account, view your balance and transactions, pay your bills and check CreditWise at any time through the Capital One mobile app.
  • 24/7 customer service: Capital One Venture customer service representatives are available around the clock.
Capital One Venture card fees
Capital One Venture waives annual fees the first year and charges $95 each year after. There are no foreign transaction fees for overseas purchases. Late payment fees are up to $39.

Capital One Venture card comparison

Below, compare Capital One Venture, American Express Cash Preferred Blue and Chase Sapphire Preferred credit cards on rewards, sign-up bonus, intro APR and annual fees.

Capital One VentureChase Sapphire PreferredAmerican Express Blue Cash Preferred
Credit card rewards2 - 10x miles back on every purchase1 - 2x points on every purchase1% - 6% cashback on every purchase
Signup bonus*50,000 miles60,000 points$250 statement credit
Intro APR0% for 12 months
Annual fee
Customer satisfactionLearn moreLearn moreLearn more
* See terms and conditions
Credit card rewardsSignup bonus*Intro APRAnnual feeAnnual fee waived first yearHow to apply
Capital One Venture2 - 10x miles back on every purchase50,000 miles$95Learn more
Chase Sapphire Preferred1 - 2x points on every purchase60,000 points$95Learn more
American Express Blue Cash Preferred1% - 6% cashback on every purchase$250 statement credit0% for 12 months$95Learn more

Capital One Venture FAQ

How does Capital One Venture card work?
Capital One Venture credit cardholders earn travel rewards for each dollar they spend. Miles are then redeemed for travel and statement credits against travel purchases at 1 cent per mile. You can also transfer miles to more than a dozen airline partners. With Capital One Purchase Eraser, you can book travel with your Venture card then redeem miles for a portion of the cost.
What kind of card is Capital One Venture?
Capital One Venture is a travel rewards credit card. Cardholders earn miles when they make purchases with their Capital One Venture card and can redeem those miles for travel purchases.
How much are Capital One Venture miles worth?
Capital One Venture miles are worth 1 cent per mile when you redeem through the Capital One Rewards Center. You can redeem Capital One Venture miles for nontravel-related expenses, but rates vary and can change without notice. Get the most out of miles when you fly with Capital One Venture’s airline partners:
  • JetBlue
  • Aeromexico
  • Air France KLM
  • Air Canada
  • Alitalia
  • Asia Miles
  • Avianca LifeMiles
  • Emirates Skywards
  • Etihad Airways
  • EVA Air
  • Finnair
  • Hainan Airlines
  • Qantas
  • Qatar Airways
  • Singapore Airlines

Is the Capital One Venture card worth it?

Capital One Venture cards are great for people with good or excellent credit who want easy travel rewards. You get the most of out the Capital One Venture if you spend $10,000 or more with the card per year and frequently stay at hotels.

Capital One Venture Reviews

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How do I know I can trust these reviews about Capital One Venture?
How do I know I can trust these reviews about Capital One Venture?
  • 3,245,038 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Page 1 Reviews 0 - 10
Rated with 4 stars
Verified Reviewer
Original review: Oct. 27, 2020

CapOne Venture has a fee, but has zero foreign exchange fees, as well as 2% cash back. For some, these two benefits outweigh the cost.

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Rated with 5 stars
Verified Reviewer
Original review: Oct. 19, 2020

The Venture One card has pretty good rewards. The "miles" you earn may be used as statement credits for certain travel-related expenses, which allows for a wide breadth of expenses to apply points to (food and rideshare, for example). They also have an amazing, easy to use application and wonderful customer service.

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    Rated with 1 star
    Verified Reviewer
    Original review: June 23, 2021

    I won't bore you with all of the details however however after 6 hours 23 minutes and 3 phone calls to Capital one travel rewards and 3 calls to American Airlines, my issue was finally resolved. It was CLEARLY Capital One error. It was only resolved because I pushed and told them what I knew could happen. The agent I spoke to JB originally said she was unable to help me further however when I demand it that she contact her help desk and American Airlines all of a sudden my trip began to fall into place. She clearly was not willing to go the extra mile and go to 2nd level support.. I guess it was just too inconvenient for her to do what she is PAID to do in providing EXCELLENT customer service. If management reads this and wants to contact me, I have very detailed notes and you can listen to the "recorded" call.

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    Rated with 1 star
    Verified Reviewer
    Original review: May 18, 2021

    I had my credit card with Capital One for 15 years, rode the wave up to the Venture card when they came up with it. Although it's not my main spending card anymore, kept in my wallet due to convenience and still use it occasionally; always pay in full; never late once in 15 years. They charged me a $95 membership fee last week, so I called to ask for options to get that taken off. They said no. Although the fee is for the next year, they wouldn't even switch my account to one of their 'free' cards.

    Insane they want to charge the full year's membership although I told them I don't need the 2x rewards for $95. Just not worth it for me. They only gave me one option: close the account in 40 days (after they charge the fee) and I can get my $95 back. Great, I will just do that. People have struggled a lot financially during the pandemic, and CapitalOne is squeezing people for membership fees. They should learn how memberships work from Costco, Amazon and the like. Nicely done COF!!!

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    Rated with 1 star
    Verified Reviewer
    Original review: April 14, 2021

    I had a $500 airline credit from a flight cancelled due to COVID. The flight was booked through Capital one travel center and redeemed with capital one points. I tried to redeem for a different flight and was told the new flight was $940 and that out of Pocket expense was going to be $440. I thought this was outrageous and found the identical flight on Kayak for $350. I purchased the flight out of pocket.

