Capital One Venture Reviews

The first card that I had was getting hit with fraudulent charges, so they sent me a new card, and then the new card was getting hit by the same company before I even had it out of my mailbox! I had not even had the card in my hand yet to activate it. What is that say about Capital One's security? Well, it tells me enough that they can keep their third card for sure. I'll be settling up the account and closing that as soon as possible.

I am sad to say that I definitely would NOT recommend this card!!!! I was told it was a VISA card on the website! Come to find out that they are now all discover cards!! My son is traveling to Italy and I did my research to ensure the best experience for him! It was too late to get another travel card without any fees for transactions! DISCOVER is not available in the college town and most of ITALY!!!! If you are traveling internationally DO NOT GET THIS CARD!! They refused to change it to a visa and I am beyond disappointed! HORRIBLE CARD!

What’s especially concerning is the nature of the verification process itself. After allowing an initial purchase, subsequent activity is flagged as “fraud,” and customers are then asked to upload highly sensitive personal documents through an emailed link. Even if this process is legitimate, it raises serious questions about how securely this information is handled and why such intrusive verification is required after the account has already been approved and used. I’ve also seen multiple reports of customers experiencing the same pattern, which makes this feel less like an isolated issue and more like a systemic problem. I have two other Capital One cards tied to the same online account??? How stupid is this!!!!

Capital One Travel is the WORST! They left us stranded without a hotel reservation for four nights. We had prepaid for the stay, but they never booked it. The hotel, the Hilton, had no rooms available, nor did any other hotel. But Capital One Travel did us the huge “favor” of refunding our reservation with no charges. Never again! Ruined our vacation.

I recently did a balance transfer to my card for almost $18,000 and got charged over $500 for it. Then the next month the automatic payment hit and you collected the full payment included the almost $18,000 balance transferred (which doesn’t make any sense!!!). When I realized it, I called to fix it and I was told that within 10 business days I was going to get my money back. 2 weeks went by and nothing happened… I called again and I was told that they didn’t see that they requested my money, I was even told that this happens so offer that they had a regular procedure for it, because it happens to many people, then the very chatty and happy lady that helped me told me that this time for sure!!! Within 10 business days again, I was going to get my money back.

Be warned: This will affect your credit. Applied for the Capital One venture one Balance transfer card. 1/28/26. It was advertised 21 months 0% financing, 3% transfer fee, 0% annual fee. With Credit score between 670 to 850. My score is 739. I have transferred before and normally can do the transfers as soon as I’m approved which I was online, right away, for $7000. It wouldn’t allow me to. I called Capital One. You have to wait for your card.

This card specifically for traveling and you get more rewards booking through Their website BUT if you compare their prices with any other website they are more expensive and they don’t price match Packages which is the main thing people use to book a vacation trip. The HIDE, Venture X don’t price match packages (hotel and flights together). Way cheaper on Expedia or Booking.

I applied for the Venture One Rewards Card during a promotion: 0% interest and "Earn 20,000 bonus miles once you spend $500 on purchases within 3 months from account opening". It is a serious bait and switch committed by Capital One. When I called customer service, many, many times, I was told that there was no bonus attached to my application. That isn't even logical because why would anyone apply for the card without the current bonus? I already have two other Capital One cards that had more than enough room for my purchases, so applying for the Venture Card minus bonuses makes no sense.

I booked my flights and rental car through Capital One. My flight was cancelled so I called to adjust my rental car. Not only would they not adjust it or cancel, they said if I don't pick it up within 2 hours of the reservation, the car goes back into the fleet and I don't have a car. How does that make any sense at all?

I have been a customer for 15 years and due to an error between my bank and Capital One, the mobile payment was returned. I was charged a $29 late fee and when I called, they said that they couldn't do anything. I paid the full statement amount and the fee over the phone. 2 days later, I received an interest charge of $60.72!! I called again and told them my statement was paid in full why was I being charged an interest charge? They said the max they could do is to give me a $50 waiver for one time only. I told them to look at my history throughout these 15 years as a customer to see if I had ever missed a payment, and the max they said was: I am sorry you feel this way. Welp! Because of $39.72 you have lost a loyalty customer as I have canceled my card.