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Capital One Venture

Capital One Venture Reviews

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Overall Rating1.6 out of 5
See all 96 reviews & ratings

About Capital One Venture Reviews

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The Capital One Venture card can help you earn points to use for travel. Read more Capital One Credit Cards reviews to learn about other Capital One credit cards.


Pros & Cons

Pros

  • Earn unlimited travel rewards
  • $0 introductory annual fee
  • High sign-up bonus

Cons

  • No intro APR
  • Less flexible rewards

Bottom Line

Capital One Venture earns miles that can be redeemed for airfare and travel expenses. Venture miles are less flexible than cash back rewards, but the card’s extra perks and benefits are worth it for frequent travelers.

Featured Reviews

Verified
Rockwall, TX

Everything you use this card for garners points to use to erase travel purchases. There are no gimmicks or coupons or savings or discounts. You use your card, earn points, erase y...

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Verified
Toms River, NJ

This is the best credit card I have used. If they see something that doesn't look right I get a message or a phone call. Even though this card has a fee, I am able to get money ba...

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Capital One Venture card review

Capital One Venture Rewards credit cards are extremely popular because of the high rewards rate. The Capital One Venture card earns miles back on every purchase, not just travel-related expenses like its competitors. Plus, there’s an opportunity to earn 50,000 bonus miles within three months of opening an account. Cardholders get the most out of Capital One Venture when they redeem miles for travel expenses.

capital one venture rewards credit cardRecommended Credit:
Good or Excellent
Capital One Venture Rewards
  • One-time 50,000-mile bonus if you spend $3,000 in first 3 months
  • Earn 2x miles on every purchase + 10x miles on select hotels
Learn how to apply
Capital One Venture card rewards
Each Capital One Venture card purchase earns unlimited 2x reward miles, and you earn 10x miles for each dollar spent when you use your card at Capital One’s hotel partners. Cardholders can transfer their Capital One Venture rewards miles to more than a dozen travel partners. Plus, Capital One Venture cardholders have the opportunity to earn a 50,000-mile welcome bonus if they spend $3,000 within three months of opening their account. There’s no limit to how many miles Capital One Venture cardholders can earn, and miles never expire as long as the account is in good standing.
Capital One Venture card benefits
In addition to easy rewards, the Capital One Venture credit card comes with travel, access, protection and management benefits.
  • Global Entry or TSA Precheck: Get a statement credit for Global Entry or TSA Precheck application costs.
  • Travel insurance: Automatic travel accident insurance covers losses when you use the Capital One Venture card to book travel fare.
  • Exclusive events: Capital One Venture cardholders get VIP access to sporting, music and culinary events.
  • $0 fraud liability: You aren’t responsible for unauthorized charges if your Capital One Venture card is lost or stolen. Plus, you get alert notifications about suspicious activity on your account.
  • Mobile app: Access your account, view your balance and transactions, pay your bills and check CreditWise at any time through the Capital One mobile app.
  • 24/7 customer service: Capital One Venture customer service representatives are available around the clock.
Capital One Venture card fees
Capital One Venture waives annual fees the first year and charges $95 each year after. There are no foreign transaction fees for overseas purchases. Late payment fees are up to $39.

Capital One Venture card comparison

Below, compare Capital One Venture, American Express Cash Preferred Blue and Chase Sapphire Preferred credit cards on rewards, sign-up bonus, intro APR and annual fees.

Capital One VentureChase Sapphire PreferredAmerican Express Blue Cash Preferred
Credit card rewards2 - 10x miles back on every purchase1 - 2x points on every purchase1% - 6% cashback on every purchase
Signup bonus*50,000 miles60,000 points$250 statement credit
Intro APR0% for 12 months
Annual fee
Customer satisfactionLearn moreLearn moreLearn more
* See terms and conditions
Credit card rewardsSignup bonus*Intro APRAnnual feeAnnual fee waived first yearHow to apply
Capital One Venture2 - 10x miles back on every purchase50,000 miles$95Learn more
Chase Sapphire Preferred1 - 2x points on every purchase60,000 points$95Learn more
American Express Blue Cash Preferred1% - 6% cashback on every purchase$250 statement credit0% for 12 months$95Learn more

Capital One Venture FAQ

How does Capital One Venture card work?

Capital One Venture credit cardholders earn travel rewards for each dollar they spend. Miles are then redeemed for travel and statement credits against travel purchases at 1 cent per mile. You can also transfer miles to more than a dozen airline partners. With Capital One Purchase Eraser, you can book travel with your Venture card then redeem miles for a portion of the cost.

What kind of card is Capital One Venture?

Capital One Venture is a travel rewards credit card. Cardholders earn miles when they make purchases with their Capital One Venture card and can redeem those miles for travel purchases.

How much are Capital One Venture miles worth?

Capital One Venture miles are worth 1 cent per mile when you redeem through the Capital One Rewards Center. You can redeem Capital One Venture miles for nontravel-related expenses, but rates vary and can change without notice. Get the most out of miles when you fly with Capital One Venture’s airline partners:

  • JetBlue
  • Aeromexico
  • Air France KLM
  • Air Canada
  • Alitalia
  • Asia Miles
  • Avianca LifeMiles
  • Emirates Skywards
  • Etihad Airways
  • EVA Air
  • Finnair
  • Hainan Airlines
  • Qantas
  • Qatar Airways
  • Singapore Airlines

Is the Capital One Venture card worth it?