    A few days later I checked the capital one website and found the same flight for on their website for the same $351. When I asked why the flight was not offered the first time i was told the capital one agents are not always able to see the cheapest flight. This is either a scam or total incompetency on their part. Either way is unacceptable. The website sucks and does not show travel credits or history and it takes hours to get any help as they are always experiencing an unusually large volume of calls. Do yourself a favor and put something else in your wallet.

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    Rated with 1 star
    Verified Reviewer
    Original review: Feb. 14, 2021

    Planned a family Ski vacation for 12/12/20-12/19/20 3 other families. All families Had to purchase lift tickets through EPIC.Snow,Com/Vail Resorts in October. My family purchased 4 lift ticket at a total cost of $2,000.00. The Ski trip had to be canceled due to multiple Covid-19 issues. Informed Epic of cancelation. We never heard back from them so disputed lift ticket charge through Capital One Venture. Capitol One refunded amount, but EPIC charged back the card for the $2,000.00. The other families received credits from their credit cards with no charge back (AMX and Well Fargo).

    When I explained my frustration to a Capital One customer service representative in why I was charged back and the other folks weren't, the representative explained their cards was tied directly to a bank (AMX, Chase, WellFargo) etc.. and have different "rules" in dealing with merchants. Basically, Capital One Venture offers NO CONSUMER PROTECTION! If you are considering applying for this card, please be aware! We are canceling and going to CHASE!

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    Rated with 1 star
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    Verified Reviewer
    Original review: Dec. 18, 2020

    I've had a Capital One credit card for a number of years, and have always loved that I could depend on what the statement closing date would be. It let me time my purchases, when I needed to, so that I could pay the entire balance in full each month. This time they did NOT notify customers of their decision to have the closing date now vary each month - not specifically. Instead, it was buried in my monthly statement and I did not notice it - and others did not notice it either. They're touting that my due date won't change - which makes no difference to me. Of course, this first month of their new policy EXTENDED the closing date - right before Christmas and with COVID economic problems - to report, and want payment of, a higher balance than what we're used to.

    I've been reading reports of Capital One closing accounts that had been in good standing for years, discontinuing lines of credit, etc without notice - and am wondering if this change is an attempt to force us to pay their high rate of interest? When we've managed our credit properly all along? I'll be moving my current balance elsewhere (whatever's left by the due date) and cut WAY back on using this account. No doubt at some point they'll close my account since they aren't making money on me...

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    Rated with 1 star
    Verified Reviewer
    Original review: Oct. 26, 2020

    Once the coronavirus hit, it was hard keeping up with the $50/month payments. We are also one of the 2017 Northern California wildfire victims so, after losing literally Everything, it's been rough. Our score was at 800 only to be destroyed by Capital One and their fees! They didn't try to help. We have since canceled our cards and when we do get our settlement you can bet your bottom dollar we will never get another Capital One card.

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    Rated with 1 star
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    Verified Reviewer
    Original review: Sept. 18, 2020

    Refuses to overturn fraudulent transactions. I purchased a map (digital) from a website that is supposed to make it available after purchase. It was not available, and as the company had no phone number, I found their support email after searching for it. I emailed them, which was bounced back. No way to contact vendor, no content. I disputed the transaction, which about 45 days later was overturned to the scam website's favor after the vendor contacted them. What a joke of a company, I never had issues with disputes when using Chase or Citi cards.

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    Rated with 1 star
    Verified Reviewer
    Original review: Sept. 13, 2020

    I've had the Capital One Venture Rewards card for about four years now. Recently, I went to make a purchase in the town I live in. For some reason, Capital One flagged the purchase as fraud. However, I called their fraud department right away from the department store. The customer service rep confirmed my identity by asking for the last four digits of my SS# and other personal information. She also sent a code to my cell phone to confirm, which I read back to her. She then said they were having some type of problem, and that although she had confirmed my identity and that the purchase wasn't fraud, she couldn't get her system to remove the fraud code, and so my account was frozen. She then told me that I would need to send in a photo of my ID for the fraud department to review, and then they would take the hold off my card within 7 to 10 days.

    So basically, I have a card with an annual fee that I'm paying to use, that has blocked usage for 10 days. I literally use the card every day, always pay the bill on time, and have a credit score of 820. Their customer service was horrible, and there was 0 empathy. I will not be renewing this card because of the customer service, which has been poor on other occasions also.

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    Rated with 1 star
    Verified Reviewer
    Original review: Aug. 19, 2020

    I have a Venture card from Capital One which I have had for quite some time. I have an 830 credit score and have never in my life been late with a payment on any credit card. They decided to cut my limit in half because I haven't used the card enough according to them. I called to complain and they basically told me tough. I have worked very hard to obtain an 830 credit score and this is how I am rewarded? If I charged up the card and paid the ridiculously high interest rates that they charge which is 16.9% I would not have the exceptional score that I have. I have that score because I pay on time every-time and I keep the utilization rate extremely low. They obviously don't like to work with people like me and rather have people that get accessed late payments and become stuck under their thumb for life.

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: June 10, 2020

    Very disappointed in customer service and customer support. I tried to dispute a charge for a flight during COVID due to not being able to contact the merchant in any form to cancel, reschedule or try and get a refund. Absolutely No Support. The customer service representative didn't fully understand that communication with the merchant was completely null and therefore, resolution couldn't be obtained. I will cancel my card immediately.

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    Capital One Venture Company Information

    Company Name:
    Capital One Venture
    Website:
    www.capitalone.com