Capital One Venture cards are great for people with good or excellent credit who want easy travel rewards. You get the most of out the Capital One Venture if you spend $10,000 or more with the card per year and frequently stay at hotels.

Capital One Venture Reviews

ConsumerAffairs has collected 96 reviews and 354 ratings.

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Page 1 Reviews 0 - 10
Customer ServicePricePunctuality & Speed

Reviewed Sept. 20, 2023

I have a Venture card from years ago. I have always paid my balance in full, never late on payments etc. I recently was in grad school so I was unable to pay my balance in full for a few months but I still made the minimum payments. During this time, capital one increased my interest to 29.99% and preyed on my financial hardship. I called to negotiate this rate, and I was on hold for over an hour and spoke to 3 different reps. The third person informed me that if I pay my balance in full I would no longer have interest. I hung up, took out a consolidation loan with low interest, and paid the balance. Fast forward 3 weeks later and I am charged a high interest fee again. I call, and they say they don't believe me that someone said that and I would be charged for 2 months interest on my OLD balance.

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Customer Service

Reviewed Aug. 30, 2023

Get yourself a Capital One credit card if you want them to hold your funds for a week after you pay. Paid my card off and a week later no change on available credit. They just decide to hold your money. Customer service doesn't know anything about what's going on. It shows that my payment cleared, and the money is out of my bank. No reason for this to take over a week.

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    Customer Service

    Reviewed Aug. 9, 2023

    They are the worst credit card company I have ever done business with. I’ve never had so many fraudulent charges. I’ve never had so many flagged charges. I’ve never had so many issues with access my online banking. I’ve never had so many issues with updating personal information. This is by far the worst experience I have ever had. Each time that I have to call them for all of this nonsense, they keep me on the phone for over 40 minutes asking me redundant questions and wasting more of my time than anyone has ever wasted in my life. Do not get this credit card thinking it will be an easy way to earn cash back or miles. Go to AMEX or literally anyone but Capital One.

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    Staff

    Reviewed July 6, 2023

    Worst bank ever!! They don’t have your back lie and you're always to blame. You file dispute, always denied even with valid proof and hiring a lawyer. THEY DON'T CARE. OVERSEAS HALF TIME, DON'T understand what you're saying. Dispute team I laugh how you give all proof and you're still denied

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    Customer ServicePriceStaff

    Reviewed July 5, 2023

    Either by way of ignorant customer service reps or complete indifference, the folks at Capital One are helping and enabling fraudsters to steal your money. For a simple $70 fraud charge, Capital One required extensive documentation, photos, screenshots, emails, and faxed copies of non existent purchase orders. I spoke to numerous customer service reps in the fraud department, each one more ignorant and incompetent than the last. Each time they told me that the case would be resolved, they would send an email stating Capital One could not be able to resolve the matter and the case was closed. I closed the account and paid off the card. I'd rather take a hit on my credit report than be on the hook for a much more expensive fraud charge. I'm a civil, kind, and understanding boss but I would have fired several of those Capital One individuals for treating customers with such disregard. Look elsewhere for better customer service in my opinion.

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    Customer ServicePriceStaff

    Reviewed July 4, 2023

    Worst credit card. Worst customer service. Charges bogus interests to put you in debt for life. Will offer balance transfer with zero APR/interest but once you got hooked they will change the fine print. They will not even communicate if you were approve but they will charge you with unending interest charges. They have no loyalty. Even if you are a loyal customer with good payment history they will still screw you over and over. This company gave me depression and anxiety. It made my life stressful and my blood pressure went up. This company is built on fooling honest and hardworking people. Stay away.

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    CoveragePrice

    Reviewed June 17, 2023

    I got diagnosed with pancreatic cancer almost a year ago I got a Capital One platinum card to cover fuel and lodging as I have to travel almost 200 miles round trip for my treatments. And every time I pay the balance off they put a hold on the available credit limit for up to 10 days regardless on the payment already clearing the bank account. Today I closed the account I can't afford to let Capital One impact my treatments. And cost me my life.

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    Customer ServicePriceStaff

    Reviewed June 17, 2023

    Hello The traveler, Be aware of this big firm credit card company. Don’t get trap with mileages awards. The price of Airfare, car rental and hotel reservation are more expensive than you book directly to the source. And the travel agent they are all incompetent and know nothing about customer service. All they did were refuse all the the help to you. And you would never get money back because all the deal they displayed are non refundable or non redeem in cash back after you get charge on your Venture card. I & families & friends would never use this card and be member of Capital One ever again. I wish I read the reviews before I lost money with them. All the negatives reviews out there are real. Positive reviews might not. Just be careful.

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    Staff

    Reviewed June 4, 2023

    If I could provide a negative -6 star rating I would. This company employs some of the most unintelligent people I have ever had the opportunity to deal with. To get out of helping you with a partial dispute by bouncing it back, they ask for documents you would not normally have. They then have the nerve to send you a letter saying since you did not give us what we asked for, we’re closing the case. Well they have not heard the last of me. They have all they need to take action and won’t. A pissed off customer!

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    Reviewed April 18, 2023

    It's funny that on one hand will more complaints about the service from Capital One and then you see underneath an article saying Capital One has the best service. Well, I've been a member for several years of several of their cards including the Walmart card and the venture card as well as a checking account and whenever I have any questions they are answered promptly, correctly into my satisfaction. What more can you ask for. The rates are fair both in lending and in deposits.

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    Capital One Venture Company Information

    Company Name:
    Capital One Venture
    Website:
    www.capitalone.